We have been using this store for pizza and back before the current management, sandwiches…read moredelivered. Now they only do pizza. The Pizza is decent although about 1 in 4 times they will make the wrong order or leave off a topping. But last night, we ordered 2 pizzas using the app. We received a text saying Brynn was approaching, then a text that said it was delivered. It just wasn't delivered to us. We called the store and spoke to a young man who told us to call Door Dash because that was who delivered it. I explained that we ordered through the Casey's App and that they were the responsible party. He said I probably need to talk to a Manager. Then a woman came on and proceeded to say the same thing and I repeated my point that they were responsible for getting our pizza to us. She finally said I should talk to a Manager. It turns out she was just a cashier. Finally, Jackie the assistant manager got on the line. She began the same line of us calling door dash. I, for the third time, explained that we purchased through their app and they were responsible for getting us our food. 3 times I asked her to just remake the pizzas and have Door Dash redeliver. Each time she said she couldn't. I asked for the General Manager, she said her name was Barbara and she was at home. Finally Jackie said she would see what she could do and call us back. 30 minutes passed before we called her back. Jackie said she explained it to Barbara. Barbara told her she would deal with it in the morning. So we were left hanging. The next day I waited until 2pm and had not heard from Barbara, the manager, so I called her. She acted like she had no idea what I was talking about. Then she found a paper about it. When I tried to explain what happened she interrupted me to tell me my refund would be there in 3-5 business days. I asked her to let me speak but she continued to get defensive. When she finally agreed to allow me to speak I got out 2 sentences and then she interrupted me to give me the corporate customer service number. I asked why all 3 of the employees I spoke to told me call Door Dash and she refused to answer. She said that Jackie told her I wanted my money back and that she didn't know I had requested the pizzas to be remade. She blamed it on Jackie and because she, Barbara, wasn't there, she wasn't responsible. Finally she just hung up on me. So, I called the 866-922-0767 number. The automated call asks you to pick a topic, delivery issues was #3. When I hit 3 it immediately disconnected. I tried it again and it did the same thing.  Then I called the direct number, 515-965-6100. It was a different automated system but when I responded for customer support it sent me to the previous system which disconnected me as soon as pushed the delivery issues key, #3. So, the take away here is Casey's doesn't care about their customers. The employees are trained to deny responsibility, if not then why did all three use the same language blaming Door Dash and trying to send the customer to them. The managers are either poorly trained for handling customer issues or they are trained not to care. And why should they, if the corporate customer support system doesn't work, then they aren't held accountable. The absolute truth is that this corporation cares about 2 things getting our money and getting their paychecks. This type of terrible customer abuse is not a down-up problem, this is a from the top-down issue. Carrie Stojack, VP of Guest Insights and Jay Soupene, SVP of Operational Excellence, are clearly out of touch.  Sanjeev Satturu, SVP Chief Information Officer, and Chris Boling, SVP of Store Operations, should be reprimanded, if not fired for their inept management approach. (Satturu is also responsible for the App that rarely works properly.) But ultimately, it falls to President and CEO Darren Rebelez. A man that makes over $10 million per year heads a company that doesn't care 1 iota for their customers and fosters an atmosphere of customer abuse and community neglect. We aren't alone, others have shared similar experiences. Speak out!

Very nice staff. Very clean store and property. They use their space very well to keep people from…read moregetting bunched up. Coffee selection is impressive and always fresh. Most of all, though, I really have to say how nice the staff are. Very helpful, professional and courteous.

Service was polite and very prompt. Enjoyed the Pollo…read moreOdessa; grilling the vegetables was a nice touch. The generous serving required a take-out box. Was disappointed they had no cheesecake as listed in the desserts.

The food was great whenever I was full I couldn't stop eating…read moreThe service was also good the food came quick (Probally because we came here at 9:00) It was quiet (besides the music) and it was also empty (yet again Probally because we came here at 9:00 PM)

The WORST Experience Ever... Ugh, I Loved It…read more Let me just say, if you're looking for terrible customer service--where the employees are cheerful, fast, and actually smile at you like they enjoy their job--then Sonic is the place to avoid. I pulled into the drive-in, expecting the usual soul-crushing service I get at most places, but nooo. These monsters brought out my food in under five minutes, hot and fresh, with a "Have a great day!" Like, excuse me?? I was trying to be bitter. Rude. And don't even get me started on the food. It was delicious. Like, how dare they make tater tots this crispy and drinks this customizable? Who needs 398 drink combinations? I tried three and now I'm emotionally attached to a strawberry peach limeade. This is unacceptable. Oh, and the carhop actually remembered my name. What is this, Cheers? Do yourself a favor and stay far, far away from Sonic--unless you're into quick service, great food, and shockingly nice people. In that case, fine. Ruin your standards forever

Say here for over 20 minutes and my order wasn't taken. It wasn't busy at all. Like two or three…read morecars besides ours.

Oreo McFlurry, but make it mini! Saved myself a few pennies and calories, but still enjoyed to the…read morelast perfect plastic spoonful of sugar. McD's, always the way I like it!

Never coming back here ever again I tried to be a good person and paid $20 for a $17.84 meal and…read morereceived $12.16 back. I've then returned the $10 and told them they overpaid me just to wait another 20 minutes for my food just to receive stale McChicken patties, stale strip in my chicken wrap, and cold fries, not warm fries,not semi cooked, cold fries when I returned the bag and asked for new fries I then got double dropped fries. Then when I realize my McChicken's were wrong and made poorly, she took the McChicken's back and gave them back just with pickle. I waited 20 minutes, which is ridiculous. Given the fact that I was the first car in. The worst part about all of this is after i asked for the food to be made correctly I got an eye roll from the manager. The two teenagers were polite and helpful. Wish i got my $ back given the fact i didn't eat this trash.

Great service, pizza was delicious. Inside was clean and had the vintage vibe. Will definitely…read morereturn.

On a trip to Great Grandmas house we were in need of some food fuel. We saw a Pizza Hut sign on the…read morefreeway and stopped by. The restaurant was clean ladies working are very pleasant and helpful. Stuffed crust is a must have and the mild wings were yummy, I just wished they had a salad bar which I was hoping for.

I just love a good chicken sandwich. Late night stop in drive through…read more Placed my order, handed my drink and asked to pull forward as my order needed to be prepared. I was one of 4 cars waiting. It didn't take took long before Jennifer was walking up to my window. I knew my order was made fresh. She handed it to me with a smile. My sandwich was fresh, hot and so were the fries. Initially I thought, where are my fries, because it seemed skimpy but as I ate my meal, I realized it was just all I needed.

A great place to eat in Oak Grove ! It's a chicken restaurant, so It's all chicken. Lots of variety…read morethought. Very highly recommended !

Fresh food clean and friendly very fast staff made this place one to come back too time and time…read moreagain

AWFUL SERVICE. Girl named Khloissa is one of the rudest girls i've ever met. This girl should…read moreactually LOSE HER JOB AFTER HOW SHE ACTED. she slammed the door in my face and then we had to go in the store after they messed up our whole food order (was a online order). and she again is awful to my boyfriend, and slams all the stuff she missed down on the table. awful little girl, and should definitely not be working in costumer service.

Great little place in a small town that serves up some of your favorites including chicken and…read moreburger sandwiches as well as rings, fries, and cheese sticks. Great malts and shakes and even your traditional ice cream cones. There is a drive thru, but sit outside for the full drive-in experience. The staff works hard and gets your food and drinks out in good time even when it's crowded. I'll be back again!

Classic small town walk-up ice creamery and fast food spot…read more All the eats and treats of a Dairy Queen or Sonic...plus. You want fried catfish or shrimp (or dill pickles), chicken multiple ways, or mushrooms? They're on the menu and more. On a busy intersection, you only have outdoor picnic table seating. Small parking lot. Credit cards accepted. Close, easy on/easy off access to I-70.

Much better than this mornings breakfast. Asked for crispy hashbrowns and they were great…read more Everything orders was plenty of food.

Delicious food and great service. Home-town ambience…read more We needed a good meal on the road and Topsy's was great.

You know when you're trying to fill up your fountain soda but there are other people there getting…read morein your way and it gets a little awkward and passive aggressive? I hate that. Although that didn't happen to me at my visit to this McDs, I thought it might and it stressed me out a little bit. Managed to get my Coke/Dr. Pepper fix just fine. Anyway, overall this McDs is one of the better ones I've visited in recent years. Easy access right off I-70 lets you know it's going to be busy af. It was, but they managed get the food out to the table in like two minutes. Pretty amazing. Was miffed their McNuggets are not pre-shaped an over-processed anymore. They now actually look like pieces of white-meat chicken, battered and fried. Thank God they still have their brown sweet and sour sauce. That's my favorite, even though I double dipped them in the McD creamy ranch. You can also rent movies here.

Pathetically slow. Waited in the drive through over 20 minutes AFTER ordering. Regret stopping.read more