I ordered the crispy chicken nuggets deluxe combo with NO substitutions plus the avocado chicken stacker. Tell me why I received the combo with the beef taco substituted for a chicken taco with sour cream added, a chicken chalupa instead of beef and the avocado ranch stacker was charged for extra chicken and had sour cream added...this came out to $21.26 rather than $16.38. Who are these employees to think they can just change an order up without notice. I won't be visiting this location again. read more

Taco Bell - Fast Food Near Me - Lacey, Washington

Breakfast. At 11:15am. Taco Bell doesn't have breakfast after 11am. They advertise to stoners. "Hey we're open late for munchies". And yet... How many stoners are up, dressed, cognizant, in their car, getting to the Taco Bell before 11am? AS IF THAT WEREN'T ENOUGH... Their sign out front...THEIR SIGN SAYS: "BREAKFAST" (See photo attached). WTF Taco Bell? WTF? read more

Taco Bell - Breakfast - Fast Food Near Me - Lacey, Washington

Ordered a chicken quesadilla meal, the quesadilla was fine, but the taco ended up being chicken too, which was not what I ordered, and only had 3 little pieces of chicken in it. I generally have a low level of expectation for Taco Bell, but this was a new one.. read more

Taco Bell - Chicken taco? - Fast Food Near Me - Lacey, Washington

The Groupon is a bit scammy. We have enjoyed their breakfast burritos in the past so we bought a $12 Groupon worth $30 of food think we could spread it out over time. When I walked in to order two burritos with it, I was told coupons can only be used with a $30 minimum purchase, so I begrudgingly ordered more food. When it came time to show them the QR code on my phone, I was told only printed versions of Groupons were accepted, not digital. The cashier then proceeded to communicate via a translation app on his phone (Spanish to English) that "it was ok, I could just pay the full price anyways.". I said "no thank you" and left, hungry and frustrated. So if you want to use your Groupon here, I suggest you call the 90's and ask for your printer back. Might as well print out some Mapquest directions to the Martin Way location while you're at it. read more

There are worse drive through eateries in the area. I avoid the beef normally and the chicken hasn't presented any dietary issues for me. in the around 10 years I've been in the area they've gotten exactly one order wrong and also fixed it for me. not too shabby at all. :-) read more

Burritos built to standard, super fast order to receive time, and it looked the like the crew was actually having fun from my vantage point in the drive-thru. Excellent service and friendliness from folks pushing Mexican food through a window. Seems like Taco Bell franchises are on their way up! read more

Literally how do you fuck up a food order so badly. It's 1 in the morning and you have 3 workers and literally 1 other person in line. A $40 dollar order and we have items missing and meat on items that we requested to not have meat on and are completely inedible. Literally embarrassing lol. read more

Was turned away because I was on a motorcycle. Which I know is a load because I've order there before on it. I turn my engine off every time I go through a drive thru so I don't know what this places problem was but it was pretty unprofessional. read more

The people here are good at there job and asked if I wanted items that I was never offered at other Taco Bell's. Then the dude at the window was really cool and actual a decent human being. read more

Great prices good food. Good customer service Always on point no screw ups in the drive thru The location has good seating nice tables My burrito had barely any beans this time. read more

Taco Bell - Lacking beans this is how far down I had to bite to get to the beans - Fast Food Near Me - Lacey, Washington

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Called to make sure the drive through was still open since all the others seem to be closing earlier. The dude that answered not only seemed to not care I had just waited 20 mins in line at another to get turned away but said were probably going to run out of beef before you get here and I'm not going to put another one down. And I asked but you do have beef? And he said yeah for now.. Very un enthusiastic to help a customer read more

Cashier did not input the proper amount received and then when I asked her for change she said "oh, did you want it back!?! Ripping people off! While it may be change, it adds up and what are you teaching other kids. Our family won't be going back and we will tell everyone about how they steal from customers read more

Great service with pleasant personnel! Appreciate quick service & accurate order! Thanks for all you do.

Check you receipts. They are adding a donation fee to your order for the " Tacobell Foundation". I went to the drive thru and my total was more at the window so I checked my receipt and there was a donation fee I did not approve. Even if it's $1, $2 or $5 money it's money and nobody is gonna be doing that smart s%#^* to people without their permission!!!! read more

I have been coming here forever, since it was a TB/Pizza Hut combo.. never have I dealt with such disrespectful people until a couple weeks ago. I got my order and checked it at the window, they got it wrong and argued with me, I showed them everything in the bag and after minutes of going back and forth, they made the food item and gave it to us, the heavy set white lady from the kitchen shoved the bag out the window aggressively and yelled "now leave". The other two workers were giggling and I just drive off. Completely I provoked, I wasn't being a Karen, simply just wanted my order to be corrected. Disappointed in the unprofessional service. read more

I've never really had a problem with Taco Bell, until now. I was feeling hungry and decided to go to Taco Bell for a quick munchie craving. I ordered a couple chicken supreme chalupas to go. Once I got my food, I went home and began to stuff my face lol. First bite I was really disappointed. The chalupa shell was stiff and stale like it's been expired. It hurt my gums when I tried to chew it. The chicken was cold like they've been set out way too long. Veggies weren't bad though. I'm hoping this was only a rare glitch. There's going to be a new Taco Bell that's closer to my home, so I'll see how it turns out. read more

Pathetic place!! Walked in at 9:21 pm and wanted to order a pizza. (Co branded as Taco Bell Pizza Hut.) we were told they aren't making any more pizzas! Mind you they are open until 2am. By the way the employees need to learn how to greet the customers! We just got stared at like we were an inconvenience! read more

starving and wont serve us just because we dont have a car. we walked all the way over here with money for nothing but "sorry cant serve people on foot". okay. rules are rules. but that co fused me to deny business to (about to) paying customers because we walked through the drive thru because we didnt have my car. read more

I've always had very positive experiences at this Taco Bell! Food is always accurate, never missing items and overall good customer service and polite workers and quick wait times! My only complaint I wanted to point out is every once in a while if I order the chips and cheese or taco salad, the chips or the taco salad shell has a bitter gross taste to it. Almost like old oil is being used to fry them or something? It's only happened 3-4 times but I just ordered a salad and crunched up the shell in the salad and every bite of it I'm tasting the bitter gross taste of the shell! Please fix this! read more

The Steak Nachos are a joke. Good thing they put double steak on, so I had two pieces, not just one. Soft taco was cold. Asked for it to eat here. They made it to go. Asked for extra cheese and lots of onions. Guess he didn't hear that part. Very sad. Back to the Martin way Taco Bell. read more

It never fails, my order is the same every time and they seem to mess up the simple things. The same Hispanic girl that take my order seems to be the root. If she takes the order and takes my money I know without a doubt that she will not add sour cream or she will neglect to add the creamy jalapeno read more

I'm never eating here again.... they throw things around and the kitchen is a mess! Every time I order a quesadilla I get more lettuce then cheese, which is unfortunate since I can't eat lettuce. I try time after time and they can't seem to learn how to maintain a clean working environment. read more

Lacey, WA Taco Bell on Yelm/College street. 4th time going to TB and they still can't make a supreme taco correctly. I decided to park and check just incase and yup! I paid extra for supreme again with plain tacos. Cmon. Whoever the owner is, is banking off the people's extra money that they're not getting what they pay for. Went inside to get my order redone, yet again, it still wasn't remade correctly. This is a new establishment and you can't even make tacos correctly? Such a disappointment to have this new addition to Lacey. Very disappointed! If I could give it negative stars I would. Wouldn't recommend anyone go through the drive through unless you have a smart car read more

The night crew here has much better customer service & the food is never f**ked up. I'm not coming here for the day time again since they over charged me, didn't read back my order & made me wait 15 minutes just for half my order to be dry as fu*k. Make the calories worth it and stick to night time munchies only! Lol read more

This Taco Bell is not as good as the Westside one but they do make me my food and I appreciate them for this. Order smart (veggie) and you can't go wrong. I do not eat this meat, scary. Please make sure they give you enough hot sauce before they shoo you away! read more

Many times I have given this store a chance. After tonight I'm done. I drive a long ways, only to get 1 sauce packet, a chicken quesadilla with no meat, and a burrito only half filled. read more

My order is NEVER correct. And wtf with NO CHEESE in the CHEESE Quesalupa??? TWICE! And if you ask them about it, boy do they get upset o.O

This location never lets me down. Usually in around 9. Always neat food and good service. Taco bell is also vegetarian friendly.

After having a NOT so good experience at the location on Martin Way, we came to the location on Pac Ave we were greeted immediately. Our order was taken right away by Zack. He has a bubbly personality which made it all better! read more

The fancier of the taco bell locations, but also the slowest location. The drive thru is a mess as far as vehicles trying to get to it and avoid blocking cars in their parking stalls. read more

I went here a couple of times and really enjoy my Taco "Smell" when I'm not eating healthy. I had fair experiences the first couple of times but now refuse to order here. I waited for 15 minutes for my food because they accidentally bumped my order. Understandable mistake, but then they took another 7 minutes to prepare 2 chili cheese burritos with nacho cheese and sour cream. What is the worst part is they then were whispering in the back on how to mess with my food. At this point I got my food, threw it in the trash and went to Carl's Jr for a delicious burger made within 2 minutes. read more

Ate here today and plenty of times in the past and I have to say; these guys are so greedy. Why would you ask multiple customers if they want sour cream, extra sour cream, or extra meat on whatever they order? I find it to be very unprofessional and uncivilized. Oh don't tell me, "It's business" or "It helps with sale". The point of a business is to serve people and provide them happiness; not take an extra $0.25 out of there wallets just so you can "upsell". I've been to this store plenty of times during rush hours and I would hear the workers handling the cash register here just constantly harass their customers by asking if they would like to add sour cream on their meals. Like what the hell? Watch these guys who see this review act like the victim here. Typical. I've been to the Taco Bell off Martin Way E. (near the Regal movie theater) and they are all classy, well-respected, and they never ask you if you would like sour cream. It's not a thing for them. They don't care about upselling because they are all professional and care about making a customer happy rather than getting money out of their pockets. Unprofessional business practice. Anyone reading this review; DO NOT go to this Taco Bell. I feel so bad for the workers here. I'm pretty sure the person serving me a couple days ago was this Asian (or Hispanic; could not tell) guy and I overheard him getting yelled at by someone in the kitchen for not upselling. If that guy who served me, or anyone who served me, is reading this; I applaud you. I don't know how you can stand this bad and unprofessional method of business. My tip for you Taco Bell workers at Pacific Ave.; get a job in pizza delivery. Because it is easy, you get to drive to different locations, and they tip. Plus I worked at a local pizza store in Olympia before and they did not care about upselling. read more

It took 20 minutes in drive thru for me to receive my order. The family wanted something quick for a Friday night dinner. I am not a fan of fast food in the first place. For the price I paid we could have went to a restaurant and had a better meal. read more