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    T.S. Braid Styles

    5.0 (2 reviews)
    Closed 8:00 am - 4:00 pm
    Updated 2 months ago

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    Circus Cuts - Distractions for your toddler. The seats are bikes. The give them a basket of small toys. And also a cartoon or movie to watch.

    Circus Cuts

    3.8(37 reviews)
    1.7 mi
    $

    Rosa made my sons first haircut amazing and stress free. I completely recommend this place and will…read morebe back!

    I strongly hesitate to write a bad review for Rosa because I understand that this is a small…read morebusiness. I've also seen her youngest daughter at the establishment a couple of times, and I obviously don't want to contribute in any way to jeopardizing their livelihood. However, I have had such a terrible issue with the customer service here, in a way, Rosa is jeopardizing her own business. She has always had terrible phone communication and comes across as having an attitude but for the most part is nice in person, albeit a little chastising and pushy at times. However, the last time I spoke to her on the phone was over the top, and I couldn't look past it. At the time I was 39 weeks pregnant and going into my final growth ultrasound. It's 11 am, and I called her to make an appointment for my son, trying to get all my errands done before the new baby comes. She answers the phone saying "Circus cuts! This is Rosa how can I help you?" (It's important to note that this greeting does not include anything about the cancellation policy she will claim to answer the phone with later on.) I made an appointment for my son 1215 the same day. During my appointment, I get the unfortunate news the fetus is growth restricted and I need to go to the hospital immediately to be induced. When I leave the appointment, it's 1145 and I obviously am not going to make the 1215 appointment. I am in tears because not only is my baby at risk of being stillborn but my husband is out of state for work. Nevertheless, the first call I make is actually to Rosa to cancel the appointment because of an emergency. She does not even give me a chance to explain my situation, even though I'm clearly distressed and apologetic. She keeps speaking over me and snaps, saying "We have a 3 hour cancellation policy, and I explain it very clearly at the beginning of each phone call. You will be charged a cancellation fee at your next appointment." I am very frustrated and I explain I barely made the appointment an hour ago so it would be impossible to have given her a 3 hour heads up. She is adamant that the $10 fee stands. It isn't an exorbitant amount of money, but it's really the principle of the situation. You would think as a mother herself that she would be a little more compassionate and understanding of how life can get in the way sometimes.

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    T.S. Braid Styles - kidshairsalons - Updated May 2026

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