After many visits to this location, I can confidently say that this is consistently the best Taco Bell location I have ever visited. There is a gentleman who typically works the late shift that I have spoke to a handful of times. I actually thought he was AI on the drive-through the very first time, which goes to show the unbelievable level of professionalism, customer service, and decency that he maintains. He is wonderful, and aptly sets the bar for the type of incredible service you will receive at this location. The rest of the employees I have interacted with throughout the day are all equally very friendly, professional, and competent. Beyond this, the food is premium quality every single time. Fresh, hot, well-proportioned, and especially delicious. Every single time. While I have only been inside once, the interior is very cleanly, stocked, tidy, and quite relaxed when I visited in the evening. I would absolutely dine inside again. All in all, come see for yourself. A very quality establishment run by extremely quality people. read more

Spot on Taco Bell visit. Ordered online. It was ready right away. The restaurant was clean and amply staffed. Crew was courteous and polite and even talked in full sentences. Order came out exactly right, too. Imagine all that... well done! read more

This location has breakfast and does a decent job of doing it! Keep it up :) This is the only reason that I come here.

The White Lake location (new) is making a superior product. Tacos get home all in one piece compared to the Waterford location. The wait is still a little erratic even with (0 - 3) customers in line. Not even worth going somewhere else over that issue. I did actually get an accidental upgrade of (6) taco supremes over (6) regular taco order. Not bad. Maybe I will start to order them in the future. read more

This location shuts down on a whim multiple times. Either they have no management or their management is inept. Today, Sunday Oct 3rd, we placed an online order and I went to collect. When I arrived, 2 employees came on to say they had closed. One insisted there was a tornado! Lol They had heard the weather alarm from Waterford and shut down without looking for context. The alarm shut off within a minute and the only weather alert for any of the surrounding areas is for heavy rain. Lol read more

Way too slow. Can't figure out what in the world takes so long here The staff needs to turn the radio down as it's blasting in the dining area. Seriously the owner of this place needs to come in and check out his or her business. They need help. One guy was trying to avoid the line and used the online app and still had to wait 15 minutes for his order. Guess you can't beat the system of slow here. read more

Had two separate orders. Both had chalupa boxes and Crunchwrap supremes and drinks. After the boy working drive through rudely told me that next time I need to specify that I have multiple orders before I order "instead of the way that I did it." We sat at the window for 15 minutes. I asked for no beans, add potatoes on my burrito. Instead, I got "no beans" written on mine, but shocker, it had beans. They added potato to the complete separate order. They smashed the crunchwraps (with pick instead of regular tomatoes) into a literal ball. No sauce after asking for variety. No napkins. And wrong sized drinks. This was the second chance I gave this establishment and they ruined it. So irritating to have a long day and get food so that you don't have to cook at home and to completely waste your money on garbage. read more

OMG! Going to this Taco Bell 034021 8100 Cooley Lake Road White Lake Michigan 48386 was a terrible experience. When we approached the drive through the lady was very rude. She treated us like we were bothering her by choosing to eat there. We visited this Taco Bell close to closing we cashed out at 9:49: 35 PM. When we got home and opened the bag we couldn't figure out what was what with 3 different burritos 1 was part of a box but all were wrapped in the same paper. We ordered 1 bean burrito but received 2 which equaled 3. The beans on both burritos looked ver old and dried out. We had to open them to figure out which was my husband's burrito supreme. There was no burrito supreme and my chalupas was half on the paper and half off, it was cold, messy and the bread was very hard. I had a hard time trying to eat it. We asked for sauce but never thought we would be given about 50 of them for 3 burritos, a chalupa and a taco. I called to complain but the phone rung several times then someone picked it up and hung it up. I called back and someone answered very rudely and as if though they were answering their own personal telephone. I thought I had the wrong number but I asked if I was speaking with someone from Taco Bell and she answered "yes what can I do for you." I asked for the manager and she said that she was the manager. I asked if the restaurant was company owned or franchise owned and she said franchise. I asked her when would the owner be in the restaurant because I have a complaint, and she replied that she couldn't give me the owners telephone number, but I didn't ask for the owners telephone number. She said if I had a complaint I had to tell her. I said no thanks. ‍ Below in the chalupa, sauces and receipt. read more

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Awful service. Cold soggy tacos . My last beefy melt burrito Sat around so long the tortilla fused to the wrapper. It was a cold soggy mess. EVERY time I go the mess up or outright omit something. read more

The best Taco Bell. Food is always on point and workers are always very nice. Thanks!!! read more

Went here last week and paid $1.40 extra for two chicken chalupas, got beef. Today I used the app figuring they couldn't mess things up since they read my order back to me but instead of two veggie Mexican pizzas I get cold beef ones that look like they were made hours ago. It looked like all teenagers inside while the adult managers were smoking in the parking lot. Sent in a complaint but no response, ill call my bank and do a chargeback if I have to. This place SUCKS! read more

Almost always get something wrong in our order. We're only two people, it's not super complicated. Today we were missing two items and one item was made incorrectly. Everything is always packaged recklessly. Chips spill all over the bag and break. Tacos come broken. We order chips and cheese every time and on multiple occasions have received no cheese. Will be asking for a refund. You often find yourself sitting at the speaker for minutes at a time with no acknowledgement. Wish we had a better Taco Bell open late read more

uber eats at it again order was taking too long ,i contacted them 6 times the driver changed times 2 times itsctacobell food eat it frest or eat soggy crap. i xanceled order after the 2nd change drop off i was refused a refund due to driver being late and no food was delivered. they have a horriable history of dropping food at wrong address but this is retail fraud. we have the right to refuse when delays are added and no serivice or product was delivered! buyer beware use alternative buisness or risk getting scammed the bill was $29.68! uber eats waterford/ white lk michigan scammers read more

Closes 35 min early ride staff and when I do come here food is soggy and they make you wait at the order station for at least 15 min 2/6/2022 read more

I have are here dozens of times. I have been through the drive thru and dining in. The drive thru is definitely much faster. I have never had any long delays in the drive thru. What I would recommend is that you check your food for accuracy before you drive away. Especially if you are making a special order like no lettuce etc. Although they are getting a lot better, you may encounter errors from tine to time. The management team knows me well because of my orders I make. I cannot eat lettuce or Fiesta sauce as it makes me sick immediately upon contact in my mouth. So they immediately either have a professional prepare my food or they watch the employee from start to finish. This is because I had a bad reaction after the order was botched twice during a single dine in experience. Ever since then they have paid better attention to orders. read more

Taco Bell - Fast Food Near Me - White Lake, Michigan

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I wish I could give it a zero. in the past month, the first time we ordered from there we were missing 5 tacos and I had to make another trip up. Last week we tried and the drive thru was not working so they weren't taking any orders. Today I tried and they said their computers were down. For a newer store they seem to have a LOT of problems. I've never tried so hard to give someone my money. read more

A fine and normal Taco Bell. But sometimes has big delays due to problems with service. Waiting 15 minutes in drive-through at the moment of this review. Unacceptable. But we'll be back because their food and service normally is just fine. read more

The worst food I've had a TB! The potatoes in my taco were hard as rocks and my cheese quesadilla had barely any cheese... the only think that was ok-ish was my Diet Pepsi! Blah! Definitely wouldn't recommend. read more

Best Taco Bell Super fast and the workers are very friendly. My order was so perfect.. read more

Every time I come here the line is soo long and they don't have enuff workers. I was in drive thru for a good 25 minutes before I got my food! They need more workers, especially during the night time hours! It's always like this read more

Late night staff is lacking in skills, our food was barely palatable. I do not recommend this food for any animal to consume.

It has been 8 ish hours since me, my friend and my boyfriend ate and we all started feeling sick, my friend thought it was just because if other things but I am now currently in my camper nauseated and partly throwing up. I don't think I'll ever eat here again. read more

Food isnt consisntent which is fine because its fast food. What makes it extremely annoying is the line . You habe 2 windows and only use 1 window even though the line in drive thru is a full packed about all the time. I give credit to the employess that work hard to juggle taking orders then getting drinks while making sure you get correcr order while taking another order. Please taco bell just open the second window it would help with traffic read more

A wet nap package and a small peppermint candy came in the bag with my drive-thru 7-layer burrito. Nice touch.

Jens the best manager She works morning shift and she's the sweetest lady I've ever met they need more management like her

This location never fails to have a 5 to 10 minute wait in the drive thru. Avoid at all costs. Any time of day.

Slowest Taco Bell every. It took 15 minutes just to order and we were only 3 deep. Now waiting to get to window. It's going to turn into a 30 min drive thru. Taco Bells are usually fast. Never again for this one. read more

Worst service ever! Showed up 10 minutes before they closed and they refused to serve me. I'm never going there again.

Let me first say I live in White Lake and eat Taco Bell two-three times per week. This restaurant gets order wrong at least 1 in 3 times. I have always gave them the benefit of the doubt. After three wrong orders in a row I called and was told that I did not need a name and just to tell them what they forgot next time I came through instead of waiting in line again because the lobby is not open due to covid. They got it wrong again the other day and a nice general manger walked out what was shorted and Also told he to get my two other crunch wraps next time I'm in and a name is not needed. So tonight I go there and tell them what the general manager said and a "shift leader" got on and told me I needed a name. "She was the one who firstly told me I did not need a name" I recognized the in-mistakable voice. She proceeded to argue with me and say I'm trying to het free food and starting swearing at me. I am not proud of what I also said after but I cannot believe the service at this place. I cannot even fathom how they are still open with all the complaints I hear about. I had to drive 30 minutes out of my way to go to Waterford this time. My wife and all my friends and family have also had similar experiences at the same facility. I will call corporate but I am pretty sure nothing will ever happen and know one even cares. read more

Waited for my food for almost half an hour tonight. As I was waiting, another customer asked for her money back because she had waited for 30 minutes and still no food. The girl behind the counter got lippy with her and scolded her because she complained and then said she would call the cops when the customer got mad at her. Then as she walked away though the kitchen, that girl who now I know her name is Hailey, flipped her the bird. This customers small child saw it as well as three of us customers. Not cool. My boyfriend and I waited for over 25 minutes for our food as well. I won't be back to this taco bell. You don't get to give people the bird and get away with it. read more

Terrible service. Period. We got in line, and per usual, there were a few cars ahead of us. What I hadn't anticipated was being trapped in the line for 20 minutes! This is completely unacceptable. I ordered our food, nothing crazy, just four simple things. I get to the window and the attendant had an attitude. I asked her for a special sauce on the side and she answered with a less than desirable tone and slammed the window shut. I offered to pay extra. I didn't realize this would be as if I was asking for her first born. I get my food, I glance in the bag, there's four things, we drive home. Of course one of my pricey items isn't there but a basic crappy taco is.. What am I to do? Call and complain? What'll that do? Clearly they don't care from the get go.. I'm certainly not driving back and sitting in a big line again..Anyway, this is Taco Bell, not a five star restaurant, I realize this. I simply want people to do their jobs and do them well. There's another Taco Bell down the road, I'll be seeing you next time! read more

My dog got hungry sitting in the longest line ever. Worst management in the area for years. Please get us someone who is competent.

This drive through is a miss-no hit. every time i have been here they mess up the order in some way. while it is generally fast, this time around they messed up my order not once, but twice. make sure to always check your food before pulling out. read more

I have never had a problem at this Taco Bell. Fast, friendly, and courteous. Food is hot and tastes exactly like Taco Bell should.

Taco Bell is my favorite fast food but this store has poor customer service. Ordered through the drive thru, got home and was missing some items and all the food was cold. Called spoke with a manager she offfered free food, told her I wasn't looking for free food but to let her know they are providing poor service. Immediately before hanging up and saying bye she started talking to another customer with me still on the phone. I just hung up and told myself I will never go to this Taco Bell EVER AGAIN. read more

Forgot 2 items on my order... 30 plus minute wait plus attitude from the staff inside understand it is the holidays and the wait can be a little longer but please at least make sure you give your customer everything they ordered. when tried to call phone just rings. read more