I hate giving bad reviews. It's not often I'm disappointed and want to say something. But I was visiting in town and we ordered a dinner for everyone (I was the guest of my brother and his entire family). I said nothing at dinner, but we ordered a ton of food, for 6 people. It's hard to mess up an order if you're making many of the same thing. But in my Beefy five layer burrito, there was ZERO BEEF. Barely any chicken in the quesadilla. We were hungry when this normally would be plenty for the evening. It was sad, maybe it was a mistake or maybe they're making cutbacks- but I have to say I've been here a couple times now when in town and it's a letdown. With cost being what it is these days there's better value in doing stuff elsewhere. Sad to say, hurts me to do it, but I have to be true as I can. read more

Taco Bell Corp should close this location. Such rude non English speaking clerks. Bad, bad, bad. read more

The service is good. And it's nice to had a fast food place to go as a vegan. I just wish the Taco Bell chain had more vegan options :/ like vegan cheese/sour cream/sauces. read more

One week they game me a stake quesadilla, with all sauce and no stake, and I went back for lunch a week later and they didn't cut my steak quesadilla, and then today they gave and a steak quesadilla with no sauce!! terrible!! read more

ID GIVE ZERO STARS IF POSSIBLE!!! Service sucked! We were completley ignored for 10 minutes at the counter, so we opted to order online and go through the drive through and waited ANOTHER 30. When we asked for some help at the counter as the kiosks weren't working we were very angrily told to wait. Do not go here if you're looking for actual fast food, they're RUDE and take FOREVER. Went tonight, just on a regular wednesday night and we were stuck there from 6:50 to 7:30!!!!! read more

I've never had a an absolutely horrible experience here. Tonight was one of the better experiences. The staff was friendly and fast.

This Taco Bell is the Bomb! They are quick and have a great customer service. Were a little busy but still worked efficiently and kept up with the dining area. read more

Awesome changes here . Open more . Last two times the orders were perfect . Nice job guys. read more

Taco Bell - 2 chili cheese burritos and a 5 layer . - Fast Food Near Me - Evergreen, Colorado

We ordered $30 worth of food and threw away 80% of it. Everything was stale! It was late delivery but def my last time to order from this store. read more

Came in through the drive through, and put in a smaller order. The guy giving me my food was abrasive and rude, and failed to give me the correct order 3 times. He tried to give me a smaller size of drink, then he watered down my lemonade, and he didn't give me the cinnamon twists I ordered. Terrible experience. read more

this taco bell owes me like $50 in things i ordered and never received. they screw up the order more than half the time, don't go here if you can avoid it. the employees should unionize read more

Taco bell? more like taco hell! Most horrifying fast food experience of my life. FIRST they didn't have steak. what is taco without steak? i proceeded to wait for 25 minutes behind one other car for food. this is FAST food. I couldn't even escape. there was a building on one side and trees on the other. they lure u in with the promise of fuego tacos and then they trap you in a purgatory for what feels like hours. read more

They are a walking disaster. I have used their app. twice and both times a disaster due to business. 1st time I ordered for a grab and go. When got there the doors were locked. They waved to the drive thru line. I was the 9th car in line. Waited for 25 minutes to get to the window, then o had to wait for another 5 minutes because it was not ready. Today I ordered the sam when I got there the doors were locked. Went to the drive up and was informed the were closed for another hour. I explained I ordered on the app and it said it was ready. The employee informed they no orders. When I told him it already hit my credit card he informed me that was not his problem. 2 1/2 hours the app told me my order was ready to be picked up. CLOWN SHOW!!! I cancelled my app!!! read more

3:10pm 5-7-24. Total was $4.16. I gave the cashier 10.16. He gave me back 5.84. I gently tried to explain that the change should be $6.00. That's when the problems started. He got the manager over, who gave me $6.84 back. OK, I'm up 84 cents, but he shoved the money at me, then took the bag of food and shoved that at me without even looking at me (trying to explain that it still wasn't right) and slammed the window and walked away. It was rude, and I was treated like I was in the wrong. I went inside to voice my complaint loudly, and the kid who was working the window decided he wanted to "take it outside"... He's lucky we didn't. He claimed, "I've faced bullets mother fucker!"... He's not the only one who's faced bullets, and I have a feeling he hasn't because those of us who have don't talk about it. Your staff was rude to me, and one of your staff is very lucky that I have self restraint... read more

I have been a local of evergreen my whole life and I can say with 100% certainty DO NOT GO HERE!!! This is the worst Taco Bell I've ever been to and I consider myself a weekly regular of Taco Bell as I enjoy the food. Usually when I go down the hill or up skiing I find joy in a good burrito or taco. That is until I go to this one. Every single time I've been here I'm reminded how idiotic the entire work staff is! Either that or they are high on marijuana as I always see some workers(not all) with red droopy eyes. Every time I either order through the drive thru or in the restaurant I am rushed away with little to no conversation happening other than a very quick run through of my order(you CANNOT understand what they are saying through the drive thru speaker). I understand that I am not fine dining and I am just a ski bum who loves Taco Bell, but after the final mess up today I am never coming back again and recommending everyone I know to never ever order here again. Very very disappointed with the people who hired these buffoons to run this place. They are rude, disrespectful, and should not be in ANY customer service jobs in the world. I guarantee they are losing customers every day and I hope that something clicks in the managers brains to make them hire new and fresh workers that act like they want to work and deserve the money. Never coming back again. read more

You guys are not open!! There are huge lines every day and we all are getting screwed over, you guys could be making lots of money yet there is no effort. read more

Honestly, I don't see why so many people have a problem with this location. I dont usually write reviews but had to give these guys the credit they deserve. The ingredients are fresh, the meat is hot, the cheese is freshly melted.... everything tastes really good and for once I actually don't regret eating it after I'm finished. And that's pretty strange to say when talking about Taco Bell because, with the majority of the other locations I've been to in the city, it's really not worth the money whatsoever, makes my stomach feel sick, and is usually run by teenagers who don't care. But not here!! Next time I'm out here in Evergreen I will definitely be coming back to this location. Great job guys, keep up the good work! read more

Pretty sure this place isn't open anymore. We've come by several times and they haven't been open. Don't place an order online because they will take your money but be closed. read more

Either they closed early or the Hours must be wrong bc we went there last night at 9:40pm (Friday night) and all the lights were off, the drive through was closed and you could see someone inside but seemed like they just closed early. After traveling with our family out of town we ended up having to go get some microwaveable food from the Safeway that was actually still open. read more

It's always closed, they told us once they have a break between 1:30-3 so we have come back at even 3:15 and they are still not open. It now says it's closed at 7, so we have come at 6:15 and they were closed. the food is Taco Bell food, always good but the hours are not working. I get that it is hard to find help right now but this has been a recurring issue the last 5-6 times we have tried to go. read more

Food is fine it's a Taco Bell.. The drive through is usually backed up pretty far if you can catch them when they are open. Which is the large reason for this negative review, they are never open and have recently updated there hours to show they close at 6... really, 6 o'clock? I get off work at 6-6:30 and am never able to make it over for dinner before they close. I don't know very many people that eat dinner regularly before 6 o'clock either. They really need to fix that because it's a fast food restaurant and all the other Taco Bell's in Colorado are open until 9-12, not to mention they are loosing a lot of business. read more

Once again this lovely place had signs all around that said it was open. However, no one came to the drive-thru window. Drove around to the front doors to walk in but they were locked. About the third time this has happened. This Taco Bell is 30 minutes from our house so a fairly long drive for nothing. Very, very frustrated. read more

Was there about 10, 15 mins ago. Got 3 Chipotle Chicken Melts, and 2 Beef Chalupas with no Tomato. I was with my coworker on our lunch break, so we had to hurry to make it back in time. We made it aware at the speaker in the drive thru that we were doing two seperate orders, after we made our orders we pulled to the second window, and again made it clear that we had two orders. We paid for both, we were handed a bag with the first order and a drink and we were told all of our stuff was in the bag. After checking the bag, only the first order was in there, and we drove back around to get the second order. I handed who seemed to be the manager the receipt, and asked him if we could get hot sauce with the order. He got it out quickly for me BUT there was no hot sauce, the chipotle chicken melts were made very poorly making them extremely messy to eat, and the chalupas were made terribly messy too. I was still trying to be as polite as possible and i said thank you to the young lady who handed my bag to me but she ended up slamming the window shut in my face which felt pretty rude. Coming from someone who used to work in food service, I think that was un-called for. Need more teamwork and better attitudes! read more

Just picked up dinner here and was pleasantly surprised by the experience. This location has had a hard time hiring and we had a few tries when they were unexpectedly closed a few months ago. This time the line was fast and employees friendly. I normally hate the drive thru experience so I was very impressed by Joyce, the employee we interacted with. She was positive and friendly during our short interaction and I left in a better mood. We will be back more often! read more

This location has extremely inconsistent hours of operation. it's beyond frustrating trying to eat here.

This is probably the worst Taco Bell in Colorado. There's never nobody there. They're always closed when there's people there. They always get the order wrong. The store manager is a jerk do not eat at this Taco Bell up here in Evergreen Colorado not unless you want route service and who knows how old the food is since there's never nobody there. read more

This Taco Bell is either understaffed or they don't care. After coming around the past 6 months the average wait for the line and food is around 20+ minutes for the drive thru wether that is 1 or 12 cars. That's unacceptable, however its the "norm" around here. read more

The Evergreen CO branch is rarely open, has no consistency in hours open, often has a car in the drive thru window to appear as though they are open, but when you arrive they tell you they are closed. They are closed at 1pm, 3pm, 6pm, it appears to be random when they will be open. They apologize and act as if this is a short term problem, but this is a problem from prepandemic days and continues to be poorly managed, staffed, and serviced. Cannot recommend this branch to anyone. read more

if no stars were an option I'd choose this. I did a mobile app order for the grab and go but to find the doors locked. I called and asked the guy how to get my order and he replied " I don't know what to tell you" and then hung up. Not I'm sorry, I'm slammed and our lobby isn't open so can you come through the drive through. I will never come here again and if I hadn't already paid, I'd leave. They should honestly just shut this place down. Its never open and clearly the franchise owners don't care enough to be here themselves making sure their business succeeds. read more

Extremely disappointed in this Taco Bell location as usual. There have been very little times I have been pleased with this location. Online information always informs me it's open and when I drive 20 minutes out of my way just for taco bell it's closed. There have been multiple times where I have tried going through the drive through and someone tells me it's closed even though there are people inside. Don't go here unless you wanna be disappointed. read more

Never open - never answer the phone. Tonight, I pre-ordered food, a Burrito Supreme Combo with a large soda and a Taco Supreme (3) order with a large soda. Wife got home...with a burrito and a taco. She said that they told her the order came through with no drinks, and they missed half the rest of the order. They don't answer their phone. I'm reporting the charge as fraud. read more

I don't know why everyone is giving bad reviews. The staff was kind and friendly, and the place was clean. They got us the food quickly and the portions were very large. This is definitely one of the best Taco Bell's we have been to. read more

This place is NEVER open! I've attempted to get food here 5 times in the past few months and they've been closed every time! I don't get it. The internet says they're open till 12am, but that's obviously false. I've come as early as 9:30pm with no luck, so WHAT ARE THEIR HOURS? Does anyone know what the deal is? It's really annoying. read more

Food was good and I didn't have stomach problems after, that's a top tier Taco Bell! Service was also good.

Update Two Weeks Later- FROSTY MACHINE STILL NOT WORKING This place is Horrible, not sure what the problem is BUT this place NEVER has its Frosty machine up and running. Myself and the kids like to stop by after school and get a refreshing drink and the machine is always down. We just went by and ...............you guessed the machine is broken. read more

Literally every time we go to the drive-thru they say they are "temporarily closed" but someone is being served at the window. This is ridiculous. No communication as to when they reopen or anything. I'm sick of it. If they don't have staff they just need to close already. read more

Manager on site all calls me "hun" every sentence is "Hun this" and "Hun that" It's really annoying and I've heard him address other female employees as hun. Maybe it's just me, but being addressed as "hun" creeps me out and feels demeaning. I've had things left off my order before. And I'm not sure they have breakfast or not yet. I know they didn't in June. Manager did give me a free drink once because they got rid of the cherry limeaide I was attempting to order, I looked visibly upset so he gave a free berry drink of some sort which was cool. I just wish he would stop calling me hun, read more

This was the Taco Bell of all Taco Bell stops. It was so bad that I swore I would never eat here again and I never will eat at the Bell for the rest of my life. Nothing was warm or even seemed to be cooked. I took one bite and let it fall out of my mouth. That bad. read more

I mean, c'mon, it is a Taco Bell right? If you are expecting authentic Mexican food, naive means enlightened. Seriously, go check. As far as Taco Bells go, it's like the rest of them, they make 10 ingredients and recycle them into a million combinations. Well, maybe that math does not work, but you get the idea. My tacos were crunchy, the tortillas were semi-warm, and everything tasted as I expected. This one was particularly slow to fulfill my order, but so are most of them. Nothing different to see here. You get what you pay for after all. read more

I went through the drive through, and when I got home discovered that my order was wrong. With no time to return, I tried calling 6 times to report the error, with no answer. I looked in the bag for the receipt, and didn't have one. When I returned to the store a few days later and explained what happened to the young lady working the counter, I was told that they could not replace the $6 worth of food because I should have called. I showed them the 6 attempted calls with no answer on my phone. The young lady then asked for my receipt. I told her I wasn't given one. She then said, (wait for it......) - "You should have asked for one and since you didn't there is nothing I can do." So if its my job to call when they make an error, and my job to ask for a receipt if they don't give me one, I guess the only job left for them is to incorrectly make food, take my money, and say they can't fix it when I bring their error back to them to make it right. So I looked at my bank history. $138.79 at Taco Bell in the last month. You could say I'm a regular. Or was. Thats approximately $1650 a year lost to Taco Bell, over a $6 bag of food. Welcome to the modern Customer Service Experience at Taco Bell in Evergreen. Good news, Wendy's is right down the road. And they have a $5 Biggie Bag! Score! read more