Total waste of time and money. They aren't even filed evenly. Is it because I am not a regular…read morecustomer?

I've been being my dementia mother here for a year or more. Mom wasn't feeling well enough to come…read moretoday. Jennifer saw me (evidently) on the video camera. She KNOWS I get in grown nails on my toes. She went out of way and brought her children here before their nightly walk and took care of me!!! THAT is above and beyond SERVICE. I am one lucky woman. Very grateful for their care skill and judgement. EXCEPTIONAL CUSTOMER SERVICE! Wow. Just, wow. THANK YOU!!

My first time here, went in asking about walk-ins which they said yes. Sat less than 10 minutes…read morebefore being called back. I had long hair and wanted a bit of an extreme style cut. They told me they had a young woman who was new, still learning, and if that would be okay. I said yes. Young Chloie did a great job, considering the extreme cut I wanted. Everyone was friendly and the other ladies were more than willing to help her when she needed it. Nice and clean, all very nice. When Chloie was done, there were 4 of them standing around the chair talking about how great it looked. Highly recommend.

From the owner: Full service salon. Specializing in the latest haircuts and color techniques. Manicure, Pedicures,…read moreBody waxing, permanent make up, and hair extensions.

This is the third spa in town that I've gone too. This is the first one that asked if I would like…read morepolish and also did a calf massage. Top notch and very professional. And the spa was really pretty and impressive looking on the inside! I'll definitely be coming back!!

Got a $60 pedicure and it was worth every penny! Clean, calm & professional :) My feet definitely…read moreneeded it!

Lovely time at this nail spa. Very hospitable and not push with services. I wanted several…read moredifferent colors for Easter and they were very accomadating and professional. Also have snacks which is a plus.

Went there for my first time ever today. WOULD NOT recommend to a friend of family member or even…read moreyou. The staff there are nice but their cleanliness and desire to do a good job is zero to nothing. The lady who did my nails was an older woman and wasn't someone who seemed to need to be doing it in the first place. She caused me to bleed more than once and cut my nails WAY too short. I have uneven polish on all of my toes and none of the sides were touched. She never did the massage or even sterilized her tools. Once I was done, WITHOUT CHANGING HER GLOVES, she moved to the women next to me. With the polish from my toes still on the sides of her fingers. Nor did she clean her tools then.

Top Nails has always done a wonderful job on my pedicures and manicures. Ann has done my nails for…read moreyears and would recommend her to anyone!! She does a great job and is always very kind and professional

We visited during a road trip and had a great experience here. The salon was very clean, the staff…read morewas friendly and professional, and it's clear this family-owned business cares about customer satisfaction. Excellent gel pedicures and we never felt rushed. Highly recommend! - Michael & Holly

The service was awesome. Ask anything more vibe was good. It was just amazing. I am definitely…read moregoing back. I have found my forever nail salon and spa. I recommend them with my whole heart. They did an awesome job thanks.

Just wanted a pedicure had to wait a bit but they give you a free drink while you wait My…read moretechnician was very nice and did a great job when I'm back in town I will definitely return. Love the Aura ~ Very nice customer service and clean and great price. The Massage Chair oh my goodness ~ that was almost the best part great addition.

Today (12/04/2021) was my first excursion to Genesis Salon and Spa in Marion, IL. I drove about 30…read moreminutes from where I live to get to this location based on the positive reviews I read on the Vagaro app. I am always happy when the experiences of other customers encourage me to investigate a business for myself. This time it really paid off. From the moment I opened the door, it was evident that Genesis was much more than an average salon. The lobby is beautifully decorated and comfortable. I was greeted immediately by the person who was to perform my service (Obi is awesomeness personified), and led to another immaculately furnished and decorated area. I love that everywhere I went, I could see that the customer was kept in mind. There are comfortable places to lounge and it is obviously kept CLEAN! From the outside, you would think this salon and spa is your ordinary store front, however you would be mistaken. Genesis is huge on the inside. Before coming for my appointment, I researched my esthetician Obi through her customer reviews. I'm happy to report that She was exactly what all of her customers have said she is: PHENOMENAL! I appreciated her professionalism and warm personality. Even though this was my first direct experience with her waxing services, I felt completely comfortable with her. Most importantly, she made sure that I was 100% satisfied with my service before I left, and to me, that is a woman who knows the meaning of customer service. Obi was so awesome that my spa and pedicure appointments are booked with her for the next few months. Yep, Obi is the newest member of the Diva Squad! I'm so thankful to have found Obi and Genesis. Genesis Salon and Spa offers several services for men and women geared to pamper and care for the body, mind, and spirit. The best part for me is that this is a small, local, woman-owned business. Let's hear it for these Entrepreneur Divas! I highly recommend Genesis Salon and Spa in Marion, IL. When you go by, tell them that Kindra Speech sent ya.

I would not give this place any stars as far as hair…read moreservice I come form only high line salons and would and have paid top$ for my hair and some times if I can get in to my normal stylist or want to get a last minute service we will try out néw business not only is this place rude and very disrespectful and unknowledgeable on most hair services and when customers gives feed back they are so much on the defense I had a simple touch up and already explained the situation with my grays not taking which bye the way any hair stylist should already know what to use but it was clear they did. not so I told her what to do still didn't work I gave this place plenty of tries i was not asking for money back although the stylist was so rude and said since I didn't use vemo as I always pay cash and she received a huge tip she said I couldn't get anything back and I surely was not gonna have her redo it not only myself but I had plenty others try them out and none of them will be going back I would think from such a expensive place the owner would of touched base or honor her services so just shows the unprofessionals they are as I sat and listen to 3 stylist not only down grade other staff and the owner but talk how they did not want to give services to any large party's or certain individual this place has been reported to the BBB and yes most places that are any good will take you last minute not surely say nothing available for 3 weeks hang up on you don't answer phones list goes on save your $ go anywhere else

Tom at it again, talented and precise as always. Nice quiet environment, very nice and took me in…read morequick.

Was in from out of town and my family stopped in. Three got pedicures and nails. Pedicures are…read morenot supposed to be done within 10 minutes. It's supposed to be an experience. The people there pull on your hands when doing your nails, they are rough. The staff is not friendly at all. Horrible service. I asked for one thing and my nails didn't look anything like what I asked for. I don't know how this place remains open. Absolutely terrible!

Angela did exactly what I wanted even though it was against hair rules. I now have red and blonde…read morehighlights. And an awesome haircut.

I had my Eyebrows done yesterday at this place around noon, the lady was in a hurry to finish me…read moreup, when I got home and look at them I was in shock!!!! They look hideous!!!!its like I gave my 8 years old child wax to do my eyebrows!!!!! The lady didn't bother using the tweezers at all, all she used is wax!!! Never again.