We had a really great experience tonight with the woman who was behind the counter making the food and helping at the front. She was very nice, attentive and multitasking. We mobile ordered the food ahead to sit down and sometimes the kids order could be crazy with addition's and subtractions of things, but she got it done correctly and with a smile on her face. I haven't seen her at this location ever but she was wearing a hat with her hair bun outside the back of the hat (light brown or reddish color hair). The owner should be happy to have an employee of this caliber. It was 1/5/26 at 5:53pm! We will always be back here because it's local but can only hope to have the same service as today. The tables were clean and the place didn't look messy. The Nachos were excellent even after removing some of the items! Thank you again! read more

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Never coming back. I figured I'd try Taco Bell because I was in a hurry and I was starving. Got to the drive-through at 9:30 PM on on Wednesday. Figured it would be quick. Took about 25 minutes to process less than 10 cars and then when I got up to the window, I was greeted by a robot who actually did get my order correct on the screen.. but when I got to the window, they put cheese on everything when I specifically asked for no cheese, and the receipt reflected that. When I went back inside to get my food corrected two employees didn't even acknowledge me for 20 seconds standing right behind the counter talking to each other in a foreign language. Maybe Taco Bell should take some notes from Chick-fil-A where they can process twice as many cars in a third of the time, all while offering superior customer service read more

the fries and the potato's are burn , the costumer service is so bad even the manager cares about this place . it should be closed

absolutely AWFUL. when i tell you the service here is slower than ANY place i've ever been to i mean it and im a patient person. Today, i ordered a chicken bowl and the chicken was slimy and disgusting. the color was almost grey and it tasted nasty and old. They also forgot mine and my friends drinks and it was a slow day. there were people lined up to just ask to pick up their food and nobody at the counter while many people are working. i am utterly nauseous and disgusted. they also said the baja blast machine was not working, yet when the next person went up it was somehow "working again" don't waste your time coming here go anywhere else. can't forget to mention the ambiance is very negative and dirty. NEVER.COMING.BACK. read more

the robot that takes my order messes it up every single time. no matter how many times I repeat it

Slow service through drive thru. Ordered using my mobile app and still had to wait five minutes at the window for them to make my food. They handed me my food and it was incorrect. I went inside to the counter and I was completely ignored. Finally, the manager redid my order. I got into the parking lot and again my order was incorrect. I will not return to this Taco Bell. They can't seem to get it together read more

Ok , we all (mostly) love Taco Hell ...went there with my grandsons placed our order and ...29.00 +????? I look in the bag and see a pathetic bunch of containers.... Seriously... Ok fast food is getting really overly expensive...but I think I was robbed I truly believed that. Those very small containers of SIDES weren't filled not even close ....ok I'm sure I'm talking to deaf ears... like I said TACO HELL IS POPULAR .. I wont be ordering from them ..... read more

the customer service here is the worst- they kicked me out of the store after i placed an in person order and told me (after 15 mins of waiting) i had to wait 20 minutes in the drive through line to order - i had to leave bc i was in a rush to get to work it was very sad. the guy (manager i believe) just said "no u gotta leave" and would not listen to me explain anything. i found out he decided to unofficially close the store (2 hours before closing, not a holiday) i called customer service and got a refund read more

Taco Bell is the innovator of taking the exact same ingredients and using them over and over, and over and over, and over and over, and over and over to somehow create something new. If you actually think you're escaping to the Mexican border, I guess you'll be in for a surprise. But for what Taco Bell is, they seem to be easy on your pocket, fill your belly and leave you smiling. read more

waited an HOUR for an order that we ordered online. absolutely unacceptable for a FAST food place and even worse the food was disappointing

Nobody speaks a lick of English, there's always two people working no one at the counter I'm 90% sure there's no manager here, constantly messing up my orders and forgetting drinks. Place needs a serious reevaluation when it comes to who the hell gets hired here. read more

MAN this place is a dream! love the food and the service here. i know what I'm getting into when I order Taco Bell. im not looking for anything fancy .. i want a yummy, salty, spicy treat and this place delivers EVERY. SINGLE. TIME. thank you for your service. read more

If you're going inside... might as well go find a Mexican restaurant and sit down there. Ordered my food and sat down to wait. Got lost in what I was doing on my phone till I heard my name called. It took them almost 35mins from when I placed my order till I got my order. I wasn't in a rush so what ever but there was a nurse in there who got a call from what sounded like her supervisor. She was yelling at the nurse that her break was over and asking where she was. The nurse looked ready to cry as she responded I was just trying to get some food and be alone for a few minutes but this is the slowest dam Taco Bell in the world. Long story short... expect to wait 30+mins to get your food or go some where else read more

ordered 3 soft tacos with no cheese because i'm allergic to dairy and somehow they fucked that up and put cheese in 2 of the 3 tacos, a bunch of brain dead people working there wouldn't recommend. read more

Stop hiring children to work here they'd rather be on the phone than give good service! read more

Taco Bell - Stop hiring kids cause this what you get. - Fast Food Near Me - Smithtown, New York

Good Taco Bell location! Well made Tacos quesadillas and nachos. I'm a fan of their new grilled cheese burrito. Also love getting their chicken quesadilla without the jalapeno cream sauce. read more

Drive through is always quick! Surprisingly I've never gotten my order messed up at this one either. Staff is friendly and accommodating. Inside is usually always clean. read more

When I went to taco bell I had to order on a screen? Does nobody do their job anymore? when I ordered my food I had to wait at least 20 minutes. Then when I had my food I didn't even get my drinks my freezes so I waited 3 more minutes and still nothing. I said "excuse me excuse me?". Finally they answered me and said "What" I said " I ordered 2 drinks I don't have them?". They said "What size" I said "2 larges". They brought me 2 larges but no freezes at this point I was tired I had to walk thirty minutes to get there for this. Also bad customer service would not recommend walking in let alone getting their food. read more

We have tried a few times to get tacos at night at Smithtown Taco Bell. Each time, we are faced with a massive drive in line that DOES NOT MOVE. As we currently sit on said line, we have made a few decisions. One, we will no longer come here at night where the incompetent and / or understaffed workers refuse to serve us ina timely manner. Two, we will yelp about this awful experience. Three, we will probably do be it again, just because we love tacos. Damn you, Taco Bell read more

Service is questionable at times, but its Taco Bell, not a sit down Mexican restaurant with waiters etc. I personally never once had stomach problems with Taco Bell. Plenty of seating indoors. read more

Food is good but the service is an abomination. These liberal children will fuck ur order up in my instance not giving me sayce when i ask for it, then proceed to give you a fucking attitude when you ask for it. Do your job you entitled lil fuck. These are the people who want $20 an hour LOFUCKINGL. read more

Taco Bell is delicious but locations are hit or miss. I'm happy to say that this is a solid location. Food is always good, order comes correct no matter how weird or modified it is, and I've never felt like death after eating here. And it's so close to my house read more

Guy at the drive through taking orders yelled at us then i checked the bag and half of our stuff was wrong. went inside to get it fixed and told the guy his drive through person yelled at us and he didn't seem to care. read more

Worst Taco Bell ever asked for beans in everything instead gave me beef. Thank god I checked before eating. Worst place to get Taco Bell this is the second time this has happened. Tried contacting the restaurant but no luck. I hope someone fixes this until then I don't think vegans or vegetarians should get their food from this store. I wish I could give zero stars. read more

was doing door dash!! they Were taking like 5 minute for every customer in drive thru being too slow .. did wait like for 30 minutes for no reason read more

This is one of the best Taco Bells on LI. The food is always made quickly and order accuracy is nearly perfect. As someone who frequently modifies their order accuracy is a bug issue at TB but this one never seems to have an issue. read more

Hands down the best Taco Bell I've eaten at, I always go to Taco Bell when I have a late night craving, and I use to go to the one in Commack. This night I was tired of waiting on line at their drive thru so I opted to go to this location even it a longer drive for me, and I have made the right decision, there was just one car ahead of me unlike the 10 at the Commack location. I ordered the steak XXL stuff burrito and chicken chalupa, there are plenty of steak in my burrito down to the last bite, good amount of guacamole, as well as rice and beans, the flavor is fresh and amazing at the same time, the steak is hot and tasted fresh as if it was right off the grille unlike other places. Chicken chalupa has plenty of cheese,lettuce and tomato also, am not a big chicken fan but this is good compared to what I had before. This will be my go to spot from now on, good bye Commack Taco Bell. read more

Fuck the guy that just started at the taco bell over here he fucked up my order twice and was an asshole about it the whole time he should be fired and I won't ever be coming to this taco bell again, so rude and inconsiderate! read more

Probably one of the fastest Taco Bells that have been to. The food is almost always great with only few exceptions. The service is fast and friendly too. The girl Nikki that works there is always the best. Great staff and experience at a great Taco Bell. read more

Definitely best tacobell in the area, never messes up the order everything's on point, and they're clean.

One of my favorite Taco Bell's. Beautiful ocean views and extremely romantic. Had an amazing candlelight dinner all by myself after a night of drinking. Ordered the filet mignon tacos and nachos fradiavlo. Their wine selection is out of this world but they don't sell by the glass or box. For dessert, the Churros brûlée rocked. Valet parking was very courteous and would not accept a tip. They even washed my car for me. And the best part; no bad stomach cramping afterwards. Nice work TB. read more

New building same crappy service. I know it's Taco Bell but still I just want to go home with what I ordered! Every time I go there something happens. I tried going inside to see the new store and what I got was confusion where to order and an employee that could barely speak taking the orders. What is the management there thinking? Again I know it's Taco Bell but there are good people out there that can do a great job for the wages these fast food places pay. My wife brought a drive through order home tonight and of course it's wrong!!! Yeah we should have checked it before we left the drive but gave it a shot. I wonder how much that new building cost? They should spend some money on hiring competent employees. I would by a taco from a great employee serving them out of a card board box if it was good service!!! Strike 2. Work out the kinks Taco Bell. read more

Taco Bell is the reason that I am on Yelp, honestly. I want Taco Bell to know how I appreciate them but also how I don't like some of the things they do I have issues with. PROS: Food is acceptable, employees often say things like "hello how are you" and "have a good evening", good place to sit down with friends and enjoy some delicious tacos and burritos. CONS: The drive thru curb is a little tight and its hard to drive in that area, because my car barely fits through it, but I still make it because I am a great driver honestly. Sometimes the employees don't look at me in the eye and answer my questions directly. I asked "is everything in there?" and the guy mumbles something. I don't know. That's not polite. The food is actually not good for you at all, but that's not news. You should have known that before reading this review. Anyway, good food, good people, good times. Peace. read more

This Taco Bell sucks. I can't tell you how many times they screw up my order in the drive thru or forget things. Service here has just gone downhill. read more

Waiting on drive through line for 35min now. I don't know how this is acceptable to Taco Bell Managment.

This is literally the worst Taco Bell. Two times I was here and was stuck in the drive through for 30 minutes without moving because they're so slow. Don't go here! read more

The store itself is clean but the service was trash. It also didn't have the excuse of being busy at the time I went in.

My answer to the late night munchies when I'm craving junk food. Gotta love Taco Bell. At this time of night, they definitely serve the freshest food in comparison to say.. KFC or McDonald's. the drive through fills up. Nothing you can do about that. But they do serve you fast. They're always friendly and smiling which is kinda rare at say... 3am. I always get beef chalupas, so good. Definitely think Taco Bell is on top when it comes to the late night fast food genre. read more

Service here is better than the one in commack. Had fruit flies by the soda bar, but not sure what can be done about that.

This one seems to have better tasting and fresher food than the other ones I have been too and even my kids agree