Everything needs to improve! I have been trying to drop off my old iPhone few glitches but today…read moretook the cake! The man not even a gentleman was so rude to me told me if I had a problem to take my phone go home and call Apple!

this company is the worst I've ever experienced poor help at store an on line no service watches…read morequit working and they won't help even hang up costomer abool pathetic service

Just had our cable provider changed to Focus Broadband and service was impeccable! Our technician,…read moreJohn was very knowledgeable, professional and friendly! He had to do some detective work to figure some things out and had everything working within an hour. Thanks for the great job!

Do I have to give it a star? Im not seeing how this service is at all dependable. Every freeking…read moreweek, it goes down. Sometimes its just a minute or two, sometimes an hr, but just enough to have us chasibg our tails to try to get it back. Turn thst off, reset this, spin three times counterclock wise. Useless but they get away with it as its the only game in town.

Just signed up for cellular and internet service with Focus Broadband in Sunset Beach, and the…read moreexperience has been outstanding. We had the pleasure of working with Arnell, who was truly delightful. She made the entire setup process smooth and easy, explaining everything clearly and thoroughly. Both the internet and mobile phone service have been excellent so far. The Sunset Beach office definitely deserves a 5-star rating--highly recommend this location for anyone looking to establish new service.

The worst service I have ever had to deal with. I doubt that my connection will stay on long enough…read moreto really say how I feel. Garbage. I pay for internet and then spends 3 or four hours trying... yes trying ... to watch a 45 min old tv show. They should be ashamed of such a poor conne tion.

Sam and his whole team were so helpful and friendly. I thought they were very reasonably priced…read moreand certainly didn't try to "up sell" me. It is great to know I have someone nearby to troubleshoot any of my tech problems. I will certainly recommend and use them again.

Sam and his son are by far the best McIntosh technicians. My 10-year-old McIntosh desktop stop…read moreloading. Sam quickly diagnose the issue and installed a new solid state hard drive. Now my computer works better than new, lightning fast. Thanks to Sam, I avoided the added expense of buying a new Macintosh.

Our Business was in desperate need of help and Kevin came over immediately and took care of us in…read morequick and professional manner. Top Notch!

Kevin is an all-around problem solver! He has worked with me on several occasions, fixing…read moredifferent tech problems. He is great with phones and computers alike and offers service with a smile. I highly recommend him!