The gentleman taking our order was not enthused or polite, entered our order wrong and didn't seem to know how to fix it. The girl bussing tables should really have ALL of her hair in the cap, not hanging out the sides and in her face. Food was ok but nothing to write home about. Oh, and they were completely out of forks, so we were told. Do better guys. At least the tables were wiped off. read more

Horrible in all areas... sewage smell hits you in the face as soon as you walk in. That should have been my clue to leave. No customers were inside however several tables were unclean. Quesadilla was hard and dry. Looks like they gave me an old dry tortilla and thought that by grilling it, it would soften. No, it makes it even harder, evidenced by the cracking of the tortilla. Chips were hard and queso is a yellow gelatinous goo. Never again. Waste of money... good food and service is sooo impossible to find these days. It's so sad. read more

Made an app online order in the morning. I arrived at the restaurant and upon entering I was greeted by a very friendly worker. I found my order and asked for the coffee, which I ordered. He was very polite and promptly completed my order. The morning crew (all of them) were very professional and friendly. Keep up the great work! read more

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Gonna have to say it's been a long time since I've been back to taco cabana cause it was really terrible for a long time but they've made improvements. Their cheese was disgusting but now it's come back to normal. The food quality has gone up a little bit give it a shot again it's not bad read more

Very good food and service, yesterday I went through the drive-thru and a girl, I think her name is Nicole, served me. She was very kind and attentive. read more

Only my second time here and I will never go back to this location. The first time the young staff was polite and even though I had to wait for my order they allowed me to wait in the drive thru as there were no cars behind me. Today I arrived two mins early to pick up my order and they said it was not ready and I needed to walk inside the restaurant to get my order. I asked if I could drive thru and they said fine. I drove thru and parked and waited another four mins past the order due time as stated on the app. I waited behind a car and I drove up 3 mins past the order due time. An older lady with short hair and glasses was so rude to me in front of my kids in the car, she barked that my order was not ready and told me sternly to go inside and get the food. I politely told her I was four mins past when the app said my food will be ready and she barked that she had other orders before mine to go inside! There were no cars behind me so I don't understand why I couldn't have waited. I wish I had asked her name to write in this review. I politely acquiesced and parked my car and waited another six minutes. I sent my teen inside to get my order and she did not come out for another five mins. In total our order was past 12 mins late. I observed another lady park her car and her order was brought out to her by a team member why did she get that service and not myself? When I was told to go inside to get my food? Absolutely unacceptable customer service. I don't mind waiting if I had been spoken to politely and received an apology for the lateness of my order. However due to this poor behavior I will be taking this to corporate and social media. Also, the carne asada street taco was disgusting. The chicken fajita taco was decent. I expect management to reprimand this older lady for her poor customer service. I will never go back to this location again. read more

We entered the store wanting to order chips, salsa, queso, and rice. The amounts we wanted apparently qualified as 'catering' sizes. The comical, ironic, and disturbing portion of the experience was the manager yelling from the kitchen to the register to us. "Catering orders can be placed online and picked up in 24 hours." She was serious. 2 paying customers in the lobby, wanting to purchase food, pay for it, and take it to go. Seeing past the rudeness and thinking through the problem she apparently did not have time or the care to do, we ordered 6 rice bowl and dumped them into a small disposable fools pan. "Catering" done. I included the receipt below to show what we ordered because we needed it at that time, not one day later, thus our reasoning for stopping in. If I were the owner I'd be mortified something like this happened in my store. If it happened to us, odds are it's happened before. Terrible service and manners. It doesn't take much to turn the same order into a wonderful experience. It's too bad the manager chose to create the anthesis of a great experience and happy customer. read more

Taco Cabana - Receipt, store number, date and time - attempted to order Mexican Rice, Chips and Guacamole in a large order store would not accommodate - Mexican Near Me - Conroe, Texas

I placed a curbside order. When I got to the restaurant I drove around looking for curbside order spots. There were none so I went to the drive thru. When I got to speaker, I told them I had a curbside order but couldn't find the spot and the person told me that I needed to come inside. I said no, I am in the drive thru. Why did Taco Cabana offer curbside on app if they do not provide it? By this time there was a car behind me and no way to back up. Then the manager came on and told me to go to curbside and I said no, I am in drive thru. The manager continued to say go to curbside, but by this time the car ahead had moved so I had to proceed. There were severL cars behind d me and no way to back up so I am in the drive thru waiting to drive thru. read more

Fruit flies in my drink. As I was waiting for foam to go down on my drink I noticed them on top of the liquid. The salsa bar area, which we were told was just cleaned, smelled like mildew. We canceled the order and got a refund. read more

If you want to start the day with a really bad mood, go here. Some people I had dealt with here were so miserable that this woman even threatening violence after I got frustrated when she wouldn't give an online order. Like really how many people coincidentally walks in with the same full name picking up the same order. Considering the horrible customer service, the food probably tastes as bad as their attitudes. read more

yeah, we just visited taco cabana at 11:17 PM in the Woodlands. We want to give a big shout out to nova at the drive-through. Her customer service is top-tier A1 super sweet warm and friendly makes great recommendation and genuinely happy to assist Her customers we will definitely visit this location again because of her if you come through the drive-through and it's nighttime, make sure you're kind to nova read more

The service was horrible waited for 20 minutes after going through the drive through outside with my friend and when I came inside was asked what I ordered and then was told "it's a shit show in here" and they were so discombobulated it was ridiculous good luck y'all read more

Taco Cabana is always fast and good. This location is also very convenient. The cash register attendant is nice and friendly.

Service was horrible. Everyone looked like they were miserable, Some lady was yelling at people, employees were rude! I don't eat taco cabana....all I needed was tortillas for dinner. read more

Food was ordered through the catering for our business. Very good. Hot. Well put together. On time. Perfect. Thank You.

Update review: it's been 2 years since my review about the cleanliness of the place. I think the staff is joking at this point. The first time I ordered bean and cheese tacos they gave me them with little to no cheese. The next day I came by and bought more and politely asked if they could give me extra cheese they then gave me tacos with 80% cold cheese and a table spoon of beans. 3rd times a charm right. So I came back and ordered 4 tacos with extra cheese I got 4 tacos extra beans no cheese. I swear they are messing with people at this point the visits were spaced out so I don't think it was specifically towards me but you're telling me a bean and cheese taco is hard to make. Sadly my review has gone from 2 stars to 1. read more

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This place never fails to forget items of my order. Waited 30 MINUTES for my order (and had to walk inside twice to ask what was happening) and managed to forget 4 items. Not just that, the meat on the item they said took 30 minutes was RAW with blood pouring out. To wait half an hour for something never even cooked is insane. Should have checked the bag for items, but it was a ridiculous amount of time to wait at a "fast" food place. I cannot express this enough, they will forget an item or multiple. I go here every week or every two weeks and can't remember a time they haven't forgotten an item. Also I never write reviews, this was just too horrible to not write one. read more

Understaffed, in the drive through lane to pay for over 30 minutes!! Food left on the floor, disgusting !! For the comment that was just added.... I was also told by the cashier... One of the reasons it took so long was because the lady in front of me ordered ONLINE to go, and they couldn't find the order and that was the hold up. Then was told my order will only take a few minutes and I waiting 15-20 mins! So no, I will not order online. read more

Taco Cabana - Disgusting. Working around with food left on the floor.... - Mexican Near Me - Conroe, Texas

We placed our order at the drive through. The employee receiving the order asked a question about the sauce we wanted. That's when another employee chimed in and and begins critiquing the employee taking our order. She begins correcting all of us and undermines the original staff taking our order. The worst part is that she was wrong to correct us. She didn't realize what we were ordering. And instead of apologizing for making this a very uncomfortable ordering process, she proceeded to explain why she thought she was right. It didn't help that the woman's voice was rough and she was eating and smacking into the intercom. She tells us to park in space #1, which someone was currently sitting in. Such a weird experience. And mixed with this experience and recent reviews, we won't be back to this particular location. And for the food, my lettuce tasted so bad I couldn't eat the tacos but the tortillas were warm and delicious. read more

My drink had nats in it. I was completely disgusted so I left :( I noticed the drink machine had "stuff" flying around it. Very disappointing. If I wasn't paying attention, I would've drunk them. read more

Taco Cabana - Nats/bugs in my drink. - Mexican Near Me - Conroe, Texas

If you're in a hurry don't go here. I've been here on multiple occasions and time has always been an issue for them. All I order every time is a Chips and Queso. And it takes at least 15 minutes every time. Sometimes longer. I feel sorry for the people that work here, they are honestly doing their best. But they seem very disorganized, tired, and I'm not sure what they get paid but it surely isn't enough. Maybe they should hire more people in the kitchen so that it doesn't take 15+ minutes to put cheese into a cup. read more

***UPDATE 2*** One car left.. we have invested almost an hour in your fucking excuse for a drive thru. I took my family on a "nap drive" and we decided to stop by this place for a quick bite...FROM THE ENTRANCE TO ALMOST THE EXIT of this drive thru it took us a good fucking HOUR AND NOW MY KIDS ARE UP! Fuck u! If you are understaffed then at least set the customers expectations or hire more people. Especially since it's fucking COVID and nobody is dining in...you would think to beef up your drive thru service...FUCKING WAKE UP!! ***UPDATE 1*** IM STILL in the drive thru. Only 2 cars have been served, 3 more in front of me and it's avg out to be about 10 min a car. FUCK U TACO CABANA. Why are you open to fuck people over??? Do u know what Drive thru means?!?!! Fuck this place! I'm stuck in the drive thru with 4 cars behind and 6 in front. The line hasn't moved for over 15 min and that was one car. WTF are u guys doing in there?!?! read more

The dining room is closed...on a permanent basis? I wasn't offered salsa with my order and the steak tacos were light on the steak fajita. It's been awhile since I've eaten at a Taco Cabana. Unfortunately, I think it's best days are behind it. It's too bad, I loved the breakfast tacos and the steak fajita tacos from back in the day. read more

Serive is beyond terrible. Tuesday night only person in place. 3 fajita tacos and an enchilada plate to go. 27 minutes. Beyond ridiculous for heat and eat food that tasted marginal at best. Taco Cabana has destroyed its brand over past 20 years. read more

1/31/16 We stopped by after church like we used to today. We haven't been here in a while but generally you can't go wrong with TC. We noticed they made some changes to this store. They changed up the tables which made it roomier and easier to clean. The tables and floors are much cleaner than our last visit. The food was delivered to our table fast and hot. The manager on duty was visible and taking care of business needs. You have earned out business again. read more

After 2 1/2 hours of donating blood I decided to try this place since it was close to the Blood Center. The chicken fajita taco was literally three pieces of warmed, previously frozen pressed fajita chicken from Costco. That's it. It was the saddest thing I have ever seen masquerading as a $3 taco in my entire life. I was too tired and worn out to go into the restaurant again. Sad, sad, sad. No thanks, won't try again. read more

What the heck happened to this taco cabana I used to come here at least once a week , stopped by when visiting grandkids and place dirty no condiments sauce etc and food bland and cold . Employees just going thru the motions Taco cabana what happened . ??? read more

Soooo slow. I'm in the line outside for pickup. Been sitting here for a long time. The line is now around the other side of the building.

Taco Cabana food never disappoints! The taco salad with chicken was exactly what I needed for lunch. However, the wait... another story. This location was not busy at 1 pm however it took the staff over 25 minutes to serve my salad. I've been to Taco Cabana before and I'm sure I've never waited this long for anything on the menu. I was quite disturbed. Although the salad was delicious, the service can improve. It'll probably be a while before I visit again. read more

Taco Cabana - Taco Salad - Mexican Near Me - Conroe, Texas

Orders that are complete, and have napkins, silverware, your sauces etc. are a rare occurrence. I think it's not so much a customer service issue. More like something is wrong with the way orders come in and are executed. It's take forever to get an order on a bad day and at best, it's a bit of a wait. This is not the old Taco Cabana we know and love. I wish they would figure out what's wrong and get it corrected. On an up note - the staff at this location fixed my order and threw in some extra churros, but I wish I didn't have to feel like an awful person when half my order is left off and I have to call to get the rest of my food. read more

I came in for 2 tacos and a small nacho and it took a solid 10 minutes to get my order and there was no one in front of me so it shouldn't have taken this long. Kinda ridiculous and I will NEVER be returning to this location. read more

First time visiting this location and I regret it. I went through the drive-thru and ordered an enchilada plate, street tacos, their new loaded queso, and three extra tortillas. When I got my order it was missing the queso AND the extra tortillas. There goes six or seven dollars down the drain. The honest truth is I am used to Taco Cabana workers who don't do much to go above and beyond, but I do at least expect my order to be correct. read more

Taco Cabana is a hit or miss. I ordered a Taco Cabana Bowl last week, and I was disgusted when I found a hair wrapped around the chicken. I got so sick. Ugh hmm no thanks don't ever want to go back again. That is just not cool at all. How does this place stay open!!! Update: Noting was done absolutely nothing!! read more

I don't know what TF is going on with this location but they are always slow AF. I just spent almost 45 minutes waiting in the drive thru for two tacos and some rice. The tacos weren't even completely put together either. It was just meat and lettuce, when normally there should be other toppings included. This isn't the first time I've tried this location and they've taken forever. read more

Attached are pictures of the bathroom at Taco Cabana (The Woodlands) in early afternoon on Friday September 2. Unfortunately, I did not go in there until after I ate. Otherwise, I would've never spent a dollar there. This was disgusting! How does their kitchen look??? I won't even comment on the food or service quality, since I was nauseous from the filth in the bathroom after I ate. read more

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Went to this location 12/20/2021 at 11:30. We with three to four other people waited over 20 minutes to receive our orders. We requested our money back after 25 minutes. There seem to be plenty of staff, though no sense of urgency from the staff to get out orders in a timely manner. Overall lack of customer service from front of house to kitchen staff. read more

Haven't been here and over a year,but was in the area and didn't want to get ripped off again at the other big chain taco/burrito place that starts with a "C". Had a bean & cheese burrito and again, it looked like a big fat Richard. Why can't anyone make a normal burrito (long)? Had chicken tacos with guacamole (40 cents extra) saw traces of a little green, but couldn't confirm it to be guacamole (rip off). Very poor sauce variety. At the time,no other customers were in the dinning area and most the tables were dirty, while one employee was on a personal call, another came out of the kitchen with for his break (free for all work environment) This place is ran with a 6th grade mentality management, therefore will probably stay in business as long as the clientele never succeeds the mentality of the staff. read more

Yucky! The floors, the tables, the coke machine area were all dirty. The food was terrible. If the front of the house looks a big 'ol mess, what does the back of the house look like? Service was friendly. But sadly, this place is being neglected. Clean it up. Dirty dining is unacceptable. read more

Great place for Mexican cantina food on the go. It's cheaper than Chipotle and the plates are pretty balanced for what you get. The only real downside is the drinks can be expensive and the beans are tortillas aren't vegan. read more

I'm typically fairly anti-chain, eat local, and prefer holes in the wall, etc. but I've got to admit, Taco C is great at what it does. You have to give them credit for making everything from scratch with real ingredients. Their flour tortillas really are a league of their own. Their prices can't be beat, their salsa bar is well packed with a variety of flavors, and they have $1.50 margaritas at happy hour. I only had 1 and a half and I could feel it ... If you're on a budget, or looking for a quick, tasty, inexpensive bite, Taco C is a great solution. read more

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