As a DoorDash driver, I expect dinner rushes to be busy, but the complete lack of organization and logistical support at this location is unacceptable. I waited nearly an hour for two concurrent orders--one of which was literally just two tacos. The lobby was packed with waiting customers, and the environment felt entirely chaotic (including an incapacitated customer whose belongings were scattered across the floor with no staff intervention). To make matters worse, the staff missed the drinks for the larger order, forcing me to go back inside. When I asked for an update on the food, the employee was entirely unhelpful, prioritizing lecturing me on name pronunciation rather than actually checking on the order progression. This isn't a one-off issue; I experience massive wait times here consistently, whether I'm delivering or ordering personal food, regardless of the time of day. read more

Stuff got thrown at us when we asked if they could remake our burrito because they did it wrong read more

Taco Bell - Fast Food Near Me - Gillette, Wyoming

The food is fantastic, especially the Mexican Pizza. The prices are great. And the people in the drive thru are great.

First time and last time. My family was so excited that Taco Bell was opening because years ago it was delicious and worth the money. Tonight I ordered a rice bowl and this is what we got upon opening the bowl. Totally unacceptable presentation and it was supposed to be with black beaas. Sad, sad, sad. If I could have given it a rating of zero I would have. I tried to call them tonight just now to let them know and conveniently they send you to their website. No more customer service exists. Good Luck. My family is big fans of Mexican food. Taco Bell shame on you!!!! read more

Taco Bell - This is the vegetarian bowl. Despicable for the money. - Fast Food Near Me - Gillette, Wyoming

Worst experience tacos or any of there stuff has little to no beef very messy made forgot stuff that was order to have to go back, also went back in to get the rest of order an looks very nasty inside read more

Taco Bell - Gross - Fast Food Near Me - Gillette, Wyoming

Every since the remodel we haven't had a single issue with getting the correct order. Everyone working there is friendly and always has a smile on their face read more

Food was hot and seemingly fresh! Service was quick! Only downfall is the location. The parking lot is a bit awkward for bigger trucks to navigate, especially if the parking lot is full. Overall, would recommend. read more

Been popping in for a sausage crunch wrap with guacamole, Yummy! Excellent, quick service! Thanks everyone!

I don't care if you're trying to save money there is barely any meat in my taco and I asked for a soft taco and when did they put stuff like tomato's in it do I have to say it so clearly. read more

Zero stars. This place sucks. Don't go here. Poor service. Horrible staff, very rude. Wouldn't serve us because they "ran out of food" wouldn't give this place my business. read more

I've been there twice and both times the orders were completely wrong missing items bad food I do not recommend this restaurant

So I orders 5 rice and bean only burritos with no cheese I ordered a black bean crunch wrap supreme he put cheese in it I told the boy at the drive thru on 2-25-21 at 11pm he put cheese in all of them!!!!!! I want my money back!!! I'm not sick I cannot stop throwing up and I have violent diarrhea from this food!!!! read more

I don't know what's going on with y'all but the service has been kinda crappy lately. Just came through tonight and ordered the chipotle ranch grilled chicken burrito and the new salsa verde chicken burrito and NEITHER burrito had any chicken on it. read more

The customer service experience is one of those daily interruptions of the mundane autonomy that is the modern lifestyle that can either make, break, or do nothing to your day. All is all, etc.), like everything else. But in fast food, that is where it gets dicey. You sweep in a dance of discomfort with some disgruntled or apathetic fast food employee that would love nothing more than to be living in a secure financial situation and to change their English Major to, literally, anything else. And while you attempt to avoid making too much eye contact, you are also trying not to treat the employees like temporary paper bag handling pions, cause you don't want to dehumanize them. It's a complicated procedure, even though the temporary forced chatter you may find yourself exchanging with one of them does sound procedurally generated. This was not the Micheal M experience. I have been emotionally shaken to my foundation at the sheer character of an unassuming fast food employee. I had heard of the heroic actions of a Taco Bell employee in my local area, but coming to face with the man himself, I realize now that Micheal M is the best and last chance for humanity as a species. The restaurant was clean, the service was premium, the world stopped on its axis, and Micheal M walked out of the kitchen to ask if I wanted to order at the counter or if i was going to utilize the digital ordering booths. I thought he was the messiah, but then I realized that a Christian view cannot encompass a figure head so perfect. The man served food as if I was a king, but he made me feel safe as if he was knight of Yor. He was an entertaining host with a perfect memory for fact, fiction, and foreign language alike. He was the best employee, nay... He was the best man I have ever met. Envy is not something one can feel in his greatness, nor is discomfort. Your mouth will be glued open with awe, agape before his brilliance, and him, understanding, will feed you himself. He is the final bastion of the sapient. I hope he will one day mentor my son. 5 Stars for the real Captain America, Micheal M. read more

Very good most of the time, employees are fairly nice but the new chick working that looks her brother is her dad is a bitch. She was very rude when I gave her the correct amount of change. Then she called me a discriminatory name. I felt hurt because I love T Bell, I will not be going as long she is working there. I will miss you Taco Bell ... read more

There are a few times in one's life when one's priorities telescope onto a single thing, when there is only one thing that means anything, one thing that can bring joy, one thing that can quell the restless hunger inside. Previously, I experienced this type of desperate yearning with respect to Taco Bell only on a few short-lived, drunken occasions, but recently I experienced a hunger-induced revelation so intense that I felt the need to visit Gillette, Wyoming to fulfill it. Here's what happened: a companion and I decided to spend 5 uninterrupted days in the backcountry wilderness, with the only hints of civilization being the very occasional interaction with other backpackers. The trees were beautiful, the mountains, majestic, but for nearly the entire time I felt a profound empty space within the most base, human part of myself. For the first time in my highly privileged life, I found myself days away from any human food. Any other time, I could hypothetically hop in the car or walk a couple blocks and receive hot, greasy food for a few dollars, but in the backcountry, no such option existed. All that was available to me were sickly sweet cliff bars and salty, but profoundly cheerless, ramen, and I felt the absence of the usual option acutely. Do I normally like fast food? No, absolutely not--I think that most people who camp for fun tend to value their health too much to eat fast food regularly. But in the backwoods, in my calorie deficient state, fast food was all I deserved. How could I possibly muster the energy to crave five-star meal fluff? How could I desire delicious, but calorically deficient and impractical items like fruit and vegetables? How could I want anything but blissfully synthetic nacho cheese, crunchy taco shell brazenly inserted into a warm tortilla, bean juices happily mingling with sour cream to create something only distantly recognizable as food? In the backcountry, I felt as if I barely existed, so how could I possibly want anything as pretentious, as lofty, as arrogant, as the healthy food I eat in my normal life? The only thing that could make me feel human again, amongst the celestial might of the mountains, the bears that could kill me in an instant, the weather that could turn at any moment and strike me down, is the Crunchwrap Supreme. Tasting the Crunchwrap Supreme after several days of wanting it more than anything else made me appreciate it for what it is--an unpretentious dish capable of filling any physical or emotional hole. Is it a true culinary advancement? No, absolutely not--but also, it kind of is. Hike for days on end and then decide for yourself. I give Taco Bell 4 stars, because we were charged extra for substituting beef for beans and I do not care for that one bit #vegetarian read more

Worst place i have tried to order food from.. I am a truck driver stopped to get a nice meal, the guy took my order wearing gloves and headed straight to the cook line to make my food after touching the bills. I asked him why didnt he wash his hands and put new gloves on and he replied with anger i did and shook his head and walked away.. this pissed me off because i seen him with my own eyes and called him back to give me my money back i dont want that food and his smart mouth replied "fine i will give you your money back and you can leave" withouth resolving the issue.. i bet there was no managers there and they r doing whatever they want and make the food however way they want to. Simply disquisting.. Another thing inside kitchen looked like a dumpster.. DO NOT EAT HERE read more

This taco bell is usually my favorite "quick stop" in Gillette. Everytime I go one kid is always working. A teenage boy who is quick to get order and polite over the drive thru speaker. Anytime we order it is always oir order and tge food is great everytime read more

Just went to tacobell and found a pen on my taco!!!! Disgusting. Never again. It looks like some sort of pen that was the whole length if the taco! See pictures. read more

Taco Bell - Fast Food Near Me - Gillette, Wyoming

Long wait for poorly made food... the worst taco bell I've ever been to.

Ugh this place is terrible I ordered a crunch wrap supreme and it was so burnt even the tomatoes and lettuce were fried! Oh well at least the taco that came with was edible. read more

This place is ridiculously stupid. The lady taking our order in the drive through couldn't figure out how to correctly type in what we wanted, and we heard one of the assholes in the back yell "make up your mind", even though it was the cashier getting it wrong! Figure your shit out! read more

This Taco Bell is consistently good. The employees are consistently friendly. It's fast food I just want what I ordered and to leave. I get what I ordered. Once a new guy gave my order to the wrong car. I played on my phone for 5 minutes and didn't really care. Not sure where all the bad reviews are coming from. I've been to some crappy fast food places and this isn't one of them. I've been going here a couple times a month since mid-2015. read more

Took 20min to get food, had maybe 10 people plus 3 in drive thru, got my order wrong, and had the fact my order was ready very rudely screamed at me read more

This is a nasty restaurant with rude employees and the place was extremely dirty!!! The bathrooms were nasty with clogged toilets and I'm not even kidding A SINK FULL OF BLOOD! Plus there was food on the ground and every table had food on it even dried food. It looked like this restaurant had not been cleaned in years! Very Disappointed read more

I have been here twice this year. First time ever to a Taco Bell. Not once has my food been right. The food I have received has been cold and missing AT LEAST one to two items. Also the employees were completely rude. I will not be returning. read more

They just remodeled the restaurant, looks GREAT!!!!!!! The food is excellent, The service was quick and friendly, The restaurant was very clean. I would highly recommend everyone to check it out!!!!!!! read more

Is there any option lower than one star? Every single time I go there, there's a problem. And it's rarely the same things. They never give me hot sauce, no matter how many times they ask me about it. I've not gotten my cinnamon twists twice now, and when I called they were rude. Tonight I got the 5 Buck box and I asked for it to have a large drink instead of the regular. When I got to the window she handed me a regular and I corrected her and she looked at me like I was lying and that I was an idiot. And once we left and took a drink of each of our different kinds of sodas it was all carbonation, no syrup at all. If the stupid tacos weren't so cheap and delicious I'd say screw them all. Terrible staff and service. Not to mention poor presentation. Wish you could post a picture on here just the other day I got a taco that had literally like a fingernail size serving of meat. None of this would pass in my kitchen where I work I don't see how it should pass in a big corporation like this. At least have good customer service when you're screwing everything up all the time. read more

always rude employees. all i have ordered the last 3 times i've been there are a drink and it still takes 15 minutes to get it. when i asked about my drink they told me they couldn't see it on the order board and so they didn't believe i had PAYED FOR IT. unbelievable. read more

Service is less then great but I always get what I want. Would've considered another star if they still sold the Beefy Cheddar Crunch Wrap.