Slow service lazy worker and dirty every day because not good management ...,,,,,,,,,,,, read more

Taco Bell - I'm in line like 20 minutes - Fast Food Near Me - Marrero, Louisiana

Service is terrible. We ordered food and were told to go around and someone would bring the food out. Instead of them bringing the food out they held our food out of a " Late Night Pick-Up" window. I would not have went through drive thru if I wanted to get out to get my food read more

All the tables were dirty. Asked for a rag to clean ours off and the manager said she'd do it. Came over and wiped ours off for us but ignored the other ten tables that were also filthy. We were told they were out of fries, after we placed order. Acted like they didn't want to refund the fry money and asked us to take a taco instead. Then when we went up to get our food, they suddenly had fries? The restroom was cleaner than the dining area! The place is just a hot mess. read more

Waited an hour in drive thru just for them to tell me to go through the brand new purple window for mobile orders then stood around outside at night for 10 minutes while my food sat there on the table waiting for the guy to give me my food. The "speaker" they use for the window is so quiet it is impossible to hear. read more

0 stars. It doesn't get much worse than this. Been waiting for an hour. Can't get a refund and workers don't care to make the food. Told to just wait or that they're working on it for the past hour. Horrible!!!! Fire everyone and start from the ground up. Working in customer service but have no customer service! read more

Thursday July 31 2025 at approximately 10 pm Everything about the Service was absolutely awful , I received the wrong order , servers wore one glove meanwhile rubbing their nose with the other hand, I just grab the food and left because they were going back and forth arguing with another customer . I'm done read more

First of all I was not greated appropriately, I just got stares no one wanted to take my order. The food was horrible tasted like dirty and it was kinda burnt. I am so disappointed now and I'm at home very hungry. I will not come again. read more

These people messed up half of a simple order. Close this location or hire people that are competent.

If I could, I would rate this lower. Absolutely horrible and rude staff. Was there over 30 min and they lost our order multiple times.

It took FOREVER to get my order! The workers were lazy and stuffed everything in one bag, which ripped. Our food was not correct and sloppy. The place was not dirty either. Just hope that next time it takes less time. read more

before i was even done ordering she told me to pull up and when i told her i wasn't done she mocked my boyfriend and said back "can i get...." in a very rude way. i couldn't even finish my order. she has pink braids and pink nails with charms. as a person who works in fast food, that's just unacceptable and i'd be fired for something like this read more

Please leave the shithole away, worst of the worst staff fcking rude and seems like don't know what to do about their job, don't know the exact open hour, they close their lobby at 8 I think ? read more

The manager was very rude. I got home and 4 things were missing and I was given the wrong drink. I called and no answer Which was strange cause they weren't even busy. I go back and one person in line in the drive thru. I tell the girl about my missing items and she gonna say how that's even possible and ask if I have the bag. I said no that I wasn't coming back with the food to go home and eat cold food. She says well I can't help you without the bag and I said well if it's the bag ya need It's at home. She than says I need to come inside and I told her the reason I didn't come in cause I was in pj's. Now she done asked me twice what I was missing and she kept getting it wrong and now ask me to pull up cause there's one car behind me and she still brings the wrong items. So I go inside and she says what now and tell her she still missing an item and she didnt give me my drink She goes on to say I dont know what I'm missing and just making things up. I told her no she's not comprehending what I said cause now I told her three times what was missing and last time I had problems and she bust out well why you keep coming back. i said u wanted me to come in well here I am that I should of came in from the beginning to make sure she didn't spit in my food. She kept running her mouth and making me out to be a liar like I got my food which I told her if I'm paying $45 for food I want what I paid for like as if I'm gonna waste gas to come back just cause I'm lying, this lady waiting said she had problems with her before that she's rude. The whole time I didn't know she was the manager till I said I need to speak to the manager and everyone said she is the manager. To top it off she was wearing those things like a shower cap on her head which I thought was not professional and worst for a manger. They will never get another dollar from me. Too unprofessional and no manners at all. read more

This location is the worst. Made a mobile order & customized my crunchy supreme tacos. Got home had extra beef beef, sour cream but no tomatoes & no onions. Also ordered grilled steak burrito. Customized it also with extra steak, no rice but add jalapeños & guacamole. There was no guacamole but added extra cheese that I didn't ask for. Took it back & said they had no onions & was also OUT OF SOUR CREAM!! Then how did my other ones have sour cream? I assume this location has employees that can't read. Will not be back. I'd rather just get from the Mexican restaurants nearby. read more

took forever to get food, pop machine didnt work well, and the kiosk screens were sticky.

If I could give only one star, I would. Purchased dinner for my family last night and found a whole sculptured nail in my Mexican pizza. When I called up there to tell them what happened, they told me to take a picture and return the item. When I got to the store, the manager tried to only return the Mexican pizza. My whole uneaten order was in the bag, along with my receipt. He was put out because I told him I wanted a refund for my whole order, and that I would never eat anything from that nasty place again. Obviously they weren't wearing gloves, or a whole nail would'nt have ended up in my food. DISGUSTING!! read more

Taco Bell - That's not a super ripe tomato, it's a sculptured nail - Fast Food Near Me - Marrero, Louisiana

Worst service ever , if you try coming when they open just don't , they will have you waiting 20- 30 mins after opening and still not service you , they just don't care at alllll , re hire people who need the job and wanna work cuz that's just bad read more

ordered online and someone stole my order and left before it could be picked up. Then they refused to remake my order! will definitely never do business with this location again! read more

Worst service I order my food and it got canceled because they handed out to someone else

If you like waiting in line for an hour and still have items wrong or missing, this is the restaurant for you. Otherwise go to the Mexican restaurant next door. It'll be quicker for sure. read more

Sometimes I miss the days of old when Taco Bell was kinda "special" ..... meaning , it was a big deal to go to it with my parents, riding in the rear well of the Beetle, bouncing down the service road on the West bank Expressway. My Dad was never big on the main roads. He liked to use his brakes a lot. Taco Bell and Panchos, aside from my Moms home cooked Mexican food, was the ONLY way to get it around the westbank. Now that I am older, and drive, and make money...I wear Taco Bell out. Thus it lost its specialness. This particular location is pretty fast. The staff is friendly and have their heads down doing work when its busy. Though I am inpatient, so I rarely ever do the drive thru line, so maybe that skews the speed part. The only thing that I dont care about at this location is the floors. I hate coming inside when its been raining or just an especially high humidity night like 120%...the floors get soooo slippery. I haven't busted my ass yet, but its only a matter of time. Worst when im rocking the wore down smooth Crocs with socks look, that is basically ice skating! I hope someone snaps a pic when my tray of $25 in Taco Bell goes airborne. This particular location is clean too. No fears here. Though the smoothie machine is kinda messed up looking. Needs some attention. The food is good and cheap and hits the spot when im drunk. read more

Taco Bell - Fast Food Near Me - Marrero, Louisiana

So, for a little tidbit - do not come while you are on your lunch break. There is typically always a line. Service isn't that fast, but when you are craving a cheese quesadilla you make time for it! read more

Taco Bell - Fast Food Near Me - Marrero, Louisiana

This location is horrible. Some if the employees do not know how to properly talk to customers. E.g My bad..What Chu Said? Huh? You ready to order ? Just horrible. Plus the soft taco break burrito is NOT toasted ..Why give a raw soft wrap!!! Toast them! They were thrown together. Management needs to train A+... I started NOT to stop because it's always the same thing but my husband likes the breakfast wraps with no bacon just nacho cheese, egg and added steak and they ate empty..like 4 small pieces of steak. The bathroom stinks at times. The young man took out trash and went right in and took gloves off didn't wash hands and put on another set of gloves and started working ..shame!!! Disgusted. Not going back ..making my own at home now on ... read more

I recently purchased a 5 layer with no beans and sour cream. I do this so often some of the staff may know the order by heart. I never had a problem up until today. When I ordered my meal they reached me a soft shell taco folded as a burrito. When I went back they were very rude and fixed me another taco which I believed was a 5 layer but instead it was another soft taco. It use to be my go to for fast food up until now. I wish I can give them no stars! read more

Absolutely useless staff I was served half of a burrito and 1/4th a quesadilla. They also forgot part of my order I'm beyond mind blown with them, I sat in the drive through for 30 min for this and they actually told me to hop back in line bc the lobby is locked and didn't know what to tell me if I could buy the store and burn it down I would horrible place! read more

They should fire the people working at this location and hire new and improved workers who actually care about their job. Worst service ever. Cold hard food. Calling corporate. This is the only taco bell near me and it has to be sad.. wow. Just wow. read more

The worst ever! I had been here before and my crunch tacos were always broken . So I asked specifically for my crunch tacos to not be broke. They assured me they would not be broken. When I got them all three looked like someone had smashed them on purpose!! How horrible! They get a 0 in my book! read more

It is an okay place to hit up when you are craving fake Mexican food. The lines are always long but I guess it is worth waiting for eh? Two Soft tacos, cinnamon twist, and nacho bell grande is my kind of night read more

If I could give a negative 5 stars I would. Every single time I've come to this location the wait is ridiculous and the order is usually wrong. Tonight we decided to go inside instead of the drive thru and not only has it been 20 minutes and we still don't have our food I have watched at least 6 people come in from the drive thru because their orders were wrong. This location should learn from the one on Belle Chasse highway. read more

Worst Taco Bell I've ever been to wow the service and speed is absolutely horrible. The drive thru always has 15 people in line and doesn't move. read more

i wish i could give zero stars, but unfortunately, that is not an option. if you want taco bell, and are hoping to receive what you actually ordered, this is not the location for you. especially because during this pandemic you cant go inside to have your order fixed, so they are not worried about getting it right. very rude and very lousy. read more

This place is a Joke. Food is substandard and the drink machine is always either mixed wrong or out completely. Corporate really needs to send out a Representative. read more