If there was an option of giving this Co. zero stars, I would.
Long story short, this company deserves to be in jail.
They never deliver what they tell you. They are highly unreliable. Which left me stranded on the side of the road, with no signal, less than 30 miles from home, in 100 degree weather, and unable to call my wife or the roadside assistance I pay for every month, or even call 911.
From: High speed internet to just making a simple call, good luck with that. Hell, I think the old Pony Express or better yet tying 2 tin cans together with old boot laces will probably get you connected better and faster than T-Mobile would.
If they tell you they are a 5G co. then I would you that you don't have to pay taxes anymore and that all your student loans are forgiven. My garbage TMobile phone is really a buggy 4G mess.
Worst of all, when I called them to ask if they were going to expand coverage to the busy highway I was stranded on and that other service providers have provided service to for years, I was told no they would not, even though in the past they had told me they were expanding coverage into this area. Now I have to go buy a prepaid phone from a different provider, just to keep it in the car when I commute through this area.
At least until I find a more reliable company, which I plan on doing very soon. read more