See it gets bad reviews but have never had a bad meal or experience here. Someone had thrown trash out of their trash can and it was everywhere and even though it was cold and windy one of the employees came out and cleaned it all up before it blew everywhere. Good work and good meal! read more

Food served quick in drive thru love the nacho fries very much feel safe in the parking lot and very pleased they have a garbage can to throw trash. Not all of them do. Very safe late nite eats. Greatly appreciate it read more

This Taco Bell was clean and they had a $5 box special which offered a delicious burrito, a taco, drink and churros. We didn't really have any customer service due to this location being one in which you order your food on the kiosk. The dining area was clean, not too big but cozy read more

Taco Bell - Tacos Near Me - American Canyon, California

Every time I decide to go through the drive thru I always have a bad experience. Foods takes forever, something is missing, get charged incorrectly, or the person at the window lacks in customer service. read more

It was 11:45 pm, on a Friday night, online and signage on door states open till 2:00am, lights are all on, cars parked in front.....pull into drive through, wait for 5 mins, see lady in restaurant cleaning tables....one car ahead of us at pickup window, slow, but they eventually get an order.....however we are still waiting for a "Hello, welcome to Taco Bell, can I take your order".....never happens. We say hello to speaker, no one responds. Car ahead leaves so we move to window, see two more worker, fourth worker appears, she's cleaning the ceiling while the third packs a door dash like order. We make eye contact, nothing, they ignore us and we just sit at the window in front of multiple workers. No one acknowledges or directs us. We wait another minute, still ignored, so we snap a photo and leave. Still wondering, what just happened ? read more

Taco Bell - Workers who don't actually help customers - Tacos Near Me - American Canyon, California

I've been to Taco Bells all across the country--but nothing, and I mean nothing, compares to this location. From the moment you walk in, you can feel the difference. The food is hot, fresh, and somehow even more delicious than usual (how?!), but the real reason this Taco Bell is the best in the world is because of Jared. Jared is a shining star of service excellence. His energy is infectious, his kindness is genuine, and his attention to detail makes every visit feel special. Whether it's remembering your favorite order, making sure everything is just right, or simply making your day better with a smile and a laugh--Jared goes above and beyond every single time. In a world where fast food often feels rushed or impersonal, Jared brings heart, warmth, and hospitality to every interaction. Taco Bell, please give this man a raise, a promotion, a key to the city--something! Because of him, this location isn't just a place to grab a quick bite--it's an experience. Forever grateful to have found my Taco Bell home. read more

I can't really say anything about the food. It is Taco Bell. This review is only for the service and speed of service. I have been to this Taco Bell several times and if you go inside and order it takes at least 20 minutes to get your food. If you go through the drive through then it takes about 5 minutes. The staff couldn't care less if you wait. Wish we had more options in the area. read more

Just got nacho fries and they are dry, hard and barely able to swallow them. Worst I've ever had.

Staff write profanities on customer napkins. Terrible service. Choose another Taco Bell location. read more

Taco Bell - Found written by staff on our napkin - Tacos Near Me - American Canyon, California

Had a bad service experience at this Taco Bell. Was ignored for 10 minutes while I stared at my meal that was sitting on a counter ready to go. I will not be going back to this taco bell again. read more

The laziest Taco Bell employees I've ever met in my life. The lady who works here with the blonde bleached hair is particularly very rude and extremely incomprehensive. They never get our right. I'm a vegetarian and I'm tired of finding meat in my food when I specifically ask for no meat. All the employees are rude, especially the night shift ones. If you can't handle working in fast food, don't work there then! read more

I like this location because it's convenient. They are always so fast and efficient. I usually go through the drive thru. I ordered a chalupa supreme and a regular nacho fries. I paid cash at the window and got my food immediately. I stopped at the parking lot to eat it. I ate the nacho fries first and it was hot! The cheese sauce was piping hot as well. The chalupa was cold and didn't have enough ground beef filling. There was more sour cream than I would have liked and the chalupa bread was not as soft and fluffy. Could have been warmed a little. I still ate it. There was a sign at the drive thru window that they're hiring. Could use a little more attention to detail. read more

Taco Bell - Chalupa Supreme and nacho fries with cheese sauce. - Tacos Near Me - American Canyon, California

Multiple times now we have ordered Supreme Tacos and received Regular ones. Seems like they just hope people won't come back.

The food is pretty good. Just don't go during lunch cuz they get really busy. Go before or after lunch. The workers are really nice and friendly. read more

Food is made shitty. Nachos with broken chips with hella beans and barely any meat, nasty ass dark green guacamole slapped on top. Gross as fuck read more

I would give this establishment zero stars if I could but I cant so heres one star. Absolutely disgusting behaviors by the new hires every other week and never getting why I order. EVER. Never do I get what I order and they have so much attitude when I ask for my right order. I do hope they get management to fix it. read more

Stopped by this Taco Bell early January 2022 for the limited edition Taco Bell chicken wings. Parking is easy since it's located within a shopping plaza. However when we came here on a Sunday afternoon they were closed for indoor dining so we had to revert to drive thru which went by pretty quickly. Staff were friendly and efficient. We got the chicken wings which comes with 5 pieces and a sauce (spicy ranch) for about $6, I heard that some people like it with nacho cheese so I ordered that as well too. For fast food, I was pretty impressed, the wings are tiny but they're well seasoned and crispy and the spicy ranch is pretty spicy. The nacho cheese was pretty good with it too. I hope Taco Bell brings them back again! Special mention to their cinnamon delights, they're little Cinnabon donuts filled with cream and covered with powder sugar. Crispy on the outside, soft, fluffy, and creamy. Would def recommend if you have a sweet tooth and craving Cinnabon and you want your fix! read more

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Here's an example of an Employer who hires Lazy employees because they think that Lazy employees will find a shortcut, an easy way, a Fastest way, to do a simple job.... Here's one, On my orders, it includes a Deluxe Box and a classic combo which is also in a box. At least let a Costumer know that you run out of boxes and for a replacement ask if it's okay to put it in a separate Paper/plastic bags instead, but no.. they decided to put it in one bag not separated and now the kids which i bought it for are opening food and scrambling which is which that comes with the box only because of employees Laziness. This Taco Bell doesn't deserve a Star.. but it won't post my review unless i give one.. read more

Taco Bell - Tacos Near Me - American Canyon, California

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If you're here for fast food, it's not very fast. I started coming here as a quick snack after reactivating my membership at the close-by car wash (rainy season is over). The few times I've come here recently, I've done mobile pick up, because you would expect it to be faster than waiting in the drive through. No, the times I came for full on meals, I would see the drive through filing through as patrons inside were waiting for 20+ minutes. It definitely feels like they prioritize drive through, because people at the counter get ignored. Post-pandemic, I think the only person who watches the counter is the main drive through person. Even though I put in my order well in advance, it's either not ready, or it takes forever to get acknowledged at the counter. The food is still the same across the board. You know what you're getting. The dining room is modern and clean most of the time. But I think if I come back in the future, I think the move is to go to the drive through, park and eat inside if you want any kind of service speed. read more

The level of incompetence at this Taco Bell is like nothing I've ever seen before. We popped in for a bite at 2:15pm on a Sunday between my kid's double header. All orders were extremely slow to come out. Multiple people were complaining about the status of their orders. And they weren't even taking orders at the register, and still couldn't get orders out in time! Everyone was forced to order at the computer and it added no speed to the process. The bathroom required a code. I stood at counter for 5-10 mins and everyone ignored me. Made eye contact with several people and even verbally said "can someone give me the bathroom code?" Nothing. Finally a kid came to the counter with an order and I got it from him. It was 10 digits! What bathroom code is that long?? This place needs a visit from Corporate. read more

This place needs to close down, and i told my kids to never buy food from this place again, very incompetent group of people, i don't know how many times they kept missing orders or putting semi old ingredients to their food, this is the last straw and i'm done with this place, if you're the owner of this horrible place and you're reading this review, your place suckssss!!! bigtime!!! read more

Extremely bad customer service, Lady named Lucia has no respect whatsoever. She ignored me when I was asking a question and gave me the wrong drink when I showed her the receipt. Creates no connection with customers, never coming here again. read more

Very frustrated with our visit- not only did it take forever, but it also gave us diarrhea. We tried to use our Taco Bell gift card (never used), and they told us the card did not work. We also asked for all three sauces, and they forgot the fire sauce. Overall two thumbs down. read more

While pulling up to the driveway, the employee told me they're limiting their order up to 4 items due to low on staff. In addition, they're not letting employees inside their restaurant even though their sign says open. Been sitting in the driveway for almost 1 hour! Unacceptable! Note, one of their employees is taking their break eating food even though they're short on staff. Something ain't right here. read more

Taco Bell - Tacos Near Me - American Canyon, California

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The service here is CRAP!!!! They are forever missing something. The food sucks! Everytime I get cinnamon twist they have no sugar/cinnamon in them. They are gross! You can order $10 or $20 of and they make you park in the parking lot to wait for your food. There is a there who double everything you order, so you'll have to go back in to get a refund. They seriously need to get this spot together. read more

Taco Bell - Cinnamon twist have a sprinkle of the cinnamon & sugar mix on them. - Tacos Near Me - American Canyon, California

Taco Bell you need to do better. We waited 30mins I kid you not for 3 items! And one of the items wasn't right but we ate it anyway. It wasn't just us waiting there was bout 5 people waiting and a few in the drive thru. If you don't have time don't come here. Almost asked for a refund cuz dang. People go to FAST food for the FASTNESS of it. It would be nice if one of the employees gave us a heads up as to why the service was so so slow but they were just lookin at us like they didn't know either. I work in a restaurant too so I get it but communication is key to great service. It was a clean restaurant tho so I give them that. Had fire pits on the outside. More than likely will never come back to this location ever. read more

Management needs to be replaced or fired!! During the dinner hours, there are only two employees working indoor dining, drive up services, and mobile/Door Dash orders. I thought it would've been easier and faster for me to place my order in the restaurant. There were 4 customers already waiting for their orders, with one of them having already waited 40 minutes! I timed the wait for the cars in the drive up line...at least 15 minutes per car!! The two employees managing all aspects of the restaurant service kept looking out into the dining area, looking absolutely tired and frustrated!! I saw one employee clock in, in turn another clocking out!! Finally I received my order after 35 minutes!! There was no use of getting upset with the employees, as it wasn't their fault!! This is about piss poor management not caring about its employees or customers!! read more

That's it! I am crossing off this Taco Bell for the last time! I don't really understand what the problem is but every time I go to this Taco Bell and I ordered chicken soft tacos I'm always getting stale hard edged shells! I am always tearing pieces of shell off just so I can get to the soft part ! If I wanted hardshell people I would order a hardshell taco I'm asking for soft and buy all that you guys just wanna keep giving me hard shells dammit ! Every. Single. Time! Not only that , but I'll tell these fools every time I want hot sauce with my order and they hand me the bag with no sauce in it ! And then you have to drive around front get out of your car walk up to the incompetent idiots and ask for hot sauce and they don't even say sorry when they hang you the hot sauce! And it sucks because I live in American Canyon! Guys can you get your shit together? Or at least somebody close the bag to the taco shell so they stay soft? Dummies! read more

This has to be one of the worst Taco Bell. They just don't give a fuck they're lazy and they definitely don't take the job seriously. There always loud screaming listening, loud music. Customer service is terrible they make you wait a long time for everything. read more

I am not to happy with this place. They didn't have items that I wanted, from the menu list. Also we didn't get what we ask for. So don't order the craving box, because they won't have it. The plus side was the taco I did have was good. read more

What's up with the negative reviews?? This is my go to spot after the gym always get the beefy 5 layer burrito with a Baja blast maybe that will change your minds...clearly you guys are complaining because you don't know what to order read more

Food is great and location is clean. But if you want to dine-in just know that it takes a minimum of 30 minutes to get your food. Every single time. The drive thru line goes so fast that I have no idea what they are doing back there. read more

Every time I go into this place, it's bad service wise. The owners of this establishment should be ashamed and try to make it better.:(

I went during my lunch break for work and ordered for a few of my coworkers and myself. I ordered 2 cantina chicken tacos, 1 cantina quesadilla, 2 beefy 5-layer Burritos, and 1 grilled cheese steak burrito. When I got the food I realized that they forgot 1 of the cantina tacos and the grilled cheese burrito. I didn't have enough time to go back through the drive thru, so I decided to walk inside. I walked up to the counter and was standing there for about 5mins and no one approached me. All the workers were in the back. One of the customers said " it'll probably take 30-45mins for you to get your food. I just walked out. They also did not give me a receipt. read more

Told my boss I was going to this Taco Bell down the street for lunch. He had me to fill out a Leave of Absence Form before I left to grab my food. Now I know why. read more

Our favorite Taco Bell in the area. Get the taco pass. It's only $10 and you get a free taco every day. In addition, we've brought our dogs twice and both times, the guy at the drive thru gives our doggie a side of beef as doggie treats. read more

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Rude. I ordered delivery on the Taco Bell app. The order was wrong, I called the store, the manager Sal said I could bring the receipt for a refund. The whole point of delivery is avoiding driving. I'm not driving there. I asked for a refund or another delivery. He said neither, I said that wasn't ok, he then hung up on me like a coward. Just rude. Avoid this place. read more

This Taco Bell SUCKS every single time we come here we wait. And I'm not talking a few minutes because I'm no Karen... we're talking like 20 minutes for a simple burrito and soda. I've come here with my mom and they made us wait a whole hour and they screwed up so badly they gave us free taco coupons. Just came here with my boyfriend today everyone in the drive thru got their order, people who pulled in the drive thru way after he ordered... people walking in after us and ordering got theirs and we waited 15 ish minutes and asked about his order and it looked like they didn't even start on it and didn't even apologize. I know for a fact the staffing here is short and the schedules probably SUCK and I know how hard that is but I also know for a fact the workers here are getting paid above minimum wage so the least when it comes to a situation like that (which happens literally every time I come here) would be a sorry but you don't even receive that. Absolutely horrible I hope when I move they have a better Taco Bell because it's a headache to come here for a snack or after work meal read more

This is by far the worst taco bell ever. Dont come here if you do actually get ur food on time, it will probablly be disgusting anyways. The staff here dont care and dont they have proper management. I been to alot of taco bells and every year the chain gets worse in customer service and food quality. read more

Wow, I can't believe I spent 10 bucks for a cold order. The only thing they got right was switching out the nacho for shredded cheese. I suggest you go to a different location. I stopped here because they close at 2am tonight but I should have went home instead. "We got food at home." read more