If you're looking for professionalism in an auto repair business, this is not the place to look. After calling to make an appointment, I arrived about 5 minutes early only to be confronted with an angry mechanic who said I was over an hour early. I tried to correct him, stating that when I called I was told to bring my car in about an hour. He actually tried to argue with me about the time that I called, even though I could show him the exact time that the call actually occurred. He then walked away into the shop without any resolution. A more level headed individual was also there, the person who actually took my call, but did nothing to remedy or even attempt to help the situation. I usually give people in the service industry the benefit of the doubt, but even having a bad Monday morning does not excuse treating customers disrespectfully, and outright lying just to maintain a poor attitude and position. I just politely said I would take my business elsewhere, and I'm very glad that I did. I will not even contemplate taking my vehicle to this establishment in the future, and upon speaking with other individuals in the area, they stated this place has a reputation for bad service and exceptionally rude personnel. I would recommend seeking service elsewhere, this establishment does not deserve your business. read more