Got my food, but didn't get my dam cheesy roll up and there ended up being a hair. And possibly a pubic hair on my gordita crunch and the service lady who was doing the drive-through was a complete bitch. read more

Taco Bell has gotten themselves 180° from original menu. In fact rival Taco Casa is serving exactly the items Taco Bell made famous. Taco Bell's current selections are designed around the latest concoction of undesirable leftover meat cuts pressed into something they can buy cheap and sell high. Even their taco shells are so thin they fall apart when picked up. Nothing even remotely resembling Mexican food on menus these days. Hudson Oaks location is typical of their other DFW locations. Staffed by people who mostly hate their job and let it be known. Hit or miss if order will be intact or just packets of crushed shells mixed with lab made fillings. Wish they would return to their simple 70-80s menu. Then we would consider then all day not just after 11:00 pm like now. They are often only choice hence we go their. read more

I love Taco Bell, I feel like that I eat there so much that I make the company millions of dollars . Taco Bell is my comfort food restaurant. When I'm feeling down or just had a rough day the moment I eat the food here it just makes it a bit better. The only thing I don't like about it is about %25 of the time I do order my usual there; it'll have something I specifically requested to not be on it be on it. Unlike most people though I get too nervous to ask them if they can remake it without it even though everyone who works there look and are extremely nice. read more

Watched 3 employees smoking outside. They walk inside when they see us pulling up. I obviously don't want my food to smell of whatever they were smoking. So I asked them if they were smoking when I get to the intercom. The guy laughs and says no. I asked are you lying he still said no lol. I watched the smoke come out is his mouth preciously when pulling up. So I left. Guess I wont be eating dinner tonight. Once again my Taco Bell cravings have been unsatisfied due to negligent workers. Just unsanitary and gross. I know it's Taco Bell so the standards are already low with the food and hiring process but come on still gross. read more

Hey Izzy in the back of the house. Thank you so much for making my bean burritos perfect! I get extra beans, onion and sauce, which he meticulously rolls every single time. Thank you for taking pride in what you do! I rarely go to any other fast food places so it means a lot to see people taking pride in what they do. The cashier nailed the annunciation of my name. Everyone was smiling. Last week I walked it and the place was so clean. I see you guys! I see you, please keep it up we need this. Xoxo read more

Ashton was helpful and hardworking! It was clean and the food was delicious and FAST!

Pulled up to the drive thru tonight, this is how it went. "HI YOU CAN WAIT IN LINE AND HOPE TO GOD WE HAVE ANY FOOD LEFT WHEN YOU GET TO THE WINDOW"... at 11:10pm.. I've lived in Hudson Oaks since this place existed and this last year it has gone to trash. Food Quality, Customer Service, and Accuracy is gone! Avoid at all cost!! read more

Food took a long time to prepare and was cold when i got it.Most of the items in the drink machine did not work.I did not receive a drink cup when i ordered and had to wait.This place needs adult supervision it seems.One guy seemed to be running around doing all the work.I would said staff needs training and motivation.Food was terrible. read more

The guy at the window was just very rude and we could clearly tell he was having a bad day. Not very much customer interaction and didnt even say a "you're welcome" when I said thank you. I would suggest you not to let your bad day affect someone else's day. read more

Very rushing. Doesn't take the time to make sure your order is right. I asked for lettuce and cheese on the #8, only gave me cheese, and did not give me the right sauce. Just handed the bag to me in a blink of a eye and isn't the best customer service. read more

If you want to be yelled at because THEY gave YOU the wrong food, this is a great place for you to visit. I went through the drive through and nothing was right. When I called to ask for a refund they told me that all they could do was remake it. Dawg, I left I don't want you to remake it I WANT A REFUND! And if you're gonna talk crap about your customers, mute the phone. read more

we've been waiting for 25 minutes and some have been waiting for 40 minutes for dine in. they only seem to care about drive thru ord

Rating -1 My husband took me to Taco Bell @ 6:49 pm 5/12/23 located 2930 ft worth hwy Hudson Oaks which had no other customers inside as we we're looking up at the menu someone said you order at kiosk which was behind us when my husband asked about a receipt she (manager which refused to give her name) said she thinks it's emailed which he will not give info as such & he asked for someone to ring us up on the register which was on the counter & her/no name given said they couldn't do that he replied you have 3 employees standing around & not one can help she manager no name would not even walk out to counter & address this instead she preceding to use profanity words like hell, GD was used several times referring to us & I asked for her full name which she said I don't have to give it to you & we asked other employees standing near her was she the manager or not & they said yes! I said I cannot believe you being manager speaking profanity to customers would do such a thing! My husband noticed a worker sitting at a table In corner & asked her if that was the manager & for her name . The worker screamed they don't have to tell us anything!! Bottom line for seniors or people of age maybe this store is not deserving of anyone's business unless you don't mind giving up inside ordering with no paper receipt & being refused manager name if you have a problem! As we we're leaving I took a pic of the door to get store number & then the rude worker opened door said don't take pic of a minor which she said she was I replied no pic of anyone was taken ! She went back in & as we looked all 4 employees were at door then the one not on duty we guessed proceeded to shoot us the bird! We were in shock upset & really this is putting it mildly how they sounded! The worker with headset on working the window even seemed shocked at what happened! I hope whoever owns that location & over staff takes this serious! read more

Great service always here. Inside always clean and great value menu selection! Certainly not award winning Mexican food but always consistent. read more

If don't mind the occasional roach crawling out of your to go bag then it's not too bad.

This is simply the finest Mexican Cuisine anyone could acquire. I've traveled the world and have yet to find a finer eating establishment than this one. Their nacho fries are exquisite, and the nacho cheese sauce that accompanies said nacho fries are ravishing, nor Romeo or Juilet would make a better pair. My final conclusion on this Taco Bell establishment is 5/5. I have been partaking of their food for many moons, they have yet to cause me any discommode. read more

I ordered online and mistakingly hit pick up through drive through instead of in store, when I arrived the drive through line was all the way around the building. I went inside to see if I could pick up my order and not a single person even acknowledged that I was standing at the counter, I understand being busy but several workers looked straight at me a few times and didn't say a word. This wouldn't be that much of an issue except other locations let me come inside and pick up my order. Customer service needs work here read more

Placed an order of a taco and pinto and cheese. Tell me why I order a pinto and cheese and you can't put a spoon in my bag. You had one job.

The food was good, but the past few times I have been to the Hudson Oaks location (2930 Fort Worth Hwy, Hudson Oaks, TX 76087) there have been three employees who seem to be involved in some kind of relationship. This is fine, except for the fact that they tend to go outside a lot and discuss their personal issues in front of the store. This group of employees consist of a lady with pink hair (possibly a manager) and a young man and girl. I'm not sure if the young man is an employee or the girl's boyfriend, but I have seen him there every time I go in. There were a couple of times that I went inside the store to eat, and this young man was laying down in the booth seats attempting to sleep. I know people can be going through hard times, but I don't think it is fair that the other employees who are doing their jobs have to cover for these three (possibly only two) employees when they decide to air out the dirty laundry in front of the store. read more

This place gave us burrito Supremes and Tacos with no meat in there hardly terrible will never go their again read more

Today I stopped by and ordered 6 crispy tacos, when I got home none of my tacos had lettuce. This was my first time eating Taco Bell this year and it would be my last time. read more

Terrible terrible terrible. I'm not sure how you can mess up a beef and bean burrito, but they manage. I have absolutely nothing positive to say about eating here. The beans were both cold and dry. The tortilla was cold and dry. The meat sauce, well there was a tiny glob at one end of the burrito. I had trouble finding "meat". Just stay away. read more

I found hair in my food, and have gotten food poisoning from there four times. You would think i learned my lesson by now, sorry taco bell!

Go to the location a few times a year. Never had any issues, they're always friendly and my order has always been correct. There's almost always a line but they move quick. read more

They have some of the best tacos in all the land. Me and my family go there almost every week to enjoy some of their tacos.