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    Spencer's RV

    4.7 (3 reviews)
    Open 8:00 am - 5:30 pm

    Services - Spencer's RV

    RV repair

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    Quality RV Solutions

    Quality RV Solutions

    (25 reviews)

    It is with a deep sense of gratitude that I write this recommendation for Quality RV Solutions; but…read moreit starts with a sad story. Motor Home Specialist (MHSRV), also of Alvarado, put a whole new roof on this 2003 Winnebago Journey 34H for $19,100. Fast forward 10 months and about 200 miles later, my RV was parked at a gliderport in Midlothian, when a thunderstorm with 25 knot wind gusts blew 2/3rd of the roof completely off. On contacting MHSRV, their Service Manager told me that they only warranty their work for 90 days! I contacted several other shops, including the Winnebago dealer, all of whom wanted the motorhome at their shop to inspect the damage, but unfortunately I was parked in the dirt which was now too soggy to drive upon. Lazlo Sears, Owner of Quality RV Solutions, took the time to drive 13 miles over to the airport and survey the damage and gave me an estimate to fix it. I was uncomfortable with the thought of driving the motorhome with the remainder of the roof peeling off, so 'Laz' and a coworker came out about a week later, after the ground had dried sufficiently to drive this 16,000 lb motorhome over it, taped and screwed the remnants of the roof down and took it to their shop for repair. Upon disassembly of the damaged roof, it was discovered that MHSRV had simply put the roof they installed over the top of the old roof, without any bonding between the two roofs, nor between the 'Luan' (thin plywood sublayer) and the fiberglass cap. Winnebago specifies the use of 'Red Glue' (Dorus S 563 Adhesive) to bond the fiberglass to the Luan. What MHSRV apparently did instead was pour ordinary Contact Cement on top the Luan and put the fiberglass down on top of it; instead of applying it onto both sides, allowing it to dry, then pressing them together - as contact cement directions call for. All that was holding the 'new' roof on was screws and a bead of RTV around the periphery; this is why it blew off in a mere 25 knot breeze. I'm glad this didn't happen out on the highway at 75 mph with cars following me. Laz and Preston took pictures and a video as they took the old, incompetently-installed roof off and took it all the way down to the original Luan, to which they glued new luan over it and once that bond was cured, sprayed on a new, lifetime-guaranteed polyurethane roof. They also replaced the TV antenna a few vents damaged when the old roof blew off, replaced an electric vent which failed due to water intrusion and extraction-cleaned the interior headliner stained by water intrusion from the thunderstorm. Since I live alone in North Richland Hills, they delivered it to me when it was done for a nominal fee, as with the pick up in Midlothian. So, a shout out to Laz, Preston who did most of the repair work and Haley who coordinated the work and kept me abreast of the progress and billing. Quality RV Solutions did what they said they were going to do, when they said they were going to do it, and when they found additional damage due to the shoddy workmanship done 10months earlier by Motor Home Specialist, amended their estimate - fairly I think - and completed the job in both a workmanlike fashion and for the agreed-upon price. Laz even gave me a written synopsis when they were done of what they found, why it was wrong and how they corrected it The staff at Quality RV Solutions is friendly, helpful and seems genuinely happy at what they do. I recommend Quality RV solutions highly and without reservation. James L

    My RV's check engine light started blinking near Dallas as I was trying to get to Northern…read moreCalifornia from South Carolina. I got it scanned somewhere close by and the scan said ignition coil and misfire in cylinder 8. I parked the RV at an RV park for the night and called every "mobile repair" company in the brochure. Nobody even answered, let alone came. Next morning I called Quality RV Solutions who assured me they could turn this around same day. A few hours after getting there, they were able to fix what was wrong and even took the time to stress test the vehicle to ensure everything was OK. The final price was more than reasonable considering what they needed to do. I was really impressed by their outstanding customer service and by the quality of the work done. Extremely satisfied!

    Travel Time RV - New Travel Trailer Toy Haulers

    Travel Time RV

    (13 reviews)

    When we arrived at our friends' in Sulphur Springs TX, to mooch dock on their property, our living…read moreroom slide wouldn't go out and our levelers weren't working properly. Our friend insisted we take our motorhome to Travel Time RV for the repairs because he trusted them to do the job right and at a fair price. He was very WRONG!!! The mechanic, Allen, who worked on our rig has no right calling himself a mechanic. We gave him a laundry list of what needed to be fixed and pretty much everything he touched was worse than before. We gave him a new wiring harness for the slide/levelers and he said it was no good and took the old one out of the trash and put it back. We were charged over $200 for another wiring harness and it was put in so poorly that all of the wires frayed while driving! This is a letter we sent to the dealership: I am writing this to explain what happened with the service we received at your facility. At the insistence of our friend we agreed to bring our RV in to your facility for service. The items that were to be addressed were: the levelers, the front slide, cleaning the ac's and replacing the electric element in the water heater with a new element that we provided. As to the slide, I gave Allen a brand new upper wiring harness to replace one of the 2 that are required. He put it in before replacing the lower harness, and then told me that the new one I gave him was bad. How could he have known it was bad if he didn't replace the other one first. When I said let's get a new one he said no and went to the trash, dug out the old one from the trash and put it in before replacing the second harness. The parts were replaced with reconditioned parts which you now claim come with no warranty. I have spoken with other mechanics and the all say that even reconditioned parts come with some warranty, even if only 30 days! As far as the levelers he did replace one foot and some springs. I gave him a new element for the water heater which he said he replaced. The heater never worked on electric and still only works on propane which is exactly the way it was when we brought it in. He also said that he cleaned both AC's which seem to be fine. We picked up the RV and went back to our friend's and the slides went out and in once. We left and went to our next stop and the levelers and main slide do not work. Also all of my instruments and fans do not work either. In addition, the tire that he had off to work on the wire harnesses was put back but he didn't put both lug nuts on properly that keep the hubcap on. We lost one of those lug nuts while traveling and the other one came loose and we almost lost the the entire hub cap. We have been traveling full time for over 5 years and now hub caps have ever come loose even when driving over rough terrain. The total paid for the work was $3373.97. Before we took it in all the instruments on the dash and one fan worked, now nothing works. The slide worked sometime and now not at all. I had asked Allen to check my rear camera and monitor because it worked most of the time, but not all of the time. He told me that it was hopelessly dead and would not work at all. However, when I returned I pushed the button to see if he was right it went on and works perfectly. This truly makes me doubt that Allen knows what he's doing!!! My RV is in worst shape then when we brought it in and $3373.97 is a lot of money! And we were without our rig for 3 weeks!!! Bottom line I would like to know if anything can be done to make amends for what i'm going through before I let the world know just what I think of the treatment I received at your shop and the lack of quality workmanship. PS: When we arrived at our next destination we asked the park management for a recommendation of a mechanic to come to the park and fix our issues. The mechanic he recommended fixed everything. We needed two rocker switches, that the mechanic claims he replaced, for the slide that cost us $30 total and the mechanic charged us $200 for his time. Jason was efficient, knowledgeable and quite fair in his pricing. We wish we had never gone to Travel Time RV in Sulphur Springs TX and you shouldn't either!!!

    Had a tire disintegrate and destroy the plastic fender, the cabin wheel well and part of the inner…read morewall of my travel trailer. Took it to Travel Time who ordered parts immediately. But, it took 3 months to get them. Once they got them, it only took a couple weeks to get the work done. Since it was starting to dip into the low 30s at night, they winterized the trailer free of charge. Then they came in about $300 below the estimate. They don't just have a satisfied customer. They've got a loyal customer.

    Quest RV Rental & Service - 2022 Redhawk 31F 32ft Class C

    Quest RV Rental & Service

    (11 reviews)

    Everything was great. The RV was clean when we picked it up. They were very helpful and it was so…read moreeasy to get support if we needed. The only thing that wasn't ideal was there were ants in the passenger door jam. The cleaning crew wouldn't have known to clean there. We just got some ant spray and sprayed it down and the ants were gone.

    Don't trust these people with your RV, they won't take care of it. We trusted them with our brand…read morenew Thor Sprinter Citation while we were stationed overseas, so they knew we wouldn't be in the area to check on it. After five years as a rental I was expecting signs of normal wear and tear but what I found was much worse. In addition to the normal wear and tear, the subfloor was obviously and completely destroyed. But even worse, the entire skylight unit is missing. This was a gorgeous skylight with an insect screen as well as day and night shades. All gone; and in its place there's a piece of plastic. I'm dumbfounded and heartbroken. We never should have trusted them with such an expensive piece of equipment. Response to Quest's comment: yes, our RV was three years old when we put it into your fleet...and it had *less than 6,000 miles* on it. It was never stored out in the weather by us, and the skylight was clearly fine when our vehicle entered your fleet. Why, while in your care, was the skylight allowed to dry rot and crack from weather exposure to the point that it couldn't be repaired, and/or further damage prevented? And the floor...I'm guessing that wasn't noticed until our warranty ran out? Damage that severe, unnoticed for so long? If it was, indeed, the manufacturer's fault for not putting enough supports under the subfloor, it should have been apparent much sooner. But it takes a lot of time and effort to have warranty repairs made, right? Something you promised you'd take care of. Lastly, Mark did not decline the replacement and opt for the "repair" that was completed. It was never addressed, and he noticed the skylight was gone only when he was halfway home between Dallas and Colorado (his very costly mistake). Our loss, your gain. The point of my review is only to provide our experience so people can decide for themselves whether they want to entrust their very expensive, valuable RV equipment into your care.

    Campers4Rent Dallas RV Rental - Our 20-foot camper is festival-ready--headed to Rocklahoma this week after a busy season of adventures!

    Campers4Rent Dallas RV Rental

    (11 reviews)

    We rented the 2016 26' Bunk House Travel Trailer (Conquest 248BH). Get ready, there is a lot of…read moreproblems with this unit... Camper condition at pick up by my husband: Scheduled pick up time was 10AM 7/8/17. Camper was not ready, and was not as advertised. 1. Request 2 tires be replaced because 2 were bald. 2 - propane tanks to be filled. 3. - Curtain for top bunk. 4 Kitchen cabinet front on a lower cabinet or storage space. --They did not go over a check list to be sure all was working properly. When the camper arrived at our home, I immediately noticed the condition. Looked like a different camper than one I physically looked at. The first one was identical to the photos online even had the logo on front of camper. This one had issues: 1. Panel strip coming off between bath sink and pantry doors. 2. Veneer peeling along floor below sink & looked water damaged. 3. Kitchen sink was missing the hot water handle. 4. Queen mattress was in terrible shape, was unraveling & had stains. We turned it over & this is when we noticed the underside was hiding a huge rip in a corner of the mattress. 5. Looking at camper side with door, the left top trim was broken. 6. Awning was patched with duct tape and in some places still had holes. 7. Cabinets above queen bed looked water damaged. 8. A Storage compartment was unable to be used. We then called & talked to a lady in the office & she began to get rude when we let her know we were not happy with the condition of the camper & felt lied to. She pretty much said this is what a rental unit looks like. 7/9/17 First travel date: with 64 miles left until destination, we had a blow out on the trailer. We were stranded without communication (Halfway through the trip we realized Verizon doesn't have cell service down Hwy 83 in Texas going to Garner State Park) or a way to change the flat. According to our paperwork, we were supposed to call roadside assistance - hard to do when no cell service. Also hard to do without the correct tools to change a blow out. (thank goodness for my Expedition tools) Same tire we first requested to be replaced day before. Upon arrival at destination, we realized a few other things were broken or didn't work: 1. Refrigerator didn't work. The fridge took 3 days to cool enough to put a few things in, by day 5 we were finally able to put in milk and eggs. Thankful we brought good ice chests. 2. The A/C did not work. It pretty much just pushed the hot air around. This A/C doesn't work in Texas heat. 3. Sink near bath area - stopper had to be removed to use sink, the plastic spokes were broken. 4. The sensors to check the grey & black tank levels were broken. There was a steady leak coming from under the camper in seams of the pipes because the tanks were full. We also noticed that the grey tank sits on the axle we had a blow out on. --I have video footage showing that when you press the sensor buttons for grey, shows empty then the video shows a non-draining bathtub. The black water just showed 1/3 with a little glow on the 2/3 area, but it was full too. 5. The cabinet under sink next to bathroom had an inch of water. The pea trap wasn't connected to the pipe coming down from the sink. 7/15/17 Going Home: We were very worried to drive this home & guess what, yup, another blow out, same axle, & spare we had originally replaced. This time travelled I-35 to ensure cell service. Still had difficulty getting someone to provide travel trailer road side assistance on a Saturday. Left mssgs with Judy on 15th & 17th, I was able to speak to Scott about our miserable trip and how I felt so unsafe pulling this unit. He never showed any remorse or sympathy or even any real concern as to our safety. When I let him know of all the issues, blow outs & how upset we were without a way to change the blow outs, he just let me know that no rental place gives you the tools to do this on your own. When I asked him what he expects people to do, he just said "it happens sometimes and if you have a Chevy you can press OnStar, but you had that 'fancy' Expedition, so yeah I don't have an answer" I am so glad you love my 'fancy' 7 year old Expedition with almost 100K miles on it...do you want to buy it because I keep it regularly maintained unlike your camper? He said "no camper sensors work, ever" That's a lie... He then claimed that I just wasn't happy because I wanted something nicer. Well, is a pop-up considered nicer? That is what we originally wanted, but looking back we should have stuck to our tent. Said 1st blow out was because I ran over something, 2nd he couldn't diagnose...I'm sure if I wouldn't have brought the 1st tire back, there would have been another reason. Scott literally had a reason for why each item was not working or broken. Offered me 10% off this rental (didn't even cover my spare tire purchase or roadside assistance) and 10% off next rental. I laughed at this, as I will NEVER rent from this company again.

    Had so much fun camping with the help of Campers4rent. First time renting a travel trailer and glad…read morei went with them! Showed me how to use everything and the camper came clean and ready to go. Will definitely rent again from them.

    Spencer's RV - rv_dealers - Updated May 2026

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