Very nice custom burrito and tacos plus quick. Midday is also an easy time to get thru the drive thru.

Dude, waited more than an hour. People are just standing around and drive through folks are coming in because the food is delayed. Screw the ambience. There hasn't been a Karen up until now. She's so unhappy and the staff has no idea what to do but to what? Do their job? Are they really doing it? People have been waiting for two hours and it's out of anyone's control. read more

Worst service ever! After waiting for 15 mins for my mobile order (no one even acknowledged my presence) I was then told I was supposed to "check in". No where does it say I supposed to do that. Not on the app, not in the store. I am still waiting in line for another 5+ minutes. read more

I have been there multiple times late at night and waited forever. The last time was it for me. I ordered after about 5 mins waiting in line, got to the window to pay after about 15 mins then proceeded to wait 30 mins at the window while the employee leaned against the counter in plain view. The lobby was closed even so not sure why they always take forever. 2 stars bc the food was still decent. read more

Went through the drive thru at 9:50 and are still waiting on one bag of fries and it's 10:15. Friends went in to see what was going on and many employees were fooling around. Didn't come here to wait half an hour for some fries. read more

Taco Bell - Stuck in drive thru - Fast Food Near Me - West Lafayette, Indiana

It does not matter what day or time of day I go to this location, they are always super slow. I sat at drive through for 5 minutes without anyone saying anything on the speaker. Then all they told me was that it would be a 45 minute wait. I didn't even order yet and there were only 4 cars in front of me. This location would get 0 stars if yelp would let me. read more

Taco Bell - DINE IN OPEN COME ON IN. All the doors are locked. No sign to say why. - Fast Food Near Me - West Lafayette, Indiana

Good food, good service and great customer service!! Not to mention an excellent location, which is very close to our house . read more

Always extremely slow. How as a manager are you letting this happen week after week? Hate this place.

If I could rate it 0 I would, waited over an hour and the food was cold. Mung Chiang needs to shut this place down. Bathroom was clean though read more

West Lafayette taco Bell has hit rock bottom on there quality of food and service.i asked for taco supreme and get this... total rip off read more

Taco Bell - It's supposed to a taco supreme - Fast Food Near Me - West Lafayette, Indiana

Every time I come here it takes over an hour in the drive through. Fix the staffing or something it is ridiculous

If I could give this place 0 stars I would, waited in line for an hour. Yes genuinely an hour, and when at the mic to order food, got no response, asked if we could order, got no response, pulled up to the window, saw multiple people in there, not a single one taking drive through orders while they made other orders. Genuinely the worst experience I've ever had at any food place. I've got food poisoning and the experience was better. I can't rate this place lower. DO NOT GO. Take your money and especially time elsewhere. The worst Taco Bell ever. read more

This place is so bad they are slow with your food and make it's cold I had to wait for more than an hour to get my food and I order one taco and the works get high on the job like this Taco Bell needs to shut down read more

SLOW SERVICE! 30 min drive thru. I wish I was exaggerating. The only reason service could be this slow at a fast food restaurant would be because of low staff or incompetent staff. The staff seems competent so...pay your staff enough to get them to stay, then hire some more. read more

There is always a very long line, and they are very unorganized. Even if you order in the app, you will not get your food in time.

If I could give this zero stars I would. This is truly the worst Taco Bell I've ever been to without a doubt. I hope you're ready to wait at least an hour for your food, and this is being generous. If you go to the drive through, don't expect a response from anyone. I wish I was making this up, but this is the worst restaurant put together in the 21st century. Truly unbelievably bad service. read more

This taco bell is awful! every time i have gone regardless of time of day the drive through has taken over 50 minutes. it does not matter if there is one car or 12 the drive through takes so long. i placed a mobile order thinking it would go faster, and it still took me an hour and a half to even pick up my food. Absolutely AWFUL!!!!! read more

Worst Taco Bell ever, and my standards for 10 PM drive-through fast food are pretty low! Tried the mobile app for only the second time, and the entire order was wrong. Ordered no lettuce on two tacos and received what looked like triple extra lettuce, even all over the bottom of the inside of the bag! The 10 Cinnabon delights I received in my TWELVE pack lol were still cold! Even the diet Pepsi I ordered turned out to be regular. After clearing the drive-through, I walked in the store to get replacement tacos and drink. I wasn't about to mention the Cinnabon situation! The girl at the counter, who was also running the drive-thru, acted like I was being unreasonable, as overflowing lettuce trailed on the counter as she removed the returned tacos. This is so bad that all I can do at this point is laugh! read more

Gave me my cantina chicken taco... but didn't give me the cantina sauce!!! How is the taco supposed to go down sauceless?? Complete oversight by the staff at Taco Bell and everyone involved in this tragedy should be fired. As you can see by my conveniently attached image, there is a taco with no cantina sauce. Realistically I could sue for false advertising because the advertising clearly states the taco should come with a sauce. As a lifelong Taco Bell supporter, I am distraught by the wrongs done upon me this night. I will no longer be frequenting this location, and I will certainly no longer live más! read more

Taco Bell - Sauceless taco - Fast Food Near Me - West Lafayette, Indiana

this restaurant is so goddamn slow. the drive thru line has not moved for the past 20 minutes. service inside is just as bad as the drive thru. read more

Went on my lunch break and had a 25 minute wait in the Drive thru then my food was cold I ask for fresh Nacho fries and the lady at the window made excuses I asked her to touch them cause they were cold she did but still no ownership or resolve then a Guy comes to the window and tells me "Well if I make you new fries all your food will be cold" in a nasty tone i told him never mind and drove off I mean i get we all have our days but this was ridiculous to spend 30 dollars for cold food and bad service I'm done with Taco Bell especially this one I wish no stars was an option read more

Took 30 minutes to get my food here, and the lobby was full of DoorDash drivers waiting. Crazy

Worst seevice slowest taco bell ever expect to wait 20 mins. If i could give zero stars i would

slow service rude workers don't go here unless you want to wait 45 minutes for mediocre food

Placed an online order and sat in the parking lot while i watched 3 people stand in the back and hit their vapes. time and place guys come on! read more

The worst staff ever working in this branch They are lazy we have been waiting for more than hour and i can see that some of them playing with his phone without give a f*** for us They are too slow They are too slow read more

DO NOT ORDER FROM THIS TACO BELL LOCATION!! You can place an order, leave, walk across the street to McDonalds, place and receive an order, and walk back before your original Taco Bell order is ready. When walking in, there was no in-store order option, so you were force to order online and wait in-store. After waiting 40 minutes, there was no option to cancel the order. After 40 minutes of waiting in-store, an employee locked and dead-bolted the doors, making customers flag down a worker to unlock the door to leave the store. A disgrace to "fast-food" and not deserving of anyones business. read more

This is the most insane thing i have ever dealt with. Staff is extremely rude, still in line the last 40 minutes waiting for food and if you try to talk to the staff they say not now, we are busy. pretty astonishing how bad food service can be and the food is cold read more

Twenty minutes for one burrito. And the store feels greasy and dirty. I cannot understand why it takes so long to fill an order. It was also the middle of the afternoon on Sunday. There's no reason why it should take this long. read more

It's clear they're understaffed here, so wait times tend to be long, but management is kind and they try to make it up to you. Food is solid, so if you work around dinner hours it's not bad read more

The food is never done. We've been waiting over 45 minutes for our food. The staff was all over the place and yelling at each other. In the time I've been sitting in the lobby I've seen a worker put his hand down the back of his pants and then continue assembling the food, I watched someone blow their nose in their sleeve and continue working. There was trash all over the floor in both the kitchen and the lobby. there wasn't any large or medium cups out and when I asked if they could restock the cups I was told to just get a small one after paying for a large. I can assure you i won't be coming back to this place any time soon! read more

This Taco Bell is the worst Bad service. Drive thru Always slow I do not recommend going here

If i could give this restaurant a negative score I would. Every time I have gone here, my order has been wrong. I kept going because I thought I should give this establishment a proper chance before having my thoughts. The first time part of our order was missing. Not only that, but the cheese quesadilla I ordered was flat cold. Cheese was no where near warm. Second time... taco gives me an extra burrito, thanks taco bell, but the thing is I DONT EAT MEAT. so thanks for killing an extra cow for me taco bell. At this point, i'm hungry. so i go for a cheese quesadilla and it is A CHICKEN QUESADILLA. thanks taco bell. great. now i am hungry and fuming. please don't dine here. this place has gotta go read more

Karribbean was very helpful with our orders and was overall very nice. She made our trip much better and she definitely deserves a raise

Horrible service. Takes forever. Always out of things. Apparently I need to write more so, uh, don't go here?

Cheap over processed sodium and sugar enriched garbage! Save yourself the disappointment. Taco bell sucks!! Go to on of many Uthentic Mexican restaurants here in Lafayette there is no comparison.​ read more

Showed up at 10pm 8/20/23 and waited with no response at the drive through for 20 mins. Literally asked if they were ok on the speaker, saw someone drive up to the window and wait with no response. When me and my friend left we noticed two employees sitting in the lobby at a table. I hope they get whatever is wrong sorted out, but damn at least tell us you're not taking orders or something. read more

If I could give none I would ... who is the manager and owner because they really need to step it up. Went through on Monday and only accepting exact cash and then today waited for 20 minutes at the drive through! read more

Do not come here, horrible service, was in line for more than 30 minutes. Employees had attitude and the food still ended up cold.

Actually the worst service I've ever had. I love Taco Bell and this place ensured that I'll drive an extra 20 minutes just to go to a different Taco Bell. Insanely rude staff and over a 30 minute wait for 3 freaking tacos. Not even an apology or recognition of how awful it was read more