I took my car in for an oil change and they were very fast and efficient. It's important not to go on a weekend because that's when they are usually busier because everyone has the same idea so it's unfair to expect a 10 minute service when there are 10 cars ahead of you. I've since taken my car twice and waited less than 30 minutes both times. read more

I have been going to Take 5 Oil Change in Kennesaw /Barrett location) for a few years and have always had the best service. The technicians and manager are pleasant, service is amazing, and a cold bottle on water on a hot day is a treat. They have great hours too, read more

I have been taking my car here for 10 years. It's ok. It's has gotten considerably slower year after year. The problem is they don't tell you how long when you pull in then you are stuck with no way to get out of line. Over an hour and half from pulling in to pulling out. read more

My experience here was really great. The staff were friendly and I was in/out within 15 min max. The plus was I didn't have to get out of my car. Nor did they try to up-sale me. They pointed out the oil that was best for my vehicle, which happened to be the one I was planning to get. I'll def be back. read more

I recently moved to the Roswell area and needed a new place for oil changes and basic car maintenance. I had never been to a Take 5 before, but after today, I'll definitely be coming back--and recommending it to everyone I know. From the moment I arrived, Jacob and Q went above and beyond. I had just left Firestone, where I was quoted over $150 and told it would take at least an hour and a half. I headed over to Take 5, unsure of what to expect, and was immediately blown away by the professionalism and kindness of the team. Even though I didn't get there until around 7:15 PM (they close at 8 on the day I went), they welcomed me without hesitation and took the time to walk me through everything with patience and respect. As someone who doesn't know much about cars, I never once felt talked down to or rushed. Jacob took the time to explain everything clearly--what kind of oil my car actually needs, why it matters, and even pointed out that the last place I'd been using the wrong oil, which explained why my engine had been noisier and less responsive. When he suggested I replace my air filter, I was initially skeptical--thinking it might be one of those upsell tactics. But then literal fall leaves came tumbling out of the old one! He explained the typical replacement schedule and made me feel empowered with knowledge rather than pressured to spend more. On top of that, they topped off my windshield wiper fluid (which had been bone dry), added air to my tires, and made sure everything was in great shape. What really stood out to me was how genuine their care was. Jacob especially took the time to answer all of my questions, explaining oil types and long-term effects in a way that made sense to me. As someone who works in retail, I know good customer service when I see it--and this was beyond good. I'm writing this review three days after my oil change, because I wanted to see if the improvements they promised would actually show--and wow, did they ever. My car is driving noticeably smoother and quieter, and it finally feels "peppy" again. The difference has been immediate and lasting. I left feeling confident, informed, and truly taken care of. Thank you, Jacob and Q, for turning what could have been a stressful chore into a genuinely great experience. You've definitely earned a loyal customer! read more

Two bays two guys one technician.. that's what I experienced on my arrival and departure. A car pulled into bay 1 and I pulled into bay 2 in my eyes they advertised 10 mins.. do you know one guy worked on the first car and the other one twiddled his thumbs the whole time..all he did was grab the oil for buddy. I also have to be at work I pulled into the bay at like 9:12 it was 9:35 I pulled off before anybody asked me what kind of oil change I needed. During that period 6 more cars pulled up dude some help or 6 hands to accomplish what I seen.. overall where's the team no team no service read more

Oil change & wiper replacement. We were told 30 minutes and waited an hour. The price was $60 for synthetic blend, they gave a discount on the wipers because they were over priced. read more

Take 5 Oil Change - Oil Change Stations Near Me - Atlanta, Georgia

Charles, Brandon, and Andrew were amazing and quick with getting my oil changed! Very great service and informative . Appreciate these guys' help read more

I visited this location a little over a year ago (yes, I procrastinated on the review), but the experience was so bad it's stuck with me--and I still warn people to steer clear. I came in for a basic oil change, but they barely secured the oil filter. As a result, my vehicle was leaking oil badly. When I finally tracked down the issue, the filter was so loose I'm honestly shocked I hadn't lost all my oil. It was three quarts low. Needless to say, I'll never return to this location. Poor attention to detail like that could've caused serious engine damage. read more

amazing service. I have been going to jiffy lube for so long and this place beats it at every aspect. price was considerably cheaper and service was outstanding. Andrew did a great throughout the process, even answering my questions and giving me extra advice. Will definitely be coming here in the future! read more

Do not use this company they kept saying they were attaching my skid plate that's what was taking so long however that's not the case. My son noticed there was scrubbing when he got in the car to drive it the very next day. They begged me not to take it to any other place to have it checked out so I didn't I took it back to them. They tried to put the blame on my son saying that he hit something. That wasn't the case at all after seeing them put a zip tie under my car to hold on my skid plate I took my car to jiffy lube. They've checked my car free and told me that they only put two pins in to hold my oil pan skid plate on when they're supposed to be 12 to 16. They lied to me and they took parts from my car that they shouldn't have because you cannot put a skid plate back on with two pins one on each corner it leaves a gap in the front that drags. They're just lying lying lying dirty dogs. Jiffy lube put every single pin in there for me free. Go to jiffy lube they'll do you right they won't take parts off your car then lie to you when you damage your skid plate. My car has 36,652 mi on it. Jiffy lube has done my oil changes for every oil change except one so they knew that I had all my pins there ​ read more

So! They have coupons but won't honor them UNLESS you get a text while you are in their store. Trickery, really. Just a way to get you to come back "next time" Haha! But that coupon will be expired by the time you need it. read more

Very Military friendly and great customer service. Real patient with everyone I see and

Came in for an oil change after work and was immediately serviced. I was offered a cold bottle of water upon arrival which was very nice. I'm not too familiar with cars so the guy was able to make a recommendation of what type of oil to use in my car and was quick and efficient which was nice because I was ready to go home and hate getting my car serviced. Before I left, he noticed that the tread was showing on my tires and notified me of that for my safety as well (didn't try to sell me anything and even took a picture for me so I could see). Really appreciate the experience. read more

Dident Give me the $15 discountonlygave me 7$ other wise yhe service was fine1111111111111111111111111111111111111

While Jose was very nice, professional and courteous I felt like he manipulated the situation. By this I mean, I was confused about how to enter so he knew (and asked) it was my first time there. After opening my hood, he instantly eyeballed my coolant being dirty and needed to be flushed. I asked the price and told him I would wait on that. He acknowledged and proceeded to look at the oil. He showed me the stick (unbeknownst to him I am more aware than I appeared), level and stated that if it were his car, since levels were good, he would not change it. I stated to him that my maintenance sign appeared which indicates the change and he said he would not want to charge me for that when it doesn't need it. Well why does it need it every other time? He stated he would top my fluids, opened 1 container and filled it. I believe it was the washer fluid and I also believe it was to leave time to ponder over the flush. For obvious reasons, I obliged thinking it could contribute to the maintenance trigger. I overheard him ask the guy performing the flush if all OEM (which I am familiar with) take pink coolant. Well I knew that mine was pink so did it really need a flush? It wasn't dirty, it was pink as it should have been. I had already paid of course and still felt uneasy about my oil not being changed. Jose placed a sticker for my next alert and showed me out. When I arrived to my destination, still feeling uneasy, I researched and sure enough, if the manufacturer states the oil should be changed based on mileage, CHANGE IT as the oil could break down. I even asked him if the filter could be dirty but he said no. Didn't quite sound right. Moral of my story, believe in what you know. I did not want to ignore my maintenance signal, so hasty to be proactive yet never again to an unfamiliar business. I thought he should have take better care of me not extend the "damsel in distress syndrome". Jose in Smyrna do better by your patrons. You would receive more repeat clients than you would with these antics. I will return to see the mgr for a refund. read more

This is my 2nd visit here and it was much more pleasant than my first. Anissa ( spelling may be off ) helped me and was very nice and made my visit a breeze. I got my rideshare discount as normal and also got my air vents changed and making sure my tires are always at a safe level, never gets old. Thank you . read more

I received great service from Jakob. He didn't pressure me to upsell nor make me feel bad about getting a lower tiered oil change.

*Sighs* Imagine going to a place called Take 5 then finally leaving about an hour after pulling up. This has happened to me before at the Lilburn location, but I let it slide since I don't have to leave my car while the oil is being changed. The workers here are friendly and knowledgeable, but dang, a little on the slow side. I'll stick to Tucker location for now on. I only came here because Jet's Pizza is up the road. So yes, be prepared for possible slowness here. The best time to go to any T5 is early in the morning. read more

I don't get what the bad reviews where about. These guys where great. They explained everything.

Hadn't heard of Take 5 until recently when I was driving down Johnson Ferry Rd and saw one. Now I see them more frequently. This one sits off Roswell rd right before you get to Publix. Opted to come here bc I needed an oil change and there wasn't an Express nearby. This spot is unique bc you have to drive to the back to get serviced. FYI - DRIVE TO THE BACK. They keep their front bay doors down purposefully so you know to drive to the back. There is not a waiting area here, so you sit in your car while being serviced (that sounded wrong ). They also do emissions here, which ended up working out great for me (I needed that as well). The people were very friendly, one guy looked like he loved his job a ton. The lady that helped me out was great. I did have to wait a bit but I was happy to get my oil done on a Saturday afternoon without a crazy wait time plus I passed my emissions! My only downfall here is pricing and no wait area (although I feel like they have to go quicker bc of that fact). The oil options ranged from $35-$60. That's the most I've ever paid for an oil change. If you have the money this is a good stop. Since it's close to my place, I might use them again in the future. read more

Great service. I have been going here for years. Always quick and they never try to bully you into getting extras that you may not need. read more

They may be understaffed by they're still rocking it. They were upfront with the longer than usual wait before I pulled into the bay. I've been going to here since I moved to the area in 2017 and I'd highly recommend and was content to wait. Hope everyone here is getting some good overtime pay because y'all deserve it, read more

I went yesterday (Saturday afternoon) for an oil change. The techs completing the oil change were professional, friendly, quick, and efficient. I will definitely be back. read more

As ALWAYS a positive experience at Take 5 Oil Change. Professional, Knowledgeable and just kind people. Always willing to help no matter the issue. Thank you to everyone who took great care to help me! Jill Barrom read more

I visited this location one week ago. I pulled in behind another vehicle and in the other bay there were two cars one being serviced. The guy with a mouth full of gold teeth greeted me and asked me if I was there for an oil change and then walked away. I was thinking this is an oil change business. I kept seeing individuals going in and out of the office, one being a young lady carrying a broom, never to see her sweep anything. I waited for over 10 minutes watching a young man in the other bay keep staring at an oil dip stick like it was going to tell him how much oil the vehicle needed. I then pulled up the reviews on this location and none seemed good. I decided based on the reviews and what was being observed, I backed up and left and will not return to this location. No one seemed the least concerned other than the other vehicle that was pulling into the other bay. read more

They were extremely fast and helpful. My skid plate screws came off and they even found some spare screws and fixed it for free. They were very friendly and I highly recommend using them. read more

Came here on my lunch break and was in and out in time to get back to work. Benji , Aneesa, and Jesse hooked it up! Took great care of me and gave me plenty of options to choose from. Shoutout to manager Sam, the best windshield wiper technician in the league. Come check these guys and gals out for great service for a great price! P.S a quick google search may give you a coupon to save some $$$ on your oil change. read more

Waited over 20 mins for service and decided to just leave without service. It was just me and another car, not busy at all. Two employees were servicing one car and just chatting with the female driver and having a good time. One of the employees was chilling smoking a vape on the job. I usually come here for oil change but not anymore after this. read more

Take 5 Oil Change - Oil Change Stations Near Me - Atlanta, Georgia

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False advertising. They approved the coupon prior to my service. Yet after service charge an extra 35. Blamed corporate advertising that they have nothing to do with. False advertising. Will never return as a complete scam. read more

Was I in a training exercise program?! I've never seen such teamwork, communication and proper procedures carried out so efficiently!

They had to reimburse me $119 because I went in for an oil change and a few days later my driveway is covered in oil. I took my truck to my usual mechanic and he said that my oil filter was loose. They were supposed to change my oil and give me a new oil filter. My mechanic said they didn't change my oil filter at all and to make things worse, THEY DIDNT EVEN CHANGE MY OIL! My mechanic charged me $75 for another oil change, filter and diagnostic. He was more thorough and cheaper. I went back to take 5 to get my money back. The manager kit up a cigarette while listening to me, asked for my mileage. I told him and he asked if he could personally check, as if I would lie about it... He proceeds to stick his head in my car with his cigarette to look at my mileage. I got a check a week later and will never make that mistake again. read more

The wait was about an hour on a nice sunny Saturday. You get to stay in your car and they show you everything that's being done. They also shout out things, like when they change the oil, replace the oil cap and at the end they show you your oil level. I guess it's piece of mind knowing they did indeed change your oil! If you go on their website there is a coupon for $15 off any oil change. With tax and coupon, a full synthetic oil change was about $83. I would definitely return. read more

They didn't screw my splash shield on all of the way and it fell of on the highway while I was driving from Florida. It was truly a disaster and I'm upset that no one responded to my BBB concern. read more

Waited hour with just 2 cars in front of me. But the real issue is they charged a "shop service charge" of $4. Charged the customer $4 more for just coming in and spending $86 on a oil change. And 1 extra pint. My car does it ever take 6 pints. To expensive read more

Service was very slow, so much for "Take 5". I've been waiting in line for an hour & a half here. Lines are long daily and workers move slow. The point of this place is good customer service and fast service, and while the workers are friendly they don't work fast at all. I don't know if they're short of staff or just don't feel like being here. Overall if they speed up the work flow this will be a better place. read more

Service is not take5 don't let them trick y'all with them commercials I'm still sitting in line hour and 30 minutes this is slow

Went at 6:30 to get air in my tires, the worker was in the back sitting down and said I couldn't get serviced.

I got to go to work it's supposed to be take 5 and this kid is flirting with this CCH1401 chick like I'm sorry I don't have time to flirt with guys right now if I'm late I want my shit for free I'm security I don't have time for stupid. Worse experience at a take 5 oil change. Dude needs to get it together. Flirt outside of work. The girls like touching her hair flirting being all cute. Not professional. Period. I hate to be rude but I'm being 100 honest read more

Take 5 Oil Change - Oil Change Stations Near Me - Atlanta, Georgia

Came here on 3/22 and said that they cannot do oil change due to their computer systems being down. Before I came here, I called to get their 25% off oil change and they texted me a coupon to use once I arrive. So I came back on 3/23 to get the oil change after their systems came back up and now the guy tells me that they cannot honor the 25% coupon because there is some issue between corporate and this retail store. This doesn't make any sense, it shouldn't be the burden of the customer to make up for their screw ups. I was going to come back with my gfs car and get my filter switched out but not anymore. They are either running a scam or they are just horribly ran from the top down. Avoid here to get scammed and also no one here wears any masks. Expect to get charged as much as they can possibly charge you without you noticing. Beware and do your research! read more