I purchased windows less than one year ago and want others to beware of the product service…read moredepartment. We are in the middle of a snow storm and my window is jammed open. Second time in less than 6 months this window has malfunctioned in an extreme way. Window Nation is fairly new to the Colorado area, so last year when service was needed a call back from their service department happened within 24 hours and service was taken care of within 7 days. Now its 7-10 business days (by automated text notification) that I will hear back to schedule for future service. Very unreasonable time frame to get service scheduled for a future date. I called and asked for Window Nation president name and they refused! I was going to write a letter expressing my regrets with buying windows from Window Nation and lack of reasonable time frame to speak with them about my issue. I do not recommend purchasing from Window Nation due to their unsatisfactory warranty service. The window remains open and unlocked until a service technician is scheduled. UPDATE: 2:15 P.M. Technician arrived at my door directed by the branch manager to close/fix my window. Took him less than two minutes. I asked why he arrived so quickly and he told me it was the phone calls, etc. I made. I changed my rating from 1 to 3. Although they could've had a five had my request been taken seriously from the beginning. The Technician "reset" my window and showed me how to handle it in the future.​

Although I had all my sizes available and knew what I was wanted, they would not even talk to me…read moreover the phone. They only wanted to send out a salesman. That tells me they're not confident enough in their pricing or their product quality.

Called to speak with someone, left a message along with contact info. Returned to yelp to make an…read moreonline request. Received an online acceptance of request with a calendar date. Put the date in my calendar. Attempted to call & verify, no response. Drove from Pueblo to Denver for job walk, LexyAssist Handyman was a no call/no show. Returned from Denver to Pueblo. Supposedly they were rated "Yelp Assured or Guaranteed." What can i say or do? Guess that's the way it is these days.

I removed an old island range hood and asked Matt to install the new one. He had to deal with a…read moretricky situation, the previous hood was wired up differently and the new hood had a different size vent. Access was difficult but he figured it all out and it's sturdy and works well!

Sloppy work. I have had a lot of people come to the house to do work, and this guy is let's just…read moresay not a perfectionist. Left a mess outside, missed spots on the wall, lefts chips in the drywall, clearly had no idea what he was doing with the flooring, and he didn't bother to clean paintbrushes, ruining the paint that we bought by mixing our paint colors. I could say more. The job eventually got done but not to the level of quality I am used to.

This company is awful. They show up when they aren't supposed to, ( continuously knocking on our…read moredoor, upsetting our dogs, when clearly he shouldn't have been there) then we booked for the next week yet Alex arrived an hour late to our appointment to turn on sprinklers and called me 45 minutes in that he was running behind. Clearly! Then he proceeded to do his job but couldn't put the sprinkler box outside back together once he left, then we get a call from our landlord saying that he heard we have puppies on the property so he obviously tried to get us introuble when we clearly had our two dogs , no puppies. Kind of upsetting Won't call them again!

I have no idea why the rating is lower. I was so happy using Brother's Glass for our broken house…read morewindow. Cathy was quick at responding and getting me all the information I needed. Talon was amazing. We have an uncommon window which required changing the plan last minute - he was patient and explained everything. This company is great!

I ordered a custom mirror for a closet door. Despite me asking many novice questions about mirror…read morethickness and edges, Cathy and Talon were patient and very helpful. Their pricing was excellent, the delivery fast and the final mirror looks great.