We visited this Taco Bell today. We decided we would go inside and sit down to eat. The dining room was filthy. There was used food and trash everywhere. It did not look like the restaurant had been cleaned in days. We were trying to use a gift card and the reader would only error. The young lady working the counter did not even offer to help. She just stood there and looked. Once we were able to pay she didn't say thank you, just walked away and proceeded to use her phone. We have decided we will not return to this store. read more

I'm not one to want to use the word lawsuit lightly, but when we get a burrito with plastic in it that an older lady could choke on, you wonder what hell is this staff doing. Who is training them and supervising at night? Clearly they have no concern for the safety of the customer. It's one thing, for employees not to care about the service they give, maybe the order is wrong, the food is cold or not properly made but it is an entirely different circumstance when you as a customer actually have to worry about your health and is it SAFE TO EAT at this establishment. read more

Taco Bell - Plastic found in a burrito - Fast Food Near Me - Lincoln, Nebraska

Clean and fresh food. Better TB than most. And now I need to type a sentence to get more than 85 characters. Done.

I went to this Taco Bell around 7:20 pm. I ordered my food, it was kinda busy but not hectic and people were getting their food and leaving. I had my friend with me too. I got my food and I was then waiting for my drink bc the guy who handed me my food walked away too fast for me to ask for my cup. Well I waited for someone to look at me so I could get their attention. Which none of them did. Mind you there were like 3 younger people in there besides two older men. Well I waited and waited and waited. Soon this really old couple comes in to order at the counter...well they never got help and they were there for at least 8 mins. I felt so bad they didn't know how to use to screens and they just walked away out the door. Well I still hadn't gotten my drink and I was getting fed up. Also as I'm waiting, there were also three young boys who were waiting for their things as well and had been waiting since before I even got my food. So about 15 mins. Well I finally 3 mins later got the same kid who gave me my food, his attention. Got my cup and left. As I walk out my friend told me, that one of the older men who could have been a manager he was a bigger guy, looked directly at her, and made a disgusted look on his face and kept going with whatver he was doing. Never once did anyone not even the kid at the window look at the counter to see if anyone needed help. They simply all ignored everyone in the lobby. And then my food got cold so that was a waste of money. I get things were some what busy, but that's what working in a fast food place is like. I've done it many times. So better. read more

My taco came with free body jewelry. ( gross) Almost broke a tooth. This was very visible sitting actually on top of the taco, so I'm not sure how a person would not notice this while creating it, and folding it into the paper... will not be eating here again. read more

Taco Bell - Body jewelry /metal charm on my taco - Fast Food Near Me - Lincoln, Nebraska

Be so fucking forreals right now. The girl, Kate,at the drive-thru literally handed me 3 drinks without a drink carrier and one of them wasn't even secure properly and it spilled all over my new sweatshirt. Streetwear isn't cheap and it's honestly so annoying that they aren't even busy and I have me parking waiting on food when nobody is even behind me. Get shit together bro. read more

My order constantly gets messed up. Literally Every time I visit this location. Without fail..I promise the last time I was there I spent 45 min in the parking lot circling back to get my order fixed and it came back incorrect twice..not only will I never visit that location, I'll never go to Taco Bell again..I'm too grown for that slop anyways. read more

There were three workers outside when we arrived. Going into Taco Bell we had a hard time finding a clean table. The burrito was very sloppy so asked for a fork. No forks just spoons. I was surprised at how untidy it was. read more

Taco bell is so great. The steak burrito is soooooo good . really good price and employees really nice. There is ambiance.

Chris and Rebeca are the best and nicest servers I have ever had talk to me at any restaurant and they made my day even though it was close to closing time read more

Taco Bell at Southpointe was clean, busy, and fast. The guy who took our order actually asked questions to make sure we got what we wanted. He was very polite and efficient working the counter and drive through in tandem with another employe. He offered to fill our cups with ice, since the ice machine was acting up, even asked how much ice each of us preferred. Booth and table were clean, and the food was fresh and fast. Even the bathrooms were clean. Will definitely go back when we're in town again. read more

I have been to Taco Bell a bunch, who hasn't been there at least once, and I love the crunchwrap and a Baja Blast. The food at this location is as good as one can expect from Taco Bell. The problem here is the service. I like hot sauce with my food and this location likes to not give you any. I was handed my bag at the window by a lady and I checked to see if there was any sauce, spoiler alert there was none. I then asked her for some more only to be told rather rudely that was some in the bag. I assured her there wasn't and she again was adamant there there was. This went back and forth until she huffed off grabbed a random handful of whatever sauce she wanted and practically threw it at me. At this point I drove off because I couldn't believe someone would act that way. read more

I bought a crunchwrap supreme at the 6700 South 27th street Taco Bell in the South Point area and it didn't have any tomato's and very little to none meat or lettuce in it. I have bought crunchwraps before at this location and have have about a 25% chance of getting some meat and lettuce in it. I just don't purchase the crunchwrap at this location anymore. I have purchased crunchwraps at other Taco Bells in Lincoln and they have meat and lettuce. I don't understand what the problem is at the South Point location. read more

Very friendly, good working crew. Place was clean, and extremely busy. Had our food fast and made correctly.

Horrible! Please pull forward was code for- we're going to let you sit there and forget about you! 15 min later someone came out to take out the trash and I asked him if he could check on my order or get me a refund as I was on lunch- he brought out the food, no apology and said um... here you go... I asked what the managers name was- 'I don't feel comfortable giving you that' so what's the store number? 'No, I don't want to give you that either' ok, what's your name? 'Yeah... I don't wanna give you that either' and he went inside! What I'm the world? Lobby's are closed and there's no receipt- is this a secret inside this store? Why not tell me the managers name? Why not apologize for forgetting me? Who does that? You screwed the pooch, own up and say your sorry!!! read more

Where did this Taco Bell go so wrong? It's located in such a nice area, but the place looks like garbage and customers are treated as such as well... The inside is very outdated with an old dusty tv, the old style look of taco bell, and some unappealing artwork. However, I'm not one to judge. As long as the food and service is good, I really don't mind... It wasn't busy when I stopped in at 8:00pm, yet it took quite some time for someone to take our order. The music playing was too loud to hear the cashier, so I had to assume what he was saying. Looking behind the counter, there was trash everywhere in the kitchen... sauce packets strewn about, cheese and lettuce littering the floor. Hardly any of the booths/tables were clean either. I had to search to find one that didn't have shredded cheese scattered all over it or dried up sauce. Then, when the worker called my name, I don't think it could have sounded much ruder! To top that off, as soon as I got my food, he went and sat with his obnoxious friends at a booth. My food seemed to be thrown into the bag as the wrapping on the tacos were all open and undone, but the food was fine. If you don't mind some sucky service or seeing trash everywhere while you eat, then you probably won't have much of an issue with this particular restaurant. read more

There are certain times in our adult lives when we have a strong desire to flash back to our high school years. There are also times in our adult lives when we are driving home from the airport, it's 10:00pm, and we are starving but don't want to leave our cars or make food. This weekend those two times collided, landing my husband and I at this Taco Bell. It was horrifying. I ordered a 7 layer burrito, not wanting to eat meat. We got home, I bit into my burrito, and found gobs of ground beef. Naturally I was upset. I was hungry. I was tired. I went back beyond my better judgement. When I quickly ate my replacement burrito I realized that I should have taken the gift of a wrong order to not eat any of their food. I felt hungover and sick the entire next day. The guacamole is gross. Don't eat here... please. read more

I really don't understand why this Taco Bell is so dang slow. Doesn't matter if you're in the drive thru or heading inside to the counter. Are they super understaffed, or don't schedule for lunch and dinner rushes? Don't train their kitchen staff to handle said rushes? Poor management? Whatever it is, this location needs help. The lady I had in the drive thru was incredibly pleasant though, and some of the workers I've interacted with in the lobby were polite, but it was still very noticeable that they were scrambling around trying to do too many things at once. One time I went in for lunch and there was only one person working the drive thru and the front counter, telling us whoever was supposed to be working with him went on break so he had to go between both. Who would ever think it was a good idea to have someone go on break during a possible lunch rush? I really hope that this Taco Bell can get on track because I would stop there a lot more if it meant getting through quickly with hot food. read more

Jay Jay (JJ?) is the guy that I can always count on when it comes to getting my Tacos in a timely and entertaining manner. He's always so genuine and enthusiastic about his job making my experience very good. The food is fast and of good quality. Only once have they forgotten a single item, but it didn't matter because they were understanding when I made mention of it and were quick to fix the problem. Great Taco Bell, if not the best in Lincoln! read more

Not having anything to do with Covid, this place has gone down hill. I was told to wait around at the side door while I waited on "fresh fries" come to find out all of my food wasn't warm. The fountain drinks were great. They forgot my sauce after asking me specifically which sauce I wanted. Wouldn't recommend at any time of the day. It's cheap. read more

There's a guy who works the drive thru who always says "come on down to taco town!" It's pretty much the funniest thing ever. I've only had them forget an item once and they knew the moment I walked in what they forgot and handled it promptly. Everyone has always been nice at this Taco Bell. I'd go solely to this one in Lincoln if you have the option to. read more

YUCK...This has got to be the nastiest Taco Bell I have ever eaten at. First of all the bathroom was dirty and smelled terrible, when I went to order there was a boy in front of me who tried to order two different types of slushies that are on the menu and he was told they were out of both. When I ordered my food I noticed that everyone was trying to get ice from the machine in the lobby that was broken so I asked for ice out of the drive thru, " nope that one is broken also!" As the employee laughed about that, I saw that the cover to the ice machine was laying on the ground and I was glad I didn't drink ANYTHING out of that unit!! The inside was covered in what appeared to be BLACK MoLD!! My food came fairly quickly, but after the rest of my experience at this place I was afraid to eat it. I through it away and went to McDonalds! Never Again!!! read more

I've had pretty good experiences at this Taco Bell. It's a taco bell so it's not incredible food but they make some really good nachos and come out fairly quickly. I've had good service all the times I've been there. It's a decent and conveniently located. read more

Dont waste your time or money at this location. Easily the worse taco bell i have ever been to. Drive through is somewhat fast. If you go inside expect to wait 10-15 minutes for your food. Longer if its lunch time. Check your order before you leave the drive through or sit down. read more

I have often said that this is the fastest Taco Bell in the nation. Great food and I love the clever and chatty order folks at the window (Boogie down to taco town!) Now that I've moved away from this location, I realize I've been spoiled. The TB at my new location isn't nearly as fast or friendly. Loved this location! Keep up the good work! read more

Line was short at the drive through so I went for it. Got the $5 super craving combo or something. It had a gordita, a burrito, a taco, and some chips with this questionable cheese product to dip them in. The dude in the drive through was very friendly and the food was made quickly. AND THEN MY LIFE CAME TO A HALT I reached into my bag and felt the taco. Before I could grasp the situation the taco slid from its loosely wrapped containment and emptied itself into the bag over everything else. G#$*^&% D*&$#())!!!! I screamed all by myself in my vehicle as terrified senior citizens looked over and picked up the pace to evacuate the vicinity. I grabbed my six shooters and unloaded on anything nearby that moved. In total, several bunnies and squirrels lost their lives that day, due to some incompetent *&%*^* that didn't wrap the taco correctly. I just got out of the regional center. It was determined that I had a full nervous breakdown, and I had to receive a lobotomy. I hate you Taco Bell I HATE YOU! But I will return because you are cheap and give me good farts. The end. read more

I would give a better rating if you would have put the sour cream on the taco and not on the very end. Every time I eat here this happens. I don't think you'll be getting any more of my money. Taco John's is way better. read more

Slowest drive thru EVER. And no apologies for it taking 12 minutes to pay then another 4 to get our food. Ridiculous for the inside not busy, plenty of people working and four cars in the drive thru. Not again. I have tried this place 4 times now to give them the benefit of the doubt. Every time it has been this bad or worse. read more

They have given us a wrong item or left something out six consecutive times in a row. I know what you're think, why continue to order from there with that luck? They had been kind enough to give us a coupon a few times, so I'd give them the benefit of the doubt and chance my luck once more. Except last time I went there, I waited around 30 minutes inside due to a long line for the drive through. I had ordered a Fiesta Taco salad and my grandmother ordered a few other things(no cheesy potatoes, this is relevant later). When we got home and opened up the bag, it almost looked like everything was okay. Other than the fact my Fiesta Taco Sala had been replaced with cheesy potatoes. No salad, just potatoes. read more

The rumors are true... I'm still sitting in the drive thru waiting for my food and I've been in this line for at least 15 minutes. This would be much more understandable if it were a line of people leaving the bars late at night and there were only one or two people working in the restaurant. But this is 7:15pm on a Wednesday. This line should be moving MUCH faster. Big thumbs down! At least I have a delicious burrito to look forward to.... Eventually... read more

How. Can. A. Taco. Bell. Be. So. Slow......? It's almost funny actually. Maybe it's just the universe reminding me not to eat this s***!

This is the slowest Taco Bell on the planet. Avoid at all costs. If you don't mind waiting 20 to 30 minutes after they take your order inside, or waiting over 20 minutes with four cars in front of you at the drive-thru, then this is your place. The food is the same Taco Bell food at other locations but you get the added bonus of wasting your life waiting for your food. You could go down the street to Las Margaritas, Hacienda Real or Amigo's and have better food more quickly and with better service. read more

You'll be pleasantly surprised by this fast food tex-mex chain. There's a reason there are so many fans. The chalupa was flavorful, crisp, and fresh! Not to mention cheap. Their fun sides are what makes the experience all the more enjoyable. The starburst freeze was a great treat on this hot Nebraska summer day. Even better was the Cap'n Crunch delights. Small, warm, sugary, and soft that reminded me of a funnel cake, Cap'n Crunch, and a toaster strudel. I would go so far as to say...they are amazeballs. Definitely a fun place to hit up with your friends. read more

This is one of the worst Taco Bell's I have ever been to. The line wasn't long. I ordered three items from the dollar menu. Only 3 cards in front of us. It took us over 20 minutes to get our food. Incredible. If you do not have a half an hour to sit in a drive through line, avoid going here at all costs. read more

I would avoid this location at all costs. I ordered my food, which was the $5 featured box, inside. And after waiting 35 minutes and I still didn't have my food, I complained. The person at the counter got the manager to give me refund. When he got to the register he stared at me blankly and said, "Why am I talking to you again? Oh, a refund, that's right." I got no apology or anything, simply a "we're training people". After receiving my refund I still had to wait nearly 10 minutes for my food. I had to wait a total of 45 minutes to get my food at a Taco Bell! This was over my lunch hour, so I had no choice but to take my food to go at this point and struggle with eating tacos while driving. What a terrible experience!!! read more

This is by far the worst Taco Bell in town for getting orders correct and customer service. Avoid when possible, or frequent at your own risk. read more

Fastest and friendliest Taco Bell in the city. I only go to this location. They consistently show a sense of urgency and always try to make your experiences great. read more

The food wasn't that bad,, after I got the right order the second time... But the restraunt itself is DISGUSTING!! Food on the floor, tables with cups still on them. Two employees proudly stated they were going out to smoke as we walked in. The drive they girl and counter girl were both texting and ignoring customers... Just. I won't be back... I'd give less than a star if I could. read more

Slowest drive thru of my life. Holy crap! Longer than 20 minutes. What's the deal man?!

Drive through is so slow! Stuck waiting 20 min with only one car ahead of me. Food is just typical Taco Bell.