Got to the store to RETURN my modem and tv box. Get their Monday at 2pm, 2 people working, 9 person…read moreline. I wait 5 minutes and the line doesn't move. Leave cuz I'm not messing with that. Tuesday at 5pm and they have 1 (!) person working. I'm 3rd in line, it's been 10 minutes, line hasn't moved. If you are willing to wait an hour + for service, this spot is great for you. You'll love. If you don't have an hour to wait, call ahead to make sure there isn't a wait.

Had to visit Spectrum as dropped my cell. They were crowded and very under staffed early PM. My…read moreassociate Luis was great! Friendly, nice personality. Got me set up with a new phone and out the door! Hopefully everyone waiting as long as I did had a good experience, as I certainly did! Hats off to these college students!!

I paid for a Samsung watch 2 years ago. I have been paying for the service since. The watch doesn't…read morehold a charge for more than 12 hours anymore. I decided to cancel the watch from my account. They say I owe $83 as I still owe on the phone! That is not correct. I went to Verizon and the worker only had me talk to another worker on the phone. That guy did absolutely nothing useful. Waste of an hour.

Do NOT buy your phone from Verizon Onalaska. I purchased my last two phones from this location and…read morethey consistently provided terrible customer service. Their associates are dismissive and unprofessional. They do not take the time to assist customers. I bought a phone at this location a couple of years ago and the Rep was rude and would not take the time to show me the phone's features. The only reason I returned to the Onalaska store for my next phone was because I needed a replacement phone for a trip out of town and Onalaska was the only local store that had the phone I wanted in stock. Once again, the associate would not take the time to answer my questions about the functionality and features of the phone. Onalaska does not transfer your data and apps from your previous phone to your new phone without a fee, whereas other locations transfer your data for free. If you want to purchase a Verizon phone, buy it from the Holmen or La Crosse locations. The Reps at these stores are more cordial, knowledgeable and provide a far superior customer experience.

We have used 1st Business Solutions for many things within our business, and they are always top…read morenotch. Great service, great pricing, and great people!

If these guys treat their clients the way they treat the public out on the road I feel bad for…read morethem. Reckless driving, speeding, tailgating, road rage... There's no point in calling to complain about them because they just don't care. Makes me wonder if they just put on a show for their clients to make a buck because they obviously don't care about people.

Had a problem with out internet, after trying to resolve the problem over the phone with a negative…read moreresult we scheduled a appointment for a couple days later. After scheduling the appointment for a service tech to come out the process was tremendous. From keeping us informed to letting us know what would be happening the process was very smooth. Ryan the tech arrived on time and in a matter of minutes had diagnosed the problem and began to fix our internet. Can't say enough good things about Ryan from his knowledge and courteous approach on the whole situation! He explained what was wrong and what he would do to fix it. Thanks Ryan you represented your company extremely well. The Cleary's

Waiting for a call back that was to happen between 12 noon and 12:08. It's now 1:08...a full hour…read moreafter they say they are getting back to me. LOUSY CUSTOMER SERVICE. I can't wait until there is some real competition for them!

I had a wonderful customer experience today at the UScellular in Onalaska. I dont remember how to…read morespell her name but I believe Isiss is her name. She was so helpful and so kind to me. She answered all my questions and walked me through the process in a nice and friendly way. Thank you Isiss!

All n all my experience was great. I have been there 3 different times and every time the customer…read moreservice was awesome. After I received my first bill I couldn't understand it for the life of me so I went in to have it explained. The associates were very polite with all my questions and must have spent 25 minuets with me answering my questions. I had also bought some Hue light bulbs, a drone, and an echo dot for Christmas and they gave me a better deal than what was posted online!!! Everyone seems like they enjoy working there.