Terrible. Long wait and we weren't even in the drive thru like most reviews. Food was bad, tiny ingredients. They also ran out of ground beef for people who ordered after us. The Taco Bell menus are crap nowadays. Too much emphasis on Dorito products, chalupas. Go back to what made you successful. Enchiritos etc. read more

I have been in line for like 30 mins and no cars have moved, bunch of drooler employees. Never coming here again, manager must be braindead to see the place moving so slow and being ok with it read more

Good food and the service is okay. This restaurant has friendly people, with a great location.

January 02, 2025 After work, my partner and I ventured to the Taco Bell on East Stumer Road. Our decision was deliberate, a calculated attempt to escape the echoes of the Bell Sauce incident at the Cathedral Drive location. But fate--or something darker--had other plans. From the moment we stepped inside, we were struck by the unsettlingly modern and artistic interior. It wasn't just clean or stylish; it was too clean, too stylish, as though the building was trying to distract us from noticing something it didn't want us to see. An unspoken tension hung in the air, woven into the carefully curated decor. And then we saw him. The same man. Down to the last haunted detail--the two-day stubble, the wild knowledge burning behind his eyes--he stood there, at this location, just as he had the day before at Cathedral Drive. My mind raced. Was this his twin? A clone? Could he possibly work at both locations, darting across the city with the speed of a creature not bound by the laws of time or space? My partner and I exchanged a glance, a silent agreement not to ask questions. Some truths are best left undiscovered. Mercifully, the man was preoccupied, his attention elsewhere. And today, we weren't ordering chicken nuggets. The existence--or lack--of sauces did not concern us. I ordered the Cheesy Double Beef Burrito, while my partner chose the Cantina Chicken Crispy Taco. The total came to just over $6, a price so affordable it bordered on the miraculous. The food itself was exactly what one would expect from Taco Bell: warm, flavorful, and reliable. Yet, as we ate, I couldn't shake the unease. The modern interior, the man who should not be there--it all felt like a deliberate construction, as though this location were a stage and we were unwitting players in a performance we didn't understand. I will return to this Taco Bell. But I will return not just for the burritos or tacos, but for answers--or, perhaps, to see if the questions themselves have changed. read more

Stopped in with my wife for 1st time, afternoon about 4:30. We were two of five total customers. We got our food pretty quickly and the food order was accurate and well made. Then... it all went downhill. To say the service was poor would be a compliment. What I received was offensive. What I witnessed the reaction to the poor dude who had paid and waited 30m was combative and inexcusable. I've never seen anything like it. Avoid this place like the plague !! read more

Slowest one in town. They are so quick to hand out drink cups that they forget to ask you to pay. Then they do not prepare the food because you did not pay. I recommend if you are going to use cash you order at the register and not in the computer screen. read more

Worlds slowest Taco Bell. I even pre ordered. I was the only car in the drive thru and it took over 20 min to get my food. Then I had to go inside to pick up my food. They were playing music in the kitchen that was unprofessional. Nothing but bad words. I hope no one else has this issue here. read more

For all the reviews below was going in not expecting the best but for a late night Taco Bell run this place delivered was it a little bit of a wait yes but that's because it is late at night. Got all the food in a timely matter and the fellas working the drive thru was very polite and professional. read more

The service was complete crap. I ordered almost 50$ worth of food and only received 10$ worth of it. When I contacted them all that they said was that since I ordered though the app and it's a 3rd party thing they couldn't do anything for me and I have to go about it through the app. When I did that they gave me a coupon for 15$ off my next order. That doesn't cover anything for me or do anything for me. If anyone is thinking about ordering from the stumer Taco Bell I would rethink that. Or order for pickup so yall know for a fact you're getting what you paid for. Would recommend ANY OTHER TACO BELL. WORST service I've ever had from ordering online. read more

Terrible service. The last few times I've gone I've waited 20+ minutes for small orders. I have been here waiting on my order for over 30 minutes, they've only had two cars in the drive through during this time and a few people behind me in the lobby have gotten their orders before i did. The workers are standing around on their phones/talking to each other. Just received my food and it's all cold. read more

I've watched this location take a huge dive in quality. I love Taco Bell and having been eating it my whole life and this location was usually the best in town. Over the past few years though it has taken a huge hit in quality. The quantity of ingredients is literally disappearing. I just purchased a quesadilla today and there was barely anything in it. One piece had nothing in it at all and the cheese was not melted. The amount of mistakes they make seems to be climbing at an alarming rate as well as the wait time is crazy. Overall it's very disappointing. read more

I was in the drive thru for 20 minutes and then I got burnt food. Definitely don't recommend.

If I could leave zero stars I would. Our food was completely mashed down to where it was all broken and nearly inedible... please reference the picture read more

Taco Bell - Broken mashed food. Mexican Pizza Combo - Fast Food Near Me - Rapid City, South Dakota

went to Stumer Rd. Taco Bell; online says open til midnight; on door says open til 7PM; at 6:45PM was locked up. As a loyal customer I've had enough with this awful, poorly run fast food joint since it's not the first time this has happened. Pay more to hire help if that's the problem. By losing our business you're shooting yourself in the foot. Would give zero or a minus star if it was possible. read more

Taco Bell? More like shit-o bell. This place fucking sucks! The damn nachos were dry, tacos were soggy, just like my asshole last night after eating it! read more

Taco Bell - It's Taco Bell food. The Beefy 5-Layer Burrito! - Fast Food Near Me - Rapid City, South Dakota

We just went through drive thru for a quick snack. The girl at the window was sweet and patient while we decided what to order. My nachos and cheese and hubby's taco were just what we wanted! We had a positive experience! read more

Super good service from staff, they gave us a free drink after they got our order wrong, very nice people and I will be returning.

Very dirty in dining area and bathrooms. Slow service. Unfriendly staff. Staff person in back was unhygienic, repeatedly wiping herself with paper towels, removing her mask and hat, adjusting clothing. She acted either like she was sick or on something. Another staff person was at the front counter with a cigarette hanging out of his mouth, mask and gloves off. read more

it took wayyyy too long for them to bring us out good and the food was slightly cold.

Worst experience alive, I should have went to Arby's instead. Watched one drop the meal on the counter which was a grub hub or ordered online meal and if any of it was hardshell I would have been pissed if it was my meal, constant arguing and fighting while making meals, almost refused our drinks, never given a receipt, order 3 boxes and everyone else gets boxes we get a tray which lost our chips when one was suppose to be the cinnacurls, done in area looked like they haven't cleaned it 5 hours because nowhere to sit to eat I was afraid to even use the bathroom I wished I could have gotten my money back from service. I'd give a different store my business before I go back to this one. read more

I don't write reviews (in general) very often but the service here was so egregiously terrible and staff so rude, I had to say something. Happened to be in the area and visited this Taco Bell apparently on the first day of its opening on August 19, 2016, a Monday. What I found was a bunch of unprofessional, rude teenagers running around the place, and a manager who was too oblivious to see what was happening right in front of her. I waited in line for 15 minutes and was not acknowledged as the kids behind the register continued to talk to each other. Waited patiently in line until they were done fooling around. Then, I told them my first name after finally placing my order and the junior manager supervising the cashier said "Come on man, it's been a long day. Is there something else we can put down?" as to imply that my name was so alien and difficult it was akin to him solving a Rubik's cube blindfolded. When my order was ready, a girl looked up at the screen and said "What the hell, how do I pronounce that?" to which the reply was "Whatever, he's right there just give it to him". THIS CONVERSATION HAPPENED RIGHT IN FRONT OF ME. I glanced over at the manager/owner who had her laptop out on the table no more than 8 feet away for any acknowledgement, and received none. I was very insulted and will never come to this location again due to the ignorant, culturally insensitive, immature, unprofessional staff as well as aloof manager. Terrible hiring practices. read more

Taco Bell - The day I went to this god-awful place. At least there was a double rainbow. - Fast Food Near Me - Rapid City, South Dakota

If there is one consistency about this location, it is that they will make your order wrong, slop it together, and take forever. NEVER eat breakfast here unless you want to spend the day...well...you know. I wouldn't write this but it has been so awful there, so many timesI refuse to go back read more

Honesty so disappointed. I walked in with love in my heart and immediately was greeted by a not so loving shift supervisor. I've worked in a costumer service job before and never have a let a bad day/night interfere with the way I treat our costumers. I came with a couple friends and he gestured numerous times that made us feel unwelcome. He rolled his eyes several times over the simplest questions 1) can you break a 100$ bill? - *rolls eyes* I'd rather not. 2) I thought I got a drink? *rolls eyes* would you like it in a bag or not?! Over all really displeased with this experience. read more

I cannot believe how bad the service has gotten at this taco bell. It took over 20 minutes to get our food. Then even they started making our they had to ask what we ordered. Guessing they cleared the order so their wait time isn't as terrible as reality. Don't bother eating here, you would be better off buying Indian tacos off of east north street! read more

I ordered a Taco supreme and a bean burrito. I got a nacho supreme and a bean burrito. When I told the lady that I ordered a taco supreme she said " yes that is what they look like". I said that is not a taco. She said " it had taco shells in it." Are you kidding me? Who doesn't know a taco from a nachos! I took the food because what was going to come out of my mouth next would of been unpleasant. As I was leaving another guy picks up his order and there are nachos on his plate. He says I ordered tacos. She says "no that is what you ordered!" How is this person still working there? Even though this is the closest one to my house I am going to the one in town next time!!! read more

Try another Taco Bell, the tacos here were less than half full, the advertised $5 box was terrible. I raved about South Dakota taco bell to my grandson only to have him very disappointed. read more