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    T-Mobile

    3.2 (17 reviews)
    Open 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    An empty store but we was still told to wait outside

    Although I completely understand it's covid but upon arriving it had one customer Instore 4 employees we were told by a very rude female that we needed to wait outside, which we didn't mind but then a worker comes out and says you guys can come in now. So I ask why were told to wait outside, he tells me they need to follow protocol cause they can only have a limited amount of people in the store, need I remind you no one walked out. So I ask him who walked out cause I didn't see anyone walk out, for us to walk in.. Then as I finish paying my bill I look up at the female who told us to wait outside n she's literally giving me the ugliest n rudest looks and literally watches us All the way as we walk out

    Tmobile Tuesday

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    2 years ago

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    1 year ago

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    1 year ago

    Zanna was so helpful. 10/10 recommend! Patient, smart and fast. Had a problem with my phone and got it fixed faster than a blink of an eye.

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    2 years ago

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    3 years ago

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    6 years ago

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    7 years ago

    Helpful 3
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    Photo of Kelii A.
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    6 years ago

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    5 years ago

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    Photo of Kauhane L.
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    7 years ago

    Me and my fiancé were helped by Kody, very fast very friendly and was able to answer all my questions! Thank you Kody!

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    7 years ago

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    7 years ago

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    8 years ago

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    9 years ago

    Business owner information

    Photo of Hyo K.

    Hyo K.

    Helpful 3
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    6 years ago

    Came in today to replace screen protectors! Napono hooked it up with great customer service paired with speedy service! Thanks so much!

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    8 years ago

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    8 years ago

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    Review Highlights - T-Mobile

    Anyway, went to Waianae t-mobile, and the young lady who helped me, Zanna, was her name, was very awesome, very patient, and very professional.

    Mentioned in 3 reviews

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    Hawaiian Telcom

    Hawaiian Telcom

    (1.3k reviews)

    Downtown

    Oh my... Hawaiian Tel…read more.. We moved to a new place, and a technician came yesterday to install the internet. Right after he left, the connection started acting up. After spending about 40 minutes troubleshooting with support, they told us the installation was done incorrectly and that the technician needs to come back. Basically, now we get internet for 10-40 minutes if we're lucky, followed by 5-20 minutes with no connection at all--and there's no way to predict when it will come or go Extra star from my previous review: I also made sure to ask them not to charge me for the transfer/ service since it hasn't actually been provided and they agreed to that, and wait time on the line was only 15 min

    Ma Boo Hai Hawaiian…read moreTelcom is going to be the source of so many heart attacks and strokes on this island. You can never get a person from Hawaii. It's always people from the Philippines. Always! It is impossible! We called once to fix our internet. Tele-operators in the Philippines were so useless. Can we speak to someone in Hawaii? No Do you know why they are so late? No Will you be able to send someone today? No What comes after Filipi? No. We asked accounting because sometimes they can forward you to someone who can act if you threaten loss of money... still no. They only go worried about or situation when we threatened to give them a shitty survey review. Installs are quick to act. Repairs can take months... After months of waiting on internet repair. We had enough! So to work around their useless tele-operators. We called to Install... just so we would have a worker come in to the office. We spoke with them. Stated our problem and they fixed it on the spot with a phone call! Hawaiian Telcom should change their name to Filipi NO Telcom.

    Servpac - Disaster Recovery Office Space at Servpac's MTP Data Center in Mililani

    Servpac

    (15 reviews)

    Kalihi

    If I could rate this company with zero I would. DO NOT ENGAGE with this company. Run away. They…read moretalk a good story but implementation and service is the worst I have experienced in 30 years in business. The call the center is in the Philippines. When you need local help you need to go through layers of "so-called" offsite help. When you need a tech to be onsite especially when doing the cutover. They told us you can do it yourselves. That didn't work and now they are sending a tech over since our phone service still doesn't work when we asked several times for a tech to be onsite. It has taken us over a month from porting to still not having phone service. Their solution is that you have to buy more services which then takes LONGER to implement. I get companies are enamored with saving money with outsourcing, but at the end you end up losing clients with the crappy service. Wake up ServPac. We are trying to help local companies, but you need to step it up!

    Be careful before you make a contract with this company. In the terms of agreement it looks like a…read more3 year deal. It's actually written in big letters, but it says 5 years in a smaller letter font in the order sheet. After 4 years in their contract, we had to cut costs during this hard pandemic situation and we are down sizing and wanted to terminate the contract. But they are still asking an early termination fee over $1800. No other communication company recently is asking for a 5 year contract. It's sad... In addition, they raised the monthly fee from $136.07 on the contract to $146.31 without any notice. It is automatic pay from my checking account, so nothing I can do.

    Progressive Computer Services Inc

    Progressive Computer Services Inc

    (2 reviews)

    I have taken my two laptops here. The first laptop, 17" hp pavilion, I took in my fiancé took apart…read morebecause the cool down fan got jammed from a manufacturer sticker that came off. And I mean it was taken apart with no labels whatsoever about where the parts went. I was not in a rush to get it fixed and they got it back to me in under a week. When I picked it up, the employee briefed me on what he did as well as how he lubed a part that he noticed was dry before putting it back together. He didn't charge me for that. The second laptop, Toshiba Satellite, I brought in because I had wiped it clean and did not know how to reinstall all the missing drivers. They got it back to me within a few hours and gave me a discount since I work in the exchange mall. The employees are very nice, helpful, and will answer your questions/concerns. I also appreciated how they do a little extra and brief me on everything they did. I highly recommend them! They are located in the exchange mall in Schofield. When you enter from the main entrance take a left at Starbucks. They're about the 3rd store on the left side. Also, when I brought in my hp, it was pricier and I had to pay a deposit before I left due to them having had customers who left their laptops there without paying when they were told there is no way to fix it. Which is a smart thing.

    I had big problem with my graphics card. If it weren't for a man, who I believe his name is Jordan…read more(hopefully I got that right), I wouldn't have been able to isolate my issue at all. He did all he could to help me get my machine back up and running. All I can say is if I get that kind of service again.. I'm definitely coming back. Especially if that man is working there. I don't think I could trust anyone else to provide the kind of help he did. I was able to find out my issue within a few hours! He's the reason I don't have to buy a whole machine from BestBuy or wherever. Thanks a million! Give that man a raise!

    T-Mobile - mobilephones - Updated May 2026

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