Kevin and Dom took good care of us when our car broke down in the middle of a weekend road trip…read more Good service, good advice...good guys.

Ladies beware! The oil change service was fine, no issues there but I was given several…read morerecommendations that were outright false/inappropriate. I was told my brake pads were dangerously thin and needing an immediate change, something they could do for $500+ so I took my car to a trusted dealership instead where the owner let me know that my pads are perfectly fine & do not need to be changed at this time. I was also asked by this Jiffy Lube if I wanted my air conditioner filter changed bc they said it was dirty, which is something I know how to do myself so I went to do that today only to find that the filter is not at all needing a change yet. I truly believe they targeted me as a woman because my husband has never once been recommended so many additional services after his oil changes, but after my first time I got quite a few despite having a fairly new car. We will no longer be using this location or company.

We had a great experience buying a car from this location. I really dislike traditional car…read moredealerships, haggling, and high pressure sales tactics. Enterprise's "no haggle" pricing is real -- the price listed on their website for the car we wanted was exactly the price we paid - and it was a really good price. Plus, you don't realize that the amount of time it takes to buy a car from a dealer is because of all the negotiation tactics, etc. This was SO speedy - about an hour from deciding to buy to walking out with the keys. A few things: 1) We were looking for a particular color (in a particular make, model, etc) that was harder to fine, so we ended up paying Enterprise $300ish to ship the car we wanted from PA to MD. That worked great - it took about a week (as I was told to expect), and then we had first dibs on buying the car if we liked it upon arrival. 2) After purchase we took the car to our trusted mechanic and did a full "pre-purchase" inspection. It was in great shape. It was a huge relief to me to know that we had 7 days to return the car (for $200) if it had turned out to have issues. 3) Ty on the Enterprise team helped us and she was straightforward, friendly, and responsive. Definitely recommend working with her - but we interacted with others on the team and everyone seemed great. I think having a commission structure where sales reps get paid a flat fee per vehicle (rather than making more if the price goes up) supports sales reps in being efficient and straightforward. I know some people have a bias against buying former rental cars, but in my experience having now owned a couple, they are maintained well (with a clear and documented maintenance history), in very good shape, and often end up being a great deal. 100% recommend buying a car through Enterprise Car Sales and specifically the Lanham location and team. Thank you for making it such a smooth and pleasant experience!

This location is amazing! They treat you like family even if they are not the sales rep that is…read morehelping you. I worked with TY and she has been so consistent, patient, caring and made me feel comfortable purchasing my first car! The managers always greet me and make sure I am good and comfortable. Ready to buy a car?? Look no further this is the place to be. I am super happy to drive off the lot with my new car. Thanks Ty and the Enterprise family!!!

The best mechanic in Baltimore! After being quoted elsewhere that $2,000 worth of work needed to be…read moredone, this top tier place saw me right away. After a thorough assessment, they were honest with me that half the work quoted wasn't actually necessary, and did the required work for half the price while showing me what exactly was problematic and was not. The shop is old school (appointments have to be made via phone) and unassuming, but Tim has 40yrs of experience and his team does quality work. Also walking distance to Towson Town Center, so super convenient to get some errands in whilst work is being done. Highly recommend this garage; it's so hard to find mechanics who are not gimmicky with tempting deals or overpriced, but thorough, fair, and reliable. Customer for life!

I found this garage in a panic after my car's engine started smoking and I needed somewhere to tow…read moreit to. I am so glad I found this place!! They are so kind and knowledgable and were able to get my car back to running in no time. They are also very straightforward and honest about pricing, only recommending what is absolutely necessary. I will definitely be back here for future car needs!

I placed a $1,000 deposit with Acura of Laurel on June 30, 2025, for a two-year One Pay lease on an…read moreAcura ZDX, after they assured me the vehicle would be delivered between July 4-8. The lease terms were meant to match a deal my friend received. After following up multiple times, I was told on the morning of July 7 that the delivery had been delayed until July 15--with no VIN, allocation details, or any assurance it would actually arrive. When I asked about the delay, the response was vague and dismissive. I was told, "We can't do anything about it," and they even offered to refund my deposit mid-conversation without addressing my concerns. This entire interaction left me feeling like I was misled into placing a deposit so they could lock me out of the end-of-quarter and July 4th lease deals while pushing other inventory. I expected better communication and professionalism from an Acura dealership. Very disappointing experience.

I've been a loyal customer of this dealership's service department for nearly nine years (since…read moretheir Tischer days), and until recently, I've always felt confident bringing my vehicles here. Unfortunately, the quality of service has declined noticeably in the past year or so, which has been disappointing given my long history with their team. I understand that new vehicles can sometimes have issues early on, but it's been frustrating to repeatedly bring up problems just to be told nothing's wrong--only to later confirm that there is. Having to record these issues on my phone just to demonstrate that something isn't working as it should isn't on par with the level of service I've come to expect. To be fair, they did ultimately replace the starter on my new car after it started randomly leaving me stranded, but the process took several visits and a lot of back-and-forth before the issue was fully resolved. I've always accepted that servicing here costs more than at other shops, but it was discouraging to receive a quote nearly double what Honda charges for a comparable timing belt service and to be told to "go to Honda" when I asked them to first fix one of the many other warranty-covered issues --especially after multiple unsuccessful attempts to fix them. While my advisor has always been professional and respectful, I feel that when issues become complicated or require extra attention, there's a tendency to dismiss or defer rather than fully resolve them. I would prefer to get this all resolved through the dealership, and hopefully continue servicing here, but I'm not optimistic about it and would not recommend Acura of Laurel at this point.

Don't know if it was the manager but the guy was rushing everyone in the line. He was being…read moreimpatient of these two kids that were ahead of me. They were using coins and the guy was rushing them and tell them to hurry up. So rude and impatient.

This is my go to 7-Eleven…read more So how do you rate and review a place like this? Well, except the real outliers, I believe all 7-Elevens are the same. More so than many other franchises. However, some really stink and implementing what Corporate asks. So when you show up with the 7-Eleven App flashing with a Free Coffee Award they look at you and say that is no good here, we have no idea what that means... That just stinks. However, that sort of thing has NEVER happened to me at this particular 7-Eleven. In fact, they are so friendly here. They have been staffed by the same people for many years, and they are happy and attentive to your needs. They always have lots of fresh coffee and they put you in a good mood when you interact with them. In a very important, but general note, I harbor a secret theory that in the DC area 7-Eleven bought the doughnut recipe from Montgomery Doughnuts. I grew up here, and, in particular, the Chocolate Glazed doughnut reminds me excruciatingly of the Montgomery Doughnuts version (long my favorite doughnut in the world). 7-Eleven has a great business model, and affordable, delicious food, that is probably really bad for you. I love it!

Price was better than competition and no issues with the car…read more Where the really shined was on the return. I left a set of headphones in the car, they did a search and someone drove them to me at the terminal. Service above and beyond...super thankful.

Absolute WORST car rental experience. Do yourself a favor and rent from somewhere else. Staff is…read moreextremely rude unprofessional and not helpful, lady with locs. Cars were filthy and smelled like marijuana smoke. I highly doubt the cars are cleaned or wipes out. I have to exchange one car because it was driving weird only to get another piece of junk car. The name serve them right "next car" go and get the next car somewhere else.

Amazing the level of incompetence trying to use 711 wallet scan and pay rewards , even the owner…read moresaid it can only be used for gas which is NOT true . You can use the rewards scan and pay for anything in the store gas or food or drinks . I have emailed corporate and hope they give these clerks and owners proper training on how to use their own application, welcome to the 21st century. Please educate yourself if the company you represent rolls out a new form of payment you should know how to use it fully .

I came to 711 in the middle of the night at 2am on July 17th, 2022 Saturday Night and the doors…read morewere locked but customers were inside playing on the slot machines but the employee never opened the after we knocked many times and employee had rude behavior. 711 is not 24hour anymore?

I rented a car here after booking a cabin in Shenandoah which required 4WD to access. NextCar…read moreseemed to have the best price and was the closest location for pickup.  Upon arrival, they needed proof of my insurance since I wasn't using theirs which wasn't something they told me I needed to provide. I've rented cars many times through other providers and have never needed that documentation on hand. It delayed me quite a bit having to dig up the doc via the Geico app so that was a little frustrating. I told the employee at the counter that I absolutely needed four wheel drive and I confirmed that the vehicle I had booked was the one I was receiving. The vehicle was different but I was assured it was still 4WD. However, once we got toward our destination, I was disappointed to find the car struggling to get up the gravel mountain roads. We were sliding and hydroplaning and it was pretty dicey at times. Definitely not the most relaxing way to start our vacation. We actually ended up having to leave a night early because there was some icy weather coming in and I didn't trust that the car would be safe enough to drive down the mountain. I let the employee know about my concerns once I returned the car but was once again assured that the car was 4WD. It was a Toyota Corolla Cross which is not inherently 4WD and the vehicle had no indication that it was 4WD on the back like cars normally do. I'm not sure if the employee was being truthful or just trying to get one over on me. It's hard to tell. Either way, I wouldn't trust NextCar for my next rental which is disappointing since I do travel quite a bit. It also seems like they have policies which could result in nickel and diming like the $100-$300 cleaning fee for something as simple as mud, which I saw posted on a sign at the counter. Yikes.

The price was great. The deal I found was the best you could find. Staff was fast and friendly. The…read morecar was clean and the tank was filled up. Next time I visit. I will use NextCar again.

I'd rate Diamond Auto Body 4.5 out of 5. They definitely do great work here. My insurance…read morerecommended this place as a result of car being hit while parked. Staff - Staff is prompt and friendly. I definitely appreciated Monica, she's super friendly, professional, and easygoing. Service - They actually finished my car earlier than expected and did an amazing job. I actually returned my rental the same day because they were done early (FYI I do NOT recommend the Enterprise down the street). The work Diamond Auto Body did for my car looks superb and they even clean and vacuum your car before they return it to you. Covid Measures - The only reason I rate it 4.5/5 because they seem just a little lax on their covid policy. Everyone I spoke to including the inspection person all wore masks, but some folks around the office didn't wear a mask or didn't wear their masks properly. I didn't see temperature checks or sanitizing between customers, but that may be related to staff only and customer car repairs. Also, social distancing was a bit hard with the small space in the office. However, I'll repeat, whomever we dealt with and spoke to always wore masks around us. Nonetheless, I highly recommend this place for great service and work! Thank you Diamond Auto Body!

Came in to get my rear bumper fixed after a minor auto accident, left with several key issues with…read moremy car afterwards. There is no coincidence that my AC & high beams stopped working after leaving Diamond Body as they were perfectly fine before I came, I never had any issues with my car until I left it in the care of Diamond Autobody. They will not even take accountability for the issue they caused directing me to go elsewhere instead of offering to fix the problems. Obviously somebody here is incompetent & caused wiring issues with my car but they don't want to be held liable, insisting that this issue came from the accident although I was driving the car for 2 weeks after my accident & it didn't have issues. WORST SERVICE!

I have the 7-11 app so the price for gas isn't as high. Highly recommend! This store is easy to get…read moreto and it's nice and clean inside.

7/16/22 It was a very hot day and hot sweaty bodies needed…read moreto drink something cold and cool down. Well, many of the people did cool down, but were extremely DISGUSTED by the way the bathrooms were cleaned. Someone's butt exploded, in the toilet, but the main mess is on the toilet seat. Like a block of melted milk chocolate, but it wasn't chocolate. It was human feces and it had been sitting on the toilet for a while. The thought of taking a picture crossed my mind, but getting out of the bathroom was the bigger priority. The ladies bathroom was apparently just as horrendous as the men's bathroom. Now aside from the bathrooms, this show was well organized and well stocked on supplies. I saw the staff members were short on bodies it seems, but the manager seemed pleasant enough. I have seen one other comment on here right now that talks about the horrid bathrooms. So for the love of heaven and The New York Giants, Clean and recheck the public bathrooms.