I'd like to start off by saying that the event was great, the part we did see. Monster Jam is put together very well, but I can say for a fact the Tacoma Dome needs to get their act together. We left an hour eary, so we would have enough time to get parking and find our seats etc. Wow was I mistaken!! We made it to Tacoma 15min earlier than anticipated. And when it came to the Tacoma Dome exit, traffic was at a complete stop. We sat in the lane for the exit for AN HOUR AND A HALF as it did nothing but inch forward every minute or so. We literally were right in front of the Tacoma Dome, and traffic was going NOWHERE. A lot of the other drivers were getting seriously aggravated by numerous cars trying to cut into already very tight traffic, and a few people even got out of their cars to yell at each other. The show had already started at 1pm at which we had now been in line for TWO HOURS! We had finally made it off of the exit where we saw the main problem. A cop was directing traffic completely wrong. He was letting ten cars on the side road go before he let two cars from the exit go. I was so angry at this point, and my seven year old crying in the back because he was missing the Monster Jam show. When we finally got past the intersection, there was absolutely NO traffic, which goes to show that officer held up everything! We had no idea where to go for parking, there were no signs. So we drove until we saw a person who obviously worked for the arena. I asked him where were we supposed to park, in which he told me, all the free parking was gone and how we had to pay for parking in lot A, and it would probably be $30-40! Seriously??? But I didn't care, the show had already started. We then went to lot A, the guy there said they were full. He told me, go up to the light and take a left. I went there, sat in line for another 5 minutes till we got up to the entrance for the lot, and right then the lady said that the lot was full, i stopped and asked where else can we park, and she said theres no parking left you have to find street parking. So we drove down the street a ways and realized at the end of the lot there were about 15 empty spaces, I made a quick u turn, to see that she was letting cars in! Right after she told us the lot was full! I was extremely angry at this point, it was nearly 2 pm, and I was convinced I had paid over $100 for something we were not going to be able to see. I stopped to tell the lady that it was completely unfair of her to tell us there was no parking to only let the people right behind us in the lot. I started to cry myself, that this was my son's Christmas present and we were going to miss it. I frantically looked for parking over three blocks away, and finally found a spot. Me and my son ran the three blocks up hill to the arena. And we weren't the only ones who were having a hard time, and looking at the highway, there was still a huge line of cars backed up on the exit. We finally got inside and asked for help finding our seats, and the three people we asked were VERY RUDE. When we got to our seats, it was during intermission. We missed the whole first half of the show. We sat down in very uncomfortable seats. I am only 5'6" and I had to sit with my legs open because my knees wouldn't fit behind the seat in front of me. When the show was finished, my son wanted to take a picture on the stands, standing in front of the trucks. But we were rudely stopped and told not to because the stands had to be cleaned. I didn't see anyone cleaning? I don't think us standing there would keep someone from cleaning? She was rude just like everyone else we talked to. As we were leaving the arena, a man asked if my son would like to sit inside this child's racing car, he did, and I took a picture as the guy was telling me about his racing business and gave me flyers. I took literally two steps over to look at his table when a woman told me "miss you can't go that way, you have to leave" I was so irritated I said back to her, " I can't look at this?" in which she told me to "hurry up". Are you kidding me?! I told the man thank you and left. And I SWEAR I WILL NEVER GO BACK TO THE TACOMA DOME FOR ANYTHING. The people who work there are HORRIBLE! I have never been treated so rudely. I am extremely disappointed by the whole experience, and I won't be giving them any of my money again. Tacoma Dome is a huge mess, and someone needs to look into it. read more