The worker here just gave me a military discount! I didn't even tell him, he saw it on my card. Awesome :D The food is well, it's taco bell. The bathrooms are smelly and gross. They barely wipe the tables with the dirty rag they use. BUT at least they are nice. Right? read more

This taco Bell was a pretty good place although it's really busy because its next to Fort Meade. Had to wait a little bit for drive thru, about 5 to 10 minutes. The young lady taking my order must have been deaf because I had to repeat my order several times. As far as I'm concerned its typical service at a fast food place. Nothing spectacular about anything regarding this place. read more

Taco Bell - Fast Food Near Me - Hanover, Maryland

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Dude this place has no respect. I heard people yelling in the kitchen about making taco packs. A place that serves tacos. They couldn't get our order right the first time. That's fine I get it. So we waited outside. The person bringing us food didn't acknowledge my family by simply saying hello or asking if we need anything else. Then he pulls his pants up after handing us food and listening to music on his headphones. Terrible. Where is the management involved? read more

The store manager "John" is rude and unprofessional. The worse Taco Bell I've ever gone.

My husband and I alive in Ellicott City and our Daughter and Son in Law live in Hanover and we frequent Taco Bell quite often. We want to give a shout out to Ms Monica and the night crew for always serving us food that looks like they made it for them selves! Made with care and sooooo polite! We even go there during the day and it is the same way! Keep up the good job and we are your customers for life! For god sake give those excellent workers a raise!! I'm sure they deserve it! Thank you! read more

I have always been a fan of Taco Bell, their menu is definitely a good bang for your buck. This one how ever, when my boyfriend and I went, took 15+ minutes (we stopped keeping count after that and just accepted it would be a while) to get our food; which for fast food is almost unheard of, hints the word FAST in FAST food. When the long awaited nommy goodness was presented, they only got half the order and guess who didn't get dinner tonight? Me. Needless to say I didn't want to wait another 15 plus minutes for the forgotten order, so we left and I wound up finding an alternative meal. Not going back. Ever. read more

Service continues to be the number 1 problem with this location. Workers don't seem to care and management is either absent or complacent. It almost seems like they perform poorly on purpose. If you question the service, they don't apologize or attempt to assist you. On nights were the drive-thru is the only thing open, I consistently see more people leave than those that get service. Shame since this is one of the few places open for those military on different schedules. Food is just the same as every other taco bell. read more

Horrible experience yet again! Got a triple crunch wrap box black beans instead of meat. Both tacos had meat and the crunch wrap had meat inside!!!!!!!! They mess up very often an instead of being apologetic they want to argue you down! Customer service is zero. Cleanliness of the establishment is zero. Wouldn't be surprised if they don't even wash their hands after dealing with trash, using the bathroom etc. My wife called to inform them of the mess up and to see what they could do for us and the young lady proceeded to argue with her. We went back to get our refund and the gentleman acted as if he was going to lock the door at 9:19 and they close at 10. I would give names but apparently they give out fake names. Whatever. I don't even write reviews so for me to do it you know I'm pissed!!!! Taco Bell is normally an easy VEGAN option but not this location!!!!! Never coming back again and I'm posting this everywhere along with the picture! WORST! read more

Taco Bell - Fast Food Near Me - Hanover, Maryland

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Buyers beware. The menu on this place does not match the national menu from its website. For one, it does not have the value menu. For two, they don't offer the party pack. It is a rip-off. For there, they offer a much higher price on family package.This is false advertisement. I will be reporting it to FCC. read more

I know it's not authentic Mexican food but it IS Authentic American Mexican food and I Love IT. I don't care how many times y'all mess up my order, I will continue to come back for more I'm a T-Beller for life! I've been eating Taco Bell for about 20yrs. read more

This is about the ridiculous wait time and not the food since I'm still waiting for that. I'm not a huge junk food eater but, on occasion, I indulge. Growing up I'm sure my friends and I kept the Taco Bell in our neighborhood in business and it's still my go-to junk food craving. I've used the drive thru at this location a few times and it's always slow so tonight I came inside thinking it would be faster. I'm sure that this is the first time in my life I've waited 40 minutes for food at any fast food joint EVER. I'm not even sure what the problem is...the workers were all on task...nobody was standing around. Apparently they are short staffed but this is freaking ridiculous! When you know that wait times will be longer than usual you need to alert customers before they order and let them choose whether they want to wait. The only reason I'm still here is because I'm too tired to go anywhere else and the thought of going home to cook at this point pisses me off. This better be the best food ever!! This is my last visit to this location and I'll be shooting a note to the corporate office about this foolishness. In the time it's taking to get my food I could've gone to the grocery store and shopped for all the ingredients needed for my nachos and burrito and gone home and cooked them. read more

Forgot that I already reviewed this place, but must say again: service with a smile! I have rarely if ever gotten such great service from a fast-food place, but this location is amazing! I guess that's why it's always packed though. Seriously needs better drive-through times, but a minor concern. Keep[ up the good work! read more

I go to this location quite a bit, lines can be long depending on what time of the day you go but food itself is fine. Im not gonna nit pick it because its Taco Bell and i've been to worse locations than this one. They get my food right and i've never had to go back in to complain so ‍ good for a quick fix, sometimes the slush machines don't work though and they try to mix flavors when they run out so I recommend just skipping out on the slushy. read more

I don't think it's rocket science to follow the order given and when they ask you "is it correct on the screen" and it does, but then you get home and the total order is messed up!!! Come on it's not hard to follow an order. It's even correct on the receipt. read more

I have to give this location props! Do not know if they are under new management or what, but the restaurant was clean and the young ladies working register and in the back were so pleasant and smiling! Means so much in my world!!! read more

Yo I can't stand these wannabe food critics and snobs! IT'S TACO BELL! Not gourmet TexMex. Quit crying about your food.. This location is pretty good. Food and service-wise. They honor their late hours service promise and offer a discount for military members from the nearby base. read more

Bear in mind, this is not a review of the chain as a whole, but of this particular location. It is the worst location of Taco Bell that I have ever visited in my life. My primary complaint is that the beans taste as if they had been reconstituted from a powdered mix at least six years ago. As someone who does not eat meat, this substantially diminishes any value the place had to begin with. read more

Employees are very nice, but the food service sucks. I've ordered twice from here and got a crunch wrap and the new nacho crunch double stacker which comes with nacho cheese, ground beef, shredded cheese and lettuce. There was no nacho cheese whatsoever on either of my taco. If I pay for something I expect what to get what is being advertised. I will drive the extra 10-15 minutes to one in Elkridge I have never had a bad experience and nothing was ever missed on anything I have ever ordered. I thought I would give this place a second chance because there were different people working when I went in from the last time. But never again. read more

April 18, 2018- So my pregnant wife asked me to go to Taco Bell this morning. It was around 1:47 a.m. when I arrived and they had just turned off the lights. So I pulled around to order at the window since I still had until 2am before they officially closed. There was a white Hyundai camped out collecting a big order. My wife just wanted a beef Mexie melt. So when the white car pulled off, the woman working the drive thru ran into what I'm guessing is the manager's office. So I blew the horn since I still had 8 or 9 minutes. Only response was a pair of big glasses and thick eyebrows mischievously peaking around the corner. At least come and tell me the stove is broke or you have no more beef or hell, that the person making tacos has decided to live mas and leave work early to run for the boarder... guess this is how you think outside the bun? Esta noche, yo quería Taco Bell but when I pulled up on some "Ding Dong! Tacos?" The boarder crew made like guacamole and dipped... long story short, food is good but late night service is nonexistent.. maybe next time you all can show up so I can at least give you a terrible for effort...? (STRIKES BELL- drops hammer) read more

I hate this Taco Bell! And I hate how it's the only one nearby. I'm new to Maryland and I've always been a fan of Taco Bell. Never in my 24 years of life have I ever experienced such disgusting food from Taco Bell. This locations food quality sucks so bad. Everytime I come here my tacos and chalupas are old hard and stale to the point of being inedible. They don't know how to make anything right. It's all due to the workers I'm sure and their attitudes. Also when I ask for a lot of fire sauce 3 times back to back that doesn't mean I only want 8 packets for my 10 orders of tacos! Smh. Seriously, if u want taco bell do not come here. read more

Let me first start by saying I love Taco Bell. However, my visit last night was the worst service I have EVER experienced. I went inside to order my food at about 9pm. I waited a while since I seen cars in the drive thru, but then people started receiving their orders that came after me. I asked the cashier, she went to check, supposedly, the order dropped off of the screen. There were two managers on the floor. Not to memtion, they all saw me standing there for an extended amount of time. I asked one of the managers what was going on, he acted like I had no right to ask him about my food. The customer service was the worst, I recommend the managers get a crash course in customer service and you fix you ordering syatem. I did not leave the establishment until 9:30pm. read more

I came and ordered a simple 4 frito burritos without fritos and found fritos in my burritos. They gave me the wrong sauce. I am now at home being way too hungry at 1am and I am very upset read more

Terrible customer service that is backed by poor management decisions. Until a customer pays for an order and is satisfied, then a restaurant needs to be flexible. If not, there are plenty of other businesses in this highly competitive area. read more

I've been meaning to contact their corporate office. It's not a service issue its just I love Taco Bell and this one is just simply gross. All the other places I have been to have been updated and remodeled and this one is absolutely disgusting. It's nothing the staff can do about it so this is not a reflection of them it's whoever own this location. I really cannot eat at this location until it's gutted. Take the month or so to get it looking decent! read more

It's a fast food restaurant not a 5 star restaurant people are way too picky on the service I believe for a fast food place...this place is very ideal to go to rather than the Wendy's and mcdonalds that have terrible service in the area. read more

If there was anything lower than a 1 I would give it to them. I have been here a countless amount of times and every time they have screwed up my order. But today was the final breaking point. My dad was out and ordered two burritos. Not only did they not GIVE me my order, they gave someone else's order. I am so annoyed at this establishment and this company that I will never return to this nor any taco bell. I don't hold a high standard for these places, but after the third time of orders being messed up, I'm done. read more

Absolutely horrible service. Tonight we placed an online order. Upon arriving home, we realized half of our order was missing. I called the location and was promptly informed that sorry nothing they can do as according to them the whole order was made. Again I explained that the whole order may in fact have been made but we weren't the ones to receive it. When I asked for the name of the manager on duty ...the line hung up. I attempted to call again 4 times with no answer. Clearly this isn't about a few dollars in lost food. It's about extremely poor customer service and simply no longer caring about the customers. read more

If you want a cold, sloppy, messed up order with half your food missing, this is the spot to be!

Sometimes at night the line gets really really long they should staff better if they know this is the case every night but other than that the food has never been bad and the staff is pretty nice to us. There is also an app you can preorder with - I would suggest you use it! read more

Sometimes the line can be super long and sometimes it's not, my food is usually always correct! I usually get 2 soft tacos and a chicken quesadilla with extra jalapeño sauce! Sometimes they don't pay attention to the extra sauce but when they do its perfect! read more

Food is good for what you can expect from Taco Bell. I've been here many times and the drive thru workers are always pleasant and make sure you get the ride food! Can't expect anything more! read more

So, I know that reviewing a fast food chain restaurant is a bit lame, but I must share my thoughts about our local Taco Bell. The employees here are always friendly and polite. They smile. They ask how you are doing. When you ask how they are doing, they say "Thanks for asking!". I sometimes feel like I just want to get out and hug them. Sure, sometimes there's a long wait in the drive-thru or something is slightly messed up on our order, but that happens anywhere. (Note: We do not go inside. It's a Taco Bell - it's depressing. We use the drive-thru consistently.) Also, perhaps it's just the area we live in, but they seem to hire people who really need to be hired. There used to be a girl there who had scars on her wrists.... she was super sweet, and I smiled as brightly as I could when she greeted me at the window. There was also a big, burly man with a tear tattoo under his eye, who was so polite and friendly. I wanted to adopt him. But I settled for a smile there too. Anyway. I love this Taco Bell and the people that work there. read more

I'm new to Severn area but I went inside and all I ordered was a shredded chicken burrito and some nachos, took like ten minutes. Not sure why though. The staff was cool but my food looked like crap when I finally got it out the bag. read more

Best place to wait in the drive thru for 40+ min to get only half the stuff you ordered so that you can sit in the drive thru line again for 40+ min. Not sure why the wait is so long for cold food with 1 car at te windo at 11pm. read more

Earlier today probably 1 hour ago I came here to get Mexican pizza and chalupa. The Mexican pizza was good but when I moved on to the chalupa I noticed that there was more lettuce than beef the worst part is was that the didnt ask me if I wanted beef or chicken they just gave me beef and it wasn't cooked all the way read more

Taco Bell - Fast Food Near Me - Hanover, Maryland

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This Tacobell has the slowest drive thru service I have ever experienced. It defeats the purpose of the fast food/drive thru when I spend just as long waiting in line as I would at a sit down restaurant. Maybe it's just slow when I go...who really knows. Also, the inside is extremely dirty and grimy. read more

Avoid this terrible place at all costs. This place is terrible. My friends and I went through the drive through late at night, looking to get some scrumptious Mexican eats, we ordered a plethora of items. Pulled up to the next window and paid. We paid in cash, and didn't even receive change or a receipt. The guy working there proceeded to ask me to back up so that it didn't set off some sensor by the window, and even said the manager said to do so, I complied to be kind, but then pulled back up since it did not make much sense at all. He hands me what I thought was our full order, which was missing a number of things we had ordered, including sauce we specifically asked for. The guy then said "I told you to wait and not pull up". Actually the worst customer service i've had at a drive through ever. Very rude and condescending for no reason. We didn't realize we didn't get a receipt nor some of our order till we got back home. The staff on duty seemed to have purposefully not given a proof of the order (receipt) to make it impossible to issue a formal complaint. Do not go here. It's a pitiful establishment that does not deserve business by any means. read more

I guess I was being unreasonable asking them to make items off their menu. The potato soft taco had a disgusting sauce, not the normal one I have had at every other taco bell. It tasted like BBQ or something. The service was like talking to a 8 year old as the had trouble understanding my order. I ordered everything off the menu no substitutions and even after they confirmed it twice they got it wrong. I am a fan if taco bell just not this one. Which sucks because it is the only one close to me. read more

It really depends on the day and the people working if you get good service or not. It was awful today. Not such a friendly guy working the register. I ordered a queserito... when I got it it had maybe three pieces of chicken and a ton of rice and cheese. Thank God we ate inside so I could take it back. It was a sad excuse for a queserito. They are soooo slow, it's sad. read more

My friend and I bought 24 tacos and 2 Baja blasts. Total was $31.12. We asked for fire sauce and received 9 packets. 9 packets isn't even enough for one 12pack box of tacos. And the tacos were cold. Fourth meal was a disaster! read more