As usual Brian's Ato Repair provided exceptional repairs at a very reasonable price. My buddy…read moreneeded repairs done quickly. Brian's fit them into the schedule and repair the transmission without breaking my friend's bank account. The best part is, Brian's stands behind his work. The integrity and exceptional customer service is why I constantly refer folks to Brian's Auto Repair. Sure, there are many shops around but Brian's is amazing. Besides, Brian's is routinely supporting the local Cleveland Community.

I came in on a Monday morning without an appointment and they were able to do a full assessment and…read morecomplete repairs in the same day. They quickly and clearly communicated findings and recommendations. Outstanding customer service and work at a fair price. I highly recommend them!

A local staple in the community with caring and qualified staff. I brought my car here to have the…read moreoil changed and inspection. They take great care of your vehicle, covering your seat as they move the car in and out of the shop. The staff is very knowledgeable and honest. That's the key. They aren't trying to sell or push something unneeded on you. They take the time to educate you on what's is needed. Above all, their prices are fair. Overall the experience is always a pleasant one. A side note, because they knowledgeable and honest, they are also busy. If you need something quick, show up early. I mean 7 am. They open at 7:30. You'll thank me. And park across the street in the public parking lot

Every thing I have ever had done there, from tire, maintenance and mechanical issues. Honest,…read morereasonable, knowledgeable and friendly! Family owned and operated.

Several years ago, I gave a solid 5-star review to Getz Automotive for the work they did on my…read morevehicle (while in their old location). I stand by those (then) comments. Just recently, I brought my vehicle down to them at their new location and talk about a gorgeous (huge) facility. Resembling more of the large professional service facilities that you've seen in large new car dealerships, Getz Automotive was definitely aiming to make a statement. When you first walk in, there is the customer service desk where you are greeted, and to the left of that is a large, updated waiting area with a large flat screen TV on the wall. To the right of the waiting area are the maintenance bays - and when you look through the window, the first thing that strikes you is how clean everything looks - again, just like the professional service areas that you've seen at new car dealerships. Everyone is super friendly to be sure. Now, rather than go into what was accomplished during my latest visit, suffice it to say that on this visit, I ran into some issues that were addressed in a very timely manner by the store manager, Tim. It becomes immediately obvious that the folks at Getz are quite conscientious about customer satisfaction, and they'll do what it takes to make things right. There are several areas that I would like to highlight: 1. First are the techs/mechanics - as these are not your typical mechanics that you might run into at some of the numerous hole-in-the-wall private auto service establishments. The techs at Getz are of a high caliber, able to diagnose problem areas that can elude some of the competition. 2. When it's time to pick up your vehicle, if you don't have a ride to bring you in - not to worry, as Getz will call an Uber driver for you. Not many (none that I can recall) auto service centers do that (unless you've purchased a new vehicle and brought it into that car dealership service center - and even then, not all dealerships provide transportation). So you really can't go wrong by taking your vehicle (whether new or old) to Getz Automotive. Yes, you may pay a bit more, but then you'll know that you received the attention you are looking for, along with a level of mechanical competence that your vehicle deserves. That's all I have - very satisfying! Ben Herrmann Master Gunnery Sergeant US Marine Corps (Retired)

This is my first time visiting GETZ. This is about to be a real unbiased review!!! New to this…read morearea location so finding a good repair shop is always a challenge. I've got a Tahoe truck that I've had for 18yrs. I think I know it pretty well inside and out and its fairly easy to work on for a novice DIY guy like myself. For the first time I got a code I'd never seen P1810 for a transmission pressure plate switch. I did some research, after driving my vehicle, trying to clear the code on my own and it returned, I knew this was an electrical issue and was certain it was the TFP switch. Knowing that this required some transmission work, I checked around to my go to shop at Firestone and another shop.... They didn't offer repair work on transmissions. So I gave a call to GETZ because I'd seen their shop while on a lunch run and they had high reviews. I called them and talked to Jimmy, very nice guy, extremely friendly and knowledgeable. I explained to him what was going on and that I needed the TFP switch replaced. He got me set up with an appointment. I dropped my truck off and Jimmy kept me up to date with all the service test being conducted. Eventually after the tech did an outstanding inspection and diagnostic of the initial condition of my vehicle, I was impressed. After multiple test on the transmission, the tech finally duplicated the issue and found that the TFP switch needed to be replaced. They ordered the part, got it fixed and after a day of driving I noticed a much more firm shift, obviously the repair worked. The pictures of the old part shows that it was completely trash and I'm lucky it never failed while driving. Getz did a fantastic job, I left a few pictures that they sent me. They use a very modern system of customer notification that includes video uploads and pictures, such as a loose battery cable that I actually intentionally leave it loose for my own usage. Id only seen this level of service and video/picture similar at the Lexus dealership and even Lexus was not this good. I would whole heartedly recommend Getz and will probably use them again. The early bird drop off and after hours pick up was also super easy!!!! Here's why I deducted the 1 star and this is strictly my experience.... They charged me a diagnostic fee of $180, only to come to the same conclusion that I had initially scheduled the vehicle for the service. It felt unnecessary in my situation because I came with a very specific request knowing which part needed to be replaced. I did not bring my truck in and say "my transmission is messing up, let's check it out"..... then I would understand a diagnostic fee, that would be very appropriate. I figured this is their standard business process, so it's something to keep in mind that you're out $180 before the repair even starts and that money doesn't go toward the repair. So that's my only issue and luckily it's not a deal breaker. They did find another savings in the repair service that offset. Which for all other reasons made the knowledge of the diagnostic useful if I had other unknown issues, but in my case I didn't. Again, top tier quality from GETZ, they have the skills and tools to do the job right!!

Evans has taken great care of my old trusty Honda so took my newer Chevy to them for an oil change…read more Russ helped me tremendously with changing my appointment multiple times due to my schedule. I was greeted by several associates with a smile uppon arrival. One even setup the kids area for my granddaughter. I thought that was sooo sweet of them. The waiting area was clean and filled with snacks for their patrons. Great value for the services provided. I will definitely be back with both vehicles.

Absolutely awesome service and staff. We were on our way to visit family in PA when we had an issue…read morewith our car due to an oil leak. They saved us on the spur of the moment and they couldn't have been more professional or nicer. If I could give them more than 5 stars I certainly would! Thank you Evan's Tire and Automotive!!!

Great shop - locally owned so the service you get is personal. I was in a spot when my little Acura…read more"died" in my garage and had to get it towed and looked at asap. I know zero about cars and the owner walked me through a variety of "could be's" on the phone and then when my car was towed to his shop he determined it was just a battery. He could have really taken advantage of me and done a lot of extra work that was not needed but he did not. Highly recommend these guys.

We have been taking our vehicles here for several years now and he always fixes what needs to be…read moredone without charging an arm and a leg. Doesn't sell us parts or services we don't need. He has always worked with us to get our vehicles back on the road quickly. We have recommended him to friends because of his trustworthiness.

TLDR: Great customer service. Reasonable prices and wait times. Indoor waiting area. Convenient…read morelocation in plaza with a cafe and restaurants. Took our vehicle here for state inspection. They don't take appointments for inspections so it is first-come, first serve. Since it was fairly busy, I was told it would take about 45 minutes. They have seating inside, however, I decided to wait at a nearby coffee shop. They took down my number and said they would call when ready for pick-up. After about 20 minutes I received a call informing me that the vehicle would fail inspection since one of the windshield wipers was torn. They offered to replace one, both, or neither (for me to replace myself or at a different location). When asked, he informed me of the price options. The prices were reasonable so I asked to swap them both out for $50. He called back about 5 minutes later to report the vehicle passed inspection with the new wiper blades. I returned, paid inside, and picked up my vehicle. Total came to a little under $90 for the wiper blades and inspection. Overall, excellent quick and quality service with great communication. I recommend this auto shop to others!

DID NOT PROVIDE SERVICE: BUYER BEWARE…read more Took my Audi here and asked for a simple oil change ($150) and to have coolant added in the car. They took down my number and said they would call when the car was ready in about 40 minutes. Two hours later I had to call them because I still had not received a call and they closed in 30 minutes. When I arrived they said they weren't able to add coolant because they didn't have the correct kind in shop but the oil was changed. FOUR days later (13mi) since they supposedly changed the oil, a family friend (who is a mechanic) looked at the oil and said it was BLACK and that there was no way the oil had been recently changed. I spoke with the manager (Chris) and he immediately said "I don't know what you expect me to do?" And that he was 100% certain the oil was changed, even though he admitted the shop had issues in the past with people not providing services!!! I also asked if he could review the cameras just to make sure and he said the cameras don't work (convenient!)

Tried to sell me on brake flush stating that my brakes failed when they drove the car in. I agree…read moreto it anyway because it needed it & they never did it! the fluid was still dark black. they never refunded me for the brake flush & my bank didnt accept the dispute. was forced to go to small claims I originally came to get 4 tires installed that I purchased online & the immigrants who put my tires on put them on backwards with rotation facing the opposite direction. then a few months later one of my tires bubbbled up on me.

I had been here previously when they were out of the Los Angeles Avenue location and boy I will…read moretell you the difference was night and day. I had called the day before and the gentleman that answered the phone was very honest about the wait times. I came here without warning on a Friday morning and there was no wait time at all. Elmer, who was at the front desk greeted me immediately and he knew exactly what to do with my Groupon voucher I had purchased. I have nothing negative to say about my experience there today but I would certainly like to add on to the positive: I truly appreciate the under promise and over deliver when it came to the wait times, he mentioned 90 minutes for the work to be completed but was done in under an hour. My Groupon also only covered 5 quarts maximum and he was kind enough to cover two out of the three additional quarts that I needed. Elmer was friendly and even reset my oil life meter to 100% when they were done and had my vehicle waiting for me right outside the door. I am happy I went back there again today and I highly recommend this place.

I've been using Carwell Automative for a few years now for everything from brakes to suspension and…read moremore for my automotive needs that are no longer covered by warranty. I've never been disappointed or shocked by prices for repairs considering what the dealer would charge. The work is outstanding! Don't hesitate to use Carwell's automotive if you want work done right at a fair price!

Great service and very fair price, explained everything highly recommend. Customer for life…read more Will recommend to friends.