Ordered a crispy chicken soft taco just for them to use potatoes instead of the chicken... You had one job. Thanks. ‍ read more

Taco Bell - Fast Food Near Me - Apex, North Carolina

This is my 3rd time getting food poisoning from this location. The first time I ate at this location, I got sick. I blamed it on everything else but Taco Bell because I didn't want to believe it but I ordered it on 11/12/25 and the next day (today) I am extremely sick. Along with my family who ate it with me. I am very disappointed and disgusted with this location and how they handle food behind the scenes. The kitchen needs to be investigated and or completely detoxed, because EW!! read more

Please go somewhere else to get your taco fix!! Hubs stopped by tonight after trick or treating and picked up 4 tacos and nachos with cheese and held the items were missing and they don't even give receipts anymore, only text. My very last trip to this Taco Bell ever. read more

This Taco Bell is by far the most consistent of any in the area. They handle custom orders well and are always polite

Thought I was being punk'd when I received my order and was given what, to me, looks like carbonated piss water. I ordered a Pepsi. Now I'm curious as to which employee poured this PEPSI and saw it was almost clear and thought, "yeah that's good." Just pure laziness. Tastes like shit. read more

Taco Bell - Fast Food Near Me - Apex, North Carolina

We have been fans of Taco Bell for a long time. Eaten at this one quite often, but in recent years, getting it at the drive-up. But today, decided to go in and eat. The idea was that we were hungrier than usual and, if we wanted more we'd just order again. So inside you do-it-yourself order at the machine and walk to the counter to pick up the food ---being s-l-o-w-l-y put together. So, chose a table, of which ALL were available. The dining area has changed to penitentiary decor, bare, colorless, and institutional. Metal tables and chairs, very heavy and hard, say anything but "welcome." After we finished our tacos I asked my husband what he thought of his food. He hesitated and I asked him if he thought it tasted "off" and he said he thought the taste wasn't right. We both agreed there was a bitter taste and wondered what is going on. Though we both would've ordered at least another taco each, we opted to head for the door. read more

I've been here several times, just forgot to post.... Today I stopped expecting the $5 special that's been advertised but the special they had was $7. You have to order on a touch screen. After ordering I went to the restroom but when I came out the order still wasn't ready. There were 2 girls sitting in the dining room , otherwise it was empty. The drive thru was steady but not unusually busy. Still it took a long time for the 2 girls to get their food, then another long wait for mine. I modified 3 items. 2 were as ordered, 1 was not. The only item in my order that was warm was the burrito. I was shocked since it took so long. The burrito was supposed to be meat and bean but it was just beans and a little cheese. Very little meat on any of the items I had. The dining room and restroom was clean and once an employee noticed you they were pleasant enough ....just had to wait to be helped, they were talking to each other. My last visit to this location. read more

Terrible service. The worst branch ever. Food is not in right order. The workers are so rude!!!!

Love Taco Bell and the food! Sometimes workers can get some things wrong but that's only sometimes. They are very nice and I love the vibe and the decor in the general shop itself! read more

Taco Bell - Bean burrito, lettuce, onions, rice, chicken! - Fast Food Near Me - Apex, North Carolina

The lady who worked 11/22/24 around 9pm at the drive through should not be employed at a place where she has interactions with the public, she is not only rude but utterly incompetent I don't know if she needs her hand held or a drug test but either way she should not be working the window. she not only took 5 min to let us order when there is 1 other car there, she then rushed us away and forgot our dessert. she needs to find a new career path or to start working in the kitchen because she is not even slightly friendly. you guys need to do better read more

The service was terrible. I went with a friend and we each ordered our own drive thru pick-up order. The woman manning the drive thru was extremely rude and disgusting. She told us that we could only pick up one order at a time and had to pick up one, leave the line, and then come back even though we were the only car in the drive thru. She then told us that the drive thru fountain drink machine was down so we would not only have to go through the drive thru twice, but also park the car and come down to fill up our own drinks. The problem was not the fact that they had drive thru rules and a faulty machine, but the fact that the worker was extremely rude, blatant and blunt. She treated us like we weren't worthy of her effort or time. Worst service I have ever experienced! Food was good as always though can't lie ;) read more

You gotta love Taco Bell. Maybe not the best choice if you have problems with too much sodium in your diet. We always stick to the basic items. Bean burritos and beef tacos. Hubby loves the crunchy version. Today we went through the drive-thru with no problems at all. Oder taker repeated our order and we checked the screen for accuracy. Does not get better than this. We do always check the bag for order accuracy before we leave the parking lot. Today, we requested FIRE sauce and got HOT sauce. ‍ Maybe they were out ? The food was tasty and hot. We will be back. read more

This is easily the worst Taco Bell I've ever been too, and unfortunately, it's the only one we have. Consistently get attitude from employees, food is hardly ever cooked correctly, if they even remember to put it in the bag. Highly recommend skipping. The new one cannot be built fast enough here in Apex. read more

Going to Taco Bell is always tempting fate and fate finally won. I had a Mexican Pizza yesterday and it was not made correctly, I don't know how they messed it up - less sauce? - tasted bland but worse is I am paying for it in different ways today. The whole thing was awful and now here I am the next day still experiencing my mistake. I shouldn't be going there anyway and pretty sure my body will be rejecting any Taco Bell in the near future. I am glad I ordered it veggie, who knows how much worse it would have been with meat on it. read more

In line before 9 pm and they stopped taking orders about 6 cars before us. This TB is useless!

This is the worst fucking experience of my life. First, they wouldn't let us in when there multiple people inside eating and they were still eating inside when we came out of the drive thru. Second, we wanted to do three orders but they wouldn't let us. They said we could only do one. Finally, they gave us a chicken quesadilla when we asked for a normal quesadilla. This is worse than the prep for my colonoscopy! read more

Used to great place for food. Now mostly lettuce and count your change if you are going through the drive through.

Worst Taco Bell location. Drive thru is always closed, orders are wrong and food is often cold. Today I went through drive through and was told the system is down ( which is what they always say), 10 minutes later it's open? Don't waste time going to this location, sit down restaurants are faster and you get what you order. read more

If zero stars was an option, I would put that. This location never gets my order right there's always something wrong. Idgaf how hard is it to NOT ADD stuff I don't want? It's less things that have to go in the item, and less work!!! Just want meat and cheese why is that so difficult? read more

So disappointed! Taco Bell grande is not even worth$2.50. It's much smaller, 6 tiny cubes of tomatoes, a squirt of cheese and sour cream and tasteless beans! The beef, if that's what it is, was okay. The cheese Gordita crunch was a joke. There was nothing cheesy about it. In fact a few strands of cheese glued the hard shell to the soft taco. Absolutely tasteless! I will never order from Taco Bell again. I paid $17 for a huge disappointment! read more

If there was a way to give this TB a negative 100 stars I would. Horrible customer service. Waited line for almost an hour to get to the window where they couldn't take my order. I tried to order at the ordering station and they didn't answer and someone else's order showed up. The employee didn't apologize and expected me to wait for another hour for a sloppy Mexican pizza (this has been my previous experience with them). Apex TB is horrible. This review will not make a difference because I'm 1 customer. Just know they are super slow and a customer doesn't mean anything to them. HORRIBLE. read more

Yeah the 30 minute drive thru wait time reviews aren't Karens. Lol this was...ridiculous. The workers seemed hardworking and frantic, I wonder if they're understaffed and aren't supported by corporate. read more

20 minutes since I got in drive through line as car #2 and I'm still in line! Can I leave less than 1 star? Guess not if I want to post...

C team at night but everything's made perfectly strong during the day. Used to be so good, but no one cares anymore. Ordered basic items that weren't fulfilled. Disappointed on the new site. read more

Great Taco Bell. Food has never failed me. Sometimes they even give extra. Atmosphere is amazing and workers are never complaining and ready to re make food if there are any mistakes or mess ups. Manager is amazing and workers interact with high school student customers. read more

This place is a mess. Orders are wrong. Staff doesn't care. Manager is inept and let's it all happen. Thanks for spraying cleaning solution onto the table next to us as we were eating. Place looks like a ghetto inside. No menu marquis inside - just kiosks that are typically broken. It's a total mess. Call corporate to complain. read more

Why am I in here? Worse service ever. Ordered online and stuck in drive through for 30 minutes. Un believable. Never again. And it's not that good. If I had the ability to leave this damn drive through I'd cancel and drive over the curb...Deleting the app and done with this place read more

I don't know about this other reviews but let me tell you firsthand, this place is awesome. This is not a five star restaurant. But it is a five star fast food joint. People are happy at work. Let me say that again. People are happy at work. I walk in they always have a smile on their face. When I walk up to the counter they actually know my name. Grinch that I've been here a few times but that's an added little touch that not many places have. When my order is ready, they call out my name and not just a number. The eighties and nineties music is always humping and gives me a great opportunity to relax on a lunch break. I've seen the manager herself come out and help sweet things. She's even asked guest how they're doing. No one does this out of fast food restaurant. That is higher level restaurant management. The girls at the counter who are taking your order constantly handle orders as well as keeping the floors maintained and the sauce is stocked. Sure, lunch on gets busy and sometimes you may have to grab your Diablo or mild instead of the fire because they're completely swamped but besides that, everything is constantly filled and in place. I've never had a wrong order. Not once. The only time I've ever had experiences like this has been at a Chick-fil-A. What is it doing here in the Taco Bell? Perhaps is the new management, or perhaps it's something from upper management trickling down, I don't know. But I'm telling you, it all is smooth and consistent with friendliness. This level of friendliness goes in the face of people who constantly are looking for a deal and are trying constantly to get free stuff from them and I've heard numerous times while eating, people online complaining about this or that, it's nothing their fault and it's usually trivial issues. Still, the staff has been generous. You don't often go across the street to the other side to go to McDonald's if there's another restaurant near you, but for this Taco Bell, I'm making a destination. I passed other places, even the Bojangles right next door to enjoy a cheap meal and great environment. read more

Taco Bell - Clean walkway and kitchen. - Fast Food Near Me - Apex, North Carolina

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Hours are never consistent. They changed business hours, yet when you show up they have a sign hanging saying they closed two hours early. Not to mentioned I placed a mobile order after they had already closed for the day. Shouldn't have let me place an order if they were closed. Second time this has happened. Promise there won't be a third! Waste of my time. Orders are always inaccurate when I visit this location anyhow. Staff are always very short or rude with customers. Tear this location down already and put in a worthwhile fast food chain that can deliver! read more

Numerous times waited in the drive through, only to get in the front and have them tell me they are closed, saying it's a time but really it's many minutes prior to the posted closure time. Perhaps if the closure time is 15 minutes prior to the posted time then they should just change the posted time 15 minutes sooner, or maybe post it at the entrance to the line so you don't sit in line and waste your time. Very disrespectful to prospective customers. It's happened twice and I won't be visiting this location again. read more

I would give this 0 stars but it doesn't go down that low. Workers were slow and didn't know what was going on, either they were high or stupid but what can you say.. its Taco Bell. I should have expected it. They had 4 people inside but still shut down the drive-thru. A retard could've had all 6 of those orders out in less time than they did. read more

No matter what day or time I come to this location my order is never fresh, and the customer service or horrible. If you can honestly go to any other location please do this is unacceptable service. I've also never write review but this definitely deserves one! read more

What is up with this location lately? Today we waited 34 min trapped in the drive through during peak dinner hours only to be told "We are only taking orders inside"What??!!! The two times prior to this around 3:00ish (Seprate days) completely empty and they say come inside to order. Um no. I always leave. And maybe that's what they were wanting anyway? Not to do the work. read more

Hello this is fatso watso....I was eating taco,..and then a maggot crawled up my ass...then the worker wouldn't stick his finger in my ass to take it out...then I noticed that my mcicken was extra thick then and I looked and it had seamen in it read more

They always forget to customize the taco and forget stuff all the time and the staff isn't the nicest

Currently waiting, it's been over 30 minutes. I have seen three web orders be made and only two cars go through the drive through. This is not my first time I am a big fan of Taco Bell but this happens all the time. The employees seem in no rush to do anything. The food has always been good at this location I would recommend getting the app and ordering 45 minutes in advance if you plan on going here. read more

Has been consistently friendly, speedy, and accurate as of late. Seems like every crew member is extraordinarily polite.

If I could leave negative 5 stars I would. I have been to this location quite a few times in the last 2 weeks. Every time I've either been told they have "limited options on the menu", that their fryers aren't working, or when i tried to go for breakfast one morning they decided to just not open at 9am that day. Tonight I tried to doordash and placed my order at 9:00pm and it was clearly stated they stopped taking orders at 9:30pm. They waited until 9:31pm to cancel my order completely, obviously because they just didn't want to make the food. The order was placed well in advance. I totally sympathize for understaffed restaurants these days but this location is absolutely awful and needs to be reviewed by the corporate. read more

Don't know why I thought it would be a good idea to eat dinner at Taco Bell. But I did and regret it. The food was nasty, so much sour cream that I couldn't taste anything else. The cilantro was rotten. And the place is filthy. Employees just stand around as they obviously aren't busy. Stay far away from this place! read more

Taco Bell - Worst Taco Hell ever. - Fast Food Near Me - Apex, North Carolina

I haven't been to this Taco Bell in so long because they were closed for refurbishment, now they are open and I was so happy to finally return... they close at 630, I arrived at 6:50. I am seriously devastated. Who closes at 630 especially when they finally reopened ‍ not cool Taco Bell! :( read more