I stopped in Tuesday morning for a key fob battery....I have the lifetime replacement plan that I…read morebought in a MN store that I thought allowed me to walk in to any store, give my phone number, hand over my key, mew battery and out the door! However, this must have been the first time I did it here.... Jake was very helpful and informative and said some stores are franchises so maybe my plan didn't transfer over? He kindly got me a new battery and had me on my way. Thank you Jake for the friendly, fast and informative service....a pleasure.

Yesterday I called Batteries plus as I was having problems with charging my cell phone and keeping…read morea charge. The gentleman on the phone was very helpful as I explained the issues in detail, he told me to bring it in so they could take a look and he was confident they could help me. When I got to the store, Tracy the store manager and technician was able to check the battery which was fine, but the charging port needed to be replaced. She gave me a quote and did have the part in the store. She said she would have the phone repaired in 4 hours or less. My phone was ready for pick up in less than 3 hours!! I am so happy with Tracy and the other two employees. The staff is very knowledgeable, kind, and they welcome you in as you enter the door!! I highly recommend Batteries + Bulbs. They won't disappoint you, it's hard to find a store with such a wonderful Customer Service.

Needing a key fob? Battery Plus is not where to go. Been waiting 5 weeks after paying for a key…read morefob. Company took my money then ghosted me. Even store employee says they cant do anything to refund or take care of situation.

I went to buy a crimp to wiring for my new trailer lights, since one of them failed and they gave a…read morenew crimp and they installed it for free! Made my day

I walked in looking for coolant with absolutely no idea what my car takes. He not only showed me…read morewhere it was and what kind, but filled my coolant for me. Amazing!

The workers were so rude. I can't believe that they made me feel badly for my purchase! Unreal!read more

Customer service is very bad. They seem to not want to help out with services. Talking to one…read moreperson to get passed along to another. Very short on answers

Came in while out of town to see if they could help with a very simple task. I lost a screw from…read morethe wheel well of my Prius on the way from Charlotte to Wisconsin. I came here because my father was sick and he died a few days ago. I am in town waiting for his funeral next Saturday. I thought I'd stop in and get this taken care of today. The employee did not look interested in helping from the moment I walked in. The expression on his face was one that said what the hell do you want?! I explained my issue and he gave me two wrenches which were clearly too small for the bolt head. I went out and tried the larger of the two he gave me saying, "it will be one of these". It was neither of those. I went back in and he had moved on to another customer. I decided not to bother him and just go to another store that had employees who would at least fake their way through a customer service interaction. I see now why this store has such a bad Yelp score. Save yourself the time and go elsewhere.

Nice place n nice price on parts I would highly recommend this for men or women that needs parts…read morefor the vehicle that's not to pricey.

Great service. Dan, the manager was very pleasant and helped me to find a battery that I can't…read moreanywhere else. Told me to add the acid in the battery. I simply asked him if we can do it here. Sure, he said and did it all for me. Thanks Dan, I'll be back