We wanted to book them because they were such a good price. We were ready to sign the contract, but there was no clause letting us know we'd get our money back if they did not show up. When we asked about that, they told us that they would work with each individual if something were to happen. We wanted to negotiate to get a refund into the contract, so we would know we wouldn't be paying for services we didn't receive, but they told us they would not book us. No reason given. We would just didn't want to pay for the strong likelihood that a vehicle would show up. It makes me think they don't trust the quality of their vehicles, if they were not willing to refund us money were it not to show up. I now seriously doubt the reliability of Tailored Dreams. They may just not show up, and still charge you. Be careful. read more