This is a fancy-pants Taco Bell. If you're used to the same old crusty drive-thrus, this is NOT that Taco Bell. If anything, this is a boutique store, recently updated, replete with enormous kiddie playground that was going completely unused the afternoon we had our snack. My kid and I each had a small drink and a Doritos Cool Ranch taco- I wish these had as much seasoning as the actual Doritos to which they relate. They have an app now, and you can pick up your app-placed order in a VIP line! Super fly. Also, when you come in, the sauces are at your fingertips, not at the whim of some stingy drive-thru manager. Don't get me wrong, the drive-thru works just fine, but you need to come in and see this shiny new fancy-pants Taco Bell. P.S. Try my penny trick. Take your rusty blackened coins and float them in FIRE sauce while you eat. When you're done, wipe them clean and you'll be astounded at what gastrointestinal challenges your own digestive organs can survive. read more

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The service here is okay, no note for ambience but my last crunch wrap supreme had this crazy bitter taste. It was gross. Just be warned.

I went back for a second time and it was as good as the first. Happy with this Taco Bell so far. Good job.

This is the worst Taco Bell in Memphis. They can never fulfill orders and when they do they are wrong. I've also literally never Doordashed here and had a good experience. Either the food never arrives and the cancel my order or it take 2 thousand years to get my food. Horrible service. If I could give 0 stars I would read more

The cashiers here suck, they're rude asf. They used to have the best cashier but she started working somewhere else- tragic . Also Theyre always out of everything. No lettuce, no Baja blast like ok bro. Any other TB is better than this one. read more

I think this place is the best one in Memphis. They aren't the nicest staff, but they are never rude, and they have not once messed up my order. The girl with red hair is polite and works her tail off up there. I appreciate her and everyone on the staff at this place read more

My crunch wrap supreme had almost nothing in it. It was the most sad, deflated, flat looking piece of garbage.

So get getting a quick meal came across taco bell just because that potato taco is good ok got my order and drove all the way back to whitehaven just to open my food and these hard add potatoes like what the fuck yall just giving people bull shit . Like what the fuck i don't know who the fuck cooking in the kitchen they need to hey so y'all asses out that was funny and y'all thought I was gonna eat that now I'm gonna bring that shit back. I don't care where I'm at where I'm located. I'm a bring it back. Cause the shit don't make sense. read more

The food is awful. It is never made correctly, never made with quality, never even the right quantities for the orders. The dinning room is never open, NEVER !!!!! When you order there the app, and the food is still wrong. You go back the next day with the food and they refuse to give your money back. read more

Use the app to order drive thru pick up. Very rude workers was SCREAMED at in the drive thru for trying to spell my name. Went inside and saw my food already made waited 23 minutes for any worker to acknowledge my presence & the receipt says the food was made 25 minutes ago & just sat there. read more

Seriously the worst Taco Bell in Memphis! 2 cars ahead and I was told to wait in the parking lot to order? Seriously? Line out into the street and the guy inside said we do not have time for your order. When I asked if your kidding they said they would call the cops if I did not move. Absolutely horrible Taco Bell. Mismanaged. read more

it is... what it is... 4th meal. It is late... You've been at the bars or wherever... sure, a party pack sounds like a great idea... It never really is. I mean, does anyone really think this is going to be more than what it is? Just order some cheap tacos, make it home, and hope that your body the good sense to pass out before you finish everything. read more

We crave Taco Bell once in a while and so we already know this Taco Bell is so terrible but we decide to go anyway with the absolute lowest expectations because this location has consistently let us down EVERYTIME we go. But we crave it and decide hey, they cant be 0 for 10 can they??? YUP, straight trash. My wife asked please for fresh chalupas. It was harder than a frozen trombone. They seize to ALWAYS disappoint, even with similar standards as Karen on Facebook, and we all know Karens opinions are trash....like the food at this TacoBell... read more

Always great food. Visit it each time we come through Memphis. Unfortunately today the cashier was pretty surly; .Jazmyne needs to work on her attitude. read more

Very disappointed. I haven't had Taco Bell in forever for many reasons, but I decided to give them a chance again. They have very poor service, took a long time and they got my whole order wrong, down to the drink. I was overcharged for what I received as well. Needless to say I will not order from Taco Bell again. read more

Super ghetto with really bad service. When you go to Taco Bell you can expect not great service. These girls at this location lower the bar to the floor. Bad service, rude, long waits and totally ghetto. Everything wrong with Taco Bell all in one location. Keep driving and go somewhere else unless you want to be punished. Oh, did I mention the food is horrible and poorly made! Even by Taco Bell standards. Some many choices to eat around there. I won't be going back. No worries Taco Bell doesn't care and the temp employees there really don't care. read more

Night shift is so sorry. Rolled up 25 minutes before closing. They looked at us through the windows, but wouldn't take our order. We're paramedics in an ambulance and really would've liked a bite to eat. Limited places open late at night. Smh. read more

Leaving yet another review and will have to chose just one star again because i never got any food. 10/2/22 @ 9AM, i pulled into the drive thru, sat at the speaker for 5 minutes and no one said anything. I pulled up to the window, the young lady reluctantly opened the window and then proceeded to stare at me. I politely asked, "do you guys not open until 10?", she replied "um our fryers are down". That's all she said, so i left. In the past several weeks I've attempted to spend my money at this location but the previous 3 times i drove here (all on Saturdays around 9AM) there was a woman standing out front who apologized saying the other workers never showed up so she can't open the store. So now 4 times in less than 2 months I've wasted time, gas and money trying to give them my business. I assure you it will not happen again and I'll make sure the people i know don't waste their time or money here because clearly ownership, management, and the staff are seriously lacking. Piss poor effort to continually have these problems, I'd be embarrassed to work there, and after speaking with the nice lady out front three times i could tell she was embarrassed to be representing such an awful establishment. That woman deserves better. The girl today needs to learn a little something.... If you're store is closed during operating hours maybe go out a sign up , or instead of letting people sit in the drive thru you could come over the loud speaker and politely explain the situation. read more

We waited for a long time for a guilty pleasure witch is fast food. But it was cold hard and not edible; we order a chicken chalupa and a crunch wrap but both where bad choices. We also got a pink lemonade and it was more like water with pink dye in it. Not trying this place again. read more

Taco Bell - Cold chicken hard chalupa not my idea of cheat day - Fast Food Near Me - Memphis, Tennessee

Extremely rude. Right out of the gate told me that their company Taco Bell does not sell coffee. He said that the coffee machine has been broken for a year and has not been replaced. This place needs new staff new ownership and a new building they're pretty much done for. Zero out of 10 would not recommend. read more

Let me preface everything I'm going to say by saying I don't expect a lot when I walk into a Taco Bell. Not much at all. But what little expectation I have is horribly horribly disappointed by this location. Dirty. Takes wayyyy longer than it should. Interior is filthy and needs a renovation badly. It's obvious that this location is mismanaged and is trying to invest as little amount of money as possible to keep it running. read more

Took 37 minutes to get through five people. My order was 2 tacos, a burrito, and fire sauce. When I drove off and looked in the bag there wasn't any fire sauce. I've never been so mad in my entire life. read more

They screw up my order every single time. I expect for Taco Bell to mess up once in a while but not every time! Here's what they messed up the last 2 times: no jalapeno peppers, no guacamole dip for taquitos, ordered "Fresco" tacos- got regular, ordered "classic" limeade- got cherry, no napkins. Multiply that by a hundred other screw ups and missing food plus very rude, sullen, hostile employees and I have to say I am fed up with this location. read more

If you have 30 years to spare waiting on "food" this is the place! They are always out of something whether it been chicken and or rice......do yourself a favor and go to McDonalds two doors down. This place is a joke. I would give this location zero stars if I could. read more

Well if you want to see and hear employees use foul language and talk about the old ladies in the drive thru and how they hate them then this is your place to stop and eat there was only 3 of us in the restaurant and they did not care the service was rude no Smiles no nothing just complaining about the customers in the Drive-Thru I will never come back to this place ever again read more

I wish there was a 0 STAR option, putting it simply, if you want this locations staff to bring their undisciplined children, no kind service and them rolling their eyes this is the best place for you. read more

This place sucks. It is very consistent about delivering incomplete or incorrect orders. If you end up here make very sure that you leave with what you wanted. The terrible attention that they pay to any sort of detail really makes me question the attention they pay to basic quality issues, such as reusing food that has been dropped on the floor or has been left out with the flies for 24 hours. Also their phone number printed on the receipt will be answered by a modem. Be prepared to yank your phone away from your ear. read more

This is my favorite Taco Bell in town actually. They have good customer and great on food. Give you enough portion of the food you ordered. Come here almost everyday. read more

This shit was ass. I ordered a quesadilla and they messed up my order and went back and then I got it back and she gave me a chicken quesadilla and THATS NOT WHAT I EVEN PAYED FOR I'm dissatisfied and the service was disappointing. Wish I could give a zero rating. I also went through the drive through Bc I didn't want to deal with them again and they messed it up again. Wasn't even warm and cheese wasn't melted at all. How do you mess up a cheese quesadilla three times.SHUT THIS PLACE DOWN read more

Everytime I go in there they are always out of something. I don't know why their supplies are always out. Once i talked to a guy who "claimed" he was the manager. he replied "oh I'm new, I just took over this store." The little guy employees that work there suffer from this lack of organization. Get your act together. read more

The Taco Bell at 911 Estate, 38119 is the closest location to us. It used to be a great location, but has steadily gone down in terms of customer service and getting orders correct. Tonight was THE worst. Wrong items in our bag (the item in our bag was less expensive than the item we ordered and paid for). Mexican pizza was limp and had only a partial tortilla on the bottom; I had requested light tomatoes not usual amt. We got extra tomatoes. We had a free bean burrito offer, which we applied and added meat to-expecting to pay the .60 up-charge. We were charged for the bean burrito and our offers show our free burrito was applied (it wasn't). My husband asked for a receipt and was told "we're out of receipt paper") My husband went back to the location to try to get the order we wanted and have our free offer applied. They said they had nothing to do with internet orders. Well, folks, we ordered it from the internet site and paid for it there-and you got all of that, so how are you "not connected to the internet site"? Poor service and apparently, poor management will destroy your company, Taco Bell. read more

I eat at this Taco Bell for breakfast all the time. The last two weeks it has gone downhill. Two of the times I attempted to eat there last week the fryers were "down". Today I finally got to order and they didn't put eggs on either item. read more

Happened again! Went to Estate Dr. location in Memphis & ordered my usual nachos Bell grande with extra beef & they were out of chips! How does this happen? Had to drive over to the Summer Ave. location & got the nachos & the rest of the order. When I got home-the nachos were made with chip crumbles-NOT any chips!! Had to eat them with a spoon. Ugh. This was on 2/16/2020 at 10:05 pm. read more

They are alway nice to me and have been since I've been coming here for almost 6 yrs. food was also good, I never got sick from their food until today. I got food poison. Thinking about calling corporate bc I'm in so much pain read more

The food came out expediently, and it was prepared well. It tasted like normal Taco Bell does. It was not incredible but it was by no means bad. read more

If I could give this place 0 stars I would! I went there tonight with my buddy and as we pulled in we could see the drive thru woman having a fit because we were coming in the drive thru at 10:30pm. She greeted us on the speaker with such an attitude. When we were ready to order we told the employee on the drive thru speaker that it would be 2 separate orders. She refused to take 2 separate orders because there was only 2 people running the store. I said "Ok, we'll go somewhere else then!" Her response: "That's fine with me!" She definitely needs retraining on customer service. It's because of employees like this is why this Taco Bell sucks so bad read more

It took 20 minutes to get my food. There were only 2 people working. The restaurant was a mess. If I could get my money back and leave I would. read more