Service Master Green Bay is dishonest and does not pay its people. DO NOT SUBCONTRACT FOR THIS…read moreCOMPANY! THEY DO NOT PAY! I am an HVAC contractor who did and emergency job to thaw out a building that was froze up. I used my tools and supplies 8 months ago and they still refuse to pay me. For homeowners hiring ServiceMaster, know that contractors and subcontractors CAN PUT A LIEN ON YOUR property for unpaid work and supplies until it is paid. This company will do everything in their power to get around paying people.. lying and cheating is their bottom line to stay afloat. We are very disappointed. This a for a job done in LaCrosse, WI - 403 West Ave. South.

From the owner: Has your home or business experienced damages? If it is from a fire, flood, or smoke, then it's…read morecrucial that you get the restoration services you need to get back to normal. ServiceMaster Restore offers 24/7 disaster restoration services that will make your home or business whole again. Our restoration company is backed by a national franchise network with over 65 years of experience. We are committed to delivering total customer satisfaction. We offer everything from weather damage restoration to fire and smoke damage repairs to mold remediation. No matter when disaster strikes, ServiceMaster Restore is a restoration company that will be there, day or night. Our company is available 24/7 for emergency restoration services near you.

Outstanding service in every way. When mold was discovered in our attic, Lewis Restoration was…read moreonsite within two hours to assess the situation and begin a proposal for remediation. They communicated superbly throughout the project, very clearly explaining what needed to be addressed, and how they would approach the project. Once the project began, we were very impressed with the expert staff, and we are grateful for their respect and care of our home. We are completely satisfied with the project completion and are relieved that the mold issue was totally resolved. We highly recommend Lewis Restoration and their staff!

From the owner: Water, Fire, Mold Remediation & Trauma Scene Clean Upread more

Called Servpro about possible mold on my mom's garage attic. They said they could come out and do…read morea free inspection and estimate. So I scheduled it. Before hanging up I confirmed it was free. The guy said yes. Then on the day of the appointment I get a call confirming they are coming that afternoon and that there will be a $350 charge. I called back and asked why as I was told it was free. I was just told it's $350. No other answer why. So I canceled. Felt completely deceived... if I didn't call back or didn't get the message they would have shown up and wanted $350 for the trip. Very poor way to run a business. Will never call them again.

We have been working with with company for 8 months. We still don't have a finish date. Bad…read morecommunication from the start. Do not recommend to use them for remediation of mold/ renovation. We had a lot of water damage and mold from a leaky roof. They didn't fix what they were supposed to the first time so they had to come back and do it again. Test for mold before and afterwards to make sure it's gone!

I found Rapid Response Remediation through yelp projects after my basement sustained a little bit…read moreof flooding with the storm, and I had a hard time getting a hold of anyone (phones hung up on me, long wait lists, price gouger from Chicago). My basement was not nearly as bad as other people's, and I wanted help cleaning and with mold. They got back to me within a couple of days while I was on other companies' waitlists. They could have come out the same evening, but I had them wait until the next day which was more convenient. They came out, provided an estimate. I had questions, and I was able to say what I wanted done (eg. I didn't want the air purification for $1000 since my HVAC system has an air purification system in it that takes care of mold spores or the wall paint to protect from mold for $200 since I am already on a list to have my basement waterproofed in a month, and the walls are going to be dealt with). They were amenable to the changes. They were able to schedule me for the next day and do the work. They provided me with updates of the project. They took out more drywall than anticipated, but that's fine. I'll refinish the basement later. Garrett and Justin were both helpful. I recommend them. They listened, they were prompt, and I feel after talking with others in similar situations, the price was fair. They also did not demand insurance. I paid upfront.

Great communication, quick response both for the assessment/estimate and being able to get to my…read morehouse to complete the work. I had water seepage in the August flooding which led to mold. Garrett identified additional areas of mold that I hadn't noticed. His crew was quick, professional, and thorough. Price was very reasonable especially compared to some of the quotes I heard floated from some of the bigger names and out of state firms. A solid Wisconsin company.

The staff are nice and pleasant to work with, and they were able to quickly get me on the schedule…read more So, that is a plus. Unfortunately, they missed some mold, and I had to call them back to cut out more drywall. This was a big disappointment. I don't understand how it was missed. The missed mold was right up to the edge of the drywall, meaning the drywall they cut out would also have mold right up to the edge, and they are supposed to remove one foot past where the mold ends. I found it when I was putting insulation back in, and I could have easily missed it myself which could have led to the mold continuing to grow and having another big problem later.  Also, I was given a work authorization to sign, but with no written breakdown of what the work would actually entail: which parts of the house, the process to remove the mold, etc. I had to request this. All other mold mitigation companies I contacted gave me a quote with a very detailed written breakdown of the work to be performed. If you go with them, make sure you ask for the details of the work to be performed in writing and don't settle for just a verbal explanation of what they will do.

My basement literally had water up to the top of my foot and they never even extracted any water…read moreout. Just threw fans/dehumidifiers down, ripped some drywall out and left. Then showed up 10 days later to grab their equipment and left. Charged my insurance company over $6,000 and once they got their money, I never heard from them again. For 3 months I left numerous voicemails which were never returned. I was initially told that they would be in touch with some proposals to replace the drywall, flooring, paint, etc. but never heard a single thing. So I was just left to scramble on my own and I am still attempting to find someone to finish putting my basement all back together and it has literally been over 4 months now. Live and learn I guess. I would have been better off renting a commercial shop vac and dehumidifiers and done it all myself and saved myself from being dropped by my insurance company. So very disappointing.

They did good work cleaning up after water damage in my parent's home. I will definately call them…read moreif I ever need that kind of service.

I use White's often by referring my customers to them when we run into water damage from leaking…read morepipes. Keith and his staff are amazing at calming people down during these stressful situations and they are all amazing at respecting everyone and their property. Don't hesitate to call White's