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    Taco Bell

    1.9 (23 reviews)
    InexpensiveFast Food, Tacos
    Open 9:00 am - 3:00 AM (Next day)
    Updated 3 weeks ago

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    Iguana Roja Restaurante - Great atmosphere

    Iguana Roja Restaurante

    (147 reviews)

    $$

    When we arrived here, the girl at the greeter station seemed like she didn't want us to be there…read more She asked us how many were in our party and we told her. Then she says it's going to be a 5 to 10 minute wait. I said OK fine no problem. The she said it might be 10 to 15 minutes. Again, I said no problem. I don't know if she just had an attitude or what, but she definitely did not make is feel welcome. We arrived several hours before closing, so it's not like we were here at the last minute or anything. Idk what her deal was. After a while, the waiter came out to ask us if we wanted a table or booth. We said table and he went to prepare it, then came back and led us to our table. He was visibly exhausted, but intent on providing excellent service. He let us know that he was new and needed some time to get caught up (thus the brief wait) and we didn't mind at all. He got our drink and apps order and came back a bit later to get our food order. He checked on us several times while we waited on the appetizers and the entrées. He was very attentive. Now onto the food itself. We got the appetizers fairly quickly, but it took quite a while to get our entrées. By the time we got them, we had pretty much filled up on chips already, but I will say that they were pretty tasty. I had a rice bowl with chicken. The chicken was pretty flavorful, I just wish they did not include some of the tough crispy ends in the bowl. I really enjoyed it though. The taco I ordered and added Aiken to was not as good. The bacon was incredibly hard and all over it. It was like having a bacon taco and I ordered a pulled pork taco with bacon added on. While we were waiting for the food, and again while we were eating, there were a couple ladies that must've been having a bad day or something because they kept meeting up near the stairs in/near that extra room they have in the middle of the place talking about how they've had enough and are going to quit. It was kind of awkward. There were also a bunch of staff just waiting/hiding in the hallway toward the bathroom for some reason. They were huddled up there for quite along. Of time, which I thought was odd. All in all, the food was really good. Our waiter did an excellent job, but the food did take quite a while to come out of the kitchen. Definitely try this place again. The flavors were there and the prices were decent. I really enjoyed the picture of fresh squeeze lemonade. I wish more places would do that. It was a pleasant surprise.

    I waited awhile to post this review as I reached out to the restaurant directly and have yet to…read morehear a response so I am posting my email here since the experience was one of the worst I've had. We went to dinner here May 30th. Dear Iguana Roja Owner, My Mom, Dad, and I came into your restaurant this past Saturday around 7:00 PM. My parents have been loyal patrons of your restaurant for the past six years and have always enjoyed the food, the service, and the warm atmosphere. That history is what made our experience that evening so surprising and disappointing. When we arrived, there were only two other tables occupied (each with two guests), and my parents immediately mentioned how unusual it was to see the restaurant so empty. Despite the light crowd, our margaritas, beer, chips, salsa, and guacamole took a long time to arrive. We were already a bit puzzled, but we stayed patient. However, after placing our food order, we waited approximately 50 minutes for our meals--which was baffling, considering how few people were in the restaurant. My dad eventually got up to check in, only to find all the staff gathered in the back, laughing and socializing. When he asked the male server about our food, we were told "the cook is working on it." More time passed, and when my dad checked again, the staff was still congregated in the back. When the food finally arrived, it was incorrect. My dad specifically requested no mushrooms--twice--and his fajitas still came with mushrooms. I asked for no sour cream or cheese, yet my rice and beans had both. At that point, we voiced our concerns and asked why it had taken so long, especially with such a quiet dining room. We had finally received our food at about 8:15. Rather than addressing our concerns calmly, the male server became defensive. Eventually, three staff members were at our table, each placing blame on someone or something else. It honestly felt surreal--like something out of a movie. Staff were openly complaining about working double shifts, and even the cook came out to say she hadn't gotten any sleep the night before and that she also worked a double shift. While we empathize with tough shifts, this is not something guests should be pulled into. The team did apologize, and they comped our entire bill, which we appreciated. But the apologies were laced with excuses and finger-pointing, and the whole experience felt far removed from the kind of service and atmosphere my parents had always loved here. I chose to write directly to you, not post on Yelp, because I believe you care and have an opportunity to get things back on track. My parents mentioned that the restaurant always felt different when you (owner) was there--welcoming, bustling, and well-managed. We truly hope it can return to that. Thank you for taking the time to read this. We wish you the best and hope our feedback helps spark some positive change.

    Taco Bell - hotdogs - Updated May 2026

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