Hours of operation need to be updated and accurate. Especially on weekends. Sad management.

Do not recommend this location AT ALL. Ordered online, everything went through and arrived to pick up 15 minutes later. Nothing is at the online pick up station so I wait for 5 minutes at the counter before someone asks me if I need help. Tell them I have an online order. They can't find it. I show them my phone and right as I turn it it says my order is ready. They don't have my order in the system. They ask me over and over again if I ordered from the correct location. I tell them the address and they're still confused. I was hoping they would just start the order but they go to to the back and talk for a bit that another girl comes out to take pictures of my order. I had a few items modified so I knew they would get it wrong even though it's all displayed there. They can't look up my order through the order number so they go to make my order, only to be left waiting for 25 minutes before returning with my order, but not before making two walk in customers orders first. Then they give me bag and walk away before I tell them I had drinks with my order and 2 minutes later they see me standing at the counter and ask me if I need help like I wasn't there for almost an hour. Tell them I had 2 drinks and they're like oh yeah here you go and give me the cups and walk away. A quick online order and pick up turned into a 30 minute wait in store for an order that wasn't even made correctly. Ordered 2 burritos with EASY rice and they took that as extra rice and that's almost all my burritos were. Had like 3 crunchy tacos and they were super flat with like a pinch of beef lettuce and cheese. I decided I refuse to pay for this but since I already paid online I went through the app and told them I want a refund and to contact me. Nothing for a week. Contacted them again and that day they refund me $7.98 of my $25.98 total. I was dissatisfied with the entire order not just $7.98 worth. Still haven't gotten my full refund and still haven't been contacted. I was very patient and understanding of the order debacle and the employees just looked like I was the bane of their existence or I was making it up. No apology or acknowledgment of me being in a bad ordering situation or urgency to make up for my experience. I know it's not their fault if my order doesn't go through on the app but I did everything correctly on my end and still got shafted and the employees thought nothing of it and instead prioritized everyone else ahead of me and my my food incorrectly. Taco Bell's customer service through the app had been a joke and the location as well was not very welcoming or friendly or apathetic to my order not existing. I love Taco Bell and this location is literally 5 minutes away from me but now I can't go in fear of bad service and bad food. Not threatening to never come here again, cuz who cares about that, but I literally refuse to come back to a fast food spot I love because there's no way I'm risking this non sense happening again. Thanks Kyle Taco Bell. read more

Although I do love Taco Bell food, the service leaves a lot to be desired. I went through the drive through to place my order and was told I could only order a Bild your own Cravings Box through the app. So I said okay, I'll pull into a parking spot and order which I did. Then I went inside to ask if I could sub nacho fries for the chips and cheese that came in the box and was told it would be an upcharge. I said I would be happy to pay the upcharge but had already paid for the online order via credit card. Then they said they would have to charge me for a separate order of nacho fries. Unacceptable. read more

Always short staffed resulting in long waits and food that was rushed to be put together. No one likes tacos that are barely filled, and cinnamon twists with no cinnamon sugar on them.... I understand it's fast food but just to another location. read more

I had an issue with my Uber order I called and Jesse was able to help me find a solution even though they weren't the problem. Great service. Food was good too. read more

Was just at Taco Bell for the Fourth of July oh man we go here a lot and u would think these kids and the guy at the drive through would get tired of constantly having people but they give out great service. There's one guy in particular that they have running out tonight that really shows others what working hard looks like. It was outstanding. They had this guy running inside and outside. I hope he's getting paid well ! & guy at the drive through I see u there every night I hope u are well & it's nice to see u so often. read more

If u want to wait 56 minutes for food, go here. I'm not even joking, me along with the whole restaurant waited hour+ for food. Everyone started asking for a manager. One lady was so upset she was getting loud and we were in agreement with her. The manager comes out and says the previous morning shift didn't set him up right. Hard to believe. To be honest it's like that every time I go and I end up leaving. read more

Waited over 20 minutes in line just for it to be our turn to order only for them to tell us they aren't taking anymore orders. I understand being short staffed but at least have a reasonable opening/closing schedule. Not just shut down with the excuse that everyone has to get home at random times. (This has happened to us on multiple occasions and random times) This place definitely needs better management. And a new schedule. read more

They close early a lot due to being short staffed which is understandable. But anytime I try to call and confirm their hours for the night they do not pick up the phone. This location also always runs out of chips at night read more

Yum! Food was hot and good! Service was wonderful and kind!

The lines here are always long so I assumed maybe it has decent food (for Taco Bell). I honestly don't know if that's the case because we went in to order and twenty minutes later still didn't have food. They don't have anyone manning the counter inside instead there is a computer set up to order your own food. Staff was rude to customers. read more

this place is a joke. Have never had issue with staff before but Friday evening around 6pm the staff was on another level of stupid. Waited 30+ minutes for an online order placed just for it to not even be close to them starting to make it. When I told an employee I wanted a refund he laughed and walked away. One worker was nice and issued the refund but other than that it was ridiculous. Excluding the guy who issued the refund they seem brain dead and I'm surprised can even function in everyday life. read more

They did a great job and got my food fast. Always friendly and they make sure I get all my sauces. Will keep coming to this Taco Bell read more

Thought I got a receipt but I forgot so here my review . Every time I go they always take care of me and make sure my order is done fast and correct and always give me the right amount of sauce I need for my order which is really important thank you guys keep up the good work ! read more

Definitely not a fast food establishment. Came here for a quick lunch break and ended up waiting 25 mins for my dine in order. The place was pretty dirty to, and it looked as though none of the tables had been wiped down. Also no ice in the ice machine... read more

Consistently hates their customers - the last time I went to this location, I ordered online and paid online, then went directly over to the store, only to find out they close three hours earlier than it shows online. When I asked about my order, they only shrugged their shoulders and walked off. Two months later, I try again. Ordered and paid online, requesting to pick up order inside the restaurant. Walk up to the door only to have them lock it in my face. Waited 25 minutes in the drive-through line and asked why that had happened. The guy looked at me, closed the window, put my bag together (without part of the order), thrust it out at me without saying a word, then walked off. Could not get his attention about the incomplete order, and certainly could not go inside to ask about it. read more

If I could give zero stars I would. Waited for ten minutes to try and place an order then got refused service because it was 6 on the dot. Mind you I was there at 5:50pm. Don't go here!!!! Bad customer service!!!!! read more

My husband loves Taco Bell, so I agreed to eat here. Big MISTAKE!! The food was ordinary food from Taco Bell. He got the cinnamon twists and they tasted like the oil it was cooked in. Everything was cooked in the same oil! Nasty! We will never go back. read more

Terrible customer service, we waited in line for 30 minutes just for them to tell us they closed early.

0 stars, took 30 min or more in the drive through & received my food COLD and my bag was all wet from the bottom where y'all put the food & drinks in the same place!! read more

Went through drive-through waited in line for 25 min and received the wrong order. I tried calling but of course the phone is buzzy so I l sure they have it off of the hook. There were 4 people standing the window. The manager was playing with a screw driver and no one offered an apology for the long wait. Unacceptable!! read more

Took me 40 minutes to go through the drive-thru I arrived on a Sunday at 9:50pm & got out at 10:30pm. 30 minutes to make it 5 cars to order then 10 minutes to get my food. Managers need to know what's going on because this is uncalled for for a fast food restaurant. read more

THEY BURNT MY FOOD theis is my first time getting a burnt food. I have been to other restaurant and their food was never in my life burned but theis place had to do it. the chef chould have made it again but they give it to me I would. not come to theis place if you want your food to be burnt then come. I would go to other place of Taco Bell. read more

Taco Bell - Chicken Quesadilla - Fast Food Near Me - Kyle, Texas

This "fast food" joint is far from fast. This is our 3rd time here and every time it took us 30+ minutes to receive our carry out order. I know it's our fault for giving this establishment more than one try, but we gave it another shot and we're disappoint like the times before. It's not overly crowded, but seems the problems are in the lack of urgency in the employees. Will not come back again. read more

went to get food in a pouring rain storm on 6/27/22 sound 5:15pm ordered my food, as I drove up to the window to pay; the electricity went out. They informed me that there computer just shut down and there was no way for me to pay them. So they handed me my food and said IT'S FREE we made your order not your fault. they were awesome. I totally got blessed. read more

I have been going to this Taco Bell for three years. I recently got food poisoning from this location. I have been ordering their vegetarian options... which worries me how I received food poisoning from this location. read more

Arrived 30 minutes before close. First thing out of the speaker box before I order was " we are NOT accepting CASH" I asked why and they said their manager was counting the drawer... they close at 2 and they are not accepting cash? They did allow (emphasis on the ALLOW) me to pay cash for my order. When I gave the cashier $15 they made me feel like I ruined their night. When I tried to speak to the employee that handed me the food he was wearing headphones and had to take them out for me to speak to him... I finally got home after feeling like I did something wrong by ordering food and paying cash at Taco Bell my order was wrong. So I had to go back to Taco Bell to get the order fixed... Not pleased read more

One star because of association with Grubhub. They never delivered my order but managed to take my money. Used Door Dash for a place next door and received my order in 15 minutes. Like my Taco Bell but you now have ticked off customers. Rethink your business partners. read more

Specifically made a yelp account for this review. Recently moved to the area and wanted to check out the Taco Bell Ordered 3 tacos and some idiot forgot to put MEAT on them ;course I'm not going to see that until I get all the way home so now I've got three shells full of lettuce. So Taco Bell Employees and managers: I've never worked at Taco Bell or any tex-mex restaurant but even I know the base ingredients, so here's a quick guide you clearly need. Step one: SHELL STEP TWO: MEAT! You know ,the main ingredient. Step three: everything else Will not be coming back. read more

Waited in drive thru for 45 mins for my order. Screwed up order completely and was missing 4 tacos. I think they hired the kids that got fired from BK down the street. Unbelievably slow and rude. read more

This is my second time eating here with disappointment. Ordered 2 bean and cheese burritos and that was it. They decided it needed rice. I hate rice. No even a little bit sorry. You either enjoy rice or you don't. I do not. I am just lit. read more

The wait at the drive thru was 15 mins. When I made it to the speaker it was 7 minutes before I was acknowledged., with simply thank you for the wait. I get to the window and they want to charge me for the wrong food. But hey at least I was told thank you. read more

It took a long time to get our food. Everyone in the restaurant was waiting and mad. There was a man sitting by the the door telling everyone if you plan on waiting more then 45 mins you should go somewhere else. Very very dirty in the lobby and not stocked. Instead of the front counter guy cleaning and stalking he was standing there. Customers were mad and yelling at the manager read more

Worst service ever! I am trying to be understanding of short staff but this is too much. A few days ago they messed up my order and the manager I spoke to was apologetic and offered to replace it. Went tonite, got to drive thru prior to 8:30 pm and the line was long. I called to see if they were taking orders inside and they were not. Finally get to the speaker at 8:59 pm and they tell me they are no longer taking orders because they close at 9! I told them I had been in line since before 8:30 and after some discussion I asked for a regional manager to contact. They said they don't give out that information. As I drove away I called and asked what the manager on duty's name was. They hing up on me. Called back and asked again and was finally told it was Samantha. Then I was told if I called back and harassed them they would call the police, to which I responded please do call the police as I am not harassing you, just trying to get info. I am fuming and there is no reason for that. I will be calling their customer service line tomorrow. read more

Seriously the worst Taco Bell ever. I understand that Taco Bell isn't high quality food, but this location consistently brings it to a new low. Every time I've been there the food is cold or barely warm, the cheese on the gordita crunch is never melted, and they frequently forget to put all of the Taco ingredients on the tacos. Even my Cinnabon delights were cold! Like straight out of the fridge kind of cold. It's got to be a problem with their equipment because I refuse to believe that every employee there intentionally doesn't fully cook any of the food. I give up on you Kyle Taco Bell, thanks a lot. read more

open up the inside for doordashers and any food delivery please! drive thru slow as dirt i get that people dont wanna work but others are working read more

Terrible service, after waiting in line for much longer than average, my entire order was wrong. Meanwhile a few staff members were just hanging out rather than working. And these people want to be paid $15 an hour? Please learn how to get a basic order right, you don't even deserve minimum wage. read more

This store said only that it closed at 12am. Me and my boyfriend got the 45mins before closing and the line didn't move for 43 mins and when the car in front of me got to the speaker they sat there for 2 minutes ordering and another 2 minutes just sitting there with no cars in front of them ( I'm assuming the worker told them to waste some time so they didn't have to work on anymore orders. So when we got to the speaker at 12:01am they told us they weren't gonna take our order! This is ridiculous! If they knew they weren't gonna take more orders they should've sent someone out there to tell us that they were gonna stop instead of wasting all of our time! This Taco Bell always has huge lines and should've been expecting something like this happening. Especially after memorial day weekend everyone is gonna want something late at night. And not to mention the Taco Bell in buda was rejecting customers an hour before close! This whole night was ridiculous from all Taco Bell's! read more

I am looking at the hours that they are open now (Photo attached). "Stores closed" is what I was just told about an hour before closing. They have forgotten food multiple times before but this is a new for this below average store. Total bs. Come here and risk, cold food, attitude, lies, and most likely getting screwed. read more

Worst taco bell I've ever been to. Wish I could give negative stars. They consistently get my order incorrect and sometimes experience waits of over 30 minutes for my food after its ordered. I don't have any idea what they are doing back there ,but let's get serious. Making tacos on a line isn't that hard. read more