Have a friend who had been in lime for 3 hours. It took 40 minutes just for 4ncars to order. Those 4 cars are now gone and they are sitting at the window and told to hold on. Now at the 20 minute mark just sitting waiting to order. Not a single car between order area and pickup window. WHATS THE PROBLEM? Close the doors if you cannot provide service. read more

This place has really gone downhill. The customer service is rough. Ironically, the best part is the self-checkout easy, smooth, no attitude. Honestly, the worst experience here is interacting with the employees. Please hurry up and replace everything with automation. read more

Absolutely terrible workers. Who ever runs this place must be blind and deaf. The food is always wrong. And the store is always packed full of people waiting for their orders because of slow and how many orders they have to remake! Terrible food establishment. read more

Don't get me wrong, it's fire. Absolute gas. But the workers are always salty for some reason... maybe they are always just having a tough day, bc I always go past midnight. But I asked for mild salsa and they def gave me hot sauce instead on purpose and I almost died. And they had the audacity to throw my enchilada burrito in the bag, no paper wrap over it or nothin.. just tossed in the bag. But it was delicious and I still ate it. read more

Taco Bell - Cheese Quesadilla - Fast Food Near Me - Statesboro, Georgia

The food was mid, I ate it off bc I paid for it. I had ordered online and gave them plenty of time between me ordering and me arriving to prepare a good sized order. I arrived and the order person got angry and remarked on my large order. I sat there for at least 15 minutes waiting. That's a minimum of wait. And the whole time I sat there waiting the staff kept giving me disgusted looks??! As if their job isn't to make tacos. Oh and my potato's were pretty much frozen in the middle! Such a disappointment because usually it's really yummy here. read more

Taco Bell - Frozen Cheesy Fiesta Potatoes :( - Fast Food Near Me - Statesboro, Georgia

the service is quite literally awful. ALWAYS takes forever. cheese ALWAYS not melted. workers ALWAYS rude. literally just downloaded this app to leave this review that's how annoyed i am. they just sit on their phones and chit chat and do no work. first time i came in here, i waited like 45 minutes and the worker guy kept ignoring me standing at the counter. pls get the act together. writing this as i've been in line for a good 30 minutes. read more

This is the absolute worst Taco Bell I have ever been to. I love Taco Bell and order from here pretty often and EVERY SINGLE TIME that I do I have to wait over a hour for food and stuff is missing or cold we have been sitting here for three hours tonight. They employees just sit and stare at you like you are dumb when you tell them you have been waiting for your food even when there is zero drive through or in person line. In conclusion do not ever waste your fucking time in this store you will leave with out your food and pissed off and half your day gone read more

Every single time that I come here my order is, with a doubt, wrong! They always forget items and never prepare the food correctly. The staff are always extremely rude!! Worst Taco Bell experience ever!! Side note: The bathroom never has soap, is always disgusting, and down right reeks!! I wish that I could give this place 0 stars. read more

if i could give 0 stars i would. i ordered doordash which is always a gamble but i wasn't wanting to wait in line for AT LEAST 45 minutes. i got none of my food but my bag had my name and order on it. even if it was my food, all of it was soggy like they had had it ready for long before they bagged it. i just really don't think it's that hard to put the correct food in the correct bag, and check it before sending it out. if yall can't handle all the weed you smoke then maybe you shouldn't be working. thankfully doordash gave me my money back but my night is totally ruined. read more

i have tried ordering here multiple times, still havent ireceived any food. dissatisfied. it's not that hard to make a taco. put me in the kitchen, deadass read more

Worst Taco Bell I've ever been to. The past 3 or 4 times I've been there I've waited 30+ minutes in the drive thru. And they get my order wrong every single time. read more

They never have the baja blast slushie or regular drink every time I come here its starting to get annoying.

Dirty tables. Dirty floor. Drink machine out of drinks. Bathroom out of paper towels. Trash receptacle overflowing. Overall horrible store. Will never come back. read more

Got two Mexican pizzas just now ate them. They weren't cut properly and had a weird taste to them, but edible. Bathrooms had no working soap dispenser. So how are workers washing their hands??? read more

If you make the mistake of going to this location you better watch them like a hawk. I went there this afternoon and got a couple of items. One was a tostada I wanted three things added to. I was charged for the add ons, but got none of them. I tried calling to report it several times, but got no answer. I wonder why that is, lol. They got me for $1.60 + tax, but it will cost them my future business. Beware of those slack jokers! read more

Absolutely disappointed in my experience tonight. We DoorDashed Taco Bell, they gave our order to someone else. The dasher sat there for 30 minutes waiting for it and they closed on him around 1:30am after waiting and refused to make it. They aren't supposed to close until 3am. This is ridiculous!! read more

If you're heading into Augusta on this route it's one of the last food places for a bit so grab your tacos and get back on the road. :-)

Prices have nearly doubled on some items and the taste of the food has gotten so bad that grocery store microwave burritos taste better. I remember when taco bell tasted good then years later it became just the most bang for 5 bucks fast food. It is no longer either of those. It tastes awful and is way overpriced now. I truly hope that corporate sees a huge loss in sales and brings back decent tasting food and reasonable prices. Absolutely no reason to go there now. read more

So we ordered 2 chicken quesadillas and I JUST took a bite out of it. They do NOT clean their grill it was HARD and not burnt. GROSS clean your grill before you get people SICK read more

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I caveat all reviews of Taco Bell with the disclaimer that I LOVE TACO BELL. But I came here one night ordering ahead of time on the app and waited over 30 minutes. The drive thru was wrapped around the building the staff inside were polite but were texting on their phones and walking around. I would have canceled my order had I known how long I'd wait. That being said again they were polite when I spoke to them and the food was delicious. read more

I received Taco Bell level service from the Taco Bell. Order has always been correct and food is good

It is currently 2:32 AM and the Taco Bell is closed whenever they close at 4 AM this is unacceptable and I am hungry AF

it is literally always closed. i came here the other day at 7:30 and had ORDERED MY FOOD ONLINE and when i got here there was no car in the parking lot and no one answered when i went through the drive thru. I had already paid for my food and never recived it. today i am trying to call to see if it is open, and ofc no answer even though it says it is open until 3 online. read more

I swear to god these people just don't know how to offer good customer service. I ordered a quesadilla and 2 chicken wraps with avocado ranch and I got a quesadilla and two beef burritos instead of what I ordered. Yet these are the same people who beg to get paid $15 an hour. They're always disappointing and disrespectful. read more

this is the worst taco bell i've ever experienced. the customer service is horrible and you never know the hours of operation because they love to randomly close at 8-9 pm some nights. and god forbid you order here through door dash because they will miraculously be out of every single thing and you won't receive your order for an hour and a half and you won't be able to get a correct refund for your order. i love taco bell but this location has just disappointed over and over again! read more

The Mexican pizza taste fucking cardboard and service was terrible also rude as could be

I got the $5 cravings deal, my cinnamon twist had no cinnamon on them and I got half a bag full. My parents got the same thing and they had more cinnamon twist than I had and theirs had cinnamon on them. read more

Taco Bell - Hardly any cinnamon twist and no cinnamon on them. - Fast Food Near Me - Statesboro, Georgia

I created this Yelp account 2 days ago when I ordered my food in the taco bell drive thru. It has been 48 hours. Someone please help me. I am starving and I miss my family. read more

The employees that work here late night are garbage. Absolute trash. Tried to tell us they were out of everything but hard shell tacos, too lazy to do anything else. Classic Taco Bell lazy workers read more

Dining area was dirty as always, was not busy so no excuse. Had to wash a table to sit at. Food was hot and fresh though. Staff were friendly. read more

Extremely rude workers. They do not care about customer service nor making orders right. Please do not go here, waste of money.

Looks dingy and horrible hours also inconsistent says 4 am but apparently closed early

This place has terrible service and is disgusting. Their health review needs to be updated because I walked in and it looked awful and smelt even worse. I don't know why I even ordered but I did. I got two cheese quesadillas and when I got them they weren't even cooked. It tasted like an uncooked tortilla with loose shredded cheese in it. I tasted it and automatically put it back in the bag and threw it away. Complete waste of money and would recommend never coming here again. Hopefully they'll get new employees and clean up a little. Find people who actually care. Worst fast food experience I've ever had. read more

Ridiculously rude. Never want to do business here with the way customer service treats you.

I have been to this location countless times and it's always a JOKE night staff is incredibly rude each and every time. And don't expect to get anything besides tacos after 10:00pm they shut the grill off in hopes people will not come. The morning staff is usually a lot nicer and willing to help read more

We ordered take out to bring home and went inside to get it. Service here is very slowwww and to be honest the food was equally as bad. We ordered crunch wrap supremes and party pack of tacos the crunch wrap had very little meat ( didn't realize I ordered a vegetarian crunch wrap) and the tacos were so wet that the bottoms fell out..... maybe late night and I was drinking yeah buddy.... not for dinner again. read more

I arrived to the restaurant at 945 and tried to enter the restaurant to place an order for my family of 5. When I tried to open the doors, they were locked, but I noticed a sign that said you're open until "10 or later". I knocked on the door and was told by a team member that the lobby was closed and to go through the drive through. At this point the drive through line wasn't really moving and it was wrapped around the building. I asked him if they would be able to serve everyone before 10 and he replied it was "policy to serve everyone". By the time I got to the speaker to order, it was 10:09 (second negative experience-slow fast food). The cashier came on the speaker and said that they were only serving hard and soft tacos and nothing else. I asked to clarify and she repeated it. It wasn't anything that I originally wanted, but my kids wanted taco bell so I started ordering "6 crunchy tacos with only beef, 6 regular tacos..." Then was interrupted by her saying, "we ain't tryin to make a bunch of tacos, we're not doing the party packs" I told her I wasn't trying to do the party pack, but I have a large family I'm trying to feed and that I had already been waiting 25 minutes just to get to the soaker and was already told they WOULD serve me and the fact that now they're limiting what I'm ordering is already bad enough. To which she said, drive around. There was no apology, no professionalism, no standing behind your products, just people there for the paycheck and not wanting to work a minute longer. I just spent $40 for a meal that no one in my family really wanted, but dealt with because that's all we could get. The time between visits here at this Statesboro location is getting fewer and further between because I have not had one positive experience here. I don't know what needs to happen to get your people to care, but this is not the way to treat customers. I used to manage a McDonald's in North Carolina and if I had caused the same experience for my customers, I would've been written up, and if I continued, I wouldn't have been a manager, or even an employee there anymore. I get customer service, I work in retail myself. It sucks having to stay late for customers that come in last minute, but unfortunately, that's the nature of the beast. Take care of your customers and they'll take care of you... When you don't, well, here's the review. Honestly, I've given feedback to Taco Bell's website, and received no feedback, even when I've asked for it... I doubt they'll do anything about it. read more

Yesterday, November 14, 2019 my mom and I picked up 3 taco salads around 3 pm from Taco Bell in Statesboro. My mom ordered hers without the rice. While we were enjoying our tacos at home, mom brought to my attention that her shell tasted funny. It had a bitter after taste. I tried giving her part of mine but she insisted hers would be okay. She stayed up most of the night with an upset stomach and we attributed it to the nasty tasting shell. It tasted as if it was fried in old grease. My mom is 83 years old and I felt so bad for her. PLEASE make sure you prepare your taco shells in fresh grease. My husband's also tasted a little strange. Hoping my mom will feel better soon..she's still having issues. Thanks, an unhappy customer. read more

Every single time I've ordered Taco Bell it's been WRONG and COLD. I love TBell with my whole heart but they need to get it together. Only giving one star because of how much I love Taco Bell. read more

After a long night of drinking I decided to get some Taco Bell. Little to my surprise did they close 4 hours early. On their website it stated they closed at 4:00 AM EST. NEVER EVER WILL I EAT AT TACO BELL AGAIN. If you could say lazy and terrible food in one sentence it would be TACO HELL. read more