Great service. Friendly folks. The work they did on our vehicle was fantastic and at a great…read moreprice. Go out of their way to make sure the work is done right. Will give them more of my business.

We own 2 F250 trucks and we had to replace the transmission on one and then a week later the…read moresuspension needed work on the other. Stephen's was extremely responsive and had the new transmission in and ready to go in less than a week. The suspension issue happened on the weekend and they answered my late night text AND let us tow the truck directly to their shop. They diagnosed the issues on each and called us ASAP to discuss the issue, price to fix, and timeframe before they started any work. I will continue to bring our trucks to this location.

They don't work on Hondas!!! P74Obpopped up in my car!!! I'm so depressed bc there's no one to fix…read moremy car

Took the vehicle in with suspected solenoid issue. Got it back in record time with $1400 rebuilt…read moretransmission. But wait, it was also 6 quarts low on transmission fluid. Hmm. Isn't that what the pan holds? First rebuild ever without removing the transmission from the truck.

Gets a 1 because I can't give him a 0…read more DIY brake bleeding didn't go well, so I took it here. The owner takes an initial look and thinks I got all my information from YouTube then uses every third sentence to tell me I was some kind idiot. Evidently, his shop stays busy and successfully performs lots of repairs. I just draw the line at condescending behavior and since I'm in charge of who I choose to do business with, I paid his diagnostic fee and had my vehicle repaired elsewhere.

In my opinion, the very best, most honest mechanic in Paris. I recommend this place to anyone…read moreneeding their vehicle serviced. A 100% straight shooter and very personable.

I went to Paris Chevrolet, because they had the vehicle that i wanted. I called in to get more…read moreinformation on the vehicle and thankfully, i was connected with Mark Ritchey. Mark was very friendly and helpful over the phone. Because i lived over 100 miles away, Mark helped me handle the entire deal over the phone. I told him what i would like for their car, how much i wanted for my trade and my down payment. He said, "let me see what i can do and when can you come in?". I showed up to Paris Chevrolet, thinking i was still in the negotiating process, but i was 100% wrong. Mark Ritchey had already gotten me everything i wanted and i was literally there to drop off my car and sign paperwork. As i walked in, everyone greeted me by name, like i had known them for years. I have . Blown Away!!!! I rarely give 5 Stars, but Paris Chevrolet is definitely a 5 Star dealership and Mark Ritchey is a 5 Star Salesman! Thank you all, 100% worth the drive to your lot.

used to be a great place to do business with. now, they are rude and unreasonable…read more I will never do business here again after buying multiple vehicles from them.

These people invent problems with your car. They are extremely dishonest. My friend went to them…read morewith a seeming problem, they charged her over $500 for replacing a part that didn't need to be replaced (it turned out to be a hose, which they taped). After she brought her car out of there, all of the hoses had been disconnected and not put back together. They charged her for changing the oil, then didn't do it and they refused to use parts she had onhand, saying that they only got parts from their own suppliers. I would rather walk than to take any vehicle to them!

They charged me $100 for a diagnostic on my transmission. But, they only spent 5 minutes looking at…read moreit before saying I needed $3000 worth of work done. They did not even drop the pan to look at the bottom of it to see if there was any broken parts in the pan. When I asked them to drop the pan the sales guy tried to tell me that it would cost another $75 to take the pan off. I had to remind him that they only spent 5 minutes diagnosing it in the first place before they would take it off. The other transmission shops I called were half the price of them for the same job. Truly trying to take advantage of someone from out of town.

Best service in the country. These guys helped me w my car despite the fact that it was an Audi and…read morenot a car from their dealership. They gave me the best prices and the best service. I literally went back with different issues and they'd help every time. They're also super nice it's great.

I had my car towed in for the known lifter problem on these cars 5.7 and 6.4 engines,also i asked…read morethem not to drive the car in ornoutbof the bays as i dont want further damage done to the lifters,however the car was driving in and out of the bays and parked in the parking lot. They had my car for 7 days, kept getting the run around, telling me they were tearing into the car to make sure it was a lifter failure. Instead they did some tests on my PCM and checking my k&n air filter, plus said i went 12k without a oil change because they lost a record,which i have every paper record,showing they did the oil changes and they were all done on time! Not once was the car lifter looked at, even though I signed the paper for the diagnosis to be done,After doing there so called tests, Michael McCarter calls me saying they can't get data off my PCM ,and I had a program installed on it, which the PCM has never once been touched beside Jay Hodge doing services on the car, once we got to the dealership the stories changed and Michael McCarter said I never said that you put a program on the PCM,but i have every conversation from these people as they are a known company for lying and not doing what they say, they then say my air filter is dirty and it could have caused a failed lifter, but I have records showing when the filter is cleaned and reoiled, but people who know these cars know this is a VERY COMMON problem in the hemi's. I then take my husband in and let him talk to them,so they can explain what they told me. well we went up talking to Montgomery Moore, because Michael McCarter is being rude at this point and all this Montgomery Moore does is smile amd smirk the whole time, never once able to give a straight answer! He did not like being questioned on the car, and how other people have warned us not to take the car there, and told us to leave the dealership, handed me my key back and said i dont need your business. The next day I go to have my car towed out of there, the windows were some what open and the whole inside of my car was soaked because it had been raining and my battery was completely dead on top of it, as I had the tow guy help my charge the batteryso I could get the car towed outbof there, which this is a brand new battery in the car. All they did was damage my car and not do anything! All this is on video including us speaking to this so called Montgomery and how he handles customers. Also Chris Taylor has unplugged my dash cam in the past when it was in there for service, seems alittle fishy as they are not suppose to touch personal belongings. I also have video from that. We were also informed by a previous customer that he had his car in there for the lifter issue on his hemi, they refused to do anything on his car, but they drained the oil and when this customer came to get his car, he started his car it ruined the engine because there was no oil in this engine,they also refused to fix his engine! I wouldn't ever trust this place with your car! they also said I had to many after market parts on my car, I don't think a K&N air filter, a harmonic balancer, because their OEM harmonic balancer failed at 61k we had to replace because they said they wouldn't cover when I called to ask, and a mid muffler delete would not be alot of after market parts. This place will do anything not to fix your car. Also my whole engine bay has oil dripped everywhere. Also have a friend who worked there for a day and he said he wouldn't work there any longer after he saw all the illegal things they do with people's cars in a single day!

I've went here for some minor repairs and they were the first mechanics that I have ever talked to…read morewhere I didn't feel like I was being told B.S. They were friendly and quick. I highly recommend them I'll update my rating and review after I get some heavier work done there.

My car wouldn't start (I'm a single female btw) so it was just up to me and some church friends…read moresuggested I use Jason so called a towing company and they towed it to him. I gave him all my info and he called me after it was there a couple of weeks and I was so excited to get my car back and I said so what was it the battery? NOPE!! Nothing is wrong with it but he ,without my knowledge, changed this and that to make my bill $500!?!? WHO DOES THAT?