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Paris Chevrolet GMC

3.0 (21 reviews)
Closed • 7:30 am - 6:00 pm
Updated a few days ago

Services - Paris Chevrolet GMC

Auto diagnosis or inspection

Auto maintenance

Oil changes

5 More Services

Auto repairs

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Paris Chevrolet GMC Photos

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Recommended Reviews - Paris Chevrolet GMC

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Reviews With Photos

The Gift Box
AA P.

Very Friendly, and Very Sincere people at Paris! After months of looking for my dream car, I finally found her in a little town called Paris. Not only my dream car, but the best price for value mustang within 500 miles! I made the 3 1/2 drive from Waco, and it was it was a short, simple, process. Nobody trying to shove warranties and extra fees into your face. The car was immaculate and I didn't feel cheated. THEN THEY SENT ME A GIFT BOX IN THE MAIL. With a "Paris" Mug, Cap, a local coffee brand, bottle opener and a box of cookies. I was totally blown away! Thank for the best car buying experience I've literally ever had. Thank you Andy, and Logan

Screenshot

Not sure where I start. I literally just purchased this car on 04/26, David (the salesman) was great, very personable and responsive, however there was some room for opportunity and I didn't really care for this process. I've been in the automotive business for about 10 years and have worked for several brands so I am very familiar with this process. To be on the other side of the table with the experience I had was a bit shocking. First off, they did a price switch. I came in to the dealership after they dropped the price $500 in which I'd initially asked for over the phone and was told there was no negotiation. Then I bring it to their attention and somehow they made the numbers work for my budget however the price of the vehicle was still $34700 vs the $34200 online. Since they made the numbers work I didn't really complain but mentally notated. Secondly, I was told that this vehicle had a second key and as we are to the final steps I was informed that the vehicle only comes with one key...strike two(mental note). I kept things calm and moved on until I was fed up.. Lastly, after signing papers and returning to pick up the vehicle. I drove home back to Dallas, maybe 15 miles later I notice the wheel alignment is off. I reached out to the sales man in which I received a response of an offer for $100 check. I respectfully declined, called in to speak with a sales manager. I was then offered the alignment I originally asked for however, was told that I would need to drive 2 hours all the way back to their dealership to get this done and drive 2 hours back. Then I get home and notice the daytime running lamp on the passenger side is completely out...COMPLETELY UNACCEPTABLE! The things I asked this dealership for were very straight forward and reasonable request as a consumer. All in all, I like the vehicle and wish I could have purchased it from a dealership who had a bit more experience in building a client relationship. (Ps..The finance guy (JT) was great and made the paperwork process seamless)

Incompetent

Spend the extra 2 hours and go to Dallas for decent service and better pricing. Higher prices, awful customer service, and takes advantage of not having local competition are reasons enough to drive to anywhere else. J.T. Thompson and Chris Pickerill should be fired for their incompetence and basic understanding of customer service. Truck broke down with 6k miles yet I'd still consider it a better performer than those two wastes of payroll.

2018 Chevrolet Corvette

I brought my 2018 Chevrolet Corvette Stingray to the service department for a simple diagnostic and an o2 sensor change. After receiving the call that my vehicle was ready I arrived and was told the vehicle was not ready yet. During this time a salesman approached me and asked me about trading my vehicle in and I allowed them to appraise my vehicle. They then drove my Corvette down the road in less that favorable conditions and wrecked it. Not only did they spin it off the roadway, they hit a telephone 20 yards from the roadway and split it in HALF. The GM then invited me into his office and asked me if there was a vehicle on the lot that caught my interest. My answer being the only sports car on the lot, a used 2SS Camaro worth half the price of the Corvette I got a month ago. The GM immediately turned down the offer of it being my "loaner vehicle" even though the dealership did not have any loaner vehicles on hand. Instead they handed me the keys to a more expensive pickup truck with NO GAS IN IT that was straight off the lot and would not change their mind about loaning me a sports car after they wrecked mine. I will never shop here nor bring my vehicle here for any reason whatsoever and I firmly believe that no one else should either.

Pieces that should be in the engine just thrown on my seats
Vanity C.

I sent in my car to have the timing chain replaced and went ahead and got the Diagnostics to be sure. I worked with Austin and service for many days he was always really nice. But when I called Austin on the day that he said the car would be ready he told me there's been a problem there's metal inside the engine and we need to get you a $6,000 new engine I declined. Then he said they could put the timing chain on and run a balloon test to make sure the pistons were ok and This would cost me $1500; I declined and said i would pay the $270 for their diagnostic and send a tow to pick it up, to which AUSTIN said ' ok i think you made the right choice' and proceeded to tell me about the good cars their dealership had and when i mentioned bad credit here told me about PAC ( Paris Auto Connection) and their good deals on used cars. When i told him i was ready to get the car towed he said ' WELL GIVE ME A DAY TO PUT EVERYTHING BACK TOGETHER AND PUSH IT OUT OF THE GARAGE SO THEY CAN TOW IT' to which I said ok. Got my car towed back home today in PIECES!!! Lights and car parts falling off of it and my interior is shredded!!! Called the dealership, AUSTIN acts like he's done nothing wrong, speak to the SERVICE MANAGER (forgot his name but will post it when I remember) who starts listing EVERYONE ELSE that could have caused this problem, and offering to tow it back to see the issue ( uh DECLINED) before finally asking what I wanted. I stated simply, my money back and then he'd starts with the semantics, like putting a dollar amount on each broken item, but he got excited when I mentioned this review and pictures. By then, I was done with the conversation and on my way to this review. Pictures included

Loving my Corvette!

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2 months ago

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2 months ago

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1 year ago

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4 years ago

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3 years ago

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5 years ago

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6 years ago

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3 years ago

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6 years ago

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4 years ago

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5 years ago

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6 years ago

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4 years ago

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9 years ago

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9 years ago

Always great experience. I've never bought or serviced my car anywhere else. The people are what makes this store awesome!

Business owner information

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7 years ago

We had an excellent experience buying a new vehicle with Errin along with everyone else at the dealership

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9 years ago

best car buying experience ever! Very friendly service department as well

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8 years ago

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Paris Chevrolet GMC - car_dealers - Updated May 2026

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