My friend and I had mobile orders and we didn't expect much since we came at 1:30 am but those employees made the HECK out of our food!!!! This is genuinely the best taco bell experience I've ever had!!!! Both of orders were completely correct and the customer service was beyond lovely! Thank y'all so much! (: read more

Common menu, not great service. She was on the phone when we pulled up to pay and slammed the window shut after taking our payment. Food was ok, nothing exciting - quesadilla & burrito. read more

Taco Bell - Fast Food Near Me - New Orleans, Louisiana

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The girl at the window was rude. She's telling me to drive backwards to not affect their turnover time. The car behind me starts yelling to pull forward so I pull forward to avoid conflict. She opens the window, I explain the situation. She starts yelling at me saying that I'm "grown and to just take it." Terrible customer service read more

Wow. When are they going to stop hiring straight up ghetto trash. Or atleast give them a class on how to speak. Julmiya J was about as low class that I guess they could find on the corner. Food was all thrown in a bag, so much for ordering a box. 4 tiny chips all crushed. I really need to fire Jamuju or whatever that thing is. read more

45 minute wait to n a $6 meal is absolutely insane. The only thing they were fast to do was offer a refund. Extremely rude and the language used should never be present at work. This store desperately needs new management or even any management would be an upgrade. read more

Waited over an hour for an uber eats order even tho I only ordered 2 things. Like wtf were yall doing

Waited an hour after ordering on a kiosk, they kicked everyone outside. Didn't make anyone's orders except Uber Eats/DoorDash and drive thru (Food was good though) read more

12am 4/15/24 Zero stars for this absolute abysmal shit hole. Arrived at midnight because their drive thru is open until 4 am. Lobby was closed, so we sat in a line of cars at the for over 30 minutes. Several cars cut in and we were all wondering wtf?! Once we finally got up to the menu board (after several cars left), the guy taking orders mumbled that he would be right with us. Well, 15 minutes into our wait just at the menu board we asked if they were actually still open. He answered, "Well I am busy making 5 pages of Door Dash orders before I will get to you". "So you're the only person working and are making orders for people that aren't even here instead of the people that are actually here and have been waiting this entire time? Thanks for telling us all in advance." We drove off because we didn't have several hours to spare at this Taco Bell drive thru just to receive someone else's stale order at best. Thoughts and prayers for all the people waiting behind us too. How the hell are these Door Dash Drivers even picking up their orders if the lobby has been closed for hours, ahead of all us people waiting? And how is this specific Taco Bell still operating when the service is always horrible? read more

Worse Taco Bell ever. Waited in drive thru line for 37 mins. Ordered a bean burrito which is advertised for $1.69 yet rang up $1.79 and when I asked the lady about it she said I don't know I just work here. After waiting in the drive-through that long and then getting our food we realized that the three taco Supremes were definitely not taco Supremes they were filled about a third of the way with cheese a ton of lettuce and a tiny bit of meat. Although we were charge for taco Supremes. Tried to call the establishment 11 times and nobody answered. This the chicken quesadilla we ordered had no chicken. Wtf?? Taco Bell sucks! If it were possible to give negative stars I would've given them a -5 read more

Taco Bell - Does this look like a taco supreme to you??? - Fast Food Near Me - New Orleans, Louisiana

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First of all, they had an AI taking my order. I want to talk to a human!!!! This is bullshit!!!!! Second of all, the reciept clearly lists our order correctly but they got it completely wrong and put meat in what is listed as a black bean crunchwrap :( no sauces either :( read more

I really don't expect much from Taco Bell. It's fast food. But the guacamole shouldn't be nearly grey. Employees were nice though. Nothing bad to say about the service. read more

This location sucks, the young girl at the window has no customer service skills whatsoever. Maybe if she wasn't goofing around 24/7 she could get my order right lmfao. She also stared at me / looked me up and down while I waited for my food? Like that's so weird and rude Also it has an automatic message that plays when you pull up to the drive thru asking you to say your order but the real person on the other end is never listening so you gotta repeat yourself anyways. Just don't go here read more

If you're going to this location at night, even if it's hours before closing, expect to wait at LEAST half an hour. They're not understaffed, there's usually about 5 people in the kitchen, but they'll all be huddled up somewhere hanging out and will only serve you once they feel like it. This would be a 1 star review if it weren't for the one person in the kitchen cooking. They always load up my order with extra jalapeño sauce. Whoever you are, I love you read more

yet another bad experience! I guess it's my fault for continuing to come back to this shit hole of a location. I simply wanted a fiesta veggie burrito with chicken added & potatoes (5 star combo I highly recommend) & to also grill the burrito. The manager refused to grill my damn burrito! For no good reason, she just kept saying "no, I will not grill it, anything else? " Everywhere else no one has had a problem making my taco the way I want it. its always the same manager giving me problems ! I just decided to go to another location who will GLADLY make my food the way I want it. read more

photos attached. do not order from this location. i've ordered from this location four times. they always forget my sauce. but this time they forgot an entire chalupa and burnt my quesadilla and my crunchwrap. there was also no veggies in the crunchwrap. will someone from taco bell headquarters do something about this location??? read more

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I enjoy Taco Bell as much as the next guy, particuraly their Mexican Pizza. However, this is the worst Taco Bell I have ever stepped foot on. I recall standing in the drivethru line at 10:15 pm with zero staff there to attend our needs. We waited in line for over 40 minutes for subpar food. If you want a quick Taco Bell Service, I highly recommend the one on the Westbank by the Interstate. read more

My friends and I ordered three separate mobile orders tonight around 11:45PM. When we go to the drive thru ordering part, we mentioned that we had three mobile orders to pick up. The individual told us that we can only pick up two mobile orders at a time and that we would have to wait back in line for the third order. We had already waited at least 15 minutes in line and the third mobile order was only $4.00 so we decided we were going to ask for all three orders and see if they would make an exception. When we got to the window, we asked for all three mobile orders. The young man who took our order heard us, told us we couldn't get our food at all, and slammed the window and locked it. This is completely unacceptable behavior. I have worked in the customer service industry for 20 years and have never seen or heard of this happening before. We thought maybe they would make an exception since it was so late at night and we had already been in line for 15 minutes. We figured it couldn't hurt to ask. I'm completely shocked by this employee's behavior. read more

This is by far consistently the worst Taco Bell experience. My order is always wrong and then when you politely ask for a correction after driving to the location twice, every employee looks at you like you're out of your mind. And don't expect any pleasantries or an iota of a customer service attitude because all you will get is blank stares. Is this even a quesadilla? read more

Taco Bell - Fast Food Near Me - New Orleans, Louisiana

While this is my usual Taco Bell, tonight's visit was beyond terrible. We went to get carry-out at this location (2800 S Claiborne) on October 7, 2019, and ordered off the kiosk, which allows you to modify specific items in your order. We ordered the mexican pizza combo, swapped the hard taco supremes for soft supremes, no lettuce. We ordered 2 chicken quesadillas, one without spicy jalapeno sauce and add nacho cheese, the other make supreme. We added a cinnamon twists, another Mexican pizza, and a large drink. What I recieved was 2 regular chicken quesadillas, and 2 mexican pizzas. So I told them I was missing my tacos, twists, and drinks. This was eventually rectified, probably in the rudest manner by the most unprofessional manager ever. We arrived home and started eating. You can see from the pictures how my Mexican pizzas looked. This is disgraceful. Yeah, I know Taco Bell workers aren't paid a lot, but have some sort of pride in your work people! I've been doing jobs like this for almost half my life, and I'd be embarrassed to hand out food that looks like what I was given. I think the only reason my tacos came out as ordered because I had to ask for them special after they were forgotten. read more

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They forgot half of my order. So sad and disappointed. I really wanted those cinnamon balls and guac

Eh?! I wanted FOOD but I ended up with Taco Bell. I ordered a black bean taco- thing - I have no idea what I ordered and even less idea what I received because there were two items in my bag when I ordered one. It tasted decent, even though I have no clue what I ate. However, the indigestion Keri me up all night, read more

Love my taco bell girls but you guys are retarded with orders. Just came through and didn't get a single item correct which is usually the case read more

I ordered taco bell on doordash. Half my order was missing. Good god? How do you mess up THAT badly? Especially because we ordered some CHIPS. Those you just bag up. Same with the sauces! Even if you threw it in the bag. Doordash has heard their piece- but taco bell is the one who messed up the order. I WANTED MY CRUNCHWRAP. AND MY CHIPS. And what did I get? NOTHING. FIX THE PROBLEM. TWO BURNT QUESADILLAS AND SOME EMOTIONAL DISTRESS. SOME EXTRA CINNAMON TWISTS? Who eats those? You have to have One Big Back to eat those. It was giving fried squirmles (aka snoots, magic twisty worms)- but with a broken back if they could have one!!!!! I thought I had a big back. NO because I got some squirmles and some depression. IT'S MY BIRTHDAY TOO. I just wanted a nice meal. I got some hob nob knockoff Hobby Lobby Michael's Tuesday Morning Mexican food at the price of some five star restaurant. Michelin is calling, but NOT YOU- they're calling lean cuisine read more

Taco Bell - Squirmles - Fast Food Near Me - New Orleans, Louisiana

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TERRIBLE. The worst Taco Bell EVER. Service was awful, they were yelling at me through the speaker. read more

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I just left this Taco Bell and the chips tasted like they were sprayed with soap. Won't be going to this location again. Also, their phone won't answer and sounds like it's going to fax machine when I tried call to report the issue. read more

I'm usually ambivalent about this location bc I know exactly what I'm signing up for when going to a TB, but this experience really took the cake. I ordered thru the app, told them so at the screen, and gave them my name. Pull up to the window and get "you didn't say anything, so we couldn't pull up your order and you're gonna have to get back in line." Like?? Told them I have an app order (again), I'm told that's irrelevant, and I try to tell them again I got the cravings box meal. Cue the look of confusion, bc they don't have any boxes in the line of orders along the window. Again, coming at me sideways that I just zoomed past their order screen - I literally gave you my name and I was given the affirmative to pull up. After mentioning my name once more (and any refusal to look at my receipt or order confirmation), one of the guys remembers hearing my name and starts looking for the order again? Realized it's not there at all, tells me they likely gave it to another "Andrew", and that there's nothing they can do as my food was already sent out?? And how is that my issue? Essentially, they refused to make my food (basically a Crunchwrap, soft taco, and soda... definitely not breaking their pockets) and told me to either cancel my order for a refund, OR cancel my order and hop back into the back of the line to make a brand new order! Amazing service. Edit to add: this was not a busy night whatsoever. Ive run a tight drive thru back in my day, and I know how hard it can get for fast food industry folks - this was not it. 3-5 minutes each car has to wait at the speaker before even being addressed, that drive-thru timer was sure being driven up all night I'm sure. read more

I'd go lower if I could. The drive thru attendant, was the rudest individual ever. "Bitch, we ain't got that". She put the wrong order in when we said chipotle ranch burrito. Totally cool with things being out, but she kept repeating a different order item and refused to listen to what I was saying. She kept cursing at us and was just downright difficult. It took us a solid 3 minutes to order through the drive thru. The wait time is totally great even though it was a bit busy. That never bothers me. Being rude and cursing is what's not okay. read more

Taco Bell - Her name and messed up order - Fast Food Near Me - New Orleans, Louisiana

This location always seems understaffed which makes picking up orders problematic and on a recent visit after much delay they were unable to prepare my order.. they actually wanted me to drive thru the drive thru a second time for them to get my online order together... Thankfully you can easily cancel your order thru the app! read more

Absolute worst taco bell to order from! Spent so much time waiting in line to get cold food. You are better off driving to the Taco Bell on Airline. Way better service and better quality food. Wish I could give zero stars. read more

Taco Bell - Cold Bean and cheese burrito. Barely any beans and it was so cold that the cheese didn't even melt! - Fast Food Near Me - New Orleans, Louisiana

This spot is ghetto! If you are looking to actually get your order right don't go to location. Should have known when we saw customers in front of us walk back to drive through window. read more

Taco Bell - Fast food - Fast Food Near Me - New Orleans, Louisiana

Very poorly managed store. Employees don't care about service. Wait times are terrible. Orders are almost always wrong. Will have you wait for upwards of 45 minutes and then cancel the order or just give you the wrong items. I would rather eat a taco off the road on Bourbon before I would order here again. (After giving them dozens of chances.) read more

Service was fine. I was disappointed that this location does not offer the burrito supreme. I ordered 3 tacos and basically I got 3 taco shells with next to nothing in it. The food didn't even come halfway in the shells read more

The staff is very unprofessional. I tried to place an order while picking up a delivery order but they didn't let me, even though I've been to SEVERAL other locations that let me do that. Even the manager wasn't trying to accommodate me. The line was long, they took forever to get orders out and all employees had an attitude. read more

This is what I opened when I got home. I'll just let the pictures speak for themselves. After a 25 minute wait. Whew. read more

Taco Bell - Mexican Pizza - Fast Food Near Me - New Orleans, Louisiana

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Let start by say that I don't like fast food to begin with except Taco Bell I love Taco Bell but I went here the other night and I have nothing good to say. I got an order of chips and cheese and there was hardly any cheese.... I also ordered a steak quesadilla with extra steak and let's just say there was no extra steak on there and my quesadilla was literally bald up and thrown in the back and the only thing good about my order was the two Doritos Loco's tacos that I ordered had easy lettuce that I work I didn't get the tomatoes that I asked for and paid for I asked for easy ice in my soda and I got a cup full of ice and barely any soda. I stopped here because I was hungry and Taco Bell sounded fantastic and I really did not feel like cooking I actually have never regretted stopping at Taco Bell until the other night. Not to mention the girl at the window had an attitude. I'm sry you were having a bad day/night but I didn't do anything to you please don't take it out on me. I didn't bother calling the manager because it honestly doesn't even help!!!! read more

Taco Bell - This was the chips and cheese and that's exactly how much cheese they gave me in the cup I would've rather them just tell me we're out - Fast Food Near Me - New Orleans, Louisiana

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Next couple visits resulted in better food. However, the customer service was just unacceptable. I can't imagine the amount of money they loose at this location due to its poor hospitality that runs customers away. read more

This was the absolute worse Taco Bell experience I've ever had in my entire life. They were incredibly rude, seemed to be on drugs, and worst of all- didn't even give me the right order. Incredibly disappointed. I wouldn't even give them 1/2 a star. read more

The guy working at the window at 5:40pm on 9/28/22 was so rude because I said "uhh" once when I was ordering he said "damn jeez are you gunna order or not". I imagine working at a fast food window isn't the most ideal job but I've worked shit jobs too and I didn't act like this unless I was looking to get fired. Taco Bell forever but this guy sucked. read more

One of the cleaner eating establishments in this area. Workers seem to be constantly working. The manager is very attentive to both the customers and the product being served. All employees chip in to get the customer served. Food quality is typical Taco Bell quality, but the new Rolled chicken tacos are bland and not a great value. Good Job Manager, you run a tight ship. Your radio kept losing its connection btw. read more

Taco Bell - Fast Food Near Me - New Orleans, Louisiana

Poor service. Cashiers roll where eyes at you, not adequately stocked. Don't waste your time. Drive the few extra miles to go to the next one. read more