Because they always get me order right. And when I order my drinks without ice they never put ice in them and I love it and everything.

Out of lettuce and they can only handle one car ordering at a time. It took me 15 min for me to say I had a mobile order. So confused why this is happening I've never had to wait this long for a mobile order before. Pls do better. read more

We recently stayed overnight in susanville We decided to eat at Taco Bell across from our motel well upon entry this place we found the eating area a total mess garbage all over floor tables food etc all the chairs scattered everywhere the only people there were kids talking to employees no thanks turned around left not going to eat anything there McDonald across the street way better and clean I would not even give one star but had to!!! read more

I ordered a crunch wrap on DoorDash today and when it arrived it had a large amount of tomato's. On the order I had chosen the NO TOMATOS option. This normally wouldn't be too big of an issue but I am ALLERGIC to tomato's. So not only did I waste 15$, but waited 20 minutes for a poorly wrapped tomato tower. Cmon guys it can't be difficult to follow directions read more

Taco Bell - Fast Food Near Me - Susanville, California

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Avoid at all cost. Absolutely dirty kitchen, including unclean food prep surface areas that were choked with food debris. observed that for over a half hour. 40 minute wait to then go home to a missing item. Out of three small items. The reason I was told is that they had a broken freezer and dealing with expired food. Avoid this business. Have complaints? Here is the owner's information: DeClerck Enterprises Inc / Taco Bell 303 N Oregon StYrekaCA96097,US 530-842-4827 read more

We heard things have changed. New management or owner? Don't really know. Unlike the past, the place is super clean. Both the dining areas and food prep areas. and the employees have changed now. Today my order was ready in under 3 minutes. Plus my order was correct. Tacos were stuffed with cheese and lettuce and unbroken. A pleasant upgrade from the taco bell we had before. read more

Don't come here. It smells TERRIBLE when you first walk in. Bathrooms were disgusting, toilet paper all over the floor and the sink was broken. The trash was overfilling. Felt like there was no AC when it's 102 outside. My burrito was cold and cheese was not melted. read more

Worst service. Food tasted like a chemical was in it and it was missing ingredients. Wait was over 30 min. Did not include the hotsauces I requested in the to go bag. Did not give me a cup for my drink. Do not go to this Tavo Hell read more

ok food. Took longer than it should. should have gone elsewhere for how long it took.

Having to wait 30 min for Taco Bell is ridiculous. The place is a mess, bathrooms stink and no lettuce. This place used to be clean, fast and THE PLACE. Now - don't bother. McD, Starbucks or anywhere else would be better. Disappointing. read more

Staff is amazing food, not worth it. Supreme taco meal is 12.99 all other places, 9.49. Their new crunch chicken burrito is 7.42 and is half the size of a burrito supreme. Rip off. Will never go there again. read more

Absolutely horrible!!! we are from out of town and in a hurry to get home and it took over a half hour to get our food. Do not go here! The worst Taco Bell we've seen. Really upsetting!!! read more

When I showed up to the drive through the employee working inside didn't want to cook so he refused to take my order

Filthuest Taco Bell I've ever been to. Food all over the floor, especially around the trash bins. Tables not wiped off. Chairs & stools are all over the place. Beverage machine not working correctly. Sauces not stocked & they do not offer a senior discount. read more

Don't go. All the reviews are %100 spot on. Go to McDonald's across the street. Worst Taco Bell I've ever been to. Employee sat on their phone right infront of the drive thru window. read more

Hello i just went to this taco bell location and received the worst customer service i've ever experienced one of the employees threw 2 cups at my face and said "take the fu****g cups" he had long greasy hair and no one was wearing gloves there was only about 5 people in the resturant and they took an 1 hour to make my food and i had to leave without even receiving my drink because of how long it took. i will never be coming back to this place!! and it smelled like sewage and very dirty they need a heath inspector to go in and check it out! read more

I've been used to long lines and long waits at this location for a while, but on Sunday night (10/27/24) the crew killed it! They were friendly, got the order correct, and I was in and out of there in 5-10 minutes. Keep up the great work! read more

Truly one of the worst Taco Bell locations I have visited. The food isn't prepared well (my quesadilla was not cooked) and it takes 30 min to get your food. If you're driving through town, stop somewhere else. read more

The slowest drive-through I've ever encountered! We sat in line for over 15 minutes, only wanted a drink and when we finally got to the window, we told they were out of that particular drink. read more

Terrible service, person working did not have work attire. The food was cold and the beans were cold. The cinnamon twists did not have any cinnamon sugar. They were stale and unseasoned. Also the potato's were hard as a rock. Would not recommend going here. read more

You would think the $20 min wage in California now and 6 workers the service would be faster. Over 25mins to get one street chalupa box thing. I even told some customers I saw in the drive through to go somewhere else unless they really wanted taco bell. They should hire a night manager who really knows what they are doing not have kids running the place by themselves. read more

What the hell is this!!!!!! First trip to Taco Bell in a year and I get half a burrito at twice the price. read more

Taco Bell - Fast Food Near Me - Susanville, California

I hit the drive through and ordered 6 regular tacos and 6 chicken tacos. The total was $41 and change. Fortunately no one had pulled in behind me, I cancelled the order and backed out. $41 for 12 little tacos?! I pulled into the Safeway next door and got stuff to make homemade tacos instead. I got 12 chicken tacos at Del Taco, in Reno, for $20 just a week earlier. read more

DO NOT RISK GOING IN THE DRIVE THRU! My husband's blood sugar was starting to get low so as we were on vacation and going through town we picked Taco Bell. I normally go inside instead of the drive thru but saw there was about 5 cars in line so decided rather than go in, driver thru it was! BIG MISTAKE! You are literally stuck in that line with no way out or changing your mind. Once you are in, if you will be late for an appointment, oh well. My husband actually got out of the car to go inside and complain. When he got in there he looked and saw they only had one side of the work station open with 2 people working the line. It wasn't even worth complaining so he came back in the car and continued to wait. My husband is a regular Taco Bell customer in Carson City as he goes there for lunch a couple of time a week. He says normally it takes less than 10 minutes. Here it took 46 minutes from the time I got in line to getting my food! I told the employee and he sincerely apologized. If they can't handle the inside and drive thru, they shouldn't have the drive thru open until they have enough staffing! Btw, the food was ok except my burritos was not even folded properly! read more

Don't expect any hot sauce with your order even after you request it. And don't bother calling to inquire about it.....it's a to bad deal with it type of answer. read more

3:00 pm nobody in the place. 5 girls behind counter doing absolutely nothing but standing around talking. Trash all over floor, soda station disgusting, mens bathroom even worse. Trash all over floors where they make the food. Told the older couple coming in as we left that it was not a pleasant experience in there. Watched them turn around and walk out 30 seconds later. They got 1 star for at least telling us thank you as we left read more

I ordered my food at the kiosk and it took over 20 minutes to get four burritos and two tacos. One of the burritos were missing. This place is extremely slow. Seems like they had plenty of workers. read more

The owner of this Taco Bell needs to get off his/her lazy ass and actually train their very under qualified middle school educated useless staff. Can't leave a review on the food because it took over an hour before leaving that shit hole with no food in sight. People want a higher minimum wage but can't make a damn burrito let alone the the guy at the register couldn't spell or read. read more

Food was not great service was ok place was dirty and the employees were signing and messing around. I think someone and I mean the owner needs to clean house. read more

Yeah... no. It took 30 minutes to make it through the drive-through. The bottom shell of the mexican pizza wasn't fried (it was perfectly flat, no crunchy shell bubbles) so it was rock hard and hurt my teeth. The top shell was normal. They didn't give me my soft taco after confirming twice what my order was (one was even at the pickup window). Staff was really friendly though. read more

Order was wrong missing multiple items and only ordered 5 items really sad it's funny how sad this is. And waited over 40 minutes JUst for it to be wrong read more

Bad service getting waked bye and ignored and dirty tables and Dr Pepper taste weird

Bathroom smells like raw sewage and it is making its way to the lobby. Lobby needs douched out as it has not been cleaned in weeks if not months. Out of lettuce, mild sauce and nachos. The staff are super friendly and doing their best. Update; taco broke and its already didn't have lettuce! read more

Taco Bell - This is how I received my taco with no lettuce! - Fast Food Near Me - Susanville, California

Food taste great 5/5 ; however , the wait time is not acceptable. Average wait time is 25-30 min .. give the employees a raise or something.. seem to always be short on workers read more

Went through the drive through made an order of the Grande Crunch Wrap Meal, two five layer burritos, and two large drinks. Paid cash for it so no receipt. Drove away thinking everything was good cause usually have no issues to find that I only got the meal and two drinks. because I had no receipt and the computer was acting up could not prove order. Besides that I was all the way out of the area before it was noticed that the order was not correct even after they repeated what I ordered back to me after ordering. Guess I should have know something was wrong they told me the price. For those that say they need to hire more people. What needs to happen is the government needs to stop paying out the extra incentive for unemployment so people we'll have to go back to work. As well as raise the federal minimum wage to $15.00. read more

Well, I officially grew my first beard. It happened when I was stuck forever waiting for my Taco Bell order in susanville. It. Took. Forever. I put in an order for a cheese bean and rice burrito, and a cheesy Gordita crunch. It took 24 minutes to get my food!!!! Cool, only stopped in for fast food cause I was in a rush. So much for fast food I have ate at dine in restaurants that served faster than this. And to top it, my order was wrong!!! They made a double decker taco, not a cheesy Gordita crunch. But with it taking so long for my order, no way was I going to wait for a fix. Everyone there who walked in and placed "to-go" orders has waited over 20 minutes. AVOID THIS TACO BELL AT ALL COSTS. Huge waste of money and time. Double decker tacos suck, and so do fast food chains that take this long. read more

Taco Bell - Taco Bell employees at susanville location - Fast Food Near Me - Susanville, California

Worst ever!! Stood at the counter for 10 minutes before anyone offered to help. The restaurant itself was a mess. Clearly, the attitude of the employees was reflected in the cleanliness of the restaurant and horrible service. Don't ever go here!!! read more

Service was awful. I Waited 20 minutes before anyone even spoke to me at the counter. The guy who was inside has been waiting 10 minutes. Terrible service. Go anywhere else but here read more

Can't even heat up a bean and cheese burrito. Frozen in the middle. It's not that hard take some pride read more

This entire teams need training. Poor sanitization practices, rudeness, incomplete orders, lying about adding sauce ti the bad seconds before sealing it. Custoners allowed in without masks and forced to stand in a small area. Do no eat here read more