This place had all the parts I needed to get my boat trailer back on the road after a mechanical…read morebreakdown. Also, Jason (think that was his name) was very helpful in offering advice and counsel since I had not done this type of repair in about 20 yrs or so and forgot some of the fine points. (New hub and bearings) Friendly and helpful in here for sure.

There's always something to buy at Carquest of Mauston! Jason is always very helpful and…read moreknowledgeable.

Half a star. The front service desk is 4 or 5 feet high and two feet of blurry tape over the window…read moreso you can't see who is sitting at the desk and they can't see you unless you're 6 feet tall. Very uncomfortable when I approached said desk and no one made an effort to stand up from the desk to make eye contact with me while speaking to me. My appt was at 1230. Waited 30 mins for them to tell me they don't have my tires yet and they don't know when they will arrive due to no call backs from the supplier. Continued to call me by my middle name after continuously correcting them. One guy even said "we're renaming you." Apparently it's impossible to change someone's name once it's in their system. Half a star.

Not a good experience! when you take your car to be shop to…read morebe serviced you expect to get the service you paid for, Not the case here. I paid for a oil change and tire rotation. Well since I have had a bad experience in the past with mechanic shops before, I thought I would mark my tires, so I would know if they truly rotated them or not. Well my theory was right, tires where never rotated. When I questioned them on this the guy in the service department says" Well the mechanic check marked the box saying he rotated your tires, all I can do is have my manager call you on Monday morning." Really a monkey can check mark a box. WILL NEVER GO BACK AGAIN.

I visited Pilot Travel Center #164 in Mauston, WI (1101 State Road 82 East) on June 20, 2026, to…read morepurchase diesel. Unfortunately, my experience with the customer service at the counter was very disappointing. The employee working at the register (I later learned her name was Velma) asked me what I needed while she was focused on an electronic device and did not make eye contact. I answered that I needed diesel, but her tone became noticeably irritated while asking for the required information to process the fuel purchase. After completing the transaction, she said, "Okay, you're out of here," which came across as disrespectful and unprofessional. Right after that, while I was walking toward the restroom, I overheard her talking about me with the next customer in line, which made the experience even more uncomfortable. I also noticed another interaction that I found unprofessional. While speaking with the same employee who helped me get her name, she repeatedly said loudly, "I really need to go home. I want to go home. I have to go home." I understand that employees can have difficult days and may feel tired, but saying this loudly in front of customers created an uncomfortable atmosphere. I went to get a cup of ice, but they were out of ice. I also tried to get the employee's name, but she did not have a badge displaying her name. I asked her for a receipt so I could get her name from the receipt, but at the bottom of the receipt, the system displayed information that appeared to be an error. The receipt I was given was also not the correct one for my transaction. I then asked another employee for her name so I could write this review. I normally expect a professional and respectful interaction at a major travel center like Pilot. I hope management can address this situation and remind employees about the importance of customer service, communication, and professionalism.

Does not honor the Good Sam discount. Good Sam is advertised for Pilot/FlyingJ nationally as a…read morediscount for RVs. I hope they enjoy they few bucks they ripped of from me since I won't ever stop at this station again.

WI State Trooper called them for me. They showed up quite fast and changed my tire very efficiently.read more

From the owner: Products: New and Used Tires…read more Services: Light, Medium and Heavy Duty Towing, Truck Repair and Service, Truck Tires Sales, Repair and Service, Computer Diagnostics, 24 Hour Service Available. Brands: BF Goodrich, Kuhmo, Goodyear, Hercules, Cooper. Location Facts: Located Across the Street from Harley Davidson

This last week I traveled with my significant other, my 21 year old, my 3yo special needs son and…read morehis PCA (Personal care assistant) From just south of the twin cities in Minnesota to Prospect Connecticut for my grandfather's funeral . We made it the trip straight there stayed just long enough for the funeral did an overnight and came back. We needed to be back in time for Jason my significant other to get to work. The trip had been unplanned and was highly stressful because traveling with my son is just that stressful he is on oxygen and has a variety of special needs . We chose to take an RV because we wanted to maximize his comfort along with everyone else's. We had a battery powered oxygen concentrator with us that while the generator on the RV was running would charge and would in addition have about 2 hours of battery once it was unplugged. So when the alternator went out on the RV and we were stranded on the side of I-90 I wasn't overly stressed at first we had plenty of gas in the generator and I knew the battery had at least 2 hours in addition to the time we had with fuel in the generator I did let Insurance know when I contacted roadside that we were on a time limit however. ​ after being bounced around for five and a half hours I can't say I was anything less than irritated when I finally was put in touch with Zeeman's. I explained that we still had at least 4 hours of battery left on the concentrator between the fuel and the generator and the battery but but honestly we needed to figure something out and waiting till morning was not an option because one I-90 was not exactly the safest place to be sitting on the side of the road and two we would run out of fuel and thus battery before morning. I got told to get a personal toe then rather than something through my insurance when I explained that I didn't have the 1500 to 2000 being quoted to me to do that I got told that ""If i didn't have the funds to keep myself safe I shouldn't be out on the god damn road to begin with" ... along with a couple other quite rude comments about how I should just call 911 for emergency services if it was such an emergency ... Emergency Services would have just told me to get a tow which is what I was trying to do ... I did not appreciate being sworn at and I did not appreciate the attitude .... and before Miss Rose comes back and says she didn't do any of this I have the entire thing on recording....

From the owner: Zemans offer towing - Heavy & Light duty service - 75 Ton Rotator-(Recovery Accidents)…read moreCrane Service - Size ranges from 25 Ton to 130 Ton cranes. Aerial lifts for rent - Telehandlers to Man Baskets

Worst place to take your RV for windshield replacement. Caused 3000 in damage to RV. Put hole in…read morefiberglass and cracked the moulding. Adhesive all over fiberglass. Owner doesn't return calls.

I called Jerry to come tow my truck after I rolled it on the interstate. Unfortunately since…read moretraffic was backed up and no one would let him through fast enough, another tow company from a different town was called. This guy was a douche and did stuff to my truck that didn't need to be done, charged me over 500 bucks to haul it like 2 miles and then unloaded it in his back 40 junkyard lot hoping to scrap it out. Jerry came and got my truck and hauled it home on his flatbed and only charged half that price for three times the distance! And he's always got a smile and joking around.

If I could give negative stars I would. DO NOT USE THIS BUSINESS. I broke down on the interstate…read moreand State Patrol called the next available. I told him where I wanted to go and he never quoted me a price. Ended up charging me over $800 for 45 mile drive. Only after he dropped me off did he tell me that he charges by the hour. $250/hour. That is actually highway robbery! He drove slow on purpose and then charged me for his return trip. I called and got quotes from his competition in the area afterwords and they quoted me $260 TOTAL. DO NOT USE THIS BUSINESS. I called after to have them reduce the bill and he refused to even discuss it. He is a crook. DO NOT USE.

1 STAR -- Extremely disappointed with the customer service at Batteries Plus in Stevens Point…read more I am extremely upset and disappointed with the way I was treated at this location today. Yesterday, I went to Batteries Plus to have a replacement car key and key fob made. Unfortunately, the store had no power, so the employee asked me to come back later. Instead, I called the store before making another trip. The employee I spoke with yesterday was very helpful. He confirmed that the power was back on, that they had the part I needed, and that although they were a little busy because they had been without power for so long, he could still take care of my key and fob. He gave me an approximate price of $175. I specifically asked if I needed an appointment, and he told me NO. I then asked if I could come back the following day, and he said that would be fine. So I came back today based on the information YOUR EMPLOYEE gave me. Unfortunately, I dealt with a different employee today, and the experience was completely different. When I explained what I needed, his response was, "You know they are so expensive." I told him yes, I knew the price because the employee I spoke with yesterday had already given it to me. He then told me that they do these services without an appointment. I explained that the employee yesterday specifically told me I did not need an appointment. His response? "That's a lie." I was absolutely shocked. I am the customer. I called ahead. I asked questions. I confirmed the price. I asked whether I needed an appointment. I followed the instructions I was given by YOUR employee. If there was a misunderstanding between employees, that is an internal problem that should be handled between employees. I should not have been made to feel like I was lying, stupid, or somehow responsible for their lack of communication. And it wasn't just what he said--it was his entire attitude and the way he spoke to me. I felt uncomfortable and disrespected standing there. At that point, I took my keys and left. I told him he was being rude because, honestly, he was. I completely understand that employees can have stressful days. I understand that stores can be busy. I understand that miscommunication can happen. What I DON'T understand is why a customer who did exactly what she was told should be treated with such disrespect. Your own store advertises key cutting, key fob replacement, and programming services, so I expected a professional customer-service experience. (Batteries Plus⁠) Instead, I walked out feeling embarrassed, frustrated, and extremely disappointed. The way you treat customers matters. A simple, respectful explanation would have been enough. There was absolutely no reason for the attitude or for telling me that what another employee told me was "a lie." I will be taking my business elsewhere. $175 is not an insignificant amount of money, and I am certainly not going to spend it somewhere that makes me feel disrespected before I even receive the service. I hope management sees this review and takes it seriously, because this was not simply a misunderstanding about an appointment. It was a customer-service failure and an unnecessary lack of respect.

What to thank them for the honest treatment. Didn't sell me a battery…read morefor my phone because the charging port was bad and the phone does not have alot of life left. Thank you Dave Schneider