The workers at this location are very friendly and will correct an order if it's wrong. at this location you have to check your Taco Bell bag to make sure you get everything you ordered. this is coming from a local that's been living here in Michigan all my life I only go to this Taco Bell location. I remember when this once was a Taco Bell/kfc at one point. I only have great memories of this place the food quality is superior and I order of the vegetarian menu. my favorite thing to order from you guys is the app exclusive veggie meal for too. If someone orders vegetarian items I would want them to be kept separately from the non vegetarian items. Sometimes at this location I would order the veggie meal for two and my fiancé would get the luxe box this location doesn't do the boxes you are supposed to get with the luxe boxes just the cardboard box it comes in and they are normally all in the same bag and it's a bit confusing. Besides that I would make a point to only come to this Taco Bell and I think everyone else should. This location is great and last time I ordered they got everything correct and the product customizations were accurate. read more

21 hours into my 24 hour shift. Haven't eaten anything since lunch and showed up 10 min before closing time of "2am" for them to turn me away. read more

One word: Terrible. Not busy and took way too long. Order showed up incomplete. Bottled water was warm, burrito was cold.

it's very 50/50 on if ur good will be done on time thru the app.. multpile instances have occured where they say food will be done at one time and then we we come to get it theyre standing around giggling with their buddies and not doing their jobs. theyre rude and don't care weather or not your food is even done. I wouldn't risk it. read more

I've had this location not make good food before like accidentally put the wrong sauce before. But normally they make pretty good vegetarian options and they make it nice and cheesy. The service is good sometimes they will forget things so don't forget to check to see if you have all your items before you pull away from the window. This inside is beautiful and nice people work here and is great to eat inside actually. As a local I would recommend this location over other Taco Bell locations. read more

Ordered party pack of taco supreme and a nacho bell grande. Taco's had little or no sour cream and no tomatoes, nbg only came with beans cheese and sour cream. How can they not know the ingredients in their normal menu items. And the fryer was down again. Owners need to pay better attention to their investment. Place is a joke. Do yourshelf a favor and forgo this joke of an establishment. read more

Taco Bell - Taco supreme. If you look hard enough, you can spot the sour cream. - Fast Food Near Me - Chelsea, Michigan

Food was garbage quality, food was uncut, cold, Crunchwrap came out halfway unwrapped. Only accepted direct cash and lady @ da window started screaming bc we gave her 8 extra bucks.... Drinks watered down, Dunno why but the damn read more

I DO NOT recommend coming and if i could give a 0 I would; came once before and after waiting forever we were missing most of our order but tonight me and my family had a late night and thought to give Taco Bell another try but when we Pulled up and hour before they closed and all the lights were on and cars in the parking lot so one would still assume they were open, so we sat at the speaker for a few minutes and no one answered then as we went to leave we looked through the windows and seen no one. update: sitting at Culver's waiting for our food and finally after maybe 15 minutes we see more cars in the drive tru BUT the lady finally comes to the windows shooing people away ( roughly about a half hour before close @10) read more

We were coming home from a wedding in downtown Chelsea, and despite pulling into the drive thru at 10:50 pm, we were told that they were no longer taking orders despite being open until 11pm. They turned away multiple cars that night. Not a very smart business move. read more

Was starving for SOMETHING to eat after my Taco Bell fiasco in Ann Arbor. Drove 20 minutes to the combo Taco Bell/KFC in Chelsea. Order taker is actually awake and super-friendly which is a good sign. Ordered a #8 combo (crunchy tacos) and $5 two piece box . The workers had to get out a large catering take out order (over 100 pieces of fried chicken) and my order was the victim of the push. Tacos were assembled without any attention and the worker who made my tacos smashed them into oblivion. Taco #1 was literally taco innards and pieces of hard shell. Eating it was an interesting wrapper-assisted affair. Tacos #2 and #3 were eaten with the KFC spork which was forgotten in my order but I went to the front counter to ask for one. Fried chicken excellent. Got extra-crispy instead of original but still tasty! No complaints. It was overall a "below-goals" day for tacos. Average of the chicken and tacos is three stars. read more

Taco Bell - Tacos and chicken, the perfect combo! - Fast Food Near Me - Chelsea, Michigan

only 1 star because it can't be 0 stars. waited very very very long for 2 things. don't come here. would rather go to the bowling alley for food this shit is terrible. foods gas though. there was beans in my burrito that wasn't supposed to have beans. read more

Taco Bell - burger - Fast Food Near Me - Chelsea, Michigan

The service was great. Got my food in what seemed to be record time. Food came out perfect, hot, everything I asked on/off. Other taco bells seem to not give you the amount of beef and cheese but this one gave what I would expect. Perfect taco bell, one of the best ive been to. read more

Likely one of the slowest drive-throughs I've ever experienced time and time again. Same your efforts and just stick to one of the other nearby dining facilities. Food is the same as other TB/KFC's, as expected. read more

Ok well the Taco Bell in chelsea has slipped back into its terrible service. I would avoid at all cost. The store never has enough people to work and the algorithm when you order on line your order is deprioritize to drive thur services. It defiantly is cleaner than before the remodel but still terrible management and you can wait 30 to 40 minutes which is not fast food. read more

Well my mom ordered me and my girlfriend Taco Bell from door dash and they completely messed up our food and that really pisses me of especially when we don't have any food at home read more

Yeah...fast food. The kids on the line were so busy chatting and flirting with each other that they managed to burn my sons food. I'd say just some dumb kids but one of them turned out to be the manager. I snapped a photo of the line while waiting for them to fix the meal and realize what a mess it was. I guess I won't return. read more

Taco Bell - The food came off this messy line. - Fast Food Near Me - Chelsea, Michigan

Stopped in for a bite to eat. Used the restroom and encountered one of THE dirtiest sinks I've ever seen. Overall, the place was filthy. Food was so-so and the employees I came in contact with were quite bizarre. Probably won't be going back. If corporate or the health department has a wit, they better visit. read more

Taco Bell - Exhibit A. Dirty ass sink. - Fast Food Near Me - Chelsea, Michigan

If I could give a negative review, I would. The district management needs to do something about this place. We apparently annoyed the manager by requesting 1/2 xtra crispy and 1/2 regular to the point she lectured us on how to order a meal (Michelle). When we told her we'd be contacting corporate about her rude behavior the other manager on duty, "Sam" (not sure if that's his real name since I got it from "Michelle" after he wouldn't tell me when asked and HUNG UP on me when I called the place for his name) came to the window, screaming at us and threatening to call police????? For what, telling the rude person we were dealing with that we are going to complain???? Didn't know that was illegal. In any case we've already lodged our complaint with corporate for whatever that is worth. The real kicker is when we got home we found they never did get the order right! Low class, rude, nasty people....and those are the managers...wow. Will be following up with my complaint religiously after this incident. These people need to not be in the service industry at ALL. read more

Just horrible, wish I could give it a negative star. I'm never eating Taco Bell again, especially this one! ALWAYS get my order from and literally takes hours to get even if you place order online in advance. DO NOT GO HERE! read more

Absolutely horrible. I went for the KFC. They were out of chicken and this is the third time I have gone there and they have been out of chicken. So I ordered burritos instead. There was very little filling in the burritos. I might as well gotten just the tortilla. Definitely will never go back. read more

We just flew in from Orlando, FL and staying in Chelsey , Mi for an upcoming major surgery. I was so excited to see this Taco Bell and we couldn't wait to go in and have tacos. The dining area around 2:30 pm was disaster! Every single table was dirty and we wiped our own table. As I looked around the floors looked like they hadn't been mopped and dirt food remnants all around the entire area. I was shocked that Taco Bell can't check the dining area after Lunch and do some cleaning. This excuse of not cleaning due to covid or lack of employees unacceptable. There was plenty people behind counter working and "chatting" as we were the only guest inside! I love Taco Bell. Yet seeing the dining room was a disgusting mess. If you are reading this - Owner! You need to seriously go to your store and surprise your working staff ! There's no excuse for leaving such filth in the dining room. It ruined my meal. Looking around and seeing all the dirt. By the way , your automated dine in orders so not welcome. We were told to use the machine to order - except I was paying cash! And they were not happy about it. The person that helped us who came in from the back was very cordial. I wanted to tell her to look around this place. Disappointed is an understatement. No one should have to clean their own table or sit at a table that hasn't been cleaned. How many reviews to date that you've received rating a 1 star. Something is seriously wrong. Lack of leadership. Owner absent. I don't know. read more

Slowest drive thru ever. Close at night before scheduled time. Horrible. Do not go if you are in a hurry.

After waiting for thirty minutes they only gave me half my chicken of course being carry out way to far away to return and another half hour in line no thanks never coming back warn your friends read more

If I could give this place 0 stars I would. This location is just awful but it's the only Taco Bell near us. Where do I start? Every single time we've been there they have gotten our order wrong. There have been missing items, including entire boxes/meals, as well as incorrect proteins (beef instead of chicken, etc.). The last time I was there, I ordered off of the app. When I got there (and I got a notification that my order was ready to be picked up) I was informed that my order couldn't be made because they were out of beef, chicken, and steak. When I expressed I would no longer like the order (which they hadn't made yet) they told me they couldn't give me a refund because the manager's refund code "wouldn't work". I know it is just fast food and it is my own fault for going to this location time and time again when all they do is get the orders wrong but come on! I'm honestly surprised they haven't been shut down yet. I've learned my lesson and will never be back. read more

Absolute trash. Slow staff that can't even take an order correctly. Food was terribly made. Cold and stale.

Hours are incorrect both online and what's posted. The KFC portion is most certainly never open, regardless of what time of day it is. Long wait times. Incorrect orders. Rude staff. Not worth your hard earned money. read more

Literally wouldn't eat here if it was free. Don't eat at this Taco Bell..everyone who works here clearly doesn't care about hygiene let alone their job. You'll wait 20 minutes and probably end up with the wrong order. Seriously need to shut the place down. read more

Employees are super nice and the entire establishment was clean! This was my first time at a Taco Bell in a very very long time. But I must say, I am a fan of the Catina bowl..2 thumbs up!! We stopped here on our way back home to Chicago. read more

The slowest restaurant in the state at least. It is faster to drive to the taco bell 10mins down the road and drive back than wait at this one for service. And dont even try to order KFC after 3pm. When it's finally your turn to order they tell you their drink machine is down and so you won't get a drink unless you pay extra for bottled water despite already paying for a drink with your meal. And when your meal comes it will be poorly made, at best. Also despite a line of cars waiting for service, there will almost always be 2-3 people outside smoking instead of working. Terrible location, hope another franchise buys them out soon. read more

What an experience. I went there and ordered some Taco Bell, and my order was butchered. The box I ordered came not in a box, but in a plastic KFC bag shoved in my face by the employee. I asked for no tomatoes on anything, and two of my three items had tomatoes. My chair was so wobbly I was sliding around in my seat as I ate. It was very claustrophobic. When I went to take off my jacket, my arm crashed into the neon sign dangling next to my table. Overall less than amazing service, but the part of my order they got right was pretty good for Taco Bell food. read more

Horrible. Ordered 1 burrito, waited 20 minutes. I have never seen a taco Bell so slow and disorganized.

Drive through was not moving, so went inside to order. There were about 10 people waiting for order pickup when I got inside. Ended up waiting 25 minutes for a small order, then when I got home, I found they forgot the black beans, ridiculous! Saw 3-4 people just standing around doing nothing, only one person was bring food to the counter. This place needs serious help with service training....if you are in a hurry, stay away! read more

Expensive, unhealthy junk food, served in a small dirty building, it's only redeeming quality was the amazing service, I actually thought they were really nice. read more

This place is absolutely horrible we ordered chicken littles, chicken wasn't cooked enough on top of that they weren't how we ordered them fries were half hard half soggy the place wasn't busy at all and they forgot a few items I didn't get receipt I live to far to come back for them to just simply fix it, this is just absolutely appalling I simply wanted some "what I thought was going to be good food" omw home but turned into s nightmare when I arrived at home, I paid $28 and some change, I'm pissed, wouldn't even give them a star if that was an option read more

Always horrible service. Sit in the drive through for 10+ minutes. The employees seem to never have a clue what is going on and it's always a cluster fuck in the back. Needs new management at least. If not just blow the building do something differnt. read more

This is a perfect restaurant if you're not in a hurry. Thankfully, I was the first person to place an order during the lunch "rush" that included all of about 7 people (3 of whom gave up and left) - otherwise I may have starved to death and decomposed right in lobby. Like sailors marooned on an island- I heard talk from other customers about the casting of lots to determine who might be the first to be killed and eaten so the rest might live. This Taco Bell had successfully driven them to forget civilizations code. With great relief I received my food in a reasonable 15 minutes after sipping on a Mountain Dew from a soda machine I suspect had its syrup lines switched with the Zep Chemicals from the kitchen. Had I not starved to death, succumbed to game-of-chance-survival-cannibalism, or chemical overdose from the cleaning products in my soda...I most certainly would've frozen to death because just like adequate staffing isn't a concern of management, neither is the heating of this restaurant. This Taco Bell-KFC combo should be avoided by all means possible. I am almost certain their profits are used to support ISIS. My obese friend could not even finish his burrito as the sour cream proportions were all out of wack and near critical levels. This entire establishment should be razed to the ground and buried 6-feet beneath the earth so that it may never rise again. RIP. read more

Don't bother trying to actually eat here. They aren't open...their doors are, they are there, but they won't help you. Apparently, it's a hang out joint, not a restaurant. read more

My friend and I were in the car and she found a gum raper in her food. I am totally not pleased. And the person taking our order was so slow. For example one thing we said was "just some water" and it took like 1 min for her to answer back. read more

Good expierence with a friendly cashier who answered all my questions politely. I believe her name was Alayna. The line workers thought it was social hour when they should be paying attention to making orders. One in particular, a blonde with glasses being quite harsh and seemed to be harassing the other workers. Overall, pretty good service. read more