Don't take anything to her that you care about. After looking at other reviews on here, I've figured out the business probably sold between the time of service a friend had here and when she recommended it to me. She had great service, and was super excited to recommend the business, but didn't recognize the name of the owner (Lindsay) when I was talking to her about it. I took my wedding dress to Lindsay last year and thought it would be super simple. I showed up to my first appointment and she just went to work pinning things without asking me what I wanted done. I'm not a seamstress so I didn't feel qualified to butt-in, but at the same time, it's my dress and I should have given my thoughts on how I wanted it to look. She said everything she was doing would be super quick and easy, and kept dismissing my concerns. I was worried since she wouldn't even give me a ballpark quote or idea of what these things would cost. She would get really defensive whenever I would ask, and just say that quality work costs money. I don't like conflict so I would just let it go, but I really didn't have room in my budget for her attitude. I thought I just needed a bustle and everything else fit fine. I didn't have a large budget and I wanted the dress to be reusable for my kids, so I really didn't want to make it super fitted to me. She had some kind of breakdown and went off on me during a fitting. I kept trying to say that I liked the work she had done and was just wondering what it would cost, and she just kept going on and on like I wasn't there or even talking. It was incredibly uncomfortable and I just felt like walking out of there in the dress. Over a hundred dollars later I had to pick up the dress because I just wasn't comfortable with her having it anymore. I know that there's always the chance a young bride is being overdramatic, but I couldn't get over how weird Lindsay was and the icky feeling I had about her having my dress. I had to spend over $300 paying another seamstress to fix what Lindsay had done to my dress. She had gotten partway through the bust after having my dress for three months. It was not anywhere near fitting me and the new seamstress couldn't figure out what Lindsay was trying to do. I couldn't even tell the difference between the three appointments I had with her to know what she was charging me for after three months. I have my dress back and it finally fits me, but there's almost zero chance any of my kids will be able to wear it if they get married any older than I am. After Lindsay had done the changes she thought were needed, the new seamstress couldn't take it back to what it was when I bought it. So it had to be fitted so differently that it's really customized to my shape. I just can't get over the fact that it literally was so beautiful when I bought it and it fit me perfectly fine- if I had just advocated for myself it might have been better, but no seamstress should pressure a bride into alterations she doesn't want. I'm really disappointed and regret taking my dress there. read more

This Woman is a complete CON Artist! horrible service. she quotes a price then charges double if not triple. her excuse is her health, and she will manipulate you and keep your garments. GO ANYWHERE BUT HERE!!! read more

Dropped off a pair of jogger pants to get sewed up in October still have yet to receive them. I visited the store several times and they have been closed during hours of operation. As well as called numerous times . Of course voicemail is full. read more

Customer service and basically communication is lacking severely. See below from a convo she had with a friend about her items: I dropped 3 pairs for Seven Jeans off at Taylor Maid in Henderson Center over 8 months ago. I when back on the end on nov to check on them and they still weren't done. At that time I also dropped off a jumpsuit I wanted to wear for the holidays/new years and she promised to have them ALL done & hemmed before I left (day after Xmas). I stopped in once a week until I left town. The last week I stopped in, she still hadn't finished them and told me she might be leaving town and will TRY to get them done before I left in 2 days!!!!! Long story short... she avoided my calls/texts, left town and didn't get the outfit I planned to wear to me. I have tried every other day since I've been back to get them and she's had every excuse! Apparently they have been done... she took them home (past Rio Dell) but "forgot to bring them back to the shop" read more

Tailor Maid - This is a text that was sent to a friend of mine after months of asking for her items back from Taylor Maid. - Sewing & Alterations Near Me - Eureka, California

I want to start off and say that Lindsey is a good seamstress and a very nice person. I'm happy with the work she did to my dress. However, her time management leaves something to be desired. I took my dress in on August 27th to get the sleeves of my dress shortened and pockets added. She gave me a timeline of a couple weeks which I was happy with. When I arrived to my appointed time in September, I learned it was only for a fitting to get the sleeves sized, which I felt was odd because she pinned the sleeves when I first took in my dress. I was told it would be another two weeks for my dress to be finished, which again I was okay with. I messaged her on October 3rd because that's the day she said the dress would be done at the latest so I was expecting to pick it up that day. She said it wasn't done yet it would be done by next Tuesday the 8th. On Tuesday I messaged her for a good time to come in and pick it up but was told it still wasn't ready but should be done by the next day or Thursday at the latest. I was eager to get my dress as I had an event that weekend that I wanted to wear it to. The next day I messaged her towards the end of the day for an update since she mentioned it might be done that day. She messaged back that it wasn't ready, it will be tomorrow, and to not message her as she will reach out to me when it's ready. Thursday and Friday went by with no message from her. On Saturday I sent her a message asking after the dress since my event was on Sunday but I got no response. Monday, the same thing, no response. Tuesday I again messaged her as I was really frustrated at this point. Not only was I told multiple times that my dress would be ready for my event but she didn't even reach out when she knew she wouldn't be ready by then. I finally got a message back on Tuesday that my dress was done and would be ready to be picked up on Thursday the 17th, two weeks after the date originally quoted to me. On Thursday I woke up to a message saying she was stuck in Redway waiting for a part for one of her sewing machines and I would have to wait until Friday. Today I went to pick up my dress and to my surprise it wasn't even finished. The sleeves were done but not the pockets. I'm just so disappointed, she had my dress for almost 2 months and didn't even complete it. Now I need to take it elsewhere to get the pockets done which means I'll be without my dress for even longer. Reading through her other reviews it seems like time management isn't her strongest suit and I can't imagine how she manages to run a business like this. If she had originally told me it would take 6 weeks then fine, I would have understood, but the constant back and forth and pushing of the due date was ridiculous and so unprofessional. The work she did was good so I'm not knocking her skills and if you have all the time in the world to wait for your garments then she'll do good work but if you're on a time crunch then I'd suggest going elsewhere. I'm sorry to Lindsey, she's a nice person and lovely to talk to and I understand life happens and dates get pushed back but this experience just put a bad taste in my mouth. read more

would give -10 if I could. would not trust her with anything. does not do the work does not communicate. says I only do wedding dresses. would not trust her to fix a sock let alone a wedding dress. unprofessional. WORST POSSIBLE TAILOR. Do NOT USE read more

Super unprofessional and racist. Poor customer service Went to her with two pants, took a little over a month for them. My sister went to her for her prom dress that needed to be done in three days. The woman there said she can get it done but my sister would have to pay a rush fee, which she was okay with. The third day comes, my sister hasn't heard from her so she goes in person but the store is locked. There was another man there banging on the door. My sister gets a call from the woman, asking if she was outside and to stop banging. The woman says she's stressed and has lots of work, out of frustration she tells my sister to take her dress and leave. My sister's boyfriend who was there stood up for my sister and the woman proceeds to call him racial slurs. Horrible service, why agree to the dress if you can't get it done in time. Could've just said no. read more

I have used Tailor Made on several occasions and love them. I have never paid more than 25.00 for any alterations! Their work is amazing. I also must address the negative reviews. First of all there is NO Derzens in Humboldt County so I don't know what that woman is talking about. And for the Bride that didn't believe in paying for someones time, as a seamstress my self your dress needed a complete rework, that takes hours of time and yes you should pay for a fitting. You obviously don't understand what it takes to do the kind of work you asked for. These people are artists and deserve to be paid for their time. People get cranky and make mistakes but I am sure that some of you people were very unpleasant when it came to your interactions with the ladies of Tailor Made. read more

Truly awful experience here. I dropped off my maid of honor dress 3 months in advance for an out of town wedding and it was not ready on the date I was given. They basically laughed in my face and said they hadn't even started on the dress yet. I was given a second date and once again it was not ready. I stressed that my flight leaves in DAYS. The dress was ready a few HOURS before my flight. The alteration was also very overpriced. I would rather buy a sewing machine and do my own alterations than return here. Don't trust them with wedding related alterations!!! read more

Bottom line: DO NOT trust Lindsey with your wedding dress. Below is my experience described, but please allow the pictures to speak for themselves as well. What a complete nightmare! If I could give fewer than 1 star I would, and that's sad to say because I started off feeling really positive and hopeful about my experience with Tailor Maid. I liked Lindsey from day 1, and found her to be a little bit chaotic but friendly and knowledgeable. I felt like I could trust her with my wedding dress, and I felt that way all the way up to 2 days before my wedding, when the sh*t just absolutely hit the fan. I went to her about 6 months before my wedding with a dress I had bought before I became pregnant. I told her I would be 31 weeks on my wedding day, and asked what we could do with my dress. I also had a much lower quality dress as a backup that also would've needed alterations to fit. She said we had a few options, a corset panel would most likely be the best bet, and verbally quoted me 400 for the estimated work on both dresses. She said I would need to purchase several yards more of the crepe dress material, as well as satin for the corset panel, and I spent about 200 to procure that. We scheduled my fittings well in advance and we talked about how most of the actual work would need to be done the week before the wedding, considering how quickly my belly would change in a short period of time. I felt like Lindsey was honest, up front, and ready to take on the challenge. She made me aware of the risks, but also made me feel reassured that she could handle the task. The month before my wedding I returned to her shop ready to begin the series of fittings we had planned months prior. When I arrived, she had completely forgotten about our appointments and her calendar dates showed something different than what I had recorded at our first fitting. (She never gave me any paperwork with dates or estimate amounts, only verbal, but I'm a thorough person and recorded it all in my phone at the time). I returned at a later date when she had time to see me, and we picked up where we left off. I once again felt like she could handle my needs. The week of my wedding, I was supposed to have two fittings. I went in for the first one and it looked like progress was happening. The hemline was done, and the back was coming along. She had put in "darts" on the sides to straighten the shoulder straps so they didn't bow out, and said she could simply widen the original zipper in the back instead of adding the corset panel. My final fitting was scheduled for two days before my wedding day. I walked in for my appt to her busy with another customer, and looking very stressed. She said "its not ready" and I told her no worries, we still have tomorrow. We agreed that she would get to it as soon as she could and that she would contact me the following day when I could come try it on and take it home. I never heard from her the next day, despite several calls and texts, which by late in the evening had become emotional because I was scared I would have no wedding dress (she also had my husbands suit, so he wouldn't have had his wedding clothes either). At midnight she texted me a LONG message about how she was driving back from SF after a family emergency and could have the dress to me by 4am. I stayed calm, reserved judgement, asked to meet her at 7am, and when she arrived I gave her a hug and told her I hoped everything was ok. I offered to pay her then and there and she said she didn't have my receipts and we could deal with it after our honeymoon. She left. I opened the dress and found that my wings were missing. I texted her immediately and got no answer. I then put on the dress and my grandmother helped zip it up and we both realized that the zipper was REALLY badly constructed and the whole back didn't fit me. I didn't get to wear my wings down the aisle, and I had to wear a shawl to cover the back of my dress for the entire wedding so no one would see how bad it looked. She sent me a text today giving more excuses about why she didn't get back to me about the wings, and saying the total for my dress and my husbands suit would be 561. Considering what she put me through the night before my wedding, the fact that she didn't bring the wings, and the fact that she didn't do the original corset panel or ever touch the back up dress or use any of the fabric she insisted I buy, I felt that it was completely unfair to charge me not only full price but also more than her original quote. I expressed this to her, and she reacted badly and tried to make me feel like she had done nothing wrong and I was unreasonably asking her to lose money. She lowered the total to 345, but only after trying to make me feel like a bad person and blame me for her personal issues. I was never anything but empathetic with her and I feel that she tried to take advantage of my kindness. Lindsey, you let me down. read more

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If I could give this "business" less than one star I certainly would! This is NOT the same Tailor Made that was owned by Deb Scheffler. The new owner is unreliable, and won't even answer her phone at times (the old "Voice Mail Full" trick) and rude... she even laughed when her teenaged daughter at the counter was rude with a customer. If you have any time sensitive items like a wedding or prom go anywhere else. This place will let you down!! Again, the old Tailor Made business was sold a couple years ago... Avoid this one! read more

I had a lining added to a dress I purchased that was unlined and semi sheer. Turned out exactly how I wanted. I will be back for future tailoring needs. read more

Dropped off my husbands suit for a very minimal seam repair on April 28 and was quoted June 1 because they lady said "I don't know what I'm doing for Memorial Day yet" okayyyy..the lady was extremely unprofessional. never got a call back and it's now June 12 and I went and picked it up with no work done. Highly unprofessional would not recommend to anybody if you have a deadline or feel like having your clothing gone for two months. read more

I wouldn't recommend this business to my worst enemy. I had an absolutely horrendous experience here. I had an appointment for my wedding dress alterations scheduled for 10am and myself and my mother arrived at 10:04am. My mom had just driven two hours from out of town to make this appointment. We were greeted with a scowl, and the woman said "did you have a 10 o'clock appointment? Because you are late and I can't see you" in a very rude snippety tone. We apologized, and attempted to explain that my mom had driven a long distance. She cut us off saying she "didn't care about our excuses" and "didn't have time to see us". Completely unprofessional and rude treatment from this business. Very disappointing because years ago when they were under different ownership they were great, not anymore. Save yourself the headache and don't come here. read more

In October 2020 I brought in a suit to get alterations done and she was absolutely helpful and personable in so many ways. Did an amazing job letting out the sleeve on a very high end jacket, it was perfect! We are lucky to have this kind of work and service available in Henderson center! read more

The bodice of my wedding dress needed to be taken in quite a bit, and Lindsey made it perfect! She worked fast and had a flexible schedule for the fittings. For the last fitting she stayed late to accommodate my schedule. She was friendly and fun to work with as well and took the time to give my mom tips on her mother of the bride dress. I am very satisfied with the service and grateful to Lindsey! read more

Lindsey Hensley-Jensen, the new owner of Tailor Maid, is SO MUCH FUN, omg. I brought my wedding dress in to be tailored, and she made time on her weekend to come in for a special appointment and listen to all my needs. She was open to all my ideas and she even added an extra touch of awesomeness by tailor-making a dress for my chihuahua that will also have fabric from my wedding dress! She made the entire experience what every bride dreams of when it comes to wedding planning. She is really going to extra mile for me, and she is doing what I want, not what she thinks I might want. That's amazing customer service, and I can't wait to wear it all on my wedding day. Thanks Lindsey! read more

Debbie is the best of the best when it comes to her art. They win the best of Humboldt award every year for their craft. Their attitude is always fun and professional. Highly recommend Debbie and her team! Scott Hammond, State Farm, Eureka California read more

The BEST PLACE to get your clothes altered. It might take some time, but that's because it's quality. Everything always come out perfect and you'd never even know it was altered. read more

Had a broken zipper on my dress. They allegedly fixed the zipper by replacing the entire zipper. When I got it home the zipper immediately broke. I had to wear another dress for my employee Christmas party. Was very frustrated. read more

I haven't found an alterations shop like this in Sonoma County, with on-premises alterations done by the owner at very generous pricing. My stepmom referred me because she'd been delighted with a London Fog coat Debbie had altered for her, which Debbie had shortened, making a belt from the excess fabric. I had bought a lovely long wool coat with a full skirt in Sonoma County, but the belt loops were too high and there were no buttons, so it didn't stay closed. In just a few days' turnover, Debbie had moved the belt loops down, put in a single buttonhole where I wanted it, and put on a beautiful black rose vintage button. I don't want to quote the price, because she gave me a great "locals" deal, but it was WELL under $20. Now this is my favorite coat, which I know I will be wearing for years to come. I agree, she's not great on the phone and acts like it's an interruption -- which it is, because she's busy sewing for her many devoted clients. Fortunately, I'm not reviewing an answering service, but a tailor. To give a bad review to a seamstress, not even trying her skills and based solely on a phone call, is like deciding you hate the color of a restaurant building, so you call it a "bad" restaurant. (Or deciding that the surgeon who saved your life is a "bad" surgeon because they have the bedside manner of a Dr. House.) And Debbie is very nice in person. I'll be bringing all my alterations with me on future trips to Humboldt County. Tailor Maid can't be beat. read more

Oh my, where to begin... rude, terrible work, poor communication, slow. Pardon me while I rant a little bit. I had my wedding jacket and husband's vest done here and I'll never go back. They said 2 wks which was okay, but then didn't bother to call me when the garments were not finished on time. I showed up and they were just starting the vest. When they called me to come get it the next day, the place was closed when I arrived, no note on the door nothing. I went home and called, rude and unapologetic. The quality of the sewing was horrendous. The stitching on both garments was loose and coming out in many spots. Not a handful of spots, but all over the place bad. Really bad. Another sign of a rush job. I will say that the ruffle on the jacket was added just as I had asked and style-wise looked good. However, some of the thread didn't match the fabric. When I asked they said it was fine (??), and that they use neutral thread for non showing seems. But I can see them! I couldn't believe it. The vest interfacing had been applied poorly, so there were giant wrinkles and sags in the fabric that could not be ironed out. We had to cut it open and add extra seems down the front by hand, just to make it wearable. This was a week before our wedding. Talk about stress! And no way can he wear it again, which made me sad. Bummer on top of bummer before my wedding. I don't even like walking by the place. read more

My first experience at Tailor Made was unpleasant. Thankfully the quality of the work is better than the customer service. I was quoted $15.00 to hem a dress and was not given a pick up date. A week after drop off, I called to check on the status and an extremely rude person answered the phone and told me that the due date was on my slip and that I should find it. I was holding the slip in my hand at the time. No due date. I picked up the dress this afternoon and was charged $35.00! She was unapologetic about the misquote and I paid the extra twenty dollars because I did not want to be an a**hole and wanted to get OUT of that shop. The customer service was awful but the dress looks great. Based off the other reviews, my experience was not unique. read more

Absolutely phenomenal! I had my Maid of Honor dress for my Sister's wedding tailored here. A) When I got it back it fit absolutely perfect (it was too large in the chest area when I originally got it) B) I didn't like the original straight across neck line so they were able to make it into a sweetheart shape for me, and it looks amazing. C) They even added a few extra things just for convenience like sewing on a new hook closure on the back because the one that was on there was broken, and they sewed an extra hanging strap on the inside so it would hang correctly. And all of this for a very reasonable price! I will be going here for all of my tailoring needs in Humboldt. *One word of advice: bring cash or check! They don't take credit/debit cards. However there is a US Bank and a Bank of America right across the street which is convenient. read more

Will charge for mistakes, staff incompetence. The last time I brought in jackets to have sleeves shortened, I got them back with all the buttons removed off the cuffs on one jacket, the buttons sewn on the wrong side of the sleeve on the other, and the jacket sleeve vents sewn shut on both jackets. "She is just learning how to do these" was the excuse I got when I asked what this was all about. I would expect the person doing the alterations to know how to do the alterations... let them practice on old jackets from the thrift store across the street instead of my new jackets. I brought them back in to be fixed. They fixed the buttons on the cuffs but not the sleeve vents and charged me for the buttons. Don't trust these people. They will damage your clothes. read more

I had quite a few things altered in preparation for a trip. Which I stated many times before and during the drop off. There was over a months time in between when I dropped the items off and when I would be needing them back. The items were not done in time. At the appointment date when I was supposed to be picking up my items, I showed up to find her assistant had my clothes in a pile, it was apparent they hadn't been worked on yet. I let her know that I would rather her take her time than to rush through and ruin them. She said she would contact me when they were ready. I did not end up hearing from her so I contacted her the day before I was flying out of town. I showed up the day following to get the items. To find that there was no one at the business, no sign, phone was off, no way to contact anyone. I did not get to take the items on my trip. When I returned there was no apology, no communication, nothing. To top it off, when I got home and tried on the items, many of them were completely ruined. This was a truly awful experience, I do not recommend taking anything you care about to her. read more

I took my wedding dress to Tailor Maid on Friday to get some alterations done. Lindsey was not very pleasant to work with but I was willing to look past that to get the services I needed done. We decided that I would need approximately 2 inches hemmed off the bottom (front only) of the dress, add bustles to hold the train up, and add cups to the bra part. Before leaving the shop I asked for a price estimate and she said she would text it to me, which I thought was kinda weird because I was already there. About 10 minutes later she texted me and said my total would come out $685. I asked for a breakdown of the price because I didn't understand why it was so much. She said it would be $29 for the cups, $75 for the bustles, and $585 for the hem. I spent the weekend calling around to different places to get estimates and discovered she is charging about double what other places are. I found somewhere else to do it for less than half what she was asking for. So today (Monday) I texted her and told her I would be coming by to pick my dress up and she said would be charging me $65 for my fitting fee. When I got there she had taken all the pins out of my dress. I asked her why i'm being charged $65 for a fitting fee if she took all the pins out and she said it's for her time... I was there for a half hour. I hope by sharing my experience someone else doesn't have to go through what I went through. read more

Unbelievably great service. I needed 2 suits altered (pants, jacket, sleeves) for a new job. Asked them if they could have them done in a couple of days. NEXT DAY they were completed and were fabulous! They even fixed one ripped pocket for free. Have not experienced better service or results. Thank you Tailor Made. read more

Tailor Maid - Sewing & Alterations Near Me - Eureka, California

Got my wedding dress tailored here, they qouted me 30 dollars and a week to get it done. I come back a week later and they hadn't touched the dress. When my maid of honor expressed concern for the time constraint one of the ladies snapped at her. I ended up not getting my dress for a couple weeks, got it two days before my wedding and my dress had a noticeable poof on the back seam but it was too late to get it fixed and they charged me 50 dollars, which was more then I was qouted for and it even took way longer than I was told and wasn't done very well. read more

Oh man...so many things to be said about how unprofessional that lady Debbie is. What a disappointment!! She is very unorganized and will not have your items on the promised date she gave you, and your lucky if she can even find your dress-yeah I am serious!! Beware to all brides/bridal parties-she adds more stress to a hectic situation. She also offers no apologies for any of her short comings. Just talks about herself and how stressed she is and a boat load of excuses. My entire party was treated as an inconvenience-as she was too busy for us. She talks about how busy and dressed she is-even forcing you to look at her calendar and show you all the dresses in the shop. Well you know what - we really don't care about all that. What we care about is us and our day. If your too busy -stop taking in more dresses. Or at least call people when you are not going to have their stuff done on time!! She does not genuinely care about her clients-just your money. She is frantic, short on time and distracted. I mean who answers personal phone calls while with a bride and yaks on and on while on speaker phone?? So very unprofessional. She is too distracted and then forgets to do things you discussed with her-because she was not paying attention to you while right in front of her. She pays no personal attention to you while preparing for your special day-your just another person bothering her. Lack of communication is huge with her, and don't dare call her or stop by-because she blatantly shows how annoyed she is with you for checking out in. Ghee..I'm sorry this is my big day and I'm concerned-Hello!!! All in all, if your a bride and want personal attention, your items to be on time and be treated nicely -DONT BOTHER GOING HERE. She has a bad attitude, very cranky and condescending. She has a certain stuckup-ness about her. A sense of entitlement or something-like you,the customer are a peon and she is way above you. read more

They did an amazing job on my bridesmaid dress. And the owner even went out of her way to meet me at the store to get my dress after they were closed! read more

She can literally fix anything I bring her way! And I bring a lot lol. Great prices, and quick friendly service!

yikes! just called with a simple question about a garment and was scared off by the unfriendly and unhelpful person who answered the phone. I'll take my money elsewhere. read more

One person here was extremely rude, the other person was nice. They got the job done well but based on the customer service aspect, I will be taking any future business elsewhere. I'm not 100% sure if this person realizes how rude they seem, but they need to talk to customers with a little more respect - I've heard this from other people too! I'd rather deal with someone more professional, rather than someone with the attitude of an annoyed teenager. read more

Not the friendliest, did a decent job repairing some jeans. I usually would take repairs to Dezerns across the street but for unknown reasons they are temporarily closed. Cost was outrageous to patch a couple holes and replace a zipper. Patch job was ok, a little too obvious. Dezerns patch jobs u cant even tell! Took 2 weeks to get my jeans back, a little long IMO. read more

I am amazed at the negative reviews for Tailor Maid, especially, the one saying Dezern's "across the street", is so much better. I have lived in Eureka, (live 1/2 mile from Tailor Maid), for over 40 years and have never heard of Dezerns, nor could I find any Dezerns listed for Eureka when I searched a few minutes ago. I have, however, had many very satisfactory experiences with the Tailor Maid ladies. They have always done professional work and have gone out of their way to accomodate my needs on several occasions. I have NEVER experienced the rudeness that some mention. Rather, I have found all the people I've dealt with, friendly and even funny. I am heading there right now with an armload of sewing for the Tailor Maids. M, Eureka read more

Best alternations and custom sewing in all of Humboldt County. Super reasonable too. Debbie and Louise and girls rock your socks off (and your dresses, jeans, vests, etc. . . . ) read more

I am very shocked by the James J comment!!!! Why disguise your Yelp name? The yelp is under a mans name and not the bride? Why do you need a disguise? This sounds like a very PERSONAL attack, if you had a problem why not talk with her? Why did you continue to work with her? WHY? Early on thinking you had a problem, you should have left! I have worked with Debbie and her crew and have never left the shop without her making sure I'm satisfied. However, I will say during the time that I see that you left a yelp comment she had just lost her dad & also 2 friends of the family. Possibly she could have been a tad scattered but she has been in business a very long time and if she is all the things you say she is, the shop would have been belly up a long time ago! I feel this is a CASE of BRIDEZILLA!!!! on steroids!!! read more

Terrible, terrible work quality. For the prices and lead times involved, I expected that the place did good work - that was apparently very naive of me. I got a few pairs of pants hemmed and what I got back was sloppy, loose, uneven stitching on all the pants. Unlike every other tailor I've taken slacks to to get hemmed, none of these pants were pressed. I really could not be any less impressed by this place, and can't imagine that they're competent enough to do any "real" alterations or repairs. read more

I had my wedding dress, as well a bridesmaid dress, mother of the bride dress and my now husbands suit all fitted here. The did an excellent job on everything. My wedding dress was a sample dress that was six sizes to big on me when I purchased it. Rose did a wonderful job taking it in every which way possible. I had it hemmed, bustled, taken in several inches, a zipper moved, the bust made small, and a bra sown in....and the overall price was very reasonable. I was very happy and will take all of my items to be tailored here! read more