Fabulous experience!! Had to find my correct filter. Offered water while we waited. Was very impressed!!

Needed an oil change because I was passed the Aladdin miles and while driving from Kroger Fuel decided to have it taken care of while it was nearby The challenge was deciding what type of oil I should get. I'm still not sure that I made the right choice but I got high mileage. It's cost $85.99 versus $79.99 but I was able to use a 20% off coupon. Now here's where the Service part of this review went well. Pro:They checked my wipers and I purchased new ones for $15 each and also confirm for me that I should repair my oil filter. Con:Here's where the value part it comes into question . Usually a new air filter is included in the cost of an oil change. I noticed someone else had a similar comment regarding the coolant and so I made sure to ask if I needed it to be topped off and they filled it up for me. But I had to ask. Pro: Once you get an oil change here if you ever run low, you're able to go back for free top offs. Con: The struggle for me is I honestly don't know if I got the type of oil that I requested because they have really large containers versus individual bottles that show you exactly what you're getting. And other locations that I've visited I've seen the brand and oil type which made me felt at ease and that it was not a bait and switch situation. I can only trust that this place is reputable, but I will say that the men were very friendly and quick. Well done read more

I got my oil changed 2 months ago and it was very quick. They then upsold me on getting my engine filter replaced when it didn't need replacing. Today my engine splash shield/ underbody panel detached while on the highway and I had to get it fixed because it was dragging. Found out that this jiffy lube location did not put the screws back in after getting my oil changed. Not sure how that happens. read more

Heather took great care of me- I was in and out in no time, she did not push any unnecessary services beyond what I asked for (oil change), and even gave me a coupon. read more

I've always had great service here and will continue to come back! Great for oil changes.

get an oil change and a coolant flush and came home with a ton more problems. Suggest you stay away from this place. Horrendous.

Paul was absolutely amazing helping me out with my Acura today. I didn't catch the lady's name but she was absolutely awesome too! They both are very honest. I will definitely be coming back for more services. read more

Had some fluid leakage. Turned out to just be wiper fluid but they checked it out, confirmed, and sent me on my way without asking for payment. Seemed like they had a great team dynamic as well. I don't know those folks but I trust them now so will be seeing them again. read more

Went for an oil change, did the same old "your air filter is dirty. No thanks, I'll buy one and replace it myself" spiel. By the time I went to change it myself, I opened the hood and found the filter compartment open and the old filter laying on the wheel well. Update: Jiffy Lube Customer Care Manager reached out to me via email to apologize and follow up on my experience. It's great to receive that type of service to help restore faith in their brand. Much appreciated! read more

Jiffy Lube - I found the filter compartment open and the old filter laying on the wheel well. Thanks, Jiffy Lube! - Auto Repair Near Me - Atlanta, Georgia

Drove my car cross country from LA to GA and it got me and my co-pilot pup Hela to our new destination safely. However, the car needed some lovin' after that trek - most noticeably - the breaks. They started screeching so I called on a Tuesday morning around 8am and after the manager gave me the highs & lows I said I'd be in that morning. I drove over and was greeted by Pablo who had the cheeriest smile and treats for my service pup. He reviewed my needs and then laid out the plan and pricing. Then he went to work. He had the car back to me in a "jiffy!" Didn't break my bank nor did he try and convince me the car needed more work - just suggestions. Pablo was really stand-out: cares about the vehicles he services and the worried folks who bring them into his care. Thank you. I will be back! read more

"Great service, nice lady at the front. I was impressed with the efficiency and friendliness of the staff at Jiffy Lube. They took care of my car quickly and professionally. Will definitely be returning for future maintenance needs!" read more

Charles was a great help when I had issues with my vehicle. He helped me understand the problem and all of the options that I had available. I've never had any issues here. I would recommend! read more

The WORST experience. I have never written a yelp review before - but they were so rude I ended up driving away before they could even begin. read more

Don't be tricked. Yelp and the jiffy lube website claim that they have emissions testing. They do not. They have a sign up that says no inspector on duty. From the looks of it, that sign is pretty much permanent. read more

I was on a road trip when my low oil light came on. Pablo got me fixed up in no time at all. Big recommendation!

Went in for an oil change. It was a pleasant and straight forward. Courteous and professional. No your-air-filter-is-dirty type of sales. A happy customer. Will recommend it to any friend. read more

First time coming with NEW TEAM in charge. What a positive change. Very professional service, good attitude customer service

I had a great experience here. I arrived and was quickly greeted by a woman. She showed me the guest area and was very courteous. My service was quick. They vacummed my car and didn't offer me services I didn't need. The only thing I would change is that I didn't care to have my car waiting for me in front, running (with the key in it) and the door wide open. It's still the city so I wanted to rush to my car before someone else saw the opportunity to grab a car and go. I also don't like the door wide open because... bugs. That said, this was still a top notch experience and I will return. read more

This jiffy lube has come leaps and bounds from what it used to be. I have been coming here for 4 years now and they're great. I come in for oil changes and they've also done tire rotations and replacements for me. James and Audley (spelling?) are awesome. I deal w James every time I'm here and he is so pleasant and happy and is a joy to do business with. Thanks for turning this JL around and serving our community! read more

In & out without breaking the bank. Time for new breaks (rotors etc) and I was impressed by the service tech, Pablo - he was cheery, informative and only suggested possible future services without trying to upsale service. read more

Called and said emissions test guy here at 11. 11:43 when I got here, he just never showed up.

This center charged me $100 for a brake flued replacement in February 2022. In June 2022 Curry Honda was doing unrelated work on my car and suggested that I replace the brake fluid in the car due to the poor condition of the fluid. I told them Jiffy Lube recently replaced it and they said that they probably just replaced what was in the reservoir. Translation: Jiffy Lube ripped me off. read more

Great service! I wish I would have gotten the techs names but they were awesome. I wanted an oil change and my Freon levels checked. Someone told me that low Freon could be the reason my air conditioner was stopping. They explained that they couldn't handle my Freon but did the oil change. They also checked my air filters and turns out there was mold growing in my air filter. He showed me the old filters and explained the importance of keeping them clean. Turns out that was also the issue with air conditioner. It's blowing cold again!! Great, quick and fast service. I'll be back !! read more

I'm torn.... I'll be back... but I'm torn. My experience was pleasant, but the aftermath led me take away a star from this particular Jiffy Lube. This isn't the first time and it probably won't be my last that I enter a Jiffy Lube to get an oil change and a shady employee attempts to give me a deal. The guy who welcomed me immediately asked me if I were paying with cash. Of course, if I were, then I'd be eligible for his great deal of $10 off that no doubtably he won't ring up and pocket all of the money himself. I have no problem with that as long as my car's maintenance isn't jeopardized. Alas, I don't trust people and I'd much rather get a receipt so I paid full price and was on my merry way. The staff there is pleasant and the service is quick. The patrons in the waiting room with me raved about how this location is the only one they'll frequent. A week later I bring my car to Honda for my 20,000 mile check up and am told that who ever replaced my air filter did this simple task incorrectly. No major issue because of it, but it still speaks about the level of service they're providing. So... I'm torn. Great staff, pleasant waiting environment, a little bit of shadiness, great reviews from the regulars, and a slight miscue on the air filter. I guess I'll figure out what to do in 5,000 miles...... read more

I usually go to the Jiffy Lube near where I live, but this was convenient as I had to be in the area today. Unfortunately, the services promised were not rendered. Not only was the window sticker that was supposed to be placed on my window nonexistent, their promise to clean the outside of my windows was not fulfilled. No clue if the other things that were promised were actually performed. Worst of all, I had to sign when I ran my card, and apparently I signed saying all of these things were actually performed! The receipt was handed to me as I was getting into my car. Save your car, go somewhere else. read more

See all

Just down the street from the new house is this bright, shiny, "new" Jiffy Lube. I say new because it's so fresh and clean compared to the Howell Mill location that it just feels new. I pulled up around 6ish on a Tuesday, and was promptly greeted at the back. The attendant asked if this was my first time at Jiffy Lube, and proceeded to walk me to the neat and clean waiting room, pointing out that they had tv, magazines, free wi-fi, and free coffee. He said they'd call me up in about 10 minutes. The light in the front room was so bright that you couldn't really see the TV, the magazine selection was somewhat limited, and I don't know who drinks regular coffee with a heat index over 100F at 6 in the evening, but I thought they were all nice gestures. The cashier was friendly and efficient, and found my name in the system from the Howell Mill location, even saying that since I'd enrolled in the frequent visit program at that location, that this counted. It was a little pricier than I remember the other location, but she gave me a stack of coupons that should last me at least a year. She also asked if I wanted a new air filter, so it was my choice to get the new one (Atlanta in smog season and pollen season.... I'd rather not risk it), which made it more expensive. And the whole thing was done in 20 minutes. I will definitely go back. read more

Pros: Fast service, convenient location. My car is very low to the ground and they take good care when pulling it in. It's too low to go over the ramp in the front so they will actually back my car back out of the garage entrance when they're done and drive it around to the front. This is a huge inconvenience for their system but they are always happy to do it for me. Cons: Get ready to be sold. They will try to upsell you at least 3-5 additional repairs every time you go. If you know how to say "no", you'll do just fine. read more

DO NOT GO HERE! Took out oil from the car and didn't replace it!! My fiance took his car in yesterday right after having an emissions test completed. Jiffy Lube takes his car back, starts the process and then the guy at the front desk says, "Oh, yeah, that's going to be $69." Basic oil changes do not cost $69. So the fiance said he wanted his car back. So they did just that but after having already starting the process... they never replaced oil back in his car! On his way home, the check engine light came on and the car started sputtering. Come on, that's not normal. And remember, he just had an emissions test before that. This IS their fault. To make matters worse, the guy at the front was a smartass and the manager didn't seem to care at all. Will not be back. Thanks, Jiffy Lube. read more

Great service. New manager ( I forget his name) was very attentive and made sure all the work was done right. Even the service guys came out to greet and say goodbye. Good attitudes all around! read more

I knew this wasn't the ideal place to visit, but I needed my emissions tested at 4pm on a Sunday. Brandon was the technician who helped me. He was condescending and rude (on the phone and in person) and I never appreciate that. My dad was a mechanic so I grew up learning about cars and I know a thing or two. There was no need for talking down/rudeness in this situation. If I had had more time I probably would have done more research on where to go for emissions testing, but I waited until the last minute so I was grateful that Jiffy Lube was open on Sunday. Their waiting room was crowded and loud with creaky chairs and weak coffee. Definitely don't expect a luxurious experience here. At the end of the day they got the job done and that's all that matters in this case. read more

I returned for those tires. A young lady told me to go to Pep Boys for what I was looking for, she was unsure which tire I was referring to, but she figured I'd find them at Pep Boys. I'm sure her specialty isn't tires. She didn't attempt to search or offer suggestions didn't ask my tire size to give comparable options. After I gave her a look and sound of astonishment she told me to write down my information, then she'll call and may be able to help. I declined, for many reasons. The same day I got Sumi Tour Plus tires at 90K tire thread warranty at NTB. They didn't flounder and tell me to take my business to Pep Boys. read more

SLOW service. Under staffed and clueless employees. It should not take 30 minutes for a simple oil change when my car is the only one being serviced. Not coming back. read more

I'm so grateful for the folks here. I had a headlight that burned out and purchased replacement bulbs with the intention to replace them myself. I quickly realized this was not going to happen, and drove over during lunch and brought them my replacement bulbs. They got to work immediately, and when they realized I bought the wrong bulbs, they were able to quickly find the proper ones. Really sweet and kind people here and I'm so grateful for their help today. read more

Very bad experience with that shop, They didn't provide the services mentioned in the invoice and treat me very bad, and shouted at me and kicked me out, I must go to change oil and filter again since oil seems very dirty and they didn't change the old filter, location Atlanta Jiffy Lube# 2118 read more

I went in for an oil change before a road trip of over 1,500 miles. Over the next couple of weeks I began to detect a slight 'exhaust' smell. I had my car checked again by a different mechanic who told me that the oil lid had been left off (it was in the corner of the engine) spraying hot oil all over my engine. They had to throw away the foam of the hood and fully degrease the car. They told me the engine was covered in oil and the oil itself had to be re-filled again as it was almost empty. After over a month and 1,500 miles my car had been without an oil cap. I don't know how much damage my engine has because of this, but I have incurred some expenses so far. Please beware. read more

This Juffy Lube is so friendly and always tries to give you the best deals. I moved more south Buckhead and I still will make the drive just to go to this location! Highly recommend read more

Very kind, thoughtful, professional, and quick service. They did a great job on my emissions and I'm very grateful.

Avoid at all cost. I got oil change paying at 100 dollars. so I expect a good service, instead one more day, the cover under my car fall off while I am driving slowly on a local street. Ok I have road side assistance to drag my car back. And these guys said they are not responsible for this...Come on! the cover never fell off before and do u think I am trying to lying to get it fixed?! The techs just don't care at all, and they send me home just put on one rusty screw on my cover! Good job fellows. That is really car repair even a kid can do it. This place, Don't walk away...Run!!! read more

RUN FROM THIS PLACE - Terrible customer service & incompetence. I took my car in for an oil & filter change last Saturday, 6/7/14. Guy said it would take 20 min. Thought it was a bit long for an oil change, but waited anyway. Big Mistake #1 After 30 min, guy calls me to the counter and hands me an Emission Inspection Report for my car. I tell him I'm in for an oil & filter change. He gives me a sheepish grin and says that is what I told the guy when I drove up. Now here I am arguing with this guy about an oil change when he should just tell me they're sorry and move on. I ask him how long it would take to change my filter & oil and he says 10 min, but that they do not have my filter in stock. What? They don't have my filter in stock? What kind of place is this? I should have known better, but I stayed having already invested 30 min on this. Big mistake #2. I sit back down after paying $50 for only an oil change expecting to get out of there in 10 min. This does not happen. I'm slatted behind all the other customers in the waiting room that came after me. After another 20 min I watch as each one gets up and leaves. I finally get up and ask him whats going on. He does not apologies or tell me he's sorry for the delay...only tells me my car 's oil is in a tough place and they had trouble finding it. WHAT...did I just hear him correctly? They could not find my oil? Now I'm really mad. I tell the guy that I've been waiting for over an hour for a job that should take 10 min. He gives me a Jiffy Lube Savings booklet & tries to up sell me on other services. WTF!! Car finally comes out having waited 1 hour & 15 min. I ask the tech guy his name. He tells me it is Jason. The guy working on my car was Chris & the head of the shop is Jonte. DO YOURSELF A FAVOR A STAY AWAY FROM THESE GUYS. read more

I couldn't understand why this place had such a low rating and then a worker explained that they made a lot of changes recently. The service was phenomenal. They explained everything to me and were very transparent, so I felt like what they said I needed was legit. Not to mention, they stayed open for me even though they were already closed!! I arrived even later than I thought I would be because I took a wrong turn on the highway but they were cool about it. Much appreciated and will return! read more