DO NOT USE THIS COMPANY. These guys are frauds, don't know appliances, steal your money and don't respond. It has been over 2 months since they came and completely misdiagnosed the issue with my oven, asked for money to order parts and started us on the most awful experience with a repair company ever. 2 days after giving them a check for $500.00 we found out the issue they said we have was WRONG. When we asked for our money back, they did not return calls, or messages until we used a phone they did not recognize. They said several times they sent the money but they never did. They need to be put out of business, they are cheating customers. Read reviews posted elsewhere. Similar stories. Taking them to small claims court and reporting them to Better Business Bureau. STAY CLEAR, there are legitimate and good appliance repair companies out there. This is not one of them. read more

AVOID THIS BUSINESS! We paid $350 upfront and 4 wks later Appliance Doctors did not complete the job. I called Todd W. on 1/28/25 about fixing our wash machine. He came the same day, looked at the unit, required we pre-pay $350 for the part. He deposited the check within 24 hours but did not follow up about when he would be returning to do the job. Several days pass and he did not reply to my several texts and phone messages. He does eventually show up, works on the washer for an hour & then says he accidently broke something & that he has to get another part. Several days pass with no follow up from him, no response to several texts & phone messages (see a pattern here?). Feb. 6 he shows up to our house, leaves without fixing it, texts me that he will "keep me informed in the next hour." 5 days pass with no word from him, no responses. Finally hear from him that he will stop in on Feb. 11. He never shows up. He has ghosted us since & won't refund our $350. Sound ethical? read more

DO NOT USE THIS COMPANY. My 1 year old washer stopped working, I made an appt online and it was accepted. He showed up an hour late to my Friday appt, but was in communication so i was not worried. He says its a simple fix, does one small thing and it seems to be working. I was about to pay him, until it started making noises again as he went to leave. Pulls the back apart and does some "diagnostics" says i need a new control board and said he could order the part. I paid him for the service call and the part. Said it would be here Tuesday but since it was Christmas eve lets plan for 8:30am the day after Christmas. I go into work late, 8;30 comes, 9:30 comes, 10:30 comes, i assume he forgot. I go to work. I text his PERSONAL number and the number on the site, no response. I call the number on the site, rings until it goes to voicemail. A WEEK goes by, i try reaching out again. ANOTHER WEEK goes by, i get a text on a Monday evening at 8:45 saying their phones have been down (for 2 weeks?!?!?!) and they would call me tomorrow. No one calls. Thursday i send another text saying i have not heard from anyone. Immediately responds asking when i am available tomorrow, i said after 4. NO RESPONSE. Still have not heard back and it has been 6 days. I paid via Venmo, and requested the amount for the part back and of course it is being ignored. DO NOT USE THIS PLACE. It is fully a scam. read more

Believe the 1 Star reviews here, as I had the same experience. Call someone else! What a nightmare!! My 3 year old dryer started squealing, you know the sound, probably a belt. So I called this company seeing they had great reviews. The technician was an hour late for his Thursday at 3:30 appointment, but had been in communication, so it was not too big of a deal. I had to leave work an hour early, but was just happy the noise was going to be fixed. He fixed the original noise, but left me with a completely different noise. So, I called him as soon as I realized there was a problem to come back and fix the new noise. He could fit me in the following week on Thursday at 3:30, so another hour off from work. At 4:30, I hadn't heard from anyone, so I texted him. He's like, oh shoot! Sorry! I'm not gonna make it, we had big changes at the business and now I'm doing everything myself. Can I have someone call you to reschedule? Yes, please! Friday, nothing. Monday, nothing. Late afternoon on Tuesday I texted again and was like, hey, I haven't heard from anyone to get this repair rescheduled, the noise hasn't gone away and I would still like someone to come and take a look. He calls me back sounding irritated and schedules for Thursday at 3:30 again (yesterday). 3:30 comes and goes. 4:30. 4:45. 5:00 I get a call, sorry I'm running late, I'm just getting to the shop, will pick up some more parts and tools and head your way. Be there within the hour. At 6:15 he shows up, sarcastically says "so let's hear this noise," and when I turn it on he says, "well, it sounds great!" I said no, that high pitched whirring sound was not there before. He says that he knows what's probably causing it, pulls my dryer apart, and I ask for a diagnosis. He holds up a part that has a flat spot and says yep, this was the problem. It's all fixed now. I turn it on while he's standing there to make sure it's not making a noise. Nope, all is quiet. He leaves. I am thrilled to throw in a load of laundry this morning, expecting a nice quiet machine. I put the clothes in, turn it on, put another load in the washer and go upstairs. The 2nd load finishes washing, and I go downstairs to switch it over. Clothes in the dryer are still cold and wet. I turn the dryer back on, high heat setting, and stand there a few minutes then check the dryer again. Clothes are still cold. My dryer now doesn't dry at all. I sent him a message, but knew he was going out of town all weekend. Off to the laundromat to dry these wet clothes....What should have been a fairly simple repair has turned into 2 full weeks, tons of texts and calls, missed hours from work, and....now a pocket full of quarters. UPDATE: A week later and this business has not responded to my message about the dryer not working at all now. I have called another repairman, since it is apparent this business does not stand by their work?New person came and took a look, and after putting new thermostats, a new element, and other parts in it, it still does not heat and they can't find the problem. So the options are that it will either cost several hundred to repair/replace additional parts or to get a new dryer. What should have been a simple belt replacement on a dryer that was only a couple of years old has now basically cost me $1000. read more