WORST INDIAN FOOD I'VE EVER HAD!!!
I went here today because I saw all the good reviews. I love Indian food. Eaten it hundreds of times around the world, including in Chennai India.
So, either the reviews are fake accounts, they are lying, they have no idea what Indian food should taste like, or some random possibility that the planets aligned perfectly and I somehow got the worst food and service as a fluke of the galaxy.
FOOD: Ordered the butter chicken as the main and it was literally gross. It actually tasted like pure butter, like that liquid butter you get on your movie theater popcorn, but sickly sweet and not at all appealing. No spice, like Indian flavor spice at all. No creamy tomato flavor, or any salt, or any acid. Literally no flavor except pure liquid butter. I've actually never tasted butter chicken that literally tasted like butter. Portion was ok, chicken was ok, with the exception of tasting like pure butter.
Was served with a side of rice, that was overcooked and tasted like nothing. Ironically I preferred zero tasting rice then the stomach curdling butter chicken.
Ordered samosas as an app, and they were ok. Honestly seemed like it was microwaved to reheat. Chutney was also ok. The Safeway grocery samosas are better and cheaper. A bit of a let down starting the meal.
Ordered a cup of coffee, and it was instant powder coffee heated in a microwave. Thin and no flavor. I even asked what kind it was, and they said black coffee...lol. Best coffee I've ever had was in Chennai India, so the Indians know coffee. I didn't even drink 25% of the cup, was gross.
SERVICE: Wasn't greeted by the only staff member. Seated us and gave us menus and walked away. Was gone or floating around for about 15 minutes doing nothing. No other customers either, we were only ones. Didn't offer drinks, or apps, or anything, until she came back to take our entire order. Again, only customers.
She gave me the vibe I was somehow inconveniencing her by coming and being a customer. I'm not huge on the necessity of service, but at least try or pretend to be a little cordial. Don't outright make me feel unwelcome.
When pointing out the terrible butter chicken, in a totally polite way by the way, was told that's how it tasted and I was thinking of Tikki Masala. I'm not an idiot, I know what butter chicken tastes like, even from the various regions of India, but it never tasted close to this.
The point is, never offered to try to sort anything out or offer any type of replacement. Just told me I didn't know what I was talking about. I don't even care if it's butter chicken, or what you want to call it, it was gross and barely edible. Even took some to go to give to my elder kids who like Indian food, and they both spat it out. My daughter said "you paid money for that?"
Again, had this feeling like I was an inconvenience and ultimately they didn't care. They knew they would get another sucker like me coming through there next and they don't have to care about any customer satisfaction, loyalty, or returning customers. THEY JUST DO NOT CARE!
PRICE: Way overpriced for portion and quality of food. Read the other reviews, it's a common trend of the overpriced for what you get.
AMBIENCE: Nothing to be impressed or excited about. No real ambience or cultural feel to it. Tables and settings were nice, but that was it. Parts of the restaurant were dirty.
CONCLUSION: I could keep going about how bad this food is. I think this is the first bad review I've ever written, and I'm 40, and generally like to write positive reviews of my dining experiences. I love it when small family restaurants are trying to make it in the business and go out of their way to earn a customer base. I consider myself polite, but I felt like I had to write this poor review to warn ot read more