Another dissatisfied customer. We were here for lunch on a Friday; something was wrong with the fryer so no fried items. They insist you use the kiosk instead of talking with a human, and when you do see a human they're on the phone with someone else. (They did relent when one elderly lady simply couldn't figure out the kiosk.) I'm sure this is efficient but it's impersonal and I don't like it. The kiosk does offer multiple options to customize your order, so we did, and then they didn't label the food so we didn't know whose was whose (we're vegetarians - we both got crunchwraps). At one point there were seven people waiting for food; it shouldn't take 45 minutes to get a lunch order at a fast food place. read more

Waste of money, do yourself a favor a go somewhere else! How gross, who wants to eat just tortilla?! read more

Taco Bell - Fast Food Near Me - Griffith, Indiana

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Ordered an hour before close after a concert, was nervous ordering so late and the quality of food. This was by far the best Taco Bell has ever tasted. read more

me and my good friend are very disappointed with the service that we got at this Taco Bell today. When I ask for no sour cream, I mean no sour cream. It isn't cold for let's shoot a load into a taco and make it taste Disgusting. tacos aren't even supposed to have sour cream on them in the first place. Also, why are my cinnamon stale when they literally come the bag? They taste really really soapy and also are sale. I should've just gotten Wendy's nearby. Don't go even if it's 3 AM and it's the only one open don't find another. also completely unrelated to this post. Their drive-through layout is very very weird and I have almost gotten stuck in it multiple times with my big car. You guys are also very weird with how you give out sauce one day give me a bag full of hot sauce but the next day you're barely giving me any cheese for my nacho fries thank you for your time and I hope that you seek help. read more

$30 for 12 tacos is crazy! May as well have went to a real taco place. Atleast I'd have gotten beans and rice and a drink with it wthhhh

It was just terrible the wait for our food was 20 minutes. My friend's food had beef instead of steak plus my cousin didn't even get her food so she had to go to the counter to get it. I guess reviews are so bad the ambiance was completely empty. We are never going back again. read more

Horrible customer service not only do they take a long time but no one acknowledges you. My son and I went in to order at the kiosk since no one is ever at the counter. He had a question and 3 people looked at him when he asked his question yet no one answered him. I had to go and get loud for someone to acknowledge our presence. Waited about 20 minutes for our order. Taco Bell is not that busy and if you have 8 employees they should not all be in the back. This location needs to be shut down. People act like they don't want to work, then don't. read more

terrible. They had no soft taco options on their door dash. then, we ordered beef tacos and burritos. guess what? turns out they had NO beef. what kind of taco place is out of beef!? anyhow, then our order arrives to us, and turns out they gave us sweet tea instead of regular. side not the Baja blast tastes so shizzy bizzy we could cry. we literally coulee done better with a Wendy's tomatonater. 0/10, couldn't even edge to this. I hate you Griffith Taco Bell. read more

The worst order I have received from a fast food restaurant. I'm a vegetarian and they decided to change my dietary decision for me. read more

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Update: This time the lady was super nice service was very good. The food looks and smells delicious instead of crappy and thrown together like before. I don't know who did what but it has been a lot better tonight! And they were only out of fries, probably because they are delicious! Every single time we come here something is always broken. They offered me water, pink lemonade, or orange juice! Then said they were out of mild sauce. Why did I even stop? The reason I never left a review was because I didn't want to leave a negative one. But geez..... They check your card, ask you for I.d. If you are using a card, then they are out of everything! And rude to boot. I give up. I guess the only time I can get a taco is from a different place. Ugh read more

Every single time I order through the app i am disappointed and annoyed. I am a skinny, but very hungry bitch and my order is always cancelled or picked up by their 3rd party delivery service and never received to me. I have gone through the drive through, but you think a bitch wants to pack her baby in the car at 10pm? no. So please do better with your app and delivery system..PLEASE. read more

The employees can't get the orders right they leave something out or just don't make the right food.

What the actual FU*K?!?!?!? I ordered food for pickup here and these guys missed like ALL of my order, so I pull around and these clowns hand me THIS as the rest of it!!! Who the hell would spend $30 for this garbage. Garbage staff, never going back. NEVER GO HERE!! 0 stars. read more

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The young ladies working the drive thru this evening were wonderful. Very polite and very thorough. I would recommend this location to anyone looking to get their Taco Bell on! read more

I'm disappointed. Not sure if covid caused this but I wouldn't think so. Went to the drive in and they had a sign. No steak and no fries. Ok I can live with that. So I asked for crunchy tacos. The girl said they didn't have crunch taco shells. How is this possible?! Bad management? Crunch shell shortage? Oh well, needless to say I won't go to this Taco Bell ever again. read more

This Taco Bell is always out of everything and you can't leave the drive thru if you wanted to cancel your order!

This is the slowest Taco Bell EVER. Multiple times I have ordered food and then ended up having to sit and wait in their drive-thru for 20-30 minutes?!? On top of that every time I have been there my order is cold or messed up in some way. Nearly every time I drive by I glance over and see that there is almost always at least eight cars waiting wrapped around their building. I don't understand how one location can literally be so bad?!? ....and YES, of course I know it's only Taco Bell and I don't expect a miracle but this location is just beyond bad. The level service, cleanliness and timeliness at this location are literally the worst I've encountered nationwide. Nonexistent. I think they would benefit greatly from a compete employee and management overhaul. Because something here is most definitely wrong. Take my warning and many of the other reviews: Avoid this location at all cost and go to another one. read more

Okay so I've been to this Taco Bell many times and usually is pretty sub par and orders usually wrong BUT I think they got new management and some staff because I went about a month ago and my veggie items were incorrect and the wait was kinda long but the lady manager apologized and gave us a coupon for two free meals and was very polite and helpful. so we came in today and everything went well except there was a tiny mix up on one taco and one veggie burrito had meat pieces on it but it's understandable and we just told them and Robert was extremely helpful and listened very well on the instructions. Robert and the lady manager (I should've got her name) are the epitome of customer service. The team should learn from them. ;p read more

Literally missing items and pay for things I don't get. I order the burrito box and always ask soft shell instead of hard shell and they always give me the hard shell. Half my food was cold and nachos were very soggy. read more

This Taco Bell is the worst one in the area. The drive through is the worst. Expect to wait 15-20 minutes. They will also not honor happy hour if you sit and wait at the speaker for them to take your order. read more

While I'm not a big fan of taco bell my husband and kid love it. So we come here from time to time and the wait in the drive thru is absolutely ridiculous. You will literally wait over half an hour. Going inside is just as bad. They really need to work on this. This is suppose to be fast food. read more

Constantly missing items. We frequent this location and all the time they don't give us all we've ordered. Line takes forever. Very slow service. Will be taking our service elsewhere. read more

The pits. Don't expect real Mexican food and don't ask for simple items like tomato. They recently remodeled from the ground up; I haven't been inside, but the same mammoth hole has been left in the drive-up lane for over 10 years. Makes me wonder... read more

As far as fast food goes, Taco Bell is still one of the best. I know they get knocked (rightfully so) for using poor quality ingredients, but it always tastes amazing. There are some bad reviews for the service at this particular location, but Sunday mornings have always been great for me. They don't get five stars because the drive thru is a pain to pull into. read more

Taco Bell - Smothered burrito was delicious as always. - Fast Food Near Me - Griffith, Indiana

I'm so irritated with this Taco Bell. EVERY single time my family and I get food here they ALWAYS forget some of our food. This is ridiculous. How hard is it to make sure there's 2 tacos in the bag? I mean like come on. read more

horrible service. says they're open at 6am. i pull up at 7:30 am there's no one at the drive thru then i call and ask if they're open and the lady goes "no." i said ok what time do you open?" she goes "idk we're not open right now" extremely rude. she must be a miserable person read more

Open late food is taco bell you had one you had them all. I guess you either eat taco bell or you dont! Service is always friendly.

Looking at past reviews for this location, it hasn't got much better. Even after the renovations, the service is slow and order much of the time is slightly wrong. Employees are friendly most of the time. Drive thru design horrible. Thought it would get better with the renovation, but nope. Once you commit to drive thru you can't get out, you're stuck. Freeze machine always down every time we go there, how is that possible. read more

Stay far way from this Taco Bell!!!! The service is Horrible!!!! I've been there twice, both times spent in line for an extremely long time. And they can't even get the order right! I'm not talking about a big order, I'm talking about a small order for ONE person! I will never go back! read more

Not that I expected anything great when stopping here, but my Mexican pizza was half smashed and stuck to the cardboard and my tacos came with pieces of lettuce. If it were quick I would have understood that maybe a mistake or two were made but after waiting a lot longer than I should have, it would have been nice for my meal to be made to order. Also, the taco shells were stale. I threw out most of it. The second star is only because everyone in the drive thru was very polite and friendly. read more

The food is like all Taco bells. The service is good. The chips seemed stale the last few times

I'd give it no stars if that were an option...meals wrong 4 out of 5 times. After waiting in drive thru for no less than 15 minutes any time of the day. Have now waited for 28 minute but can't back out of drive thru or would have a looonnnggg time ago. Almost 40 minutes on drive thru is completely ridiculous read more

This taco bell is the worst. Slow service, being ignored at the counter. Today there where teenagers in the dining area swearing, playing loud music, with one threatening to knock out some elderly gentleman for walking into the bathroom. Did you ever hear of LOCKING the door? And the managers didn't do a damn thing. I finally yelled at them myself. read more

Been here a few times and this place is a total hit or miss, but mostly a miss. The last two times I've been there it's been a miss. It's unfortunate because normally I love Taco Bell, but I don't get it much anymore because this is the closest one and it's frequently a disappointment. read more