I got home internet, after several months the tower quit working. Spoke to their corp tech svc…read more they could not get it working so I returned it to the store where I got it. The guy acted like he knew what he was doing but clearly did not. He took the defective one, gave me another one. Processed it incorrectly. I spoke to T-Mobile's customer service and they fixed that but 3 months later have billed me for the tower that the Brownsburg store never sent back. I have had numerous calls with T-Mobile corporate and the store and just get the run around even though at least several of their own employees have said they wouldn't pay for it either. I have filed a complaint with the Attorney General's office. This business if horrid!

From the owner: Visit the T-Mobile store in Brownsburg and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1521 N Green St Ste B can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I've been in the market to see if I want to switch from my current carrier to someone else. I've…read morebeen second guessing my self a lot but the staff here are super friendly and keep answering all my questions. I do understand they are sales people and will tell you anything but t nobles services have been getting better from reading and talking with people.

From the owner: Visit the T-Mobile store in Indianapolis and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 4557 N Lafayette Rd Suite B can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Jonah was a big help at the West 86th Street location in Indy. I had a few questions that he…read moreanswered superbly, and showed me a couple of features that I didn't know about in my phone. He also helped me find a couple of charger cords for my phone, which was my primary reason for visiting the store. I've always had really good service at this location, when it was Sprint, and now that it is TMobile. I recommend the service...been a customer for close to 25 years.

Go to any other location. I ordered upgrade online, showing phone was available. Had to call to…read morecheck status. No work done, and they didn't have any of those phones available. Wasted day.

Told me I had to buy a liquid screen protector and pay for a REDUX membership ($100 total) in order…read moreto qualify for the trade in. That is a lie - you do not have to buy that. They get crafty with their wording. They tell you it's "included in the total". It's included in the total because they added it to the total! Got home and they called me to tell me I was not getting the $830 credit they said I was getting, but rather it was going to be $415 instead. This is not a corporate store and I have little recourse because of this. Find a more honest corporate store.

Great store friendly staff!! Thank you for getting me a new phone. Would definitely recommend this…read morestore.

Had a new screen fitted on my granddaughter's iPhone, 3 months ago. Today, it was acting up and…read morewould only allow intermittent touch response. I was somewhat stressed, as I couldn't find the receipt for the replacement. Katy, at the front office, was very professional and they agreed to replace the screen. This review is not about the free replacement, but the fact that the entire customer experience was 5 star. We, in a 5 cell phone household are very happy to have found our go to cellular business.

I have bought from and sold to this place multiple times. The employees are very nice and have…read moregreat communication and knowledge.

I was greeted when I walked in. The store was clean. Erin was very helpful. Make sure to stop in…read morethe store if you're needing a new phone and exceptional customer service.

Thank you Victor for being incredibly helpful! You made our day! You were professional and kind.read more

I was having some issues with my iPhone XR charging port, and talked with Tony over the phone and…read morehe said they could clean it or worst case scenario replace it. 30 minutes later I was at the store, Tony cleaned the port and presto, it was fixed. Great guy to deal with, won't try to upsell you on anything you don't need and is wonderful to talk to and with. Thanks for the fix man, you rock!

Amazing service ! Fixed my iPhone screen with no problem and was very fast when doing it . Highly…read morerecommend if you need your phone screen fixed.

Sam and Avery were amazing! CPR provides the best customer service and support for all of our out…read moreof warranty phone repairs, replacements and new phone accessories. We won't go anywhere else. Just ordered three new phone cases and screen savers for our new iPhone 16's and a Samsung Galaxy s25 Ultra. If we need anything else we will be back. So nice having a reliable business like CPR to count on.

Avery did a great job! I walked out in minutes with a fixed phone. My son goes here all the time…read more Less expensive than I anticipated.