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    Steve's Refrigeration

    5.0 (1 review)

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    2 years ago

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    Appliance Doctors

    Appliance Doctors

    (4 reviews)

    DO NOT USE THIS COMPANY. These guys are frauds, don't know appliances, steal your money and don't…read morerespond. It has been over 2 months since they came and completely misdiagnosed the issue with my oven, asked for money to order parts and started us on the most awful experience with a repair company ever. 2 days after giving them a check for $500.00 we found out the issue they said we have was WRONG. When we asked for our money back, they did not return calls, or messages until we used a phone they did not recognize. They said several times they sent the money but they never did. They need to be put out of business, they are cheating customers. Read reviews posted elsewhere. Similar stories. Taking them to small claims court and reporting them to Better Business Bureau. STAY CLEAR, there are legitimate and good appliance repair companies out there. This is not one of them.

    AVOID THIS BUSINESS! We paid $350 upfront and 4 wks later Appliance Doctors did not complete the…read morejob. I called Todd W. on 1/28/25 about fixing our wash machine. He came the same day, looked at the unit, required we pre-pay $350 for the part. He deposited the check within 24 hours but did not follow up about when he would be returning to do the job. Several days pass and he did not reply to my several texts and phone messages. He does eventually show up, works on the washer for an hour & then says he accidently broke something & that he has to get another part. Several days pass with no follow up from him, no response to several texts & phone messages (see a pattern here?). Feb. 6 he shows up to our house, leaves without fixing it, texts me that he will "keep me informed in the next hour." 5 days pass with no word from him, no responses. Finally hear from him that he will stop in on Feb. 11. He never shows up. He has ghosted us since & won't refund our $350. Sound ethical?

    Steve's Refrigeration - appliances - Updated May 2026

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