Went in for an estimate for a minor collision repair, 2 days later came out with a like new quarter…read morepanel. Very solid customer service, all funny and caring folks. They'll work with you to satisfy as much as they can. The pricing wasn't bad at all. After stopping by a few other body shop locations in the Fredericksburg area, I decided with these guys strictly for their attitude, care to attention, and super reasonable pricing compared to others. If you're in the look for body work service, at least give these guys a look. I promise you won't be disappointed. Ask for Mike!

What a wonderful experience. My 2026 Volvo was hit in a parking lot and of course no one stayed…read more The car had 1000 miles on it! Got a couple of quotes but ended up here. While they are a used car lot, their body shop was amazing. Mario did a great job fixing up my baby and got the scratches out. Delivered it back to me sparkly clean! Thank you!

I'm very pleased with Valvoline Instant Bill Change in Fredericksburg. I have three vehicles…read more Yesterday I took my Lexus 200 H, (Hybrid) in for an oil change and asked about having the transmission oil changed, They do that. In so doing they reported damage that must have occurred with the former owner. I enjoy watching them move precision from the comfort of my driver's seat.

You advertise that you're technicians have over 270 hours of training. HOWEVER. they could not…read moreperform the service due to no one was trained on the coolant machine. So I had to settle for a drain and refill. Not what I came there for!!! The service advisor gave me a discount for $20.00 off. Big deal. Now I have to come during the week when the manager I'd working because he was the only one trained to use that machine. I was also told over the phone, I could drop my vehicle off. When getting there I was told I had to wait with my vehicle?????? Poor communication. No oil change reminder stickers???? Poor inventory. I expect a call from management ASAP. You officially earned a customer and lost a customer all in one service. Keep up the good work

I sat for over 3 hours as the second car in line outside. I watched 2 cars cycle past in the other…read morelane. It shouldn't take more than an hour to do an oil change per car, but here we are. Guess I need to find a new spot because this has to be the slowest oil change service in Stafford.

Remarkable service and attention! They took the time to explain the upcoming inspections and…read moreprovided excellent customer service.

The team at Del's is great. I brought my high mileage oddball car in for a check engine light, and…read morethey explained what they were going to do to diagnose, as well as repair. They were extremely thorough, and fixed the issue well within the time frame I needed. This thoroughness isn't free, but their labor rates are reasonable. Adrian kept me apprised of what was happening every step of the way. I won't hesitate to come back!

Awesome communication, exceptional service and honest mechanics!…read more I've legit come in with what I thought was a problem, fully ready to pay a LOT for a repair to be told that wasn't the issue and walk out with a diagnostic fee. No idea if they are the most expensive or cheap shop in the area but honesty and customer service go a loooong way for me so they have my business.

Nelson and Carlos are great to work with. They work on my fleet of vehicles and have done several…read moreproject rebuilds for my older Ford OBS. Couldn't recommend any place any more then these guys

Called spoke with Trevor, described what was needed and was advised they couldn't get to it that…read moreday but first thing the next morning. We took my car and left it for the next day. They actually were able to get to it for diagnostic and they called before close of business. They were very accommodating with my schedule with some hiccups on my end but they were able to get my car fixed the very next day before noon. (The most immediate need) I will be taking my car back to them for the other repairs needed.

Great place to take your car Quality work Tripp is class A mechanic . Everybody in the front is…read morealso great and they do give discounts to seniors , military, and first responders

A good honest business. They show you everything they find, what the manufacturer recommends,…read morepricing is transparent, and they know cars well and are quick and efficient. Their online diagnostics are very informative.

Avoid This Shop -- They Took My Money and Fixed Nothing…read more Took my Honda to Just-N-Tyme Automotive in Fredericksburg, VA for a starting issue I clearly explained. They charged me $3,000 -- I had to take a second job over the summer (I'm a teacher) just to pay for it. What did I get? Car still won't start properly Fluids weren't changed (I checked) Tire still leaks air They fixed nothing. I'm in more debt, with more stress, and still don't have a reliable car. Two possibilities exist: They knew what they were doing and robbed me, or They didn't know what they were doing and still robbed me. Either way, it's unacceptable. This place is a scam. Stay far away.

I cannot recommend this shop enough. Mark and his brother are both good people and honest. You can…read morebe assured that they will fix your car issue the right way. And if they cannot handle it, they will tell you and will recommend a good shop. Mark also saved me a lot of headaches every time I have car issues and all my friends are very happy with his service.

This was my first visit to Prime Automotive and I was extremely satisfied with the service and…read moreprofessionalism. I received a detailed estimate with each item priced separately. Mark went over each item and made recommendations. My car is running like new. Thanks to Mark and his staff. Rick S.