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    Tailor John Cleaners

    3.3 (4 reviews)
    Open 8:00 am - 6:00 pm

    Services - Tailor John Cleaners

    Dry cleaning

    Stain treatment

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    1 year ago

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    Tailor John Cleaners - Ties with stains on after 3 x promised they were removed ( still visible )

    Tailor John Cleaners

    (39 reviews)

    $$

    So far so good! Was recommended to come here, and had seen good reviews for wedding alterations…read morealready, so I decided to bring my wedding dress here. Before I went, I also called to ask them how much it would be for a cleaning, and they quoted me for $185. I don't remember how much it costs for the preservation box, but they do offer that, as well. Price was accurate when I came to the shop. I always wonder if I'm getting ripped off when I go to the dry cleaners because the prices aren't always clear, so I was glad it was the same. The shop just says "Cleaners" for their sign on the outside, but inside it does say Tailor John Cleaners. Large parking lot, it's near the CVS that closed, and the Big Lots that also closed. Shop is very clean. The woman helping me was very friendly. I was told the dress would be ready in 1 week. Payment is due when I pick up. I appreciate that because I can ensure that the cleaning is what I can reasonably expect before paying. A little over a week, I hadn't heard about my dress being ready for pickup, so I called and they confirmed it was ready. When I picked up my dress, it was an older gentleman helping me. He was also very friendly. I found the dress was cleaned to my satisfaction. Overall, it was a good experience getting my dress cleaned here and I would definitely recommend!

    I've been to both locations in Elk Grove. I prefer the location at the corner of Waterman and Elk…read moreGrove Blvd as it's more convenient to me. The young lady who runs the counter at that one is SO incredibly polite, cheerful, and professional. I hope the owner appreciates her wonderful customer service skills! The pricing is, I guess, fairly on par with most other cleaners. I've brought in a wide variety of items and have been very happy with the quality of the cleaning and condition of my garments at pick up. They have been ready when promised. I've never requested same-day or quick cleaning; items are usually ready within 2-3 days. Would recommend!

    Cleaners 99 - White lint everywhere on my "clean" coat.

    Cleaners 99

    (29 reviews)

    $

    Had the sleeves of dress shirts hemmed. The lady didn't seem confident. I should have gone…read moresomewhere else. Left it on Tuesday. She said to come back on Saturday. Came back at 11am on Saturday. She said come back at three because she hasn't even worked on it. Came back at three she only had two dress shirts done. When I finally got all three I was so excited, but one was cut way too short. It was kind of rushed and sloppily done. I should've trusted my gut instinct and she should've trusted hers too and turned me away. Do not get your dress shirts sleeves hemmed here. I've had dress shirt sleeve hemmed elsewhere and they were done a lot better. I should've gone to where I went before but it was just a little further than where I wanted to go. I wouldn't go here again. Paid about $45 to get three dress shirts done. I can't say much about the cleaning service tho.

    These guys overcharged me. I brought in two coats. One of them was a medium sized coat as it fits…read moreme at the hip but they charged me $25 each when the price advertised should have been $16 for the medium coat. I was willing to pay for it anyway as I don't want to drive around to other dry cleaning places since I was already inside their store. Upon paying a guy tells me one of my coats has a 50/50 chance that the buttons can be damaged because it looks like plastic. I didn't want to take the risk with them so took the coat back. I don't understand how a coat that's labeled 'dry clean only' on the tag cannot be safely cleaned at a dry cleaners? Isn't it their job to clean it safely because otherwise what is the point of having dry cleaning service? So I decided to only leave one coat with them instead. When I went to pick it up on the day it was due which was four days later it looked awful. Lint everywhere and it looked the exact same as I dropped it off. It's as if they just sprayed my coat with perfume and threw it in the plastic bag. What a half azzed dry cleaning job! They didn't even bother to use a lint roller to take out the white lint off my coat. I could have saved $25 and washed the coat myself and use a lint roller. Which was what I did with the other coat that they denied AFTER I GOT HOME FROM THEIR STORE. The buttons did not damage in the wash either. I will not be back. Edit: Listen, why would I lie about my review? I don't have a motive to lie and ruin your business. All you needed to do is a better job. I know you have to tell me the buttons can be damaged to protect yourself. I understand that and Im not willing to risk it. But my family used to work at a dry cleaners and they cover the buttons with foil so they don't look like they do a half azzed job. If you don't see any white lint on a blue jacket you might need glasses. And also why would I say anything while I was at your store? I never threw my coat in the washer and dryer before taking it to your place of business so how would I know? I said I washed it myself after you didn't think you can clean it properly. I was there on a Monday and picked up on Thursday. There was no holiday. Correct, I am not the owner but you as the owner you need to change the prices on your sign because you are committing false advertising. This is not no third world country proving service on the street and making up any price you want. You are the liar and a fraud.

    Tailor John Cleaners - dryclean - Updated May 2026

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